Kheyr Healthcare is committed to being a trusted provider of exceptional support workers for local authority service users and the private healthcare sector. We achieve this by offering high-quality, s care packages that are tailored to meet the unique needs of each client.
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3 customer reviews
Kate Potter
Home & Domiciliary Care
Extremely efficient, compassionate and professional .
samsam
I am extremely satisfied with the services provided by Kheyr Healthcare. The caregivers are professional, compassionate, and always go the extra mile to ensure my loved one feels comfortable and cared for. The agency is responsive to our needs and has been flexible in accommodating our changing schedules. Communication with the office is always smooth, and they provide regular updates, which gives us peace of mind. More...
Hannah
I have arranged home care for my mother who’s elderly with multiple health conditions, Kheyr healthcare very professional in helping care for her and their communication has been great throughout the process, the carers treat my mother with such great respect we couldn’t feel more supported at a time in need.
Thank you
What do you love most about your job?
The most rewarding aspect of working in domiciliary care is the opportunity to make a meaningful difference in people's lives every day. Building personal connections with clients and seeing the positive impact that compassionate care has on their well-being is incredibly fulfilling. Whether it's helping someone regain independence, providing comfort during difficult times, or simply bringing a smile to their face, knowing that I can contribute to their quality of life is what I love most about my job. It's a privilege to support individuals in staying in their own homes, where they feel safest and happiest.
What inspired you to start your own business?
The inspiration to start my own domiciliary care business came from a deep passion for helping others and a desire to make a real difference in the lives of those who need support. After working in the care industry for several years, I saw first hand the profound impact that quality care can have on individuals and their families. However, I also noticed gaps in the level of personalized attention and flexibility that larger organisations sometimes couldn't provide.
I wanted to create a business that prioritises the unique needs and preferences of each client, offering tailored care that truly enhances their quality of life. My goal was to build a company that not only delivers exceptional care but also fosters meaningful relationships between caregivers and clients. By starting my own business, I could ensure that our services are guided by compassion, respect, and a commitment to excellence every step of the way.
Why should our clients choose you?
Our clients should choose us because we are committed to delivering exceptional, personalised care that truly meets their unique needs and preferences. We understand that every individual is different, and we tailor our services to ensure that each client receives the exact support they require, whether it’s a few hours of assistance each week or 24/7 care.
Our caregivers are not only highly trained and experienced but also genuinely compassionate, treating each client with the respect and dignity they deserve. We carefully match caregivers with clients to build trusting, long-lasting relationships, ensuring continuity and comfort in care.
Additionally, we prioritize clear communication and transparency, keeping families informed and involved in their loved one’s care plan. Our flexible approach allows us to adapt quickly to any changes in a client’s needs, ensuring they always receive the best possible care.
Choosing us means choosing a team that is dedicated to enhancing your quality of life, providing peace of mind, and supporting you or your loved one in the comfort of your own home.
Can you provide your services online or remotely? If so, please add details.
Yes, we do offer certain services online or remotely to accommodate clients who may not require in-person assistance but still need support. Our remote services include:
Virtual Care Consultations:
We provide online consultations via video calls to assess your needs, develop care plans, and offer guidance on managing daily activities or specific health concerns. This is particularly useful for clients or family members who may be unable to meet in person.
What changes have you made to keep your customers safe from Covid-19?
Keeping our clients safe during the COVID-19 pandemic has been our top priority. We have implemented several key measures to ensure the highest level of protection:
Enhanced Infection Control Protocols:
All caregivers undergo rigorous training in infection prevention and control, including proper hand hygiene, use of personal protective equipment (PPE), and sanitization practices. We follow strict protocols to minimise any risk of transmission.
Regular Health Screenings:
Caregivers are required to complete daily health screenings before beginning their shifts. This includes temperature checks and monitoring for any symptoms of COVID-19. Any caregiver showing symptoms or who has been exposed to the virus is immediately removed from duty and required to self-isolate.
Use of Personal Protective Equipment (PPE):
Our caregivers are provided with and required to wear appropriate PPE, including masks, gloves, and, when necessary. We also ensure that PPE is used correctly and replaced regularly to maintain effectiveness.
Enhanced Cleaning and Disinfection:
We have intensified our cleaning protocols, with a focus on disinfecting high-touch surfaces and equipment both in clients’ homes and on any materials used by caregivers.
Minimised Contact and Social Distancing:
Wherever possible, we have adjusted our care routines to minimise physical contact without compromising the quality of care. We also practice social distancing during visits, maintaining a safe distance whenever feasible.
Client and Family Education:
We provide clients and their families with up-to-date information and guidance on COVID-19 safety measures. This includes advice on how to protect themselves, recognise symptoms, and what to do if they suspect exposure.
Vaccination Support:
We encourage and support vaccination efforts among our caregivers and clients, offering assistance with scheduling vaccine appointments and providing information about the benefits of vaccination.
These measures are regularly reviewed and updated in line with the latest public health guidance to ensure we continue to provide a safe and secure environment for our clients and caregivers alike.
Personal care
Assistance with Bathing and Hygiene: Helping clients with bathing, showering, washing, grooming, and maintaining oral hygiene.
Dressing and Grooming
Assisting with choosing appropriate clothing, dressing, and grooming activities like hair care and shaving.
Toileting Support
Helping individuals use the toilet, manage incontinence, and maintain cleanliness.
Mobility Assistance
Assisting clients with moving around their homes, transferring from bed to chair, and using mobility aids.
Feeding and Hydration
Helping clients with eating and drinking, ensuring they receive adequate nutrition and hydration. Ensuring independence is promoted.
Medication Assistance
Helping clients take prescribed medications on time, reminding medication timing following proper dosages and accurate drug charts that have been risk assessed
Hospital Appointments
Assisting with scheduling, transportation, and attending medical appointments.
Light Housekeeping
Assisting with basic household chores to maintain a clean and safe living environment.
Companionship
Providing emotional support and friendly interaction to combat loneliness and improve well-being.
Outdoor Days
Organising and accompanying clients on outdoor excursions, such as walks in the park or visits to local attractions for children and adults
Activities
Engaging clients in various stimulating activities tailored to their interests and abilities.
