Clovercleaningltd

They didn’t know how to deep clean and I had to tell them how to do it. They didn’t have any cleaning product and I provided with everything! They were very slow and spent a lot of time on the phone then had the audacity to call their boss to leave without completing the bedrooms as requested. Even charged more for purposely delaying the task and not knowing how to do the tasks. They both were harassing and threatening me with the police if I didn’t pay! When I did not refuse to pay and gave constructive criticism to train their stuff how to clean properly.I was more than happy to involve the police and even asked to speak to the police as the boss said the police was on the other line obviously he was lying and making false accusations. After threatening me they expect me not to express my frustration in my own home! They thought it was okay to take advantage and abuse me because I was a vulnerable person. I have a disability and illnesses. They continued to harass me after they left with messages after messages of accusations and threats when I have told them to stop- all the messages seem pre-written in other words, they have planned this whole thing and it is clear this has happened before. It was horrific how they treated me and it is clear this company is a scam. After all of this I had to pay £88 for few hours and got abused throughout! All my relatives have only arrived right after they left and were extremely appalled to see me in the poor state! I have made a report to the police incase they proceed to harass me. More...

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Reply from Clovercleaningltd

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We always strive to provide the best possible service, and your comments help us learn and improve. We’d love the opportunity to make things right and show you the level of quality we’re known for. Please feel free to reach out to us directly at 07400025266 so we can discuss this further. We appreciate your honesty and hope to have the chance to serve you better in the future.

The lady that came to clean was very kind and professional however the company was not professional at all. I did not find their pricing clear at all and I feel I was misled and overcharged. It’s a shame because after spending 60 pounds instead of the expected 42 , I still need to find a cleaner for the next time. More...

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Reply from Clovercleaningltd

We’re sorry to hear that your experience wasn’t what you hoped for, and we truly appreciate you bringing this to our attention. Feedback like yours is important—it helps us grow and improve. Please know that your concerns have been heard, and we’re taking steps to address them. We value your input and hope to have the chance to welcome you back for a better experience.

Very professional, the lady came to clean my apartment and am happy with her work.

Highly recommended

Answered my request very quickly, talked me through the services he provided found a suitable cleaner for my needs and the price was very reasonable

Be very aware when using these guys that a Deep Clean doesn’t mean anything if you don’t specify everything and anything.
Missed a door and a frame and a floor was poor but as I didn’t specify a checklist they want to charge even when so obvious it’s a general mistake of missing a section which can happen, but attitude to send someone to rectify was to recharge More...

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Reply from Clovercleaningltd

Thank you for your honest feedback. We’re genuinely sorry that your experience fell short of expectations. It’s never easy to hear, but it’s important—we’re always looking for ways to improve. We’d really appreciate the chance to make this right and show you the level of service we aim to provide. Please don’t hesitate to reach out to us directly so we can better understand what went wrong. We hope to have the opportunity to serve you better in the future.

Good communication. Good quality job

really good clean although i wish i booked for much longer! kitchen took an hour, bathroom took an hour, i would have liked a quick hoover and mop too but i guess they only do an hour per room so next time i will have to hire for longer- bathroom and kitchen are spotless though!

I called to ask for their services and instead of being asked about my flat, the first question was "what is your ethnicity? " (I have a Spanish speaker's accent). I do not know about you, but I rather stay away from people that think your ethnicity is the most relevant thing about a person. More...

The cleaner left pledge stain on my carpet

Nice and polite, cleaning was on point it could be faster

Cleaner used the wrong product (despite me telling her not to) and left streaks EVERYWHERE.

Cleaning was great, the mess was really bad but she cleaned it so well! Comparing it to other companies, the prices are very reasonable too! Definitely recommend it’s a 10/10.

Excellent communication and service. Daniel updated me with how far the cleaner was, the cleaner was great! Listened to everything I wanted done with a nice finishing touch (having guests over). Would definitely recommend and will be using again and more regularly plus the decent price. More...

Good cleaning job, would set as regularly.

Provided a really good regular cleaner that matched my requirements.

He responded quickly, job booked and delivered by a lady. She did good work, I'll work again.

Great service. Would highly recommend.

The company responded promptly to my request for a cleaner. The company kept me updated about when to expect the cleaner. After the cleaner visited the company contacted me in minutes to ask if I was satisfied and if I would use the cleaner again. Excellent service.

Clovercleaningltd were quick to respond and then organised the cleaner on the day and time required. I haven't yet tried the cleaner. It will be soon.