Fairview Estates

Spent a few months looking for a place to rent with my friend. Trev handled everything with our new place and was incredibly helpful and friendly!

Reviewed on Google Maps

Easy to contact, fast, and effective service. Great experience.

Reviewed on Google Maps

Really amazing work. We're glad with the process.

Reviewed on Google Maps

My experience with Fairview Estates when I was looking for a property to rent, was positive, the customer service is great, the staff were supportive and friendly, from booking my viewing to tenant referencing. Trevor, a staff at Fairview Estates, was very supportive and kept me updated, the application process was straightforward. And my application was successful 😁 🤗. Thank you all at Fairview Estates. I will definitely recommend them to anyone looking for property to rent. More...

Reviewed on Google Maps

The process from start to finish has been very easy and communication has been great! Absolutely one of the best agents we have had the pleasure of dealing with. Great work!

Reviewed on Google Maps

Reviewed on Google Maps

Trevor was extremely patient and helpful throughout the process. He was also very responsive and professional.

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I have had an amazing experience. It is life changing for me. Thank you so very much for all your hard work that was swift and professional.

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It’s my first time liaising with Fairview estates and they’ve been kind and accommodating throughout the move-in process! I’m grateful that they helped to make me feel comfortable and happy in my new home. Thank you!

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Very helpful staff. I got immediate replies even over the weekend sometimes. They are very proficienal and helped with my move to Nottingham.

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Reviewed on Google Maps

Really sleek and quick experience with viewing and referencing. I was kept informed through out the whole process. Would recommend there services

Reviewed on Google Maps

The staff were always friendly and responsive when contacted. However, our property had a problem with the drains where running the bathroom sink caused water to come up through the bath accompanied by a foul smelling odour. After contacting them multiple times to try and get the issue fixed no action was taken. This persisted until we eventually left the property 4 months later with the problem still not being addressed. More...

Reviewed on Google Maps

I viewed my new flat 5 weeks ago and am now happily ensconced there. The team at Fairview have been beyond reproach. Such a professional and reassuring manner to the whole organisation. Fairview is the only estate agent in the city I can say the forementioned of and that’s got to be good. No? More...

Reviewed on Google Maps

Just moved in to our first flat and the team has been amazing, answering all our questions no matter how big or small. Can't thank them enough for how easy they've made a very stressful experience. Huge thanks to Trev who has been so helpful and understanding through the whole process. More...

Reviewed on Google Maps

Prompt, Professional and accommodating. When looking to rent i was expecting the market standard of extremely poor service. From contacting them on Rightmove to moving in was a little over 3 weeks. Excellent service More...

Reviewed on Google Maps

Really trusted agency, fast with all processes to rent a house/flat. Always keeping in contact with us. Recommended

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Had me jumping through hurdles to then tell me the landlord wasn’t happy with watch dealers made me get guarantors who the required to earn more then £6,000 a month to then also tell me not good enough absolutely poor and kept on a string the whole time. POOR.

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Fairview have been so helpful with me viewing the property and the whole process of the application. From start to finish Abbey has been amazing, great communication with updates along the way. Thanks so much.

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I have recently rented a flat with Fairview. They have been amazing. Abigail was professional all the way through. I always new where the process was. She was always responsive and solved all my questions. More...

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Reviewed on Google Maps

Beware of Unprofessional Conduct: My Experience with Fairview Estates I recently had the unfortunate experience of dealing with Fairview Estates, a letting agency that left me deeply disappointed and frustrated. Here's my story: I was in search of an apartment near my friend's place, and upon their recommendation, I contacted the landlord, Platform Housing. Platform Housing directed me to Fairview Estates, who were managing an upcoming rental property. Despite my keen interest and consistent follow-ups over a two-month period, Fairview Estates only granted me a viewing of the apartment after significant persistence on my part. However, to my dismay, they awarded the apartment to another applicant, despite assurances that my application was equally eligible. What transpired next was even more disheartening. Fairview Estates responded to my concerns in a dismissive and unprofessional manner, citing reasons such as a lack of urgency in my application and failure to highlight my situation during the viewing. This couldn't be further from the truth. I had been in regular communication with them, even arranging for a friend to view the apartment on my behalf due to travel commitments. Moreover, I made it abundantly clear that I was well-acquainted with the property and its surroundings, as my friend resided nearby. The viewing was merely a formality for me, and I promptly confirmed my interest and submitted my application upon receiving feedback from my friend. It's evident that Fairview Estates' decision-making process lacked transparency and integrity, ultimately resulting in favoritism towards another applicant. Such behavior is unacceptable in any professional setting, let alone in the realm of property management. I urge anyone considering renting through Fairview Estates to proceed with caution. Their disregard for fairness and professionalism should serve as a warning sign to prospective tenants. As for me, I will be taking my business elsewhere and ensuring that others are made aware of my unfortunate experience. In conclusion, Fairview Estates' conduct falls far short of acceptable standards, and I cannot in good conscience recommend them to anyone seeking rental accommodation. Reply to the owners response: See the below email from your staff. “You had someone view on your behalf who carried out a video tour, there was no mention from them the urgency of your application. They could see other interested parties on the day and didn’t highlight your situation to us.” What does it mean? If the urgency was mentioned, Then you would have favoured my application? “Throughout our interactions with you, our team has maintained a high level of professionalism. While we understand your disappointment, we respectfully acknowledge your feedback.” I have to sent almost 5 plus emails to get a response from your professional staffs. Now I understood, it is not only the staff, the entire organisation has very low standard of professionalism. I hope the readers too understand the same. PS: I won’t stop it here. I will wait for the response from Platform housing and will take it to the next level. More...

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Beware of Unprofessional Conduct: My Experience with Fairview Estates

I recently had the unfortunate experience of dealing with Fairview Estates, a letting agency that left me deeply disappointed and frustrated. Here's my story:

I was in search of an apartment near my friend's place, and upon their recommendation, I contacted the landlord, Platform Housing. Platform Housing directed me to Fairview Estates, who were managing an upcoming rental property.

Despite my keen interest and consistent follow-ups over a two-month period, Fairview Estates only granted me a viewing of the apartment after significant persistence on my part. However, to my dismay, they awarded the apartment to another applicant, despite assurances that my application was equally eligible.

What transpired next was even more disheartening. Fairview Estates responded to my concerns in a dismissive and unprofessional manner, citing reasons such as a lack of urgency in my application and failure to highlight my situation during the viewing. This couldn't be further from the truth. I had been in regular communication with them, even arranging for a friend to view the apartment on my behalf due to travel commitments.

Moreover, I made it abundantly clear that I was well-acquainted with the property and its surroundings, as my friend resided nearby. The viewing was merely a formality for me, and I promptly confirmed my interest and submitted my application upon receiving feedback from my friend.

It's evident that Fairview Estates' decision-making process lacked transparency and integrity, ultimately resulting in favoritism towards another applicant. Such behavior is unacceptable in any professional setting, let alone in the realm of property management.

I urge anyone considering renting through Fairview Estates to proceed with caution. Their disregard for fairness and professionalism should serve as a warning sign to prospective tenants. As for me, I will be taking my business elsewhere and ensuring that others are made aware of my unfortunate experience.

In conclusion, Fairview Estates' conduct falls far short of acceptable standards, and I cannot in good conscience recommend them to anyone seeking rental accommodation. More...

F

Reply from Fairview Estates

Thank you for your feedback. We appreciate the time you took to share your thoughts publicly. However, we believe it's important to address some of the points you've raised. At our company, we provide a tenant find service for Platform Housing. While our representatives may inform us of interested parties, our involvement typically extends to offering reference services only. In certain cases, such as the one in question, we were instructed to list the property on platforms like Rightmove for public viewing. To ensure transparency and fairness, we schedule viewings on a first-come, first-served basis. However, applications are thoroughly reviewed, and details are forwarded to Platform Housing for final confirmation. Regarding the specific property you inquired about, we received over 30 enquiries and conducted 10 viewings, including yours. Each viewing resulted in applications, all of which were meticulously reviewed. Unfortunately, on this occasion, we were unable to proceed with your application, and you were duly informed. As a business, we strive to uphold fairness and ethics throughout our processes. It's essential for us to avoid any resemblance of favouritism and to treat all applicants equally. We cannot prioritise one individual's circumstances over another's. Many applicants expressed their enthusiasm for the property, emphasising its suitability to their needs. Your viewing was not merely a formality; it was a crucial part of our comprehensive evaluation process for prospective tenants. Throughout our interactions with you, our team has maintained a high level of professionalism. While we understand your disappointment, we respectfully acknowledge your feedback.

Reviewed on Google Maps

I am very pleased with the service I received from Abigail Pugh and the rest of the team. It wasn't an easy journey for me to get my house, but Abbey you were there for me and my guarantor all the way. You were quick to respond and made the process lighter. I am also happy to have met a very kind landlord through you guys. I love my new home. Thank you Jake for the viewing though I arrived a bit late 😊 More...

Reviewed on Google Maps

The best estate agents experience! Prompt replies to enquiries, updated on availability of property and confirming of viewing, regular correspondence and quick completion of successful tenancy. Highly recommend to others to utilise Fairview Estates services More...

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The whole application process was so simplified. Fairview is really good at what they do.

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The application process was seamless and swift. I highly recommend 👌

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Reviewed on Google Maps

We arranged an appointment for Fairview to view our property for possible selling purposes but they failed to turn up. After waiting an hour and half we rang and were told the appointment hadn't been put in the diary and that they thought we'd cancelled. Not a very professional service.

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Fairview helped me find and purchase a suitable investment property which they now manage on my behalf in a warm and professional way. If you’re thinking of investing in Nottingham, the sourcing service is definitely worth considering. Aaron has great local knowledge and is trustworthy. A premium service. More...

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Really great team, easy to deal with and great communication

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Horrible service. Misleading and negligent agents. Would not recommend.

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An excellent team who were friendly, professional and polite. All my enquiries were met with understanding, and the staff have gone out of their way to provide answers. Each stage of the process was handled efficiently, smoothly and in excellent time. I'm very happy with my experience all round. More...

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Fantastic communication and service, smooth process throughout, would recommend!

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Reviewed on Google Maps

Fantastic service from Abbey from start to finish, really helpful and friendly and answered all of my questions along the way. Would highly recommend them. They are not an agent local to me so arranged to travel to my area to show the property too. Really cannot fault the service they provided getting me into my new rental property. More...

Reviewed on Google Maps

I couldn’t recommend Fairview Estates highly enough! Abbey and Amy, in particular, have helped made the whole process of renting as smooth, easy and stress-free as possible. They were always so quick to respond and were very reassuring and caring throughout. A solid 5/5 service! 🙌🏼 More...

Reviewed on Google Maps

Very fast & efficient with great customer service. Especially Abbey.

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Very happy with the service I receive, never had a problem & prompt payment 5*

Reviewed on Google Maps

Aaron always show his professionalism and kindness not only to the landlord, but also to the clients. Moreover, his team will answer your query promptly all the time. I’ll show my thankful to Aaron, Amy and Abbey who always are enthusiastic to their work. More...

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Recently moved out of a rented property these were in charge off & our experience with fairview was poor. They sent an email basically accusing our dog off fouling etc without checking the facts & indeed it was another dog by another neighbour,we phoned ask for a gate key never got one I had to climb over a wall twice to get in & finally tried to charge £60 for a oven clean which needs replacing & was better when we moved in so a said we would go to court we got an abrupt email back but they backed down. We own to properties & would never use fairview Estates. More...

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They are a fantastic company with excellent staff. There front of house is second to none. Help full and very professional staff.

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Nice to speak with you ! Best regards !

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This is my first time working with a letting agency and was far more easy than I had envisaged. The agents are so approachable, personable, friendly and down to earth. Very prompt with responses, very helpful and accommodating for a smooth home move. Lovely ladies! Highly recommended. More...

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