Climatrix LTD, was established in UK on July 2020. We provide domestic, commercial and industrial air conditioning, ventilation and refrigeration services. Our services includes installations, repairs, and maintenance. Since our opening, Climatrix has helped over 80 businesses and clients.
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9 customer reviews
KANICE Leung
Air Conditioning Service & Repair
Jailson from Climatrix is very professional and thorough. He and his colleague showed up on time and kindly explained what the problem was and next steps needed.
Service Print Ltd
We needed to have our aircon installed and i used Climatrix Ltd for this service and i was blown away by the fast install and value for money! i would recommend anyone or company needing aircon fast! More...
Mark
DO NOT USE!! A joke of a business and dangerous practices. Works carried out under warranty all breaking down and now they are saying they want more money through a debt collection agency! We shall fight and take these cowboys to court! More...
Reply from Climatrix Ltd.
Dear Mr. Mark We regret that after being a recurrent customer, you were left with this impression of Climatrix. Unfortunately, we can only take responsibility for equipment’s supplied or installed by us, which is not the case. Climatrix has never carried out dangerous practices or put its customers at risk. The reason why we recommend you a qualified and certificated company to perform the installation of an equipment we were not qualified for. We believe that there is no better attitude than recognising when a job is outside our areas of service and as a company that always tries to maintain a good relationship with the customer, try to find a solution. After being informed that the parts of the equipment were installed incorrectly, Climatrix immediately liased with the company that installed it to fix it. Upon arrival, they were informed that the pieces had already being reversed by yourself and no further action was required from their side. Climatrix have given you all the support to solve the problem. A debt collection agency was only instructed as you refused to pay the invoices you accepted you were liable for. We find ourselves in a confused position as to why such a review towards climatrix however any feedback is an opportunity to grow, and we appreciate it. We remain willing to work through any issues with you and have informed you privately of this. Kind regards, Climatrix Ltd.
Catherine Middleton
Air Conditioning Installation
Very efficient. Arrived on time. Friendly engineers. Explained everything they were doing. Would definitely recommend this company.
Dan
Air Conditioning Installation
The workers where very hardworking, got the job done efficiently and clean. Absolutely enjoyed their determination when they installed the air conditioner. Overall I given them the highest rating. More...
Reply from Climatrix Ltd.
Dear Mr. Dan, Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We look forward to working with you again! Climatrix
D Yagmur
Air Conditioning Installation
Brilliant and professional thank you
Reply from Climatrix Ltd.
Dear Ms. Yagmur, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of. We look forward to working with you again. Kind regards, Yara Costa
JOSHUA ORIMOGUNJE
Air Conditioning Installation
We engaged Climatrix to install the air-conditioning units for our church and I am very impressed with their work and professionalism. Excellent work and perfect finish. I will engage them again and will highly recommened them. More...
Ramona
Air Conditioning Installation
Fantastic job, quick quote and had the air con installed within one week! Highly recommend Jailson and his team!
Reply from Climatrix Ltd.
Dear Ms. Ramona, Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations! Looking forward to working with you again. Climatrix
peter
Responsive and efficient. Not cheap but worth it for the service provided.
Reply from Climatrix Ltd.
Dear Peter thank you so much for this words we really appreciate we happy to work wit you.
What do you love most about your job?
Customer satisfaction and being able to see what I do help others lives be easier and happier. I love that I am able to put a smile on people's face after every appointment.
What inspired you to start your own business?
Seeing the results in the first impression, and being able to make better decisions.
Why should our clients choose you?
We are a professional business that focus on clients needs at all times.
Can you provide your services online or remotely? If so, please add details.
Remotely mainly. It is a hands-on job, so the engineers must attend the site to perform the job required.
What changes have you made to keep your customers safe from Covid-19?
Appointment required · Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits.
Air Conditioning Installation
We match the system to your requirements; from split systems into offices, to VRF and VRV systems into industrial and commercial premises.
The possibilities are extensive.
Air Conditioning Repair
For all your Air-conditioning repairs, our dedicated Engineers are here for you 24/7.
Air Conditioning Maintenance
Regular services will avoid breakdowns and expensive repairs. As such your systems should be maintained at least twice a year.
