Desirol Limited

Observing my late father receiving care services and witnessing the positive impact it had on his life, motivated me to initiate the business. This passion for caregiving is further fueled by my inherent desire to assist others and make a meaningful difference in my community, which brings me immense satisfaction.

Moreover, the existing void in local services highlighted a specific need for specialized care services in my vicinity that were not being fulfilled. The entrepreneurial drive within me propelled me to embark on the journey of starting a business, which I perceive as an exhilarating endeavor. I have identified an opportunity to establish a successful and gratifying enterprise. Additionally, the aspiration to operate my own care business provides me with the liberty to offer care services in a manner that resonates with my values and vision.

Our primary focus is on personalized care, which we meticulously tailor and customize to meet the unique needs and preferences of each individual.

We also offer dedicated, one-on-one attention to guarantee that our esteemed clients receive the highest quality of care.

Furthermore, we are privileged to have a team of highly trained professionals with experience in specialized care. They have undergone thorough training and background checks to ensure they deliver exceptional care. We are experienced in the care of clients with unique requirements, such as dementia, Alzheimer's, or physical disabilities.

We also provide adaptable scheduling to meet our clients' needs, including overnight care, respite care, and emergency care. Our caregivers are equally dependable, punctual, reliable, and dedicated to delivering consistent, high-quality care.


In addition to the previous points, we respectfully involve our family members in the care planning and decision-making process to ensure our clients receive the highest quality of care. We kindly provide regular updates to our family members, keeping them informed about their loved one's care and well-being. We also conduct regular quality checks to ensure our caregivers are meeting our high standards. We actively seek feedback from our clients and their families to continually improve our services. This is of utmost importance to us.


In conclusion, we provide transparent pricing devoid of any concealed charges and our rates are competitively aligned with other care service providers in the vicinity.

We offer comprehensive in-home care, direct care, and support to individuals within their own residences, necessitating our caregivers to be physically present with the client.

Nonetheless, we also provide remote or online services to supplement their conventional in-person care, which encompasses:

Virtual consultations with nurses or other healthcare professionals, we provide remote surveillance of clients' health status, including medication administration.

We also offer online care planning through our digital platforms, facilitating the creation and management of care plans. This allows caregivers and family members to access and update information remotely.

We employ remote monitoring techniques, utilizing sensors, cameras, or other technologies to ensure the safety and well-being of clients in their homes. This is based on the clients' preference for this service.


These services can indeed augment conventional domiciliary care, however, they are not a substitute for direct, hands-on care. We would still necessitate face-to-face support for daily living tasks, such as bathing, dressing, or medication management among others.

In order to ensure the safety of our esteemed customers from the Covid-19 virus, we have diligently implemented several measures, with infection Prevention and Control Measures being our top priority. We have ensured that all our staff are well-trained in infection prevention and control, including the principles of cleaning and disinfection.

We are also actively promoting COVID-19 vaccinations, with our utmost support for our staff and clients to receive their vaccinations. In fact, we have made it mandatory for our staff members to report on their COVID-19 vaccination status.

We are diligently working on and frequently reassessing COVIDSafe Plans to guarantee the well-being of our esteemed staff, valued customers, and all those present in our workplace. These meticulously crafted plans encompass essential control measures aimed at eradicating or significantly reducing the transmission of COVID-19.

Our workforce planning has taken on a heightened significance, with us actively developing comprehensive workforce management plans to mitigate potential risks that could impact our staffing. This includes having established procedures in place for staff who test positive for COVID-19.
We are utilizing Personal Protective Equipment (PPE) when delivering in-home care services, and we are diligently reducing the number of employees who come into direct contact with clients who have tested positive for COVID-19.

In summary, our care services organization is adopting a proactive and comprehensive strategy to ensure the safety of our clients from COVID-19.