Ellia provides trusted in-home help and companionship for adults across Gloucestershire who want to stay independent but need a little extra support at home.
Verified business
26 customer reviews
Elias Daniels
Kind, trustworthy and genuinely caring. You can tell they’re doing this for the right reasons. We couldn’t ask for more.
Reviewed on Facebook
Willard Gordon
They helped me get back on my feet after a hospital stay. The support was gentle but practical and I never once felt like a burden.
Reviewed on Facebook
Omar Hampton
Ellia supported my uncle after a bereavement and their companionship has been invaluable. They really helped lift him out of a difficult time.
Reviewed on Facebook
Nathaniel King
Ellia have been supporting my mum for over six months now and the difference it’s made to her wellbeing is remarkable. She’s happier, more active and genuinely looks forward to their visits.
Reviewed on Facebook
Frank Neal
Such a kind and thoughtful service. They don’t just do the job, they take the time to really connect. It’s meant so much to have someone I trust popping in on my dad during the week.
Reviewed on Facebook
Jorge Medina
I use Ellia for a bit of extra help around the house and they’re absolutely brilliant. Always on time, always cheerful and they just get things done without any fuss.
Reviewed on Facebook
Marty Cummings
Not just cleaners or carers, they become part of your world. Always thoughtful and respectful with a real sense of compassion.
Reviewed on Facebook
Pablo Griffith
I needed a bit of help keeping on top of the house and Ellia were recommended by a neighbour. So glad I reached out. Reliable, friendly and very good at what they do.
Reviewed on Facebook
Bob Houston
My dad isn’t always the easiest to please but he genuinely enjoys their visits. That says it all really. They treat him with real kindness and patience.
Reviewed on Facebook
Ernest Moran
We’ve tried a few services in the past but Ellia has been the best by far. My aunt really looks forward to their visits, it’s more like seeing a friend than receiving care.
Reviewed on Facebook
Ivan Moody
So grateful to have found Ellia. They treat my gran with such respect and warmth. It’s a real weight off knowing someone kind is keeping her company and helping her stay independent.
Reviewed on Facebook
Jackie Underwood
The team at Ellia have been a lifeline for my family. Mum was resistant at first but now looks forward to her regular visits. It’s given her routine and companionship and given us peace of mind. More...
Reviewed on Facebook
Brad Waters
A gentle, reliable and professional service. I use them for help with cleaning and errands and it’s always a pleasure to have them around.
Reviewed on Facebook
Belinda Roberts
It’s the little things that make the biggest difference. Ellia help me with my shopping and the odd bit of admin but the real gift is the conversation and the company.
Reviewed on Facebook
Edwin Wal
Ellia’s support has made such a difference to my dad’s quality of life. He’s getting out more, he’s laughing again and we’ve all noticed the change.
Reviewed on Facebook
Steve Pierce
I wasn’t sure about having someone help around the house but Ellia made it feel very natural. No pressure, just support when I need it.
Reviewed on Facebook
Randolph Williamson
The companionship has been just as valuable as the practical help. Ellia’s team are thoughtful and uplifting, they’ve made such a difference.
Reviewed on Facebook
Salvador Strickland
A proper five-star service. Reliable, flexible and genuinely caring. Couldn’t ask for better support for my elderly parents.
Reviewed on Facebook
Winston Bell
My experience with Ellia has been wonderful. I always feel listened to and supported and the team are so easy to get on with.
Reviewed on Facebook
Frank Miller
Ellia were recommended by a friend and I can see why. They’re discreet, dependable and make a real effort to brighten your day.
Reviewed on Facebook
Julio Lamb
We’re so grateful for the care and consistency. It’s not easy entrusting someone else to look after your family but Ellia have earned our full confidence.
Reviewed on Facebook
Bernard Silva
Ellia have been helping us out for a few months now. Whether it’s laundry, shopping or just a cuppa and a chat they do it all with care and good humour.
Reviewed on Facebook
Mike Olson
It’s hard to find people you can really trust with your loved ones but Ellia gave us that trust from the start. They’re kind, consistent and go the extra mile.
Reviewed on Facebook
Roland Alvarez
We were worried about Mum becoming isolated after her diagnosis but Ellia have brought light back into her days. She’s more confident and sociable again.
Reviewed on Facebook
Lucia
Ellia have been a real help for my mum. The same person comes each week, which has made a big difference, and she really looks forward to the visits. It’s not just the practical help, it’s the company too. The team are easy to deal with and genuinely care. Would happily recommend. More...
John Deacon
Fantastic personal service, very professional
What do you love most about your job?
What I love most about my job is making a real difference in people’s everyday lives. There’s something incredibly rewarding about seeing someone regain confidence, enjoy a good chat, or simply feel more comfortable and connected in their own home. Every visit is a chance to brighten someone’s day, offer reassurance to families, and help people stay independent for longer. It’s the personal relationships and the positive impact (big or small) that make this work so meaningful.
What inspired you to start your own business?
I was inspired to start Ellia after seeing first-hand how many people-especially older adults-were falling through the cracks between cleaning services and formal care. During the COVID pandemic, I supported elderly neighbours who were isolated and struggling with everyday tasks, but didn’t qualify for statutory care or need personal care. My background in the charity and third sector showed me the huge difference that practical, friendly support and genuine companionship can make. I wanted to create a service that bridges that gap, helping people stay independent, connected, and confident in their own homes.
Why should our clients choose you?
Clients should choose Ellia because we offer so much more than just cleaning or basic home help-we provide a warm, reliable, and truly personalised service that bridges the gap between domestic support and formal care. Our carefully selected and fully trained team delivers practical help with household tasks, meal preparation, errands, and technology, but also brings genuine companionship and encouragement, whether that’s a friendly chat, a walk, or support after illness or hospital discharge.
What makes Ellia different is our commitment to consistency and quality: you’ll see the same friendly face each visit, building real trust and understanding. We cap the number of people we support so every client receives the attention and continuity they deserve, never rushed or treated like just another task. Our flexible packages are designed around your needs and routine, whether you want occasional support or regular visits, and our secure technology keeps you and your family easily informed and reassured.
We help people who don’t qualify for personal care but still need a bit of extra help to stay independent, comfortable, and connected at home. By choosing Ellia, you and your loved ones gain peace of mind, practical support, and a genuine companion.
Can you provide your services online or remotely? If so, please add details.
Yes, we can provide some of our services online or remotely. While much of our support is delivered in person, we also offer remote companionship through regular phone or video calls-perfect for a friendly chat, emotional support, or keeping in touch when face-to-face visits aren’t possible. Additionally, we can assist with technology support remotely, helping clients get set up with video calls, emails, or online shopping. If you or your loved one would benefit from virtual check-ins or digital help, just let us know and we’ll tailor our support to your needs.
What changes have you made to keep your customers safe from Covid-19?
To keep our customers safe from Covid-19, Ellia has followed the latest government and public health guidance throughout the pandemic. We have implemented the following measures:
Our team members have been trained in infection prevention, including frequent and thorough handwashing before, during, and after each visit.
We use personal protective equipment (PPE) such as masks and gloves when appropriate, especially when working with clients who are at higher risk or when anyone is unwell in the household.
We ask our staff not to attend visits if they have any symptoms of Covid-19 or have tested positive, and encourage them to stay at home if unwell, in line with current UK government advice.
We minimise contact and maintain safe distances wherever possible, and can adapt support to include doorstep deliveries or remote check-ins if preferred by the client.
We ensure good ventilation during visits and encourage clients to do the same.
We regularly clean and disinfect any equipment brought into the home.
We keep up to date with evolving guidance and adjust our protocols as needed to prioritise the safety of our clients and staff.
These steps help us provide practical support and companionship while doing everything we can to protect the health and wellbeing of those we support.
Home Help & Domestic Support
Practical support for everyday living, including light cleaning, laundry, tidying, meal preparation, shopping, and running errands. We help you stay comfortable and independent in your own home.
Companionship Services
Regular friendly visits for conversation, social outings, hobbies, or simply a cup of tea. We focus on reducing loneliness and building confidence, so you or your loved one can enjoy life at home.
Post-Hospital & Recovery Support
Gentle, practical help after a hospital stay or illness. We support with daily routines, meal prep, light chores and encouragement to regain independence.
Technology & Admin Help
Assistance with technology, from setting up video calls to helping with emails or online shopping. We can also support with simple paperwork and household admin tasks.
Errands & Shopping
We help with grocery shopping, prescription collections, posting letters, or any other local errands
Social Outings & Activities
Whether it’s a walk in the park, a trip to a café, or attending a local group, our helpers can accompany you to enjoy the community safely and confidently.
Respite for Families
Peace of mind for family carers-let us provide trusted company and support for your loved one so you can take a break, knowing they’re in good hands.
