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Boilers 24-7

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‘20 Certificate of Excellence, 2020

About

24 HOUR BOILER REPAIR & PROPERTY MAINTENANCE

We have years of experience of responding to every imaginable heating system emergency you could imagine. Whatever the problem with your boiler, we will be able to diagnose it quickly and repair it without hesitation any time of the day.

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9 hires on Bark
32 min response time

Reviews (62)

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5/5

62 customer reviews

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28 September 2024

Amazing ! Everything fixed and kind, friendly service. Thank you so much!

Reviewed on Google Maps

28 September 2024

The worst experience. Cowboy, botched job replacing my boiler, who had no idea what he was doing and fitted in the cheapest, worst Vaillant boiler on the market. Many, many mistakes throughout the job, even broke my wall at one point, and left a lot of mess and dust after each day. He wouldn't arrive to start the works until 3pm and would continue until midnight (his excuse was he'd be sleeping in the morning/afternoon after a night of emergency call-out jobs) and was completely ignorant and careless of the neighbourhood noise restrictions despite informing him several times. As soon as the job was "done" there was a leak in the system which he came out 2x to diagnose but failed to do so and kept saying it was due to it being a new system and would eventually settle. Had to call out another plumber to fix the issue who couldn't believe the state of the entire job despite it being completely newly done. Would avoid this plumber at all costs, unprofessional and incompetent in every way. REPLY to Owner review: I have all the WhatsApp messages which show that I informed you of all my concerns as soon as the job was done and also informed you I would be escalating the matter to the relevant Ombudsman/regulatory body and it was I who decided to cut ties with your services given all the problems. I also have all receipts showing that all payments were made in full, so I have no idea where these "freebies" have suddenly hailed from. I also have WhatsApp messages highlighting your recommendation of the model of boiler. I agree, we said we wanted a Vaillant boiler, but that was as far as our input extended. The leak was NOT fixed and again, i have WhatsApp messages explicitly relaying this to you and that I would be getting another plumber to fix the issue as you had failed to do so on two occasions, and you agreed that would be a good idea. I understand your need to defend your reputation, but this was my genuine, horrible experience with your service, so I will not accept your blatant lies. Seeing your 5* Google reviews is what initially attracted me to your company, however I soon realised your expertise lay within emergency call-outs and not more complex heating engineering jobs hence the vast multitude of errors I was left with. This is why I decided to leave a review for any prospective customers who are thinking of changing their boiler or wanting more complex works carried out. There was no need to involve you any further with videos as by then the professional relationship between us had broke down and I wanted nothing more to do with your services. Complete trust had been breached, and once the fault was diagnosed by an expert plumber (failed to be done by yourself twice) I had no reason to contact you as what would you have done if you couldn't diagnose a fault you yourself caused? On one hand you say we took advantage of your generosity, we demanded "freebies" and you distanced yourself and didn't want to work with us any further and had no idea of these issues until my Google review and the leak was fixed, and now you say you did know of the faults and offered to pay for a plumber to diagnose the leak and asked for videos? Which one is it? Honestly, your petty lies are pathetic, and just as poor as your workmanship. I am happy to post all the WhatsApp messages between you and I, with dates and times, on this review platform for everyone to see and also to re-jog your memory if you wish to continue to lie. I have NO reason to deceive, and believe customers have a right to honest reviews and am happy to provide all the evidence as I have nothing to hide. More...

Reviewed on Google Maps

18 September 2024

Highly recommend - Professional and prompt service. No more issues,thank you.

Reviewed on Google Maps

18 September 2024

Reviewed on Google Maps

2 August 2024

Really fast response reliable helpful team of professional plumbers. Would definitely recommend for anyone in need of a plumber.

Reviewed on Google Maps

2 August 2024

We called Jay late today evening to ask if he could repair our vaillant boiler. He immediately FaceTimed us and walked us through a quick fix and we had our boiler up and running in no time. Unbelievable service and would definitely be using their services again for all our future plumbing and electrical needs! More...

Reviewed on Google Maps

2 August 2024

Absolute Top G, talked my wife step by step on how to get the water pressure back up and didn’t charge a penny. Will definitely use him for future work.

Reviewed on Google Maps

verified
21 February 2024

General Plumbing

Nice friendly trust worthy guy , very helpful , knows what hes doing , very clean and tidy and will definately be using him again , would highly recommend to anyone looking for a very good decent plumber. Sharon & paul.

17 February 2024

Reviewed on Google Maps

1 December 2023

Found him on YouTube and he simply knows what he's doing, sorted the boiler out in 20 minutes while nobody else could sort it out for years. Strongly recommend!

Reviewed on Google Maps

11 November 2023

Amazing guy came in 1 am in the morning sorted out my boiler and did an amazing quick job would highly recommend

Reviewed on Google Maps

11 October 2023

Appreciated the service and effort

Reviewed on Google Maps

11 October 2023

Great service!

Reviewed on Google Maps

11 October 2023

Amazing job! And great pipework skills

Reviewed on Google Maps

4 October 2023

My carbon monoxide detector went off and Jay determined that my builders (who had done some work around the boiler) had messed with the housing, causing the leak. All sorted within half an hour and Jay clearly knew his trade and explained everything. Would thoroughly recommend :-) More...

Reviewed on Google Maps

1 October 2023

A very reliable and done excellent job fixing our boiler.

Reviewed on Google Maps

1 August 2023

Reviewed on Google Maps

1 April 2023

Very professional and polite Jay said he would be 1/2hour which he was explained and showed me the problem and what he had done will definitely be using again

Reviewed on Google Maps

1 April 2023

Reviewed on Google Maps

1 April 2023

Will recommend their service to anyone. We called late one evening as we'd been having problems with our boiler for a few days, they came earlier than expected, took a look and walked us through everything we needed to do to maintain our boiler and also fixed everything for us. Really friendly and incredibly helpful, thank you so much for everything. More...

Reviewed on Google Maps

1 January 2023

We use a pre pay meter and our gas shut off this afternoon when we unexpectedly ran out. After topping up and attending the meter box outside and following the instructions everything seemed fine- we had hot water running until we checked the central heating. Our boiler is located in the loft and had a 227 error code. My elderly grandma lives with us and it has been freezing all day and you could imagine how vulnerable she is, so it was an emergency. I called a couple of numbers to no success but found a video from Juned on YouTube. I gave him a call as his number was at the end of the video but didn’t realise he’s located in Essex! We live in Birmingham! He was kind enough to help us out via FaceTime and instructed me every step of the way and helped us save some gas in the process too! Overall a brilliant service which I didn’t expect given the distance. What a gentleman! He was extremely helpful in our situation. We would highly recommend. Thank you Juned! :D More...

Reviewed on Google Maps

1 January 2023

Absolutely amazing customer service. I had an emergency with my boiler late at night and as I’m based about 25 miles from the location of the business, the owner took it upon himself to FaceTime me and guide me through the process to resolve the problem. I will definitely recommend Boilers 24/7 Brentwood to all my friends and family, thanks again! More...

Reviewed on Google Maps

1 January 2023

Jay came within 10 minutes and fixed everything within 15 minutes. He even helped me with some advice and showed my how to adjust everything and fix stuff myself so I could look after my boiler and I wouldn’t have to call an emergency plumber again. Top man.

Reviewed on Google Maps

1 January 2023

Great - patient, knew everything and really went above and beyond. Highly, highly recommend

Reviewed on Google Maps

1 January 2023

Home is finally warm thanks to 24/7 Boilers, thank you!

Reviewed on Google Maps

1 January 2023

Reviewed on Google Maps

1 January 2023

Quick and efficient service, despite not calling him until 8pm. Fixed our boiler quickly. Thank you!

Reviewed on Google Maps

1 January 2023

Very good professional engineer who attended late night and repaired my boiler heating. Definitely highly recommend ! Thanks Jay. Gentleman.

Reviewed on Google Maps

1 January 2023

Very helpful highly recommended!

Reviewed on Google Maps

1 January 2023

Lovely

Reviewed on Google Maps

1 January 2023

Very happy with the service from Jay and the team. Clean, tidy and did a very good job!

Reviewed on Google Maps

1 December 2022

Excellent service

Reviewed on Google Maps

1 December 2022

Excellent work

Reviewed on Google Maps

1 November 2022

Excellent, professional service

Reviewed on Google Maps

1 November 2022

Super efficient and friendly - went above and beyond to sort our problem out. Would highly recommend! Thanks!!

Reviewed on Google Maps

1 November 2022

Jay helped us out in the middle of the night. Really friendly service. i have used Jay for several jobs now and i would recommend him to anyone.

Reviewed on Google Maps

1 November 2022

Jay came round on a Sunday, yes a Sunday and fitted a new flue, good work good price and a nice guy, even tidied up the kitchen, recommended

Reviewed on Google Maps

1 November 2022

Saved the day ! I was in in a dire state and they came like a knight in shinning amour in a boiler suit ! Couldn’t be happier or recommend any higher! This was at 11pm literally 24/7 was very impressed ! More...

Reviewed on Google Maps

1 November 2022

We called Jay quite late on a Thursday evening and he was round quickly and fixed our leak. Not only that but helped us out with a radiator issue that wasn't an emergency. Will be using again!

Reviewed on Google Maps

1 November 2022

he solved the issue quickly. I am happy with his work.

Reviewed on Google Maps

1 November 2022

J is brilliant he helped in ten minutes. Thank you so much. He came on Christmas eve,lovely gentleman,

Reviewed on Google Maps

1 November 2022

Excellent service, arrived at my home quickly and resolved my gas leak problem, very professional team and explained everything clearly to what was causing the leak highly recommend these guys.. thanks for all your help

Reviewed on Google Maps

1 November 2022

Use this company for the first time and they were so fast and efficient price was very good as well and I cannot fault them at all I would use them again and recommend them to anyone thank you very much for your service.

Reviewed on Google Maps

1 November 2022

Excellent service and nice chap. Thanks J for helping us out today.

Reviewed on Google Maps

1 November 2022

Was tryingbto fix the boiler all morning and jay came along and fixed it in 2 second. The best at what he does. Thank you

Reviewed on Google Maps

1 November 2022

On the money!!!! I can’t say I have ever managed to get an engineer when I need one especially if as things do something needs fixing now. Lad’s are quick, polite, knowledgeable and I can happily say hiring them was a jackpot!!!!!!!! Highly recommend Juned and boilers 24-7 ⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Google Maps

1 November 2022

New gas hob fitted, polite, friendly and straight on the job. Tested thoroughly and made sure we were happy. Definitely will contact again! Thanks!

Reviewed on Google Maps

1 November 2022

Jay is an absolute gas engineer and a cheerful lad as well. Just had him route a gas line and connect to the cooker, the job was very well and neatly done. Holes were drilled spot on and no mess was made to the property. He is also willing to help and offer advise when asked. I will definitely recommend him based on the work he's s done and his actions. More...

Reviewed on Google Maps

1 November 2022

Jay was quick to respond and sent someone round quickly to sort out an issue that I have been having with a kitchen tap. Very professional and a reasonable price. I would not hesitate in recommending. I will definitely be using again. More...

Reviewed on Google Maps

1 November 2022

Fantastic experience with these guys, really fast and helpful in terms of fixing the boiler and heating, they even fixed our bathroom sink. Excellent job

Reviewed on Google Maps

Q&As

Being available at the time of need for customers anytime of the day or night.

Available 24 Hours a day, 7 days a week

Your local Gas Safe engineers with years of experience

Can attend to most property maintenance issues

No sales people upselling you things you do not need

No hidden cost

Services

Boiler repair/ installation/ plumbing and lots more property maintenance