Cristal Healthcare Services LTD

When older people begin to need help with daily activities most families prefer the option of continuing to live in their own home rather than having to move into a care home.

Live-in care gives elderly people and elderly couples the ability to continue to live independently at home, safe in the knowledge that 24 hour care is on hand from a trained carer to help with anything from companionship, cooking, cleaning through to personal care, medication management or more complex support for specialist conditions such as dementia care, Parkinson’s care or post stroke care. Our services also offers genuine continuity of care given that the carer resides in the client’s home on a weekly basis, ensuring that companionship and friendship are a key part of the service.

How is our live-in care different?
Live-in care has many advantages over receiving hourly care at home or moving into a residential care home. Not only is your loved one able to continue to enjoy the surroundings and lifestyle with which they are familiar, especially important when living with a condition such as dementia, but they also receive continuity of care enabling them to build a trusted relationship with their carer.

24 hour care at home is uniquely tailored to the needs of each family with a plan of care developed around your daily routines and the outcomes you wish to achieve. Care is provided by two professional, trained carers who will typically rotate on a 1 or 2 week shift pattern. They are matched to your needs and always introduced before care begins.

Unlike most live-in care providers we offer a local service which is managed, supported and quality assured from our local offices. This includes our local care management team carrying out weekly support visits to ensure the client and carer are happy.

Live in care is also a cost effective option compared to residential care homes, particularly for couples who would otherwise be required to pay for two beds in a care home or nursing home.

We provide the right support for people with learning disabilities to ensure their experience of life matches their plans and potential.

We listen to what the people we support and their families tell us. They tell us what their diagnosis means to them, about the different challenges they face, and the personalised support they need in order to live the lives they choose.

We support people with learning disabilities to live independently, in shared supported housing, small supported group homes homes, apartments, bungalows or in specifically adapted houses .

Support for adults with learning disabilities.

Support for children with learning disabilities.

Our approach is to be person-centred and to put the people we support at the heart of everything we do. We use a range of person-centred thinking tools and plans to put this into practice.

Specialist dementia care at home enabling elderly people to remain where they are happiest and most comfortable. We firmly believe that where appropriate, offering people who suffer from dementia. The opportunity to remain in the familiarity of their own home. Tailored support is provided by a trusted, trained, professional home carer which enables them to retain independence and a much higher quality of life. We are highly experienced in providing specialist, one-to-one dementia care at home, fully supported and managed by our local care management team.

We provide responsive palliative care at home service offering comfort and dignity to our clients. We recognise the benefits of receiving end-of-life support in the comfort of one’s own home. Our professional home carers are able to provide one-to-one palliative care at home to clients who may be suffering from a life-threatening illness. We are here to help you, your family and your carers through what is an extremely emotional and sensitive time.

Professional, specialist Palliative
We are often able to react quickly to a need providing specialist palliative care to a family. We also believe that offering people the option of being at home with special care based on both physical and psychological needs. This helps them to maintain comfort and dignity at the later stages of life. All of our professional home carers are trained in administering medications. We are also able to work alongside other health professionals to support more complex medical interventions. We maintain a strong knowledge and links with local teams to ensure appropriate adaptations and equipment are made available in the home.

At Cristal Healthcare we fully appreciate the pressures and stress that providing long-term care for a loved one can entail. Sometimes the opportunity to take a short break or even a holiday can make a huge difference, especially when helping somebody with a specialist condition such as dementia or Parkinson’s.

With respite care, one of our friendly, professional carers is able to step in to care for your loved one while you have a break. This may involve anything from companionship, cooking, cleaning through to personal care, medication management or more complex support for specialist conditions.


How long can respite care last?
A break from caring for somebody may last anything from a few days through to several weeks or more. It may simply involve an hour of respite care on a day or round-the-clock live-in care.

With Cristal Healthcare Services, you will receive GP support 24 hours a day from our Registered Manager Dr Mbah