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Dunlay Care Limited

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About

Personalized Care Approach: At Dunlay Care Limited, we believe that every client is unique and deserves a personalized approach to care. We take the time to understand the specific needs, preferences, and goals of each individual, creating tailored care plans that ensure they receive the support they need in a manner that respects their independence and dignity.

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Q&As

Personalized Care Plans: We tailor our care plans to meet the specific needs and preferences of each client, ensuring they receive the most effective and comfortable care possible.

Experienced and Compassionate Staff: Our caregivers are highly trained, experienced, and dedicated to providing compassionate and respectful care. We invest in continuous training to ensure they are up-to-date with the best practices in the industry.

Comprehensive Services: We offer a wide range of services, from basic daily living assistance to specialized medical care, ensuring we can meet diverse needs as they evolve over time.

High Standards of Quality and Safety: We adhere to stringent quality and safety protocols, ensuring our clients are in a safe and supportive environment. Our caregivers are thoroughly vetted and background-checked.

Client-Centered Approach: We prioritize the client's well-being, preferences, and autonomy in all our services. Our approach is holistic, considering not just physical health but also emotional and mental well-being.

Reliable and Responsive: We pride ourselves on being reliable and responsive, with a 24/7 support system in place. Clients and their families can reach us anytime for assistance or emergencies.

Strong Community and Family Engagement: We believe in the importance of involving family and the community in the care process. We keep families informed and involved, ensuring a supportive network for the client.

Positive Reputation and Testimonials: Our track record of satisfied clients and positive testimonials speaks to our commitment to excellence and the high quality of our services.

Flexible and Adaptable Services: We understand that needs can change, and we offer flexible care plans that can be adjusted as required to provide consistent and appropriate care.

Affordable and Transparent Pricing: We provide high-quality care at competitive prices, with transparent billing practices and no hidden fees.

Choosing our services means choosing a partner dedicated to enhancing quality of life through compassionate, comprehensive, and reliable care.








Yes, we provide a range of services remotely to ensure our clients receive high-quality care while minimizing the need for in-person interactions. Here are the remote services we offer:

Remote Monitoring
- Utilization of health monitoring devices and applications to track vital signs such as blood pressure, heart rate, and blood glucose levels, with regular review by healthcare providers.

Nutrition and Diet Planning
- Remote consultations with nutritionists and dietitians to create personalized meal plans and provide dietary advice, along with virtual cooking classes.

Social and Recreational Activities
- Virtual social events, classes, and activities to keep clients engaged and connected, such as online book clubs, hobby groups, and interactive games.

Care Coordination
- Remote care coordination services to manage appointments, medical records, and communication between healthcare providers, including assistance with scheduling and transportation for necessary in-person visits.

24/7 Support and Assistance
- Access to a helpline for immediate support, advice, and emergency assistance, as well as virtual assistance for navigating healthcare services and resources.

By offering these remote services, we aim to provide comprehensive, accessible, and high-quality care while ensuring the safety and well-being of our clients.

To ensure the safety of our clients from COVID-19, we have implemented several key measures:

Enhanced Hygiene Protocols
- Increased frequency of handwashing and use of hand sanitizers.
- Regular disinfection of high-touch surfaces and common areas.
- Use of personal protective equipment (PPE) such as masks, gloves, and face shields by all caregivers.

Health Screenings
- Daily health checks and temperature screenings for caregivers before each shift.
- Monitoring and screening of clients for symptoms of COVID-19.

Training and Education
- Ongoing training for caregivers on COVID-19 symptoms, transmission, and updated health protocols.
- Education for clients and families on preventive measures and safe practices.

Social Distancing Practices
- Implementing social distancing wherever possible during care activities.
- Limiting the number of caregivers interacting with each client to minimize exposure.

Telehealth Services
- Offering virtual consultations and check-ins to reduce the need for in-person visits.
- Using technology to maintain communication and monitor client health remotely.

Testing and Vaccination
- Regular COVID-19 testing for caregivers.
- Encouraging and facilitating access to vaccinations for both caregivers and clients.

Visitor Restrictions
- Implementing strict protocols for any necessary visits, including health screenings and PPE usage.

Emergency Preparedness
- Developing and updating emergency response plans specific to COVID-19 scenarios.
- Ensuring caregivers are prepared to respond to any potential COVID-19 cases or outbreaks swiftly.

Client and Family Communication
- Maintaining open lines of communication with clients and their families regarding safety measures and any updates.
- Providing regular updates on COVID-19 policies and procedures.

Support for Caregivers
- Offering mental health support and resources to caregivers to help them cope with the stress and demands of their roles during the pandemic.
- Providing flexible scheduling and additional sick leave to ensure caregivers do not work while unwell.

By implementing these measures, we strive to provide the highest level of safety and care for our clients during the ongoing COVID-19 pandemic.

Services

Personal Care
Companionship and Escort Support Services
Live-in Support
Meal Preparation and Cooking