We are a private company based in Edinburgh and Fife. We are registered with the Care Inspectorate as a combined Care at Home and Housing Support service for older people.
We aim for the best quality and acceptable services that give value for money.
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2 customer reviews
Jennifer munro
Home & Domiciliary Care
I have had a very positive experience working with Chrystal Kay the personal assistants are friendly and helpful and kind. I need assistance with a wide variety of tasks and each pa has their own strengths and you are treated as an individual More...
Frances Douglas
Home & Domiciliary Care
I have been using CrystalKay for the last year and they are extremely good reliable and trustworthy and able to care at short notice.
Reply from ChrystalKay Healthcare Ltd
Thank you Frances. Much appreciated.
What do you love most about your job?
Making the people who use our service, their families and/or representatives' lives easier and manageable. Seeing our service users reach their full potential and being independent with choices and the way they want to run their lives.
It is result oriented, I get to see people achieve outcomes that improve their lives.
What inspired you to start your own business?
I have worked in social care for over 15years and I felt I had reached a point where I was able to manage my own business. My passion in caring for other people, something that is culturally induced in me, made me realise that this is what I want to do for the rest of my life. What better way than to own and run a caring business.
Why should our clients choose you?
We prioritise the people who use our service in all decisions pertaining to their care and support. We include all our stakeholders in planning, commissioning and running all service delivery though a robust co-production model.
What changes have you made to keep your customers safe from Covid-19?
Regular hand washing wherever possible, if not to always use hand sanitiser.
Always wear full Personal Protective Equipment (PPE), - apron, gloves, mask.
Encourage social distancing where possible.
Regular LFT before work
Support for stress, mental health and wellbeing.
Encouraging people who use our service to maintain good ventilation in the homes.
Cleaning and sanitising surfaces.
Reporting any symptoms and staying away from work.
We constantly follow and update our policies according to the Government and NHS regulations and updates.
Housing Support
We provide care and support to people in the comfort of their own homes. We support to maintain tenancy in a friendly, non-judgemental manner. This ranges from support with shopping, going out to access facilities in the community, maintaining diaries of appointments or special events, emotional support, cleaning and maintaining a safe environment, companionship etc. This list is not exhaustive.
Care at Home and Housing Support Service
We provide care and support to people living in their own homes or any other residential facility. Our priority is that the people who use our service are safe and maintain their independence and choice to achieve positive outcomes. We work with our clients to maintain their health and well-being. Our services include:
Personal care, Mobility support, Medication prompts and administering, Emotional support, companionship, cooking simple meals, cleaning and light house chores, Skin integrity, oral care etc.
We provide short to long visits including live in support. Our shortest visit is 15minutes and longest is 24hours. We provide the Personal Protection Equipment (PPE) required for the tasks.
Please note that this list is not exhaustive. No task is too little or big for us.
