JNP Sidona Support Services Ltd, is a privately owned care provider committed to delivering exceptional, personalised care to our valued clients with care, compassion and respect. We adhere to the highest standards of care, ensuring the safety and well-being of our clients is in accordance with the Health and Social Care Act and all relevant regulations.
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Verified business
4 customer reviews
Bencent Xi
Home & Domiciliary Care
I received outstanding personal care and housekeeping services from JNP Sidona Support Services Ltd. Their team was exceptionally patient and professional, always demonstrating a deep understanding of my specific needs. I highly recommend them for their dedication and high standards. More...
Reply from JNP Sidona Support Services Ltd
We appreciate you taking the time to leave a review, your feedback is valuable to us." Thank you.
Lynda
The service received from JPN is excellent. They have proved to be a professional, compassionate, caring and knowledgeable company. They have gone the extra mile to assist in the care of my relative. Jackie communicates and updates me on a regular basis. I would highly recommend their services. More...
Reply from JNP Sidona Support Services Ltd
Thank you for such a positive account of the care we have been providing. Absolutely we hope to do our best to maintain our standards. It is a team effort, and the family is so supportive. The carers enjoy spending time with your relatives. Your comments and rating are very important to us which makes us proud to provide to our clients in a way that is appreciated to the great work that we do!!!
Debra
Home & Domiciliary Care
It has been a great support having JNP on board and Jackie has always been very professional, efficient and kind and strives to ensure that all our requirements are met which in turn helps us with our relative's care needs. She is a pleasure to communicate with and would recommend. More...
Reply from JNP Sidona Support Services Ltd
Thank you for your kind words and for taking the time to review JNP SSS Ltd. Your comments and rating are very important to us which makes us proud to provide to our clients in a way that is appreciated to the great work that we do.
Donna Fernandez
Home & Domiciliary Care
I am happy with the services from JNP Sidona Support Services Ltd. Jackie is professional, attentive and quickly picks up on instructions after telling her once. I recommend her if you need a carer. More...
Reply from JNP Sidona Support Services Ltd
Thank you for taking the time to share your positive experience with our care services. JNP Sidona Support Services is thrilled to hear that it exceeded your expectations. Our customers’ satisfaction is our top priority, and we are thrilled that we were able to meet your needs. Thank you for taking the time to leave us a review.
What do you love most about your job?
Making a difference in people’s lives whilst caring and supporting them in their own homes. I am passionate at what I do and ensure that the best care possible is provided for all our clients to make a positive difference in their lives. Caring for others makes me feel valued. I have great relationships with all my clients, and I get great job satisfaction. I find joy in what I do and that's why I set up JNP Sidona Support Services Ltd so that I can be of service and provide the best care possible to the community.
What inspired you to start your own business?
Caring for people is very rewarding especially providing services that can assist and enable individuals to stay in their own homes whilst meeting their healthcare needs. I have had more than 15 years’ experience in the Healthcare sector. During that time, I came across a lot of patients, individuals and their families who were receiving poor care in the community. I am committed to improving and providing the best care that people can receive in their own homes and ease family worries.
Why should our clients choose you?
I have been working in healthcare as a nurse for over 15 years. I am a very caring person who is empathetic, compassionate, patient, skilled, competent, hardworking, flexible and always put my clients first. I will always strive for the best care possible.
Can you provide your services online or remotely? If so, please add details.
At JNP Sidona Support Services Ltd we are passionate about providing high quality care services with caring and professional staff, who are fully vetted through work referencing and Disclosure and Barring Service checks. What makes JNP Sidona Support Services Ltd different is that we take time to match the right carers to clients after a detailed review of their care and support needs. Our rates are among the most competitive in the market, and today we are offering all new clients, free of charge individualised assessments.
What changes have you made to keep your customers safe from Covid-19?
At JNP, the safety and well-being of our clients and staff have always been our top priorities. In response to the COVID-19 pandemic, we implemented a comprehensive set of measures to ensure that we continue to provide exceptional care services whilst minimising the risk of transmission and protecting the health of those we serve.
- Effective communication and education; by keeping staff, clients and their families with the latest guidelines, and best practices related to COVID-19.
- Improved infection control measures -such as comprehensive training on proper hand hygiene, the use of personal protective equipment (PPE), and strict adherence to cleaning and disinfection procedures. Our staff are equipped with the necessary supplies, including masks, gloves, and sanitisers, to maintain the highest standards of hygiene during their visits as needed.
- Minimise physical contact and reduce the risk of transmission- staff are trained to maintain appropriate physical distance whenever possible during home visits.
- Flexible scheduling and contingency planning- This allows us to quickly adapt and ensure continuity of care whilst minimising disruptions and prioritising the safety of our clients and staff.
- We continuously review and update our protocols to reflect the evolving nature of the pandemic and the latest guidance. Our commitment to providing exceptional care is unwavering, and we will continue to prioritise the health and well-being of our clients and staff through all challenging times.
Domiciliary Care
For over 15 years I have had the opportunity to work as a senior staff in the NHS, health and social care industry, with a variety of individuals and their families. I have a passion for helping people to achieve their best possible level of health and wellbeing within their own homes. At JNP Sidona Support Services Ltd, we are committed to delivering exceptional, personalised care to our valued clients with compassion and respect. We adhere to the highest standards of care, and ensure the safety and well-being of our clients.
What we offer:
Personal Care:
Our personal care services are tailored to the unique needs, preferences, and goals of each individual client. We believe that every individual is unique, and their care should reflect their individuality whilst promoting independence and dignity. Our staff help with personal hygiene, bathing, dressing, grooming, and ensure that our clients feel comfortable and cared for.
Meal preparation and Nutrition
Proper nutrition is essential for overall health and well-being. Our carers can assist with meal planning, grocery shopping, and preparation of nutritious meals that cater for our clients' dietary needs and preferences. We also help with feeding for those who require additional assistance.
Domestic help as needed, such as housework and laundry. Our staff can assist with housekeeping duties and ensure that our clients' homes remain tidy.
Medication management: Our staff are trained to assist with medication administration, monitoring, and ensure that our clients take their medications at the right time as prescribed.
Transportation and accompaniment:
We provide transportation and accompaniment services, ensuring that our clients can attend medical appointments, run errands, or participate in social activities with ease and confidence.
Companionship and social engagement.
Loneliness and social isolation can have an impact on individuals’ mental health and emotional wellbeing. Our staff are trained to provide compassionate companionship, engage in meaningful interactions, hobbies and activities to foster a sense of connection and belonging as per individual.
Social Outings:
We encourage our service users to engage in social events so they can establish relationships with others, meet new people, and perhaps even find new interests that will lift their spirits. This reduces their sense of isolation and raises their self-esteem for our service consumers.
Specialised Care
We recognise that some individuals may require specialised care due to specific conditions or circumstances. We offer tailored care services, such as sit-ins, live-in care and temporary relief to family members.
Our services are designed to be flexible and adaptable, whilst ensuring that we can meet the evolving needs of our clients when things change.
