Cresta Healthcare Ltd

My motivation stemmed from my desire to provide a solution to a pressing need I observed in the healthcare industry and to offer a compassionate alternative to institutional care. My experiences interacting with patients, understanding their needs, and witnessing the challenges they faced in traditional healthcare settings became the driving force behind my desire to start a domiciliary care business.

We tailor our care services to each client's unique needs. we take the time to understand their preferences, routines, and medical requirements, ensuring a higher level of comfort and satisfaction.

We have experienced and qualified caregivers who are very committed to providing compassionate and skilled care to our clients.

For safety and trust, we carry out background checks and thorough screening of caregivers. This includes checking their criminal so as to provide reliable and secure care within our client homes.

We prioritize continuity by assigning a consistent team of caregivers to each client. This helps build rapport and familiarity, which is especially important in domiciliary care settings.

We offer a range of services, which includes medical assistance and medication management to companionship and daily living support.

We are very flexible to accommodate various schedules and needs, whether it's round-the-clock care or occasional assistance, to ensure that clients receive the care they require when they need it.

We like to encourage family involvement and communication, so as to assure our potential clients that their loved ones can stay informed and engaged in the care process.

We are committed to clear and open communication to keep our clients and their families informed about care plans, changes, and any important updates.

Our current and past clients have provided reviews of the quality of care services and the positive impact we have had on their lives.

Our domiciliary care services typically involve providing in-home care and support to individuals who require assistance with daily activities, healthcare needs, and companionship. These services are primarily delivered in person, as they often involve direct physical assistance and interactions.

We ensure our caregivers use appropriate PPE, including masks, gloves, and gowns, when providing care to clients. Regular training on proper PPE usage and disposal is essential.

We always encourage our caregivers to practice frequent handwashing and proper hygiene. Provide hand sanitizers and handwashing stations at clients' homes and ensure that caregivers follow hygiene protocols.

We implement regular health screenings for caregivers, including temperature checks and symptom assessments, to ensure that they are not showing signs of illness before entering clients' homes.

We screen clients for symptoms of COVID-19 before visits. If clients are showing symptoms or have been exposed to the virus, consider rescheduling visits or providing remote support if possible.

We do consider reducing the number of caregivers who interact with a single client to minimize exposure, for that reason we assign consistent caregivers to the same clients to reduce the risk of introducing new sources of infection.

We ensure our caregivers are practicing thorough cleaning and disinfection of high-touch surfaces in clients' homes. We always educate our caregivers about proper cleaning techniques and use of disinfectants.

We encourage caregivers to maintain physical distance as much as possible during visits, by limiting unnecessary close contact while still providing necessary care.

We provide clients and caregivers with up-to-date information on COVID-19 prevention, symptoms, and best practices for staying safe.

We always love to maintain clear and open communication with clients and their families. Update them about any changes in protocols, policies, or potential exposures.

We have developed contingency plans for potential COVID-19 cases among caregivers or clients, so they know the steps to take if someone tests positive or shows symptoms.

We do conduct training sessions for caregivers remotely to minimize in-person gatherings while still ensuring they are well-informed about safety protocols.