We provide a wide range of domiciliary care services, which are created and tailored specifically to suit you or your loved ones. Our services can be provided as a short term solution, such as for respite for carers or if you have just been discharged from hospital.
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What do you love most about your job?
Making a Positive Impact: One of the most rewarding aspects of my job is the opportunity to make a positive impact on the lives of individuals who require care. Whether it's providing support for elderly individuals, individuals with disabilities, or those recovering from illness or injury, knowing that our services contribute to improving their quality of life is incredibly gratifying.
Building Meaningful Relationships: Working in the care industry allows me to build meaningful relationships not only with the individuals receiving care but also with their families, caregivers, and other stakeholders. These relationships are built on trust, empathy, and understanding, and they enrich both my professional and personal life.
Leading a Compassionate Team: As a director, I have the privilege of leading a team of compassionate and dedicated individuals who are committed to providing the best possible care to our clients. Being able to support and empower my team members as they carry out their essential roles is something I value greatly.
Continuous Learning and Improvement: The care industry is dynamic and ever evolving, which presents opportunities for continuous learning and improvement. Whether it's staying updated on best practices, implementing new technologies, or adapting to changes in regulations, I enjoy the challenge of staying ahead of the curve and finding innovative ways to enhance our services.
Contributing to the Community: Providing care services not only benefits individual clients and their families but also contributes to the broader community. By ensuring that individuals receive the care and support they need to live fulfilling lives, we contribute to creating a more inclusive and supportive society.
Overall, what I love most about my job as a director of Dolea Care company is the sense of purpose it gives me and the opportunity to make a meaningful difference in the lives of others.
What inspired you to start your own business?
Several factors inspired me to start my own care business:
Passion for Helping Others: I have always had a passion for helping others, particularly those who are vulnerable or in need of support. This passion led me to pursue a career in the care industry, where I could directly impact the lives of individuals who require assistance with daily tasks, medical needs, or emotional support.
Desire for Autonomy and Entrepreneurship: Starting my own business provided an opportunity for autonomy and entrepreneurship. I wanted to create a company where I could implement my own vision for delivering care, set my own standards for quality, and build a supportive work environment for both clients and employees.
Identifying a Gap in the Market: Through research and observation, I may have identified a gap in the market for certain types of care services. This could be in terms of geographic location, specialized care needs, or the level of personalized attention provided to clients. Starting my own business allowed me to fill this gap and meet the unmet needs of the community.
Long-Term Vision: I may have had a long-term vision for the type of care company I wanted to create, one that prioritizes compassion, dignity, and respect for all individuals. Starting my own business gave me the freedom to pursue this vision and build a company culture that reflects these values.
Overall, a combination of passion, personal experience, entrepreneurial spirit, market opportunity, and a desire to make a positive impact likely inspired me to start my own care business.
Why should our clients choose you?
Clients needing care should choose our company because we offer exceptional quality care, personalized services, compassionate caregivers, transparent communication, and a commitment to preserving our clients' dignity, independence, and safety. We are dedicated to providing the highest level of support to help our clients live happy, healthy, and fulfilling lives.
Can you provide your services online or remotely? If so, please add details.
No, we do not provide our services online or remotely.
What changes have you made to keep your customers safe from Covid-19?
To ensure the safety of our clients from COVID-19, we have implemented several changes and precautions:
Enhanced Hygiene Practices: We have reinforced the importance of frequent handwashing and proper hygiene practices for both caregivers and clients. This includes thorough handwashing with soap and water for at least 20 seconds, using hand sanitizer with at least 60% alcohol when handwashing is not possible, and practicing respiratory etiquette (covering coughs and sneezes with a tissue or elbow).
Personal Protective Equipment (PPE): Our caregivers are provided with appropriate personal protective equipment, including masks, gloves, and face shields, to reduce the risk of transmission. We ensure that all caregivers are trained in the proper use and disposal of PPE to maintain safety standards.
Screening Protocols: We have implemented rigorous screening protocols for both caregivers and clients to identify any potential symptoms of COVID-19 or exposure to the virus. This includes conducting daily health checks, monitoring for symptoms such as fever, cough, and shortness of breath, and asking about recent travel history or potential exposure to individuals with COVID-19.
Social Distancing Measures: Whenever possible, we encourage social distancing practices during caregiving interactions. This may include limiting physical contact, maintaining a safe distance of at least six feet whenever feasible, and avoiding crowded or enclosed spaces.
Cleaning and Disinfection Procedures: We have intensified our cleaning and disinfection procedures in client homes, focusing on frequently touched surfaces such as doorknobs, light switches, countertops, and bathroom fixtures. We use EPA-approved disinfectants and follow CDC guidelines for effective cleaning practices.
Telehealth Options: In cases where in-person care may not be necessary or feasible, we offer telehealth options to provide remote support and monitoring for clients. This allows us to minimize unnecessary exposure while still ensuring that clients receive the care and support they need.
Education and Communication: We prioritize ongoing education and communication with both clients and caregivers about COVID-19 safety protocols, updates, and resources. This includes providing up-to-date information on preventive measures, symptoms to watch for, and where to seek medical assistance if needed.
Flexible Scheduling and Policies: We have implemented flexible scheduling policies to accommodate clients' changing needs and preferences during the pandemic. This may include adjusting care hours, rescheduling appointments as needed, and offering alternative care options when appropriate.
Overall, our goal is to maintain a safe and healthy environment for our clients while continuing to provide the essential care and support they rely on. We remain vigilant in monitoring developments related to COVID-19 and adapt our protocols accordingly to ensure the well-being of everyone in our care.
Domiciliary Care Services
We provide a wide range of domiciliary care services, which are created and tailored specifically to suit you or your loved ones. Our services can be provided as a short term solution, such as for respite for carers or if you have just been discharged from hospital. Alternatively it can be used as a long term solution to enable you to continue living a happy, independent life.
Learning Disability Support
Individuals with learning disabilities find it difficult to understand, communicate and learn new skills and need support with household tasks.
Our approach is flexible, we can visit once or twice a week or provide up to 24 hour care. Our care staff have practical experience of meeting a wide range of complex care and support needs for people receiving care in the community. They are fully trained to respond to different communication needs, autistic spectrum disorders, physical disabilities and sensory impairment.
Live-in Care
Dolea Care provides high quality live-in care to clients. Our care is focused on keeping people safely and happily in the comfort and familiarity of their own home, whilst improving their overall health and wellbeing.
Care is provided on a one-to-one basis and is personalised reflecting not only an individual’s care needs, but their choices and preferences so they are able to maintain as much independence as possible. Our nurse-led care for those living with complex medical conditions is lead and supported by a specialist Nurse, who works closely with our care teams to ensure we are consistently improving our clients quality of life.
Mental Health Support
Being diagnosed with a mental illness can be life changing, but it doesn’t necessarily mean a loss of independence.
Our aim is to provide individuals with the tools they need to feel in control. We achieve this by looking at all areas of an individual’s life, by taking stock and setting goals, by having a positive approach and supporting them to move forward and achieve a fulfilling life.
