Good Oaks Home Care (Southampton and Winchester) provides premium visiting care and live-in care.
Good Oaks Home Care Southampton and Winchester works exclusively with private individuals and our success is largely due to recommendations and referrals.
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56 customer reviews
Pavlina Jordan
GoodOaks is a truly outstanding provider of homecare and live-in care. Their values shine through in everything they do. The team is not only professional but also deeply dedicated to the wellbeing of their clients. You can be sure that your loved ones are in safe, caring hands when they reach the stage of needing support. Highly recommended for anyone looking for quality, person-centred care for a family member. More...
Reviewed on Google Maps
Janine
I have now worked for GoodOaks homecare for just over 6 years. Everybody from the office team and the care professionals are so welcoming, friendly and approachable. Clients who I care for always speak highly of the care they receive from the team. From picking up a loaf of bread so someone gets their much loved toast, to the branch team making last minute rota changes so I can attend a family event. I couldn’t ask for a better employer. The training programmes created are great, from food and nutrition, end of life care,,to intense dementia training where we get a slight insight into how our dementia clients experience daily life. Each and every member of staff follows the GoodOaks PRIDE values, most of the time without even thinking about it. It’s nice to be treated as a person and not a number. More...
Reviewed on Google Maps
zoe kelly
In my role as Operations Director at GoodOaks Homecare, I’ve had the chance to see first-hand just how life-changing good care can be—for clients, their families, and the care professionals who deliver it. Over the years, I’ve worked closely with our teams providing homecare, live-in care, and dementia support, and I continue to be inspired by the level of commitment and compassion they bring to their roles. This isn’t just a job for most people here—it’s something they truly care about. And that shows in the relationships they build and the trust they earn. Dementia care, in particular, is something close to my heart. We work with many clients living with dementia, and I’ve seen how the right support—delivered with patience, understanding, and dignity—can make such a difference, not only for the person themselves but for their loved ones too. It’s not always easy work, but it’s incredibly meaningful. What I appreciate most about GoodOaks is the culture we’ve built. It’s supportive, open, and always striving to do better. There’s a strong sense of shared purpose, and we’re constantly learning and improving, both individually and as a team. I feel genuinely proud to be part of GoodOaks. It’s a place where people care—about their work, about each other, and most importantly, about doing the right thing for our clients. More...
Reviewed on Google Maps
Paul Brown
I have worked at GoodOaks Homecare for 3 months now and it is such a refreshing change. Everyone at GoodOaks really does care - about the clients, but also the staff. I'm proud to work for a company that lives by it's strong values. More...
Reviewed on Google Maps
tina cobb
I started as a carer and I am now the live in care Manager. I have to say this is probably the best company I have worked for, they care about their staff , I would highly recommend them
Reviewed on Google Maps
Agata Kwiatkowska
I enjoy working for this care company because they genuinely care about their clients and create a positive work environment. They support employee development and make working here fulfilling. This is the best company I have ever worked for!!!! More...
Reviewed on Google Maps
Priscilla Dirwayi
Very good team to work with and all communications are very clear. Does not discriminate anyone when it comes to recruitment.
Reviewed on Google Maps
michelle reade
I've been thoroughly impressed with the care and support provided by GoodOaks Homecare. Bournemouth and Poole. From the very first interaction, the team demonstrate professionalism, kindness, and a genuine concern for all their Clients well-being. The Care Professionals and the team behind the scences are not only highly skilled but also incredibly compassionate, always going above and beyond to ensure comfort and dignity. I would highly recommend GoodOaks Homecare Bournemouth and Poole to anyone in need of quality HomeCare services. They truly stand out for their commitment to providing exceptional care. More...
Reviewed on Google Maps
Rosie Blackshaw
Goodoaks has been the most supportive and caring company to work for. They have supported me in my time of need and helped me grow my career. They have felt more like a family to me and they treat every career and client the same. I can honestly say I wake up looking forward to going to work due to having the best clients and brilliant carers. I always recommend Goodoaks to people looking for a career in care. I would trust every carer I have met while working with my own family, if my loved ones ever need care I know that they would be well looked after from the very start. Goodoaks care from the heart and its obvious to see On the carers and clients smiles More...
Reviewed on Google Maps
Cathrine Sakupwanya
Reviewed on Google Maps
Victoria Etim
Reviewed on Google Maps
Victoria Etim
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Simonas Stanevicius
Reviewed on Google Maps
Chris Hodgson
the carers from Worcester do a wonderful job I now have 4 visits a day nothing is too much for whoever visits ak2ays poltergeist very understanding and very helpful I guess we all have our favorites Amber and Georgia are brilliant and Caroline is a one off she makes me laughi so much thank you everyone you ar amazing wish there were more people like you regards Chris Hodgson-bates
Reviewed on Facebook
Sobi Ka
Reviewed on Google Maps
Maria Stickland
Amazing Training provided, Very open and honest, very supportive to encourage you to go further. Nothing ever too much trouble. I`ve been in care sector for 13 years and feel I've finally found a company that actually `CARE` 😀 More...
Reviewed on Facebook
Verity Jane
Supportive and caring work environment. Friendly management. Opportunity to improve and train. Good technology communication apps. Professional, knowledgeable team. Well done José 😘 More...
Reviewed on Facebook
Ashley Andrews
Contacted Good Oaks with a view to exploring home care needs for a parent, which is not the easiest of tasks. I was immediately impressed by the service that I received. The consultant was very patient and understanding, and able to provide a variety of different options and packages to consider. I didn't feel under any pressure to make any decisions and felt comfortable to take the information away to consider. Further questions and queries were responded to quickly, I couldn't rate the communication high enough. Would definitely recommend Good Oaks to anyone considering home care for a relative. More...
chloetaylor86
I am writing this review on my short but recent experience with Good Oaks. Unfortunately I was not able to complete the full recruitment process as I had unexpected commitments which meant I couldn't start work with them, but the short time that I was there I was impressed. The staff are very friendly and it definitely had a homely feel about the place. The training was relevant and interesting and I love the fact that the company has grown from just two men, wanting to achieve higher standards for the elderly needing care and the staff that support them. More...
Reviewed on Google Maps
Iris Vaughan
Good Oaks has been looking after my mother for the past three years and they've made a fantastic difference to her quality of life. The carers are friendly and professional and she really looks forward to seeing them. More...
Reviewed on Google Maps
Tanya Symmers
It could be a good caring company if it wasn't for the constant staff shortages and pressure on staff to do overtime. Exhausted people can not deliver good quality care.
Reviewed on Google Maps
Sally Ann Boddy
I have just started with good oaks as a live -in carer and the whole team are very welcoming and supportive definitely found my calling
Reviewed on Facebook
Edit Bertalan
I started to work with Good Oaks 7 months ago and I can't find any cons. The management and the whole support team are really helpful, friendly and professional. I've never been a carer before this job but I always find help and support when I need it.I love this job because of the clients and the team I am working with. On the top, the wages are really good too. I am proud of being part of this organisation and I can highly recommend them to clients and future carers too. More...
Reviewed on Google Maps
Stephanie Ashton
Brilliant staff who are well led and always go the extra mile!
Reviewed on Google Maps
Edit Bertalan
Reliable and helpful support team with professional and friendly management. I am really proud of being a member of the Good Oaks team. Highly recommend them to clients and future carers too :) More...
Reviewed on Facebook
Ying Barker
Quality care company.
Reviewed on Google Maps
Rebecca Taylor
Recently started at good oaks, doing my training and shadow shifts, every staff member and client I have met so far have been lovely and very supportive. . look forward to progressing with them in my career! So far I love it! �� More...
Reviewed on Facebook
Sarah Jane Dawson
A very supportive company to work for, with staff who genuinely care about their clients and colleagues. Excellent training opportunities. I personally have been working for Good Oaks for almost a year and love being able to make a positive impact on people lives, from supporting clients with personal care to enjoying a sing-song together... every day is different :) More...
Reviewed on Facebook
Jade Nicklen
Reviewed on Facebook
Anne Jane
Reviewed on Facebook
Charley Newman
Such a lovely company to work for ☺, great carers and also lovely clients x
Reviewed on Facebook
Georgina May Louise Hamill
Good oaks is a fantastic care company to work for. Great team of carers and lovely clients. :)
Reviewed on Facebook
Barbara Bithrey
I have worked at Good Oaks coming up to a year had great training, great carers, and Management always available to listen which makes my job easier, the office staff are great.
Reviewed on Facebook
Jane Westgarth
I have worked for Good Oaks for over two years and I thoroughly enjoy it. We have a great team of carers who work well independently and together and some fabulous clients.
Reviewed on Facebook
Wendy Evans
As an employee, I can speak from personal experience about this company & having worked for other care providers, I can say hands down they are the best in the business. My last company promised the earth & delivered nothing. Good Oaks place great importance in their staff & this reflects not only in the great rates of pay & fab employment package, but in the endless support they offer staff..both professionally & personally.. without question. I work for Good Oaks & I'm damn proud of our team. I would recommend them in a heartbeat, to prospective new clients & staff alike. More...
Reviewed on Facebook
Willow Geere
Reviewed on Facebook
Lizzie Trimmer
Reviewed on Facebook
Sarah Bulman
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Sally Marples
Reviewed on Facebook
Jade King
Reviewed on Facebook
Lilian Heindl
Really bad management that only care about their business and dont look after their staff. Exhausted unhappy carers cant provide a good service, I´d not recommend it
Reviewed on Facebook
Zita Antalné Szekeres
Not long joined the team but I can tell now they are really friendly client oriented but bearing in mind the carer interest as well!
Reviewed on Facebook
Rebecca Gallicchio
Really great company to work for, professional and supportive staff and lovely clients!
Reviewed on Facebook
Jade Morgan
Reviewed on Facebook
Tara Pennington-Mears
Great company to work for, with friendly supportive staff.
Reviewed on Facebook
Sharon Burdis
Brilliant service. Friendly staff and good price.
Reviewed on Facebook
Sandra Duggan
Reviewed on Facebook
Aakanksha Aditya Padhye
Reviewed on Facebook
Sally Mckernan
Reviewed on Facebook
Kristiana Sdobnikovaite
Reviewed on Facebook
What do you love most about your job?
Meeting new people and benefiting from helping people in the local community. All the GoodOaks team are local to the area and are passionate about the care they provide.
I still enjoy meeting people and providing care myself, we are a family run business with both my daughter and husband having active involvement.
What inspired you to start your own business?
I started as a care worker many years ago and grew into management positions. Having been in care now for more than 20 years I am passionate about providing good quality care.
My mother receives the support of care workers so I do understand how important it is to have the right care team in place who not only provide care but are passionate and dedicated to their roles
Why should our clients choose you?
We are in homecare with the sole purpose of wanting to make a difference by providing the best possible care and support allowing for an independent life from your own home.
We know choosing the right care is a big decision and, for many, the worry of getting the right care for themselves or their loved ones is a real issue. We know it is because we personally struggled to find the right care agency for our elderly grandparents.
We can be relied on to support you to continue living a high-quality, independent life from your own home.
Not only that we want to be the best employer of care staff by providing quality training, respect and work-life balance.
Our aspiration is for GoodOaks Southampton to be the homecare company of choice for both the community and care givers.
Can you provide your services online or remotely? If so, please add details.
Online and remote assessments and reviews can be completed if this is your preference.
What changes have you made to keep your customers safe from Covid-19?
All good care companies will be following Public Health England’s guidance on domiciliary care, which includes:
Use of Personal Protective Equipment (PPE), including gloves, aprons and masks, and advice on how to safely put on and take off this PPE;
Following hand-hygiene guidance and protocols
No team meetings to limit potential infections
Extra cleaning of shared and frequently used surfaces
Covid-19 Risk Assessments
We, however, believe we can go further than this guidance, and are proud that our Covid-Secure Standard goes further than PHE guidance and the standard home care response to Covid.
This Standard has been developed in consultation with specialists from NHS 111, and District Nurses to ensure a clinical basis for our extra interventions.
Giving you and your loved-ones peace of mind.
Everything about Personal Care is tailored around you – because Good Oaks is actively involved in managing your care, carers follow a comprehensive care plan based around you, your needs and wishes. We always ensure that every individual receiving personal care is treated with the utmost respect and receives support in a dignified manner. Our care teams will always ensure the best possible care services for you or your loved one.
Personal Care can include help with:
Washing, showers and baths
Applying creams and lotions as prescribed
Oral hygiene
Grooming and shaving
Continence care, such as support with catheters, commodes, incontinence pads.
Hair care and applying make-up
For many of our Clients, all that is required is an extra helping hand around the house to enable them to remain living comfortably and independently.
Our household and domestic services include:
General household cleaning
Housekeep duties e.g. changing bed linen
Laundry and ironing
Shopping for weekly groceries
Support with meal planning and preparation
Prescription collection
Assistance with pets
Companionship Carers help clients who are feeling lonely or worried about being home alone, or are struggling with cooking, cleaning, and other household duties.
For those whose independence is important to them, Companionship Carers offer peace of mind, so you can keep living the life you want, knowing there is always back-up on hand if needed.
The one-to-one nature of live-in care means that real, lasting and enabling relationships can form between you and your Carer. They can help not only with the daily basics, but the little things that allow you to start loving being at home again. This could be trips out, visiting friends or loved ones, or helping you to do the hobbies you used to enjoy.
Companionship carers know when they’re needed and when they are not, so are as involved as little or as much as required.
Companionship carers can be organised in response to an illness, fall, hospital stay or other event, and can either be temporary or more permanent.
Companionship Carers can help with:
Providing company and reassurance
Cooking healthy home cooked meals
Completing general household duties, including laundry
Looking after pets
Ensuring the property is kept safe ie. locking doors and windows and ensuring electrical appliances and gas is turned off
