At Concept Claim Solutions (Leatherhead and West Surrey) we specialise in the management of Property Insurance Claims and repair works for the domestic and commercial markets.
We take care of every aspect of your Property Insurance Claims from start to finish and you can count on us for a personalised service.
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How long have you been in business?
We have been in business for more that 22 years and we have helped thousands of policy holders get the best from their insurance by ensuring that all repairs which are needed to be carried out are done as quickly as possible using the correct materials and technics
What guarantee does your work come with?
As an Appointed Representative of an FCA authorised and regulated business we abide by regulations set by the FCA and offer the statutory building work guarantees on all of our repairs
What do you love most about your job?
Helping people during one of their worst times, as having to deal with an insurance claim can be very stressful and time consuming
What inspired you to start your own business?
Being able to help others and have the freedom of managing our customer base with empathy
Why should our clients choose you?
As an Appointed Representative of an FCA authorised and regulated business we abide by regulations set by the FCA and take our job very seriously. We enjoy helping our clients turn a difficult situation into a positive one and all of our time managing the claim cost them nothing more than their expected excess if we get to manage the claim from start to fishing
Can you provide your services online or remotely? If so, please add details.
We can initially provide our services online, through the use of pictures and/or zoom meetings, but as one would expect, the repair works have to be done on site.
What changes have you made to keep your customers safe from Covid-19?
We follow all of the guidelines on Covid and we are happy to work under our client's rules if they are vulnerable and need more protections than others
Property Claims Management
Emergency Plumbing
Building Services
Roofing repair work
Impact repair works
Flood repair services
Fire repair services
Decorating services
Plastering services
Insurance Claim Management
Help manage all types of claims and/or perils such as water leaks, burst pipes, fire, flood, storm, impact, criminal, subsidence or malicious damages
