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HOUSEBOSS.co.uk logo logo
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HOUSEBOSS.co.uk

W1T, London

(17)
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About

House Boss is a reliable and best-value cleaning company in London.

We are committed to providing you with cleaning services that meets your needs and exceed your expectations.

Our approach to cleaning service helps you to save money and time, mitigating financial

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Verified business
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47 hires on Bark
43 min response time

Reviews (17)

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5/5

17 customer reviews

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verified
17 January 2025

House Cleaning

Been using the team for a while (14 months) and have always been timely. Good comms and great service.

4 November 2024

I've had the pleasure of using Clean-On, run by the very capable and efficient Olena, for our office cleaning needs, and I must say, they've exceeded our expectations in every way.

Olena and her team are professional, courteous, and diligent, ensuring our workspace is spotless and sanitised.

From the initial consultation to the ongoing service, Clean-On has demonstrated exceptional customer care. Their team is knowledgeable, friendly, and responsive to our needs.

Our office has never looked better. The cleaning quality is consistent, and our staff appreciates the healthy environment.
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verified
12 October 2024

House Cleaning

Excellent service, always on time and very meticulous and attentive to clients’ needs. Highly recommended!!!

30 September 2024

Fantastic service and great team we do love them

verified
20 September 2024

House Cleaning

Terrible Experience with Clean On Limited – Avoid at All Costs

I hired Clean On Limited (run by Helena, aka Olena) and had an extremely disappointing experience. Over several cleanings, the company caused significant damages to our home, with two particularly major incidents:

Damaged Refrigerator During Our Holiday: We trusted Helena to clean our home while we were away for 1.5 weeks. When we returned, we discovered damage to our refrigerator, resulting in a £300 repair. After reviewing our kitchen CCTV, it was clear that Helena had caused the damage and left the refrigerator open, which also caused condensation buildup on the floor. We initially decided not to bring this up with her and covered the repair ourselves, despite being frustrated by the situation.

Wood Floor Damage from Wet Rags: A cleaner left a pile of soaking wet rags on our wooden floor instead of using the nearby laundry basket. We left for a trip right after she finished and returned three days later to find significant damage to the wood, including rotting and separation. CCTV footage confirmed the cleaner’s carelessness, as she ignored both the laundry basket and the open washing machine right next to where she left the rags.

When I brought up the floor damage, Helena initially apologized and sent the invoice for the full amount, which I paid without seeking any damages, as we weren’t trying to escalate the issue. However, my husband was understandably upset after two incidents in a row, so we reached out to see how she would handle this situation. We wanted to feel reassured, especially since we’re moving to a new home with brand-new finishes and hoped for a more responsible approach in case something more serious happened in the future.

To our surprise, instead of handling the matter professionally, Helena became combative, blaming the damage on us despite the clear CCTV evidence. She resorted to name-calling and avoided any meaningful discussion or accountability.

To make matters worse, upon reviewing other footage, I discovered Helena would sit around on her phone during cleanings when we weren't home, and she’d often charge us for time spent briefing new cleaners (30-40 minutes each time) instead of cleaning.

Given these ongoing issues, I absolutely cannot recommend Clean On Limited. Helena’s unprofessionalism and lack of accountability make it impossible to trust her or her service.
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HOUSEBOSS.co.uk
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HOUSEBOSS.co.uk

Reply from HOUSEBOSS.co.uk

We had been working with you from June. During all this period you always sent the next day reports and a list of recommendations for next cleaning session for cleaner. This above information is just little picture of Christina’s character for people who is going to read her review. Regarding your complaints: 1) Using my phone at your place instead of cleaning. I offered to you a new cleaner as your were on holiday too. You asked me to stay at your property till she completed her cleaning as it was new person. Cleaning at your place was standard as usually. Extra tasks was fridges. Likewise, you asked to water all your flowers located on each of 3 floors using you special requirements. The cleaner focused only on cleaning. Cleaner used 3.5h to clean place and 30m to clean 2 fridges. While the cleaner cleaning your place, I watered all your flowers from 3th floor to the 1st floor including gardens and front door plants. It took 1h to complete this job using you special requirements guide. After watering the plants, I was sitting at your kitchen and working with my phone while the cleaner was cleaning. I did this task without charging you as I was there asked by you to waiting till the cleaner completing her job. I sent you an invoice only for 4h and didn’t include hour spent by me to water your plants. What exactly you call overcharged, I don’t understand. Cleaning at your place always took 3.5-4h without fridges and oven. Cleaner did the same cleaning as usually did your previous cleaner. I was there more for your security purpose. My cleaner knew what to do and how to clean. I shouldn't have to stand over her head and watch her clean for 4h. I spent 04:00 of my own time being in your house just so you could feel secure that there was a new person cleaning. 2) Fridge We cleaned both of them inside and outside which you asked us to clean. ( Cleaning means here to refresh them inside). After cleaning inside, we cleaned outside their doors. It was closed when finishing. We didn’t switch off your fridge’s electricity. When the fridge’s door is left opened, it usually always sounds. We did this job the first thing before cleaning the rest of the kitchen. We also washed all clothes before leaving your house. It took 30m to wash them. No sounds from both fridges within that period expressed. It was more than an hour after we washed the refrigerators before we finished cleaning. Why it happened with your fridges, I can’t explain but with 100% confidence I can say that your refrigerators’ doors were closed. 3) Floor The cleaning was finished at 6 pm on Friday. The cleaner put the rags next to the washing machine to wash because the washing machine was busy. Something was being washed there. You were in the kitchen when the cleaner finished cleaning and you were asked where to put them. ( cleaner clarified as she was at Christina’s place for the first time as Christina’s cleaner was on holiday). You mentioned in your complaint you went somewhere for 3 days. Since the washing machine was working, I can assume that you were there till the washing machine finished and staff from it was removed. How is it that you, the person who checked everything after each cleaning and sent to me long messages with comments of cleaning done automatically on the 2nd day, noticed rags near to the washing machine only on Monday at 9 pm. I do not think that this is the cleaner's fault. All the cleaners who work with me wash the rags immediately after finishing cleaning. If the machine is busy, they leave the rags in a visible place so that the clients can wash them themselves. You haven’t send me any requested CCTV video from Friday till Monday evening. I was waiting for them more than one week before sending you a massage why I wouldn’t be able to raise an insurance claim for this issue

verified
9 September 2024

Commercial & Office Cleaning

Very professional, very efficient great service.

verified
22 August 2024

House Cleaning

Helena and get team have been wonderful. As a single guy living alone, they've made my flat immaculate every week. Can't recommend them enough. 10/10

verified
22 May 2024

House Cleaning

I cannot express enough how fortunate I am to have discovered Helena as my cleaner. Her exceptional attention to detail and commitment to providing a pristine living environment have made a significant positive impact on my home and overall well-being. Helena's passion for her work shines through in every task she undertakes, transforming my living space into a haven of cleanliness and tranquility.

From the very first day I welcomed Helena into my home, it was evident that I had found a gem among cleaners. She possesses an innate ability to understand and fulfil my cleaning needs without me having to explicitly communicate them. Her intuition is unparalleled, and I am always amazed at how she effortlessly identifies areas that require thorough cleaning attention, even those I may have overlooked.

Helena's work ethic is truly commendable. Each visit, she arrives punctually, equipped with her arsenal of top-notch cleaning supplies, ready to tackle any challenge in her path. She demonstrates an unmatched level of dedication, putting in the time and effort needed to ensure every corner of my home receives her meticulous touch. What sets Helena apart is her ability to effortlessly manage time without compromising the quality of her work, consistently delivering exceptional results within the agreed-upon timeframe.

In addition to her exceptional cleaning skills, Helena is an absolute pleasure to have in my home. Her warm and friendly demeanor creates a welcoming atmosphere, making her someone I feel comfortable entrusting with the care of my space. She exudes professionalism, displaying genuine respect for my privacy and personal belongings. Throughout our interactions, Helena consistently maintains open lines of communication, ensuring that any specific preferences or concerns I may have are addressed to perfection.

What truly distinguishes Helena is her passion for her craft. Cleaning is not just a job to her; it's an art form. Her meticulous approach and eye for detail result in an immaculate living space that far exceeds my expectations. Whether it's scrubbing away stubborn stains, organizing clutter, or leaving every surface gleaming, Helena's dedication to perfection is evident in every aspect of her work.

Having Helena as my cleaner has undeniably been a game-changer in my life. Not only does she consistently elevate the cleanliness of my home to a whole new level, but she also grants me peace of mind, knowing that I can trust her implicitly to maintain the highest standards of cleanliness. With Helena's expertise, my home has become a sanctuary, a place where I can relax and unwind without the stress of clutter or dirt.

I enthusiastically recommend Helena to anyone in need of a truly exceptional and reliable cleaner. Her professionalism, exceptional cleaning abilities, and friendly demeanor make her an absolute joy to work with. Witnessing her transform my home into a pristine paradise has been an absolute delight, and I am immensely grateful for her invaluable contribution to my living space.

Thank you, Helena, for your unwavering dedication and the incredible care you have consistently shown. You are, without a doubt, the best cleaner I have ever had the pleasure of working with, and I look forward to our continued partnership in maintaining a spotless and beautiful living environment.
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verified
5 February 2024

House Cleaning

Delightful Helen is an excellent cleaner and I am looking forward to a good long term relationship !👏🏻

verified
18 January 2024

House Cleaning

Helena's cleaning service is an absolute game-changer for us! Her dedication to perfection and commitment to customer satisfaction are truly commendable. Punctual, keen to details and incredibly efficient. Our home has never looked better! More...

verified
3 January 2024

Commercial & Office Cleaning

Thank you to Olena and her amazing team for making our office look clean and bright. The team did a tremendous amount of work on a highly professional level. Even the least attentive people in the office noticed the difference after your deep clean. More...

verified
24 November 2023

House Cleaning

Efficient, clean and such a breeze to deal with!

24 November 2023

Good, competent service. If something needs addressing, we sort it on WhatsApp.

verified
24 November 2023

House Cleaning

Best cleaner we have since we moved to UK, 8 years ago. Reliable and efficient, nothing negative to say.

verified
22 November 2023

House Cleaning

Really reliable, good cleaner and great value. Highly recommend!

verified
15 November 2023

House Cleaning

Olena and her team clean quickly, while still being very careful and thorough. Highly recommend

11 November 2023

Clean on " proved to be efficient, helpful and professional. The cleaning service provided was excellent, thorough and with attention to detail. If I asked for extra things to be done, it happened. Highly recommended for everyone looking for professional cleaner! More...

Q&As

If you are looking for reliable, trustworthy and efficient service, we can provide all of these with 100% satisfaction!

Services

We understand the unique needs of educational premises and the importance of maintaining a high standard of cleanliness.
We focus on providing flexible cleaning services that meet your specific needs without sacrificing quality or cleanliness.
Whether you would like morning, midday, evening cleaning or an one-off deep cleaning during school holidays, our cleaning service is designed to align with the operational flow of your school.

Our main priority is your comfort! We focus on providing a flexible office cleaning service that meets your specific needs without sacrificing quality or cleanliness.
Our service is designed to align with the operational flow of your facility ensuring minimal interference with your office daily activities.
Our skilled cleaners ensure all areas are kept spotless upholding superior standards of cleanliness, hygiene, and efficiency.

House Boss can help you to keep your gym and fitness center in pristine condition.
Whether large or small, we provide a comprehensive gym and fitness center cleaning service for all areas of your gym and fitness center.
Partnering with House Boss means you can save time, money and a lot of effort.

House Boss is a reliable, high-value and the best-value shop cleaning company in London.
Our retail cleaning service helps you to save money and time, mitigate financial risks using the best trained London shop cleaners.
We offer a broad selection of professional shop cleaning service from compact retail spaces through to large shopping centers so you can count on our shop cleaners to keep your establishment looking spotless.

At Hose Boss, we specialize in premium cleaning services for show homes, show
flats, show apartments and marketing suits in London.

We ensure your properties are always spotless and ready to impress potential buyers.

We focus on providing a flexible show home and marketing suite cleaning service that meet your specific needs without sacrificing quality or cleanliness.

At House Boss, we provide an exceptional and professional residential and commercial properties deep cleaning service in London.
Our deep cleaning services are customer-focused, ensuring thorough and effective cleaning that goes beyond the surface.

Available at very short notice
✓ Years of experience in deep cleaning
✓ High-standard cleaning service
✓ Flexible hours to tailored to your needs
✓ Transparent pricing - No hidden fees
✓ Rapid issue resolution
✓ Full insured service


✓ Cost-effective and efficient cleaning service
✓ Flexible hours to suit your needs
✓ NO long-term contract required
✓ Monthly cleaning audit and scoring
✓ Replacement cleaners on standby
✓ Transparent pricing - No hidden fees
✓ Rapid issue resolution
✓ Full insured service

✓ Get your deposit back
✓ Meets landlord expectations
✓ Available at very short notice
✓ Flexible hours that tailored to your needs
✓ Transparent pricing - No hidden fees
✓ Full insured service

✓ Available at very short notice
✓ Years of experience in builders cleans
✓ Flexible hours to tailored to your needs
✓ Transparent pricing - No hidden fees
✓ Full insured service