A well established landscape and artificial grass installation business working with the premium artificial grass brand in the uk
522 customer reviews
Maha Harper
I've used Easigrass many times over the years, and they've always been good. But my last service, on 5th December with Abdul, was exceptional. He was polite, professional and did a stellar job on both lawn and surrounding area leaving the place spotless! Thank you Abdul! More...
Reviewed on TrustPilot
Ian Jolliff
Great customer service with initial visit and sample box sent through post. Final site measure and install went like a dream! Great experience from start to finish! Really happy how well its all turned out More...
Reviewed on TrustPilot
Barbara Baldock
I am very happy to be able to report that Easigrass have been in touch following my negative review, and have been extremely helpful and promised to replace my grass confirming that it will be fitted shortly. They apologised for the delay and have even offered to send samples of alternative products and dates for fitting. An excellent result as I have always sung the praises of the product which is excellent and I think is as close to the look of real grass that it is possible to get. I would certainly recommend Easigrass to anyone who wants a top quality product and now I can say an extremely good customer service, then Easigrass is the company to go to. I would also like to comment that even though we experience gale force winds the grass has never moved or required any maintenance. Well done Easigrass More...
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Barbara Baldock
I was very pleased when the mayfair grass was fitted. It has since faded badly. I got back to the company while still under warranty three months ago. I have sent photos requested and phoned and emailed multiple times. Very pleasant and promised to get back but it doesn't happen. Told last week the Managing Director was going to be spoken to about my fading grass and yet they have still not got back. There is no doubt that the grass has gone white in places. There is something very wrong that they are allowed to say that fading is guaranteed but will not address it when something happens. More...
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Sharon
Abdul visited my garden today to service it. He was efficient, effective and most diligent in his attention to detail. On completion of the service delivered, my garden appeared freshly installed. Thank you, Abdul. Sharon
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customer
Not a cheap thing to do but seeing my small garden now its looks bigger and brighter. They gave me a called 30 mins before arrival which I asked for. Felt like their was good attention to detail, also went above and beyond to empty my old plant pots so I can repot them next summer as trimmed my hedge and took it all away. They were friendly reliable the work looks really professional im very happy with it:) More...
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Philip Green
Quote was quick simple and well explained. The work was completed with professionalism and care. Whilst my job was small and didn't require any soil removal or digging the workmen were courtioius and obliging.
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Kristofero Kiel
Reviewed on Google Maps
Mel Massey
Great customer service from initial call to installation, the team were extremely professional, helpful and accommodating. I love my new lawn!
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Andries Louw
The experience was ‘easy’ start to finish. Mason was very helpful in explaining the options and sending a quote quickly. Installation was quick and to a very high standard. Very happy overall! More...
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customer
Mason my first contact at Easigrass was great, efficient and very helpful from sending out samples, to providing a quote and all the way through to fitting and aftercare. Ben came and did a site survey informing me of what to expect on the day and then on the day everything ran smoothly and was exactly as described by everyone that I made contact with. The end result is fab and they transformed our garden! The work was carried out efficiently and no mess was left on site after the job had been completed. I am very impressed and can’t wait to recommend to friends and family who are after artificial grass. More...
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MilleFamily
We recently had artificial grass installed by Easigrass and we couldn't be happier with the experience. From start to finish, the customer service was exceptional. Shona was incredibly helpful, guiding us through various options and patiently answering all our questions, especially regarding our patio's unique challenges. The installation team, led by Jason, was professional and efficient. They addressed our concerns about the slope and ensured everything was properly managed. The final result is stunning—the grass looks fantastic and has transformed our outdoor space. We highly recommend Easigrass for anyone considering artificial grass! More...
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Jennifer Willard
I have used Claire and Neil before so knew how good they are at their job. The chaps arrived on time and carried out the work with proficiency and care. They left the site tidy and clean and we are absolutely delighted with the end product. It wasn't a large job but Neil put a different suggestion forward as to how we could have it done which we agreed with. We are so pleased we did, it's perfect. Thank you so much..... More...
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Martin Pugsley
We are very pleased with the Easigrass product and installation. Everything was on exactly on time as specified and the two contractors very thorough in the installation process and they left the garden and driveway spotless when complete.
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Adam T
Mason was a pleasure to deal with and incredibly responsive and helpful. The installation team were also brilliant and quickly addressed an issue with the surface requiring more hardcore than expected to provide a good outcome. All in all, a professional and good experience! More...
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PDG
Impressed with the service given from survey to installation. Very professional and high standard of workmanship.
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HP
The one thing that stands out for me was the EASE with which Easigrass handled everything. From the on site visit by Ben to the post installation customer care by Racquel. I am an enthusiastic DIY person so have a fair understanding of how things should be done. For the larger jobs that require heavier equipment you simply have to call in the professionals. In this case I am very pleased I chose Easigrass. They explain everything in detail where necessary and their installation was extremely efficient. Just as important was how their customer care took care of any issues that arose. More...
Reviewed on TrustPilot
Siobhan O Reilly
Product: Good : it’s artificial grass. Service: Beyond appalling Recommended Installer: Unprofessional, Unhelpful and Unreliable. This review is for Easigrass Northern Ireland. Installer: Antrim, Armagh and Down district. Suggest: Buy the product and get your own installer. Contacted this company 5th April 2024. Job completed 15th August, 51 hours work. Absolutely appalling service. All communications initiated by me, the customer, for four months in an effort to get the job completed. Plenty of communication from Easigrass NI and their recommended installer when looking for payment four months later but none when I was trying to get the job completed. How embarrassing Easigrass Northern Ireland. I contacted the MD in the London Head Office, the NI franchise office and the UK online complaint contact, when the installer walked off mid job, NO RESPONSE. FYI: The web designers do not do installations. Expectation created on the website does not match the customer experience. If you have low expectations of service, are happy to be treated poorly, don’t mind giving your hard earned monies away without question, then this is the franchise to deal with. Was my installation worth it, definitely not. Would I recommend Easigrass Northern Ireland and their installer : Absolutely not. More...
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Ruth McLennan
Really EASI.... The guys were in and out in a brilliant time and fully transparent on costs. We LOVED the outcome!
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Alexander Lemos
Super professional, quick and communicative. A great product, quick and easy installation. The guys didn’t leave anything behind. 100% recommend!
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Shane Duffy
Great experience from start to finish. Communication from Sunny was excellent, and he was able to get the installation done swiftly at a time that suited us. Would highly recommend!
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E Feldman
After a poor installation, the team returned to rectify the installation satisfactorily. Thats good.
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Gaswise uk
Be aware any problems after 12 months installation of the grass you are not covered My grass as developed bumps Although quality of grass is excellent after care is extremely poor.
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Uzma
Just had our garden project completed to the highest standards by the most amazing team here in Birmingham led by Sanj. It was an absolute pleasure to deal with such polite and professional people. No job was too much trouble for them and they were punctual and did exactly as they promised and completed the job within the time frame given. They even went above and beyond to clean up after themselves once the job was complete, wish there were more companies out there operating like this. Thank you so much to Sanj and his brilliant team. More...
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Rebecca Louise
Used Easigrass for a large area in my back garden. Being such a large company I expected everything to go smoothly. The day before they were due to arrive I hadn't heard from them. I had no idea what time theh were coming, if I needed to be home, what access they needed. So I contacted them and they did reply. I didn't feel I should have had to chase them. They arrived, granted the weather was awful for the most part of the job and theh did get it done. But the mess they made was horrendous. It took me 3 hours to clean it up. The street was left in such a mess I had to pressure wash it, alongside my garden, empty my hot tub because sand had been blown everywhere. I just had a patio laid and I never had any mess that wasn't dealt with by the installer. I contacted easigrass... they didn't offer to come and sort it. Whilst laying the grass, they also laid grass over patio slavs which meant my children couldn't open their playhouse door. When I contacted Easigrass, they said they wouldn't deal with it. When I explained actually this wasn't part of the job I booked, they came and dealt with it on the second attempt, after failing to keep the original appointment. Finally, a month down the line, I had a knock at the door this morning from a local plant company who Easi grass contracted to remove the rubbish etc. They haven't been paid by Easigrass. Over £7.5k Easigrass had from me and they cannot be bothered to pay their contractors! I did not appreciate the intrusion or feeling stuck in the middle of this! In all honesty, find a small local company to lay your grass. I've got video footage from my cctv of a member of their staff sitting all over my garden furniture with his feet up, picking his nose, and in all honesty the hassle is not worth it for their massive price tag. I've found local small businesses care about their name and reputation. Easigrass couldn't care less, they just roll onto the next massive job with their hand out for payment. More...
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Alison Silverson
Amazing customer service (had an issue outside of the greas - no ones fault) which was dealt with above and beyond. As for the grass , looks stunning and I am extremely happy with it, Interacted with a few of the workers and the director all of whom were friendly ,professional, hardworking and great at their job. I am more than pleased with the look of the grass and the service I received from the moment I called them . Thank you Easigrass - highly recommend More...
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Neil Morjaria
It has been a very smooth process with Easigrass. Each member of the team is professional from the quote stage, survey and the install team. The installers really took care and the workmanship seems to be of a very high standard. Thanks in particular to Mason and Jason for all their assistance before the installation and on the day. More...
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Lucía Villaverde
I recently had my garden fitted with Easigrass and I couldn't be happier with the results! The two guys who executed the job were the epitome of professionalism. They worked incredibly fast and left the site spotless, showcasing their dedication to quality and efficiency. The garden now looks absolutely fantastic. I highly recommend this company to anyone looking for top-notch service and impeccable results. Five stars all the way! More...
Reviewed on Google Maps
Jacky Kenna
These are the questions asked by trust pilot. To ensure comments have a structure and follow a pattern. What went wrong this time? How can the company improve? What went wrong? Canberra which I think is one of Express Grass better grades £27.99m². I ordered based on the quality description in the company’s website. “High blade height whilst maintaining a low cost. Once brushed gives the natural looking randomness of real grass.” It is a not good quality. The product is thin, very thin. In the way an old person generally has very thin hair compared to a teenager. I was not expecting my delivery to be the old man grage. I asked several people for their thoughts. It looks and feels like a very cheap product. Compared to a supplier local ( Putney London) from whom I have not got some artificial grass sample. There is no comparison. Their grass is thick. It feels luxury. To use the hair Analogy. Vibrant, Young with many years of life ahead. I am returning my grass to express grass. I am unhappy at the waste of money 25% recutting and the delivery cost. The difference in price is soon forgotten but the good quality will be there for years. Make sure you get a sample from Express Grass. And get some samples from some of the others. The other company from whom I am now buying is EasiGrass. How can the company improve? Honestly, I do not know. Delivery: Excellent faster than expected. Refund retention: Excellent. They are very good at not returning my deposit. Arguing that a 2” X 2“square cut from one corner ruins the entire order so no refund. Quality: Terrible. Goven that this is one of their top brands It is thin in the way an old man has balding hair and a teenager has not. Price: £27.99 M² For this price I assumed it was a match for the best quality about. I bought it at a discount. Maybe all their sales are discount. But again: Absolutely not. Why not buy again. For less money I can buy from a company who have a shop in Putney and whose quality for slightly less is massively superior. In a year or less we will all have forgotten the price we paid but with the Putney quality I will still have the best. With Easigrass I will have the worst. I am sure I cannot say the name of the company who have a shop in Putney. They were almost the first company selling artificial grass. Do not use Easigrass. Use the Putney company and you will still be happy in 10 years Question not asked by Trust Pilot. How can I the customer improve. Research the product in detail. Make sure you get a sample. Do not pay attention to the photos. See if you can see some laid. If you do not have time for this then it’s your fault. Notwithstanding that money is important but, in most instances, buying quality may not be much more expensive and will stand the test of time. More...
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Lauren Hobson
Great team. Everyone along the way has been super helpful and easy to communicate with. Love the grass and will look forward to using them in a year for maintenance.
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Mrs Simpson
Easigrass you have been amazing! From the very first phone call to Mason who gave me all the information I needed to make an inform decision on choosing Easigrass, through to the installation guys who were hard working and professional. Thank you all very much for your advise and hard work. I would definitely recommend Easigrass to all my family and friend. More...
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Parsons
Very prompt and by return e mails when considering using Easigrass. All questions answered. Date set for installation to suit myself. Installation was smooth, quick and without fuss. Chaps were courteous and polite clearing up totally post work completed. Very pleased with pet friendly artificial grass. Recommend Easigrass. More...
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Um Ash
Easy Grass came on the day and time they specified. Laid the lawn and cleaned around the area. Now I have a perfect looking, beautiful lawn which will not be muddy anymore. Thank you Mason and his team.
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Mei Ong
The process of booking and paying was not very smooth but the installation team did a great job laying the artificial turf for me. A 2 day job was completed in less than a full day! More...
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Naoise Waldron
We're really happy with how our garden has turned out. We now have a great space for our kids to play in. The lads did a great job, and very pleasant to deal with. We would highly recommend.
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Online customer
Amazing service and end result, my third time using this service. Super easy quick communications via Whats Up, fast responses, personal dedicated adviser, very professional installers and excellent pre-install site visit to iron out all detail. Consistent reliable service over the years. More...
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Dave Madden
From the first contact it was a great experience for us. With having a few dogs we were finding it really difficult keeping our lawn 'presentable'. Neil talked us through the options and came back with a very competitive quote. We instructed them and Jon and his team were with us in a couple of weeks and smashed out a great job. This was about 5 months ago now and I can say it still looks and feels as good as new. Highly Recommended. More...
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Mustafa Amiryar
From the initial consultation appointment with Ben, who explained the installation process very well, to the day of installation and after - all steps and communications have been clear and professional. We are delighted with the service by Easigrass. Highly recommended. More...
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Ellie
Our new garden looks absolutely perfect, the whole experience was very professional. Mason was excellent at answering our questions and taking us through the process. Installation was quick and done to a very high standard. It looks great and worth every penny. More...
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Maxine Kennedy
We are so happy with our installation. From quote through to laying, it’s been no hassle and super easy and our garden looks amazing. So happy we went with Easigrass and would recommend them to anyone More...
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David
Great experience start to finish and delighted with the finished product. Very professional to deal with and a quality product and quality installation. Highly recommended.
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genuine booker
The pre installation and installation service was super efficient - team arrived at the designated time, completed the job ahead of time and the site was left clean and tidy. Everyone from Easigrass we liased with was very professional, easy to talk to and very quick responding. Happy with the look of the grass too. Thanks More...
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Snapes Family
The pre installation and installation service was super efficient - team arrived at the designated time, completed the job ahead of time and the site was left clean and tidy. Everyone from Easigrass we liased with was very professional, easy to talk to and very quick responding. Happy with the look of the grass too. Thanks More...
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Paul Morgan
Small cottage garden, big improvement. Efficient and friendly guys. The service we received has revitalised the lawn and it looks like new. The service was thorough and very professional. Thank you Sanj. Paul and Nikki More...
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Zain Rawji
The service levels prior to installation was very efficient and the installation was done very well. The end result is looking great.
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Laney Nockles
I would definitely recommend Easigrass, I can't believe the difference the easigrass has made to my garden, the staff we're great, I could not fault them in any way. 1st class service. Thankyou Easigrass. More...
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Mr Ian curling
Extremely professional and the installation team was prompt arrived 8.15 and got straight on with the job. They were tidy extremely took care. Making the garden looking complete. More...
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customer
Due to soil conditions (heavy London clay), light conditions (Shaded by buildings and trees) and two greyhounds, artificial grass looked like the best option for our lawn. And easigrass were definitely the best option for that. Their product was clearly superior. Their pre-delivery service was positive, friendly and knowledgeable. Their delivery and fitting were faultless. No mess, no fuss, very professional and friendly. If you're in the same situation, talk to easigrass. More...
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GEMMA MOORE
Fabulous transformation!! My original lawn didn’t have adequate drainage and with 2 dogs, it was a nightmare. They guys worked really hard and were helpful and polite - highly recommend ⭐️⭐️⭐️⭐️⭐️
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Mary rose Connor
The two gentlemen that came to lay my Easygrass were extremely polite and very helpful. They’ve done an excellent job. Would recommend Easygrass to everyone
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What do you love most about your job?
Transforming customers gardens and making outdoor spaces attractive and functional
Why should our clients choose you?
We provide the best quality artificial grass on the market and our friendly installation teams have many years experience
Artificial grass
Artificial grass installation
Artificial grass maintenance and service
Artificial grass supply