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Caremark Northampton

Kings Heath Industrial Estate

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About

Home care services tailored to your needs
Our dedicated care staff and management team ensures we are able to offer a broad range of home care services. The support we offer is always tailored to meet individual needs. Flexibility is built into our working systems.

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23 hires on Bark
10 min response time

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Reviews (59)

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5/5

59 customer reviews

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3 May 2025

Upon joing Caremark, it became undeniably clear that it is run professionally.
It's policies are consistent and also incorporates workers' welfare.

2 May 2025

Caremark Northampton is a very flexible, adaptable and caring place of work. The level of communication by management is exceptional.

29 April 2025

My brother receives support from the carers at Caremark. He is happy with their help. They are friendly and caring. They contact me if they have concerns.

12 April 2025

I have been using Caremark since my discharge from hospital in Sept. 2024 after 5 weeks in hospital and I have not regretted it once. I have had a stoke. plus heart and other health issues but never needed care before so it was difficult to come to terms with it at 79 years of age.
I need not have worried, the level of care is outstanding they gave me the confidence to accept their help which I needed. I feel like I am being looked after by family members, not by somebody being paid to so do.
I now look forward to their visits every morning and when something cropped that required more time to resolve the support admin, side responded quickly and efficiently.
If you are looking for carers who care contact Caremark they are lovely people
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15 March 2025

Friendly , competent, professional carers. Nothing is too much trouble. Very approachable management who are willing to help in any way they can. Can highly recommend.

11 February 2025

We switched to Caremark Carers last November from another provider, and I can honestly say it was the right decision. They care for my mum, who has dementia and can be challenging at times, but they are always patient, understanding, and compassionate. They truly get the illness and offer not just support for her, but for me as well. Having a team that actually listens and helps makes such a difference.

If you're looking for dedicated, reliable carers, I’d definitely recommend them! 💙 #Caremark #DementiaCare #CarersWhoCare
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5 February 2025

Caremark Northampton has an amazing company culture. I have been with the company for a year and their expectations of me as an employee have been made very clear and on the flip side, they have made it clear how all our efforts are greatly appreciated and noticed. We are also fortunate to have the most delightful clients, which makes everything much easier. More...

4 February 2025

It's a nice and peaceful working the managing team it's really supportive .very thing about them is very incredible. Love working for Carework and l enjoy going to work

10 January 2025

Caremark Northampton provides compassionate and reliable care services. The team is professional and approachable, making a positive difference. While there’s room for minor improvements, I’d highly recommend them for quality care. More...

1 December 2024

Carers are very friendly and my mother loves their company.

24 October 2024

Caremark have been looking after my mum in conjunction with a PA for the last couple of months. We’re really happy with the service we’ve received. Managers are approachable and responsive to changing circumstances and demands. We have the same two caters who are always on time which provided consistency for mum and reassurance for us.i would definitely recommend Caremark for anyone looking for at homecare for an elderly relative. More...

22 October 2024

Great care company, management have gone above and beyond to ensure my dads needs are met. Friendly professional and reliable carers. Would 100% recommend caremark to others More...

22 October 2024

Caremark have provided me the peace of mind I have always wanted, knowing that my mother is being looked after and cared for with sensitive and considerate carers. Caremark are always on hand with any questions or requests and nothing is ever too much. I feel they understand my mother’s needs. I am very grateful for the service provided. Thank you. More...

4 September 2024

It's good working with Caremark Northampton. I like the way how all the staff members treat each other. They treat everyone with respect. The managers are good and treat everyone fairly. More...

29 August 2024

Caremark Northampton have mad a huge impact on my dad’s health and wellbeing. Within a short space of time I seen an improvement in my dad with his hygiene, medication control, and cleanliness. My dad always speaks highly of the carers from Caremark, and was so happy when they bought him a card and chocolates for his birthday! My dad was a bit sceptical to admit he needed the help to start with but Caremark knew how to approach this and get a more positive day-to-day life for him. I would highly recommend Caremark to anyone who needs a carer, their communication and care goes above and beyond. More...

29 August 2024

We have been very happy wuth the service Caremark has provided for my mother over the past few months. The carer has been extremely compassionate and attended to her every need with great warmth and kindness. Always very punctual too! Would thoroughly recommend. More...

25 August 2024

Caremark Northampton have been helping my partner and I to care for a very dear friend , for some considerable time . Always ready to go that extra mile when needed. They showed kindness and took great care of her especially when she returned from short stays in hospital. We appreciated the way in which they kept us informed as well. More...

24 August 2024

My Grandmother receives care three times a day and she has been very happy with the service she receives. Carers are friendly and compassionate and assist with a wide range of tasks. Would recommend.

23 August 2024

Caremark have been brilliant caring for my dad. I noticed a difference within a short space of time with them spending the time with him. He always talks about the carers in a positive matter and he enjoys having a chat with them, which he looks forward to their visits. I highly recommend Care Mark for supporting your loved ones so thank you so much! Your help is very much appreciated. More...

15 August 2024

The office administrators are very supportive to their employees in the sense that they make sure employees are ok and happy about work is going. They are also very responsive, properly training given. I'm.happy being a part of this team I recommend caremark More...

15 August 2024

Caremark have been fantastic. From the first meeting with staff to discuss our friend’s care needs and through a very difficult time of frequent hospital admissions the Caremark carers were kind and supportive. They really do put care at the heart of everything they do. Nothing was too much effort. And this was maintained even whilst our friend was in hospital and unable to receive her regular care visits, by the backup team in the office who kept in touch by phone and text.
A big thanks to all at Caremark Northampton.
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14 August 2024

Highly recommend Caremark Northampton. The teamwork is above and beyond. From the Director, Manager, Supervisor and especially to the staff. They all are kind and caring- always willing to help and share their knowledge. Great teamwork and a friendly environment.

Caremark, the top care with an excellent mark.
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14 August 2024

Caremark at Northampton, Highly recommend to work with. The teamwork is above and beyond. Especially when I don’t have any experience in this field, they all are supportive and help me to go on board. I’ve learned loads of things and met lovely customers. I’m so grateful to be a part of their team. More...

9 August 2024

Caremark is the best, always consider its staff’s safety first and flexible working conditions.

9 July 2024

I have given a 5 star rating as this company/staff are always going above and beyond. My dad has been with the company since the beginning of the year. My dad is very very specific how things are done and can be quite demanding. They have catered and adapted with my dad really well. Every time I have needed to call/email. They have been very responsive and so helpful. The management is absolutely amazing. P.s my dad has had 5+ care company’s, this is by far the best company. Thanks again Caremark for the services. More...

19 June 2024

My mum has recently been diagnosed with Alzheimer's and although I have been her carer over the past couple of years I also work full time in a local care home. I've been getting exhausted and wanted to take a break away. Emma Jayne came to do the assessment at home and I was impressed from the get go. I was then contacted by the managing director Prab who was extremely supportive and helpful in setting up a care package within days and more importantly in time for me to fly on my holidays, I naturally felt guilty about leaving mum but I needn’t have as I could see each day via our home camera system that her team of carers were giving mum excellent care with a personal touch. It was quite emotional when I saw mum greet her carers with a hug as she was so pleased so see them. I can highly recommend Caremark if you are looking for home care. You can trust them with your loved ones 100% and feel reassured that any questions are handled quickly and professionally. More...

verified
13 June 2024

Home & Domiciliary Care

Caremark have been exceptional with helping my dad this year. He has been very hesitant to accept help and the team here have been brilliant.

17 May 2024

To be honest Caremark Northampton is best to work with ,good achievement company great success, flexible working hours and I am becoming more confident and updated.

26 April 2024

Caremark deliver a thoroughly professional service, ongoing from the very first visit to our home by Sarah. They are always on time, which is greatly appreciated.

21 April 2024

Wonderful management and team mates👍

18 April 2024

Working with Caremark has improved my skills as they continue to provide updated trainings.The management is fantastic and amazing. They are always there to give support whenever needed. Thumbs up to management team. More...

17 April 2024

Working with Caremark Northampton has been a dream come through. One of things I love about Caremark Northampton is management Team they got the best team so far ,the give u listen ears ,and the want u to grow in your career,they best company to work with

28 March 2024

A very professional organisation

23 March 2024

Caremark began providing for my relative at the end of January 2024. I felt that my relative would be more comfortable with a male gentleman providing his care, and Ahmed became his named carer. Ahmed is professional, very kind, patient and caring. It’s always been easy to contact Sarah and Prab in the Office, and they are very supportive too. I would have no hesitation in recommending Caremark to any one else looking for care to a family member. More...

verified
23 March 2024

Home & Domiciliary Care

The care and attention when we needed it most has been excellent.

verified
21 March 2024

Home & Domiciliary Care

Caremark have been very understanding in a situation I had with my aunt who is 95 years of age. She was in and out of hospital etc and Caremark arranged care for her and were very understanding when she was returned to hospital. They sorted out the type of care that was needed, the amount of carers and when I wanted them to attend to my aunt. They were always there at the end of the telephone to give advice. I would recommend them that is why I have 5 star rating. More...

11 March 2024

Excellent company to work with. Prab is really an understanding person. One can work with them without any pressure and fear.

11 March 2024

Carers are very good with mum helping her start the day and throughout taking time to talk to her .

29 December 2023

I'm really grateful for the team taking care of my Dad. They're not only professional but also genuinely friendly, making a tough situation much easier for him. Their understanding and engagement with Dad is truly appreciated. Thanks for your excellent work! More...

verified
22 December 2023

Home & Domiciliary Care

I can’t thank Caremark enough for their professionalism; warm, caring, compassionate attitude during my mother’s last few months of her life. You provided my mum with the space to fulfil her wishes, to accomplish the things she wanted to do. In the process putting a HUGE smile on her face and mine. In my grief I am able to hold onto those memories of my mother’s happy moments with her carers. Thank you Emma, Elaine, Sarah and Prab! More...

16 December 2023

We are very happy with the service that we are receiving from Caremark Northampton. The support and service is good and the staff are friendly, polite, prompt. It is easy to communicate with the office staff and carers themselves. More...

13 December 2023

Caremark had been recommended to me as a very professional and flexible caring company. We were really impressed by how quickly they came out to assess our needs & how quickly the care package was set up. Caremark make a point of allocating you a carer who is a really good fit for your needs & personality.
My husband recently had a very serious MS flare up & as I am still recovering from surgery and radiotherapy, I was really struggling to care for him, as well as myself and our home.
Ahmed came to help for one hour in the late evening for a week to help my husband to bed and to do any household chores which needed doing. We found him to be a lovely, gentle man who was always friendly and courteous. He was a great help to us.
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9 November 2023

As a family, we have found the service very efficient and reliable. Whenever i have contacted Caremark, they have got straight back to me. My mother was very reluctant to receive care but the carers have won her round. We thank you for the care you provide and I would recommend your service. More...

29 August 2023

cannot recommend this company enough they provide excellent quality of care and go above and beyond for everyone off there clients , I've been with them since jan and cannot fault the care I've received they also encourage me to craft which helps with the aniexty . .. ... like the fact they do a dress down Friday:) More...

Reviewed on Facebook

verified
14 August 2023

Home & Domiciliary Care

Met with Prab and Sarah who quickly put me at me ease. They were very professional and friendly, and I’m very happy for them to take care of me

3 August 2023

My sister-in-law is a residential care nurse with many years of experience in the needs of the elderly and less mobile people. Therefore we had "inside knowledge" of what we were looking for regarding Domiciliary Care for our mother who has Parkinson's Disease and very limited mobility. Caremark Northampton ticked all of our boxes and we are very satisfied with the level of care and compassion displayed by all of their staff and management team. I highly recommend that you contact Caremark if you need any assistance or professional advice regarding home and domiciliary care for yourself or a loved one. More...

verified
26 July 2023

Home & Domiciliary Care

Caremark have been fantastic every step of the way. I first contacted them in February and they were so professional and friendly compared to other companies. They really took the time to understand my grandad’s needs and how he could best be supported. The care plan encourages and empowers him to be as independent as possible in a safe environment at home. His carers are incredible - so friendly, supportive, respectful - and he describes them as friends now rather than carers! Sarah, Ellie and Prab have been so responsive and efficient. I would highly recommend Caremark Northampton. More...

25 July 2023

Caremark are an amazing company. They have supported not just my dad but the whole family through the process of returning my dad back to his home and his independence. They continue to provide care in a supervision role and encourage dads independence while making sure he is safe. He regards them as friends and really enjoys their company. More...

8 June 2023

Caremark have been brilliant in supporting my mum and dad. The attention paid at the beginning of the process to get to know them as people was wonderful and the Carers who have supported them have been very professional, genuine and caring. Thank You.

1 June 2023

These guys are absolutely amazing, so caring and go way beyond what is expected. Thank you so much. I highly recommend them to anyone looking for a company with a heart.

Reviewed on Facebook

Q&As

“Seeing people at their most vulnerable and providing hope, reassurance, a simple shoulder to cry on, is an amazing feeling.” It's a challenging role helping people who would otherwise struggle, but that's something our carers actively enjoy.

After spending almost two decades in an operations-centric role where I led and managed teams in different areas of the business, I felt it was time to make a change and pursue what I really believed in.

The continued desire from within to do something meaningful for people most in need led me toward the care industry. I’m a passionate believer that it’s our duty to deliver care that makes a real difference in the lives of those who have turned to us when they need help and support.

I firmly believe that people should be able to continue to live at home independently throughout their lives, with person-centred care and support in place.
Here at Caremark Northampton, we know that high-quality home care makes an immeasurable difference in the lives of our customers and their loved ones.

Caring for our elders can be extremely rewarding and fulfilling too.
We all hope to retire and live out our golden years in comfort, surrounded by friends and entertained by our favourite activities. After years of working, raising families and contributing to society, many of us look forward to settling back and watching the world go by. Caring for the elderly enables them to not worry about the things they cannot do anymore and celebrate the things that they can, not only supporting them in their care needs, but also providing them with a valued friend and confidant.

Here are our top 5 reasons why we love to work with the elderly:

You really make a difference to their lives
They appreciate your time and what you do for them
It gives you some perspective
You can learn from their experiences
It’s fun!

You’ll always be in safe hands with Caremark Northampton. There are 6 main reasons why the clients should choose us.

Client Led Service
We offer a 'meet and greet' service and a full assessment before a care package begins. We make sure we completely understand your care needs.


Highest Standards
Our Care Staff are checked and trained to the highest standards using industry approved training. We continue monitoring staff throughout their work.


Quality Assurance
Caremark have dedicated internal systems in place monitoring the full care service. This ensures the highest quality care and that your needs are met at all times.


Client Confidentiality
Customer information is only shared once your written agreement is in place and always on a 'need to know' basis.


Transparent Culture
We have an open door policy so that clients have regular contact with a member of the management team.


Allocation of Carer
We allocate a permanent carer during the care and support period so that clients know who is visiting them on a regular basis.

Here’s how we are protecting our clients and staff during coronavirus

We take the health and safety of our clients and care staff very seriously and our priority is to ensure we can safely continue to deliver vital care to our clients during the coronavirus outbreak.

We are following the latest guidance from the National Institute for Health Protection and the NHS, including provision of personal protective equipment (PPE) such as masks, eyewear, aprons and gloves. We are also in communication with the Care Quality Commission, the United Kingdom Home Care Association and local authorities to ensure we continue to receive adequate guidance.

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