Our team at Lifefulcare services T/A Heritage Healthcare Leicester is passionate about providing high-quality care services to individuals in the comfort of their own homes. Our team of dedicated and experienced professionals are committed to delivering person-centred care that meets the unique needs and preferences of each of our clients.
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3 customer reviews
Ady Wheatley
I tried this company after trying several others over the past year.. They not only offer value for money (compared to other companies! ) but offer warmth, compassion, dignity and professionalism. They are extremely punctual, and thorough and my wife and I simply cannot recommend them enough!!!! More...
Jackie P
I started receiving care with Heritage Health Care Leicester in October last year. Since starting with them, I have had a huge amount of support from not only the brilliant staff but from the management team. At the very start of my care, the manager identified some ongoing issue's that I had which the previous agencies hadn't addressed. Hannah the manager spoke to other relevant agencies to assist me with getting the right level of support I need. My overall mental health has improved as I feel very supported by all of the team at Heritage Health care. More...
Caroline Hamilton
We are so pleased that we found Hannah and her team to help care for our mum. They are all so caring and helpful, and have become friends and companions to her.
Thank you to you all 😊
What do you love most about your job?
I prioritize empowering caregivers through continuous training to build their confidence and skills.
My goal is to foster a compassionate environment where clients feel valued and respected.
By emphasizing empathy and understanding, I ensure personalized support that upholds each client’s dignity, independence, and unique needs, enhancing their quality of life.
What inspired you to start your own business?
Caring for my elderly grandparents and father taught me the importance of thoughtful, compassionate care. These experiences deepened my understanding of their physical and emotional needs, emphasizing patience, empathy, and active listening. This journey inspires my dedication to providing quality care, respecting their dignity, fostering independence, and enhancing their well-being.
Why should our clients choose you?
Clients should choose us because we offer compassionate, personalized care rooted in empathy and understanding. we prioritize their unique needs, building trust and ensuring their loved ones are treated with professionalism, dignity, and respect. our dedication guarantees not just safety but heartfelt care that fosters emotional connection and well-being.
Can you provide your services online or remotely? If so, please add details.
As a domiciliary care service, we take pride in delivering personalized, hands-on support directly to our beloved clients.
Unlike online or remote care options, our approach involves our dedicated carers visiting clients in person, ensuring a warm, human connection that truly makes a difference.
This physical presence allows us to provide tailored care with a personal touch, addressing both the practical and emotional needs of our clients. By being there in person, our carers can build strong, trusting relationships and offer the highest quality of support, ensuring our clients feel valued, safe, and well cared for in the comfort of their own homes."
What changes have you made to keep your customers safe from Covid-19?
In response to COVID-19, we have implemented comprehensive measures to ensure the safety of our clients and carers, strictly adhering to the guidelines set forth by the Care Quality Commission (CQC) and the NHS.
Our safety protocols include rigorous infection prevention measures, such as the consistent use of personal protective equipment (PPE), regular hand hygiene, and thorough cleaning and disinfection procedures. We conduct ongoing risk assessments and ensure all team members are trained in the latest safety practices, including social distancing where possible and managing symptoms of illness.
We also actively monitor updates from health authorities to stay informed about evolving regulations and best practices, allowing us to adjust our policies promptly when needed. By maintaining these high standards, we prioritize the health and well-being of our clients and carers, creating a safe and trusted environment for care delivery.
Personal Care
Keeping up with the routine Activities of Daily Living is vital to keeping our independence and dignity. Our Personal Care service is designed to provide personalised care and support and to help individuals with day-to-day tasks.
Our caring professionals are trained to provide personalised care that is tailored to meet the unique needs and preferences of each individual client. We work closely with clients and their families to ensure that they receive the highest level of care and support.
Live-in care
Bring our award-winning live-in care directly to your home, allowing your loved one to stay where they feel most comfortable and safe. It keeps your family’s inheritance safe from costly care homes whilst delivering dedicated 24 hour care.
Dementia care
At Heritage Healthcare, we understand that living with dementia can be challenging and emotionally draining for both individuals and their families.
Our specialised Dementia Care service is designed to provide comfort and support to those living with dementia, and to give families peace of mind knowing that their loved ones are receiving the highest quality care and attention.
Our caring professionals are trained to provide personalised care that is tailored to meet the unique needs and preferences of each individual client.
Physical Disability
Our comprehensive Physical Disability Care Service is designed to empower individuals in their daily routines, enhancing independence and quality of life.
At Heritage Healthcare we understand the importance of personalised support for those facing physical limitations or cognitive changes.
Our dedicated team of professionals is equipped with specialised training to cater to a wide range of physical disabilities, ensuring tailored assistance with Activities of Daily Living. Whether you require mobility assistance, personal grooming support, or specialised medical care, we’re here to meet your unique needs with compassion and expertise.
At Heritage Healthcare, we prioritise your comfort and well-being, collaborating closely with you and your loved ones to create a customised care plan that aligns with your preferences and goals.
Hospital to home
Our caring professionals provide personalised care and support to ensure a smooth transition from hospital to home. Our aim is to provide quality care and support that meets the unique needs and preferences of each individual client.
Sensory impairment support
Our Sensory Impairment Support service provides specialised care for individuals experiencing sensory disabilities.
Sensory impairment refers to conditions that affect one or more senses, including sight, hearing, smell, touch, taste, or spatial awareness.
At Heritage Healthcare, we understand the unique challenges posed by sensory impairments and are here to offer comprehensive support. Our dedicated team is trained to provide personalised assistance tailored to each individual’s specific needs and preferences.
Whether it’s adapting the home environment, providing sensory stimulation activities, or offering emotional support and companionship, Heritage Healthcare is committed to delivering compassionate care that meets the unique needs of each client. Experience the difference our Sensory Impairment Support service can make in your life.
End of life care
We understand that every client’s needs are unique, so our services are tailored to meet individual preferences and requirements.
Our team works closely with clients and their families to ensure that they receive the highest level of care and support.
At Heritage Healthcare, we believe that everyone deserves the best possible care and support during this difficult time. Our experienced team of professionals are trained to provide compassionate and personalised care, ensuring that our clients receive the support they need to maintain their comfort, dignity and quality of life.
Respite care, Household care, companionship
