We aim to emulate the success of our National business partners by ensuring OUR ethos and their ethos align. At Bridgewater Home Care Sandwell, we do things differently to our competitors.
Examples of how we are different are as follows:
- We send the same care specialist to each visit with their client
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What inspired you to start your own business?
In October of 2024, my grandad and Chris' dad passed away at hospital, sadly against his wishes. Our search for care for our loved one highlighted the lack of quality and trustable home care options there were in the area. This lit a spark in our hearts and we want to make a positive change, to improve and lead the way in home care, in the community of Sandwell. We don't want anyone else to experience what we did, we want support people with accessing the right Care at the right time for their loved one and themselves. We want to be considered extended family, there to make life better for everyone involved.
Why should our clients choose you?
We do want to become industry leaders within this sector, however we are in this industry and have chosen this path because we want to have a positive impact on people's lives and be able to state that we are the reason why a family is put at ease about whether their loved one is receiving the quality of life and support they deserve. We will always aim to exceed expectations and go above and beyond for our clients, their families and the community. Becoming an extended family for Sandwell
What changes have you made to keep your customers safe from Covid-19?
N/A at this time, however we have contingency plans in place should a pandemic occur in the future