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Elite Lettings and Property Management Services Ltd logo logo
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Elite Lettings and Property Management Services Ltd

BN21, Eastbourne

(45)
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‘21 Certificate of Excellence, 2021

About

Specialist Independent Lettings and Residential Block Management company based in central Eastbourne. We are a very friendly and professional company that revels in good communication with our excellent tenants and Landlords.

Icon/Elite Pro Created with Sketch. Elite Pro
3 hires on Bark
1 day response time

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Reviews (45)

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4/5

45 customer reviews

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11 November 2024

We contacted Elite Lettings for apartment letting. It was an extremely seamless Journey from get go till finish. Mackenzie was very helpful all through the journey and made it as swift as possible for us. We are happy with the service and we are enjoying our apartment. More...

Reviewed on Google Maps

11 November 2024

This agency has helped me find a home in one of the most difficult times while i was separating. Mackenzie my agent was very helpful and always there with the best advice for whatever queries I had especially because it was almost a decade since I moved on my own. Also need to add whenever was a problem with the flat that needed attention he was very prompt with help in solving the issue. Sincerely grateful, Camelia Ghidiu More...

Reviewed on Google Maps

11 November 2024

Very supportive and considerate staff. Got my first crib and second crib for me. Highly recommended

Reviewed on Google Maps

12 July 2024

Excellent top class service friendly informative and all explained in everyday,, Thank you very much Laura, for a smooth trouble free experience. Highly recommended 5 star not enough..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Google Maps

19 May 2024

They are a good agency will definitely recommend to friends and family

Reviewed on Google Maps

26 April 2024

I used this company's services to rent an apartment for almost 2 years and everything went perfectly well, Mackenzie and Laura are amazing professionals and are always available to help, 22esher

Reviewed on Google Maps

18 April 2024

Absolutely fantastic service provided by the team here and was so straight forward with no surprises so would throughly recommend these guys if you are looking to rent in Eastbourne.Well done!!!.😃

Reviewed on Google Maps

2 January 2024

We've lived in a property managed by Elite Lettings, for 9 years now. They are very quick to deal with any issues and always respond promptly to all communication. I would like to also make a special mention about Laura Williams, who is always extremely professional in her approach, we have dealt with her, since we moved in & we really couldn't be happier with every aspect, of our interactions. I would recommend Elite Lettings to anyone wanting to rent through them or use their lettings services. More...

Reviewed on Google Maps

30 November 2023

As a tenant of Elite for many years now I have always been impressed with there professional attitude and there attention to detail. Always prepared to go that extra mile . Best agency I have rented from by a long way. More...

Reviewed on Google Maps

28 November 2023

I have been dealing with Laura for 12 months now. She has been incredibly helpful from the start, communication and professionalism was, is 100% thank you

Reviewed on Google Maps

27 November 2023

We've been renting with Elite 5 years now. Its a very professional and reliable agency. They are very good in resolving any issues we may have in the flat. Very nice and supportive team as well. Highly recomend. More...

Reviewed on Google Maps

27 November 2023

We've been working with the team at elite lettings for years now. A great all round service, quick response times and a team that actually cares for landlords, Tennant's and the properties. Kind and compassionate team as well. Wouldn't go else where in our experience of renting with these guys. Nothing is ever an issue for them More...

Reviewed on Google Maps

27 November 2023

I am renting through Elite for years now. They go out of their way to help you and make sure that where you live is a lovely place to live. I could not recommend them enough! thank you ! More...

Reviewed on Google Maps

25 November 2023

A polite and professional company. Responded quickly the next morning to my voicemail that I left the evening before. Fees are very good and fair.

Reviewed on Google Maps

25 November 2023

Reviewed on Google Maps

29 October 2023

Terrible service from elite letting, they never phone you back take months to get stuff sorted in property. The worst estate agent in Eastbourne I’ve been with many before elite and never experienced such bad service. Do not recommend to anyone.

Reviewed on Google Maps

29 October 2023

Wouldn’t recommend this company to anyone. Poor communication from Elite Lettings, will say they will be in touch when having a problem and never hear from them. Don’t resolve any issues with the property, never had such a bad service from a Lettings agency and have been with plenty in the Eastbourne area. More...

Reviewed on Google Maps

25 June 2023

We have been rented a flat through Elite for 4 years, team was very helpful and friendly, listened to our issues and sorted with the best people. We have never had an issue or delay for sorted out any problems at flat. Elite is the best in the business, Good luck to Peter, Iain, Laura and McKenzie and team for their future projects. Strongly suggests to approach this team to any service they do. More...

Reviewed on Google Maps

1 November 2022

Reviewed on Google Maps

1 June 2022

Excellent communication, updated on all aspects of potential tenants. Nothing appeared to be too much trouble, polite and courteous at all times. What could have been a very stressful experience was made very easy. More...

Reviewed on Google Maps

1 June 2022

Very please rent paid and responded..at least acting like professional.good work.thankyou

Reviewed on Google Maps

1 June 2022

Very helpful friendly staff

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

14 October 2019

Very helpful as always and professional. Strongly suggest to approach this team to any service they do.

Reviewed on Google Maps

7 October 2019

they found me a very nice place after looking for many options. Also, they are robust and very responsive whenever there is an issue. i would recommend them for anyone who wants a reliable letting agencythanks Elite Lettings More...

Reviewed on Google Maps

1 August 2019

Their services were excellent ! The whole team was very helpful, friendly, and accommodating. I would recommend Elite Lettings without hesitation !

Reviewed on Google Maps

26 July 2019

I would highly recommend Elite Lettings to other landlords who are looking for a highly professional and helpful staff to guide them through the letting procedure. The staff are positive , friendly and efficient. More...

Reviewed on Google Maps

16 July 2019

As a private landlord used to managing my own properties I was pleasantly surprised on Elite’s professional and speed in managing my properties, maybe better than I ever did. I would thoroughly recommend any landlord to meet with Iain or Peter at the front of house to discuss their portfolio. More...

Reviewed on Google Maps

16 July 2019

Excellent service

Reviewed on Google Maps

6 February 2019

If I could give lower than a 1* I would. We live below one of Elites tenants and the last 3 years have made more than a handful of complaints about their tennants including photo evidence only to be ignored more than once. They are absolutely disgusting and unprofessional in every way possible. Having many aquateinces in the letting agent profession I hear that how Elite are acting is the worst ever. After out first complaint they should have written to their remnants but failed to do so. Then emailing me lies basically. I sent a complaint about their remnants only for them to tell me that their tenant was not in but on holiday so I then sent them a photo of my tenant and they soon went back on their statement. I've since made several more complaints from September 2018 only to not receive any emails back. I'm now sending all the emails and lack of responses to my landlord and he can then take it higher. Useless management team and all unprofessional in their roles. More...

Reviewed on Google Maps

6 January 2019

Fantastic company can't wait to move in any problems delt with there and then A****** service

Reviewed on Google Maps

6 January 2019

Elite have managed my rental property for nearly 18 months now, they have been very efficient and communicated very well on all occasions. I’m more than happy with their service. More...

Reviewed on Google Maps

6 December 2018

I enquired about a property to rent that I saw on there site. I was told I would get a call back. 3 times I phoned 3 times I was told I'd get a call back. I never got a call back. Won't be using them in future. More...

Reviewed on Google Maps

6 December 2018

Worst lettings agents I've ever dealt with. I have called them on 8 separate occasions over the past two weeks regarding a flat in Pevensey Bay, they never have the details and keep stating they will call me back. 8 times in 2 weeks. Landlords, DO NOT go with these unprofessional and disrespectful unletting agents. Your properties will forever be empty. More...

Reviewed on Google Maps

6 June 2018

Woeful. Adverstised a place as fully furnished, it wasn't come moving day. No comprimises from their side, they are to be reported to the ombudsman. Constantly denied any knowledge of the property being advertised as fully-funished before trying to convince me that city fully-furnished must mean something different to the coastal definiaton, hence less furnishings. Farcical and contradictory. Dodge these cowboys. More...

Reviewed on Google Maps

6 June 2018

Freindly, professional and meaning well

Reviewed on Google Maps

6 June 2018

Warm, friendly and professional service. Far better than some more recognised estate agents.

Reviewed on Google Maps

6 November 2017

Warm, friendly and professional service. Far better than some more recognised estate agents.

Reviewed on Google Maps

6 November 2017

Warm, friendly and professional service. Far better than some more recognised estate agents.

Reviewed on Google Maps

20 October 2017

Freindly, professional and meaning well

Reviewed on Google Maps

20 October 2017

Freindly, professional and meaning well

Reviewed on Google Maps

8 June 2017

Woeful. Adverstised a place as fully furnished, it wasn't come moving day. No comprimises from their side, they are to be reported to the ombudsman.

Constantly denied any knowledge of the property being advertised as fully-funished before trying to convince me that city fully-furnished must mean something different to the coastal definiaton, hence less furnishings. Farcical and contradictory.

Dodge these cowboys.
More...

Reviewed on Google Maps

6 June 2017

We are so happy in our new home thanks to elite Lettings, fantastic service !!

Reviewed on Google Maps

5 December 2016

We are so happy in our new home thanks to elite Lettings, fantastic service !!

Reviewed on Google Maps

5 December 2016

We are so happy in our new home thanks to elite Lettings, fantastic service !!

Reviewed on Google Maps

Q&As

We pride ourselves on our communication skills with both tenants and Landlords. We love seeing happy tenants and happy Landlords as a result of our dedication and hard work.

Basically we felt we could do a much better job than the other agents. We didn't like silly ad on costs, mark up on contractor works and ridiculous long winded contracts that simply confused people. We felt the need to be open and accessible at all times providing the very best service.

Because they will receive the best service possible at competitive prices offering peace of mind to both tenants and Landlords.

Both, we have the latest systems installed including our fabulous HIHI system meaning we are available wherever we may be and that information can be sent either from the office or remotely in a secure fashion.

We have a Health and Safety Executive approved work practice ensuring we are committed to best practice when on viewings, inspections and when taking on properties. All staff have face masks and gloves and sanitisers with them. We follow the Covid 19 rules to the letter of the law thus giving tenants and Landlords complete confidence in our processes.

Services

We are specialists in residential letting and residential block management. We are a small, driven company offering bespoke solutions to best fit the requirements of our Landlords and tenants. We pride ourselves on our high standards, great communication skills and the open approach we have when working with our Landlords and tenants.