Fitz Stoves UK

I've always been fascinated by woodburning stoves and the unique warmth and ambiance they bring to a home, I saw an opportunity to share my passion with others and provide high-quality stoves and expert installation services that people could rely on, I noticed a gap in the market for reliable and knowledgeable woodburning stove installers. I wanted to create a business that not only provided top-notch products but also offered exceptional customer service and expert advice to help people make informed decisions about heating their homes, I wanted the freedom to build a business based on my own values and principles. I believe in providing honest, reliable service and offering sustainable heating solutions, and starting my own business allowed me to put those beliefs into practice, Growing up, we always had a woodburning stove in our home, and it was the heart of our family. I wanted to bring that same warmth and comfort to other families, while also building a business that I could be proud of.

We offer a complete package of expertise, quality, and service. We're knowledgeable about all aspects of woodburning stoves, from selecting the right model to ensuring safe and efficient installation. We use only high-quality products, and we're committed to providing exceptional customer service every step of the way. Plus, we offer competitive pricing and comprehensive warranties, giving you peace of mind and the best possible value.

While the installation of woodburning stoves requires on-site work, we can provide some services remotely. We offer initial consultations via phone or video call to discuss your needs, assess your space (through photos or video you provide), and recommend suitable stove models. However, the actual installation, chimney inspection, and final safety checks must be performed in person by our qualified technicians
Due to the nature of woodburning stove installations and safety regulations, a full on-site assessment is essential. We cannot provide remote installation services. This allows us to ensure proper chimney compatibility, ventilation, and adherence to local building codes. However, we are happy to discuss your needs and provide preliminary advice remotely before scheduling an in-person visit

* Enhanced Cleaning and Disinfection: Regularly cleaning and disinfecting high-touch surfaces, common areas, and equipment.
* Mask Requirements: Requiring employees and customers to wear masks in indoor spaces.
* Social Distancing Measures: Implementing measures to maintain physical distancing, such as floor markings, barriers, and limited capacity.
* Hand Sanitizer Stations: Providing hand sanitizer stations at entrances and throughout the premises.
* Contactless Options: Offering contactless payment, online ordering, and curbside pickup options.
* Employee Health Screening: Conducting regular health screenings and temperature checks for employees.
* Ventilation Improvements: Improving ventilation systems to increase airflow and air quality.
* Appointment Scheduling: Encouraging or requiring appointments to manage customer flow and reduce crowding.
* Communication and Signage: Displaying clear signage about safety protocols and providing information to customers.
* Flexible Policies: Offering flexible cancellation and rescheduling policies to accommodate customers who may be feeling unwell.