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Grace Care 24/7Ltd

BN21, Eastbourne

(4)
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About

Grace Care 24/7 Ltd is dedicated to delivering high-quality, person-centered care to individuals in their own homes. Our mission is to enhance the quality of life for our clients by promoting independence, dignity, and well-being through personalized care plans and professional support.

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13 hires on Bark
28 min response time

Reviews (4)

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5/5

4 customer reviews

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verified
21 February 2025

Home & Domiciliary Care

They seem to go above and beyond

Grace Care 24/7Ltd
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Grace Care 24/7Ltd

Reply from Grace Care 24/7Ltd

Thank you Leslie for your kind words!

verified
11 January 2025

Home & Domiciliary Care

A very efficient and professional approach. Friendly and helpful staff.

verified
4 December 2024

Home & Domiciliary Care

Very quick response, professional & polite, excellent service

Grace Care 24/7Ltd
G
Grace Care 24/7Ltd

Reply from Grace Care 24/7Ltd

Thank you for your kind words.

verified
4 December 2024

Home & Domiciliary Care

Lady was polite and friendly and did a good job

Grace Care 24/7Ltd
G
Grace Care 24/7Ltd

Reply from Grace Care 24/7Ltd

Thank you for your kind words.

Q&As

I'm the Deputy Manager of the company, I have worked in care for over 20 years, I believe working within care you do have to care, and also believe in caring for the client and supporting the family is very important. I make check on all members of staff to make shore they are giving 110% to our clients.

To work in care you have to have a heart its not just a job, To give 100% to all our clients to give to best possible care to all the clients.

We give the most possible care to all our clients, we give the extra support when it's needed, we support the family like by calling for a Doctor or an Ambulance when it is needed, myself as Deputy Manager if I'm needed at a client home I will go and support the care team and family.

If the family would like to know what our carers have done on the care call, we can give the family access to the app so the family can see what has been done on the care call. If the family feels that things haven't been done then just call or send an email and I will resolve the problem.

All our care staff are testing regularly, if a member of the team is feeling unwell, I ask them to take a covid test if the test is positive that member of staff is taken off the rota so they can rest and get better, I ask them to test again on day 5 day, if it's negative then they can return back to their duites.

Services

Assistance with all personal needs like bathing, dressing, and grooming.
Mobility support and transfers.
Incontinence care.
Prep meals.
Assisting with medications.
Also supporting the family.
End of life care.

Light housekeeping and laundry.
Meal preparation and nutrition planning.
Grocery shopping and errands.

Social interaction and activities.
Accompaniment to appointments and outings.
Emotional support and conversation.
Just having a cup of tea and chat.

Dementia and Alzheimer’s care.
Palliative and end-of-life care.

Temporary relief for primary caregivers.
Short-term care solutions for families.