Bluebird Care is your perfect care at home companion, providing care and support for your family.
With kindness and compassion, our highly-trained and trusted team deliver tailored programmes for ALL needs from companionship through to complex health requirements.
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537 customer reviews
Amanda Jerred
Morning call, carer tells my dad to leave the urine soaked bedsheets to dry out? After the evening carer has been and gone, I visit my dad to find wet bedding still on his bed. Is this what this Care company Call Care? Treat your clients with the kindness and dignity that they deserve. New care provider starting , not a moment too soon. More...
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customer
Amazing company to work for. Supportive office staff and management. Nothing is too much trouble. I have worked here for nearly a year and have already been given educational opportunities within the areas of care I am most interested in. I could not see myself working anywhere else now. Cannot recommend enough. More...
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Mrs S. B.
We are grateful to Bluebird staff who cared for our elderly relative, allowing her to remain in her own home and caring for her with kindness. Thank you all.
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Steph Bryan
I have worked at Bluebird Care Rushcliffe & Melton for over 10 years. I have grown and flourished within this family-run company, who have always been supportive, flexible, and most importantly, appreciative of the work I do. It is a lovely place to work even if the demands of the job can be stressful and times. We all have each other’s backs. Our customers are fantastic and are very grateful for what we do. I enjoy the value our service provides to the local community. More...
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Consumer
Very good company and supporting company. The team were very welcoming and helpful. A work life balance was very important to me and Bluebird aware delivered on that promise. Having a career and being a parent is possible! More...
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DuncanY
Bluebird have provided visiting and live-in carers for my father, and more recently my mother. They employ experienced and well trained carers who go the extra mile to help their clients. The company is very good at communicating with us and there are never any gaps in care provision. They have on-line, up to date care records accessible to clients. I believe they look after their employees very well. Higjly recommended! More...
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Tara Harling
Excellent care/support service, kind, patient and well experienced staff who always go the extra mile with service users. The management team are above brilliant, a great team who are professional but also caring and compassionate . Blue bird always use a personalised approach with customers and service users, providing a high duty of care. Highly recommended. More...
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Molly Brown
Excellent staff n carers. So professional n caring, thoughtful n understanding, trustworthy n kind. Thankyou Bluebird.
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Andy Willey
My mother was diagnosed with Alzheimer's ,was looking for a good home support,after contacting some other companies who did not respond back I then came across 'Bluebird care. 'what can I say but a big thank you for all those years of support and kindness for my dear mum. They were there right from the start until she passed away over Christmas,the nice thing was they had been able to give her one last tidy up when she had passed. I cannot recommened this company enough,they had all become caring friends to myself and mum,and this I'd very important through this dark sad time, I have been in the care profession most of my life,both here and abroad so know good quality care and support when I see it,Blu bird has given that care and high standards as well as giving that vital support through what was for me a dark,time. A.D.Willey,Health and Social welfare, (B.sc,Hon,s) More...
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Tracy Parry
I worked for this company for 1 month they are a shocking employer, yes very polite and will support you for the first couple of weeks then boom they treat you like something you’ve trod in and work you to the bone. If you say you can’t do that shift they strip you of your work for that week. They are very unprofessional, I had a week off sick due to collapsing and now I’ve received my p45 without any discussion. Within the month of working here I have put over £200 in my tank and put 1300 mile on the clock as the mileage between the calls are horrendous. They make sure you have at least an hour between your calls so they don’t have to pay you the mileage. The mileage you do actually get is nowhere near the amount you put in your tank. I would not recommend this company to work for as it has made 5 carers quite poorly with stress, mental health and physical. Wolverhampton branch is a no no from me More...
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Tara Wilson
Amazing carers, patient, caring, excellent attention to detail. Communications were 10/10. Always helpful & contactable. Highly recommend- big shout out to Tracy and Taz! Great rapport with my Uncle as did all the carers coming in. Thank you! More...
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JANE
When contacting the company they are very helpful and understanding. The visiting carers are always reliable, polite and caring.
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Beata Kozlowska
The training was informative I learnt a lot. I really liked the people
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jean quigley parsons
All the Bluebird carers are a pleasure to have in my home, but I have to single out Liz McKenzie she is exceptional, caring over and above the call of duty.
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Karen Thompson
It is nice to have one person to visit instead of multiples, apart from when they have a holiday.
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Christine
Delightful carers, clearly competent at their job. Telephone staff very good too. Efficient. Inflexibility on time of arrival of carers is a problem when I have my own medical appointments to go to.
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Beverley Parris
Lovely carers
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Jessica Atherton
Brilliant company to work for. Feel highly supported and great team to work alongside. All staff deliver a high standard of care and maintain a dignified and person centred approach :-)
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Stephen Rathbone
Bluebird was incredibly helpful in rapidly providing care in situ at home, and then in assisted living, following a parental stroke. We found the management to be extremely responsive and flexible-to a degree not always found in similar organisations. Amendments and concerns are dealt with immediately. Care staff are very high-quality, often mature people with a natural feel for this kind of work, demonstrating all the essential qualities of personability, competence and attention to detail, flexibility and, most crucially, empathy and kindness. Medical and related notes are logged scrupulously during each visit. I would recommend the organisation very highly indeed. Stephen Rathbone More...
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Nat C
Great Experience with Bluebird, all the carers we have had in are compassionate and go above and beyond to help. Recommend to anyone looking for help to stay at home
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Tracey Blenkinsop
Love working for this company . So supportive and helpful. Like a little family. Look forward to going to work every day
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Mal Macdougall
Many thanks for helping me with my mother sunday night at Lymington, Hampshire...........Elizabeth M, but i'm not happy that the ambulance was so slow to arrive. ........ over 4 hours and last time they took 6 hours.................mom's not looking good i'm afraid More...
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Abby Tucker
Best company I have ever worked for. They truly care about the staff and the customers. Always so helpful and understanding. Bluebird doesn’t feel like a job. It’s a pleasure to work for them. More...
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Amy
Highly recommend Bluebird Care . Supportive and Person Centred.
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Rachel
Very professional and always providing an outstanding service. Everyone goes above and beyond.
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Shamaine Natasha Mutsau
As a Care Assistant at Bluebird Care Mansfield and Ashfield, I can confidently say that my experience has been nothing short of rewarding. From day one, the team has been incredibly supportive, fostering an environment that emphasizes both professional development and personal well-being. The management at Bluebird Care truly values their employees. They consistently provide ongoing training and resources to ensure we have the knowledge and skills needed to offer the best care possible. This investment in our development not only boosts our confidence but also translates into better service for our clients. Moreover, the culture within the team is positive and collaborative. Everyone is genuinely dedicated to providing compassionate care, which creates a sense of camaraderie among staff. We share the same goals and support each other, making difficult days much easier to navigate. What I appreciate most is the emphasis on individualized care plans for each client. Being part of a company that prioritizes the unique needs of individuals makes the work deeply fulfilling. It’s rewarding to build relationships with clients and see the impact we can have on their lives. Overall, I would highly recommend Bluebird Care Mansfield and Ashfield to anyone looking to pursue a career in care. It’s a place where you can grow, make meaningful connections, and truly make a difference in the lives of others. I feel proud to be part of such a dedicated and compassionate team! More...
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Christopher Westcott
My parents finally recognised that they needed some care support in April 2024. Over the next 7 months (until they both moved into care in early December 2024) the care and assistance provided was very good. Only one member of staff upset my parents, who was removed from their rota immediately upon request. All other staff members provided a high level of service, with two in particular providing outstanding service, going well above and beyond what they might otherwise be expected to do. Yes, Bluebird might be more costly than others, but you get what you pay for... More...
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Cherrelle
Worked for bluebird care croydon since May 2024 and has been amazing. To the whole team to our service users. One big happy family full of love. Would recommend any one who needs care for a loved one to consider bluebird care croydon ❤️❤️❤️ More...
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Catherine Rose
Care is great- Bluebird value continuity of care. My mum has found Sharnjit to be both reliable, kind, helpful, considerate and reassuring. The office help whenever they can, going beyond what is expected. Thank you! More...
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Paula Wright
Lovely company to work for. Very friendly and approachable. Flexibility given throughout.
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Amanda
Great company to work for, a fantastic team, given opportunity to do courses to better myself and good management, wish id joined the team years ago
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Jade Clark
Bluebird is a lovely company to work for, always putting its customers first, the training we get is extremely valuable to carry out our day to day care. I am a mum of two, Bluebird allows me to have a great work/life balance. We have a great team, who support each other. I would recommend Bluebird care highly. More...
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Ben Davies
The great thing about Bluebird Care is that they met with my father and worked out a care plan that really suiited him. Like almost everyone with a parent who has dimentia and needs care, I really needed support from a company with real experience in that area. Bluebird now manages all of my fathers care & medication and I have absolutely no doubt that he is well looked after and safe. More...
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Mr chessum
My Bluebird Carer Attended on Schedule as Per My Plan, Sunday December 1st 2024, On that day i was feeling down Emotional The Care (Emma) Suggested that We go out to The Local Costa Coffee Shop, This we did and I Had a very lovely time and lots of Chat, This made my Sunday a whole lot brighter and Cheerful, Emma was a wonderful Carer and made sure i was Safe and Happy, First Class Service Thank You Blue Bird Care !!
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Ls
Bluebird care look after a few friends of mine that live locally and they have mentioned how grateful they are for having such a nice team of carers. I see the carers most days visiting customers around where I live and they seem pleasant and well presented. More...
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Sharon Ashley
Bluebird are outstanding! We have been having them for my Mum for about 3 months. She says that they have enhanced her life, especially Jill! We are always treated with respect and a bit of a giggle. The whole staff are fantastic in every way, we can approach them about anything they ate also very skillful in the jobs they all do. They give the whole family peace of mind! Shany Ashley More...
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MHall
All staff from Directors, Managers, Trainer, Supervision Staff and Care Professionals I met are friendly and helpful. Managers have an open door policy which actually works! ! Standards of Care for Customers and Support for staff is high. Induction training is detailed and lots of tips and supporting documentation given. Training was made fun and hands on. Would highly recommend joining the Company and so glad I am part of the team now!! More...
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Jane Ritchie
Our mother has received 5 star care from Bluebird for the past few years. At first their calls were mainly social or for small jobs, but recently she has come to rely on them much more physically and emotionally. She looks forward to their visits and everyone who works there makes her feel special, which she is. More...
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Kelly Murdoch-Haire
As a carer I have worked with various care companies and I can honestly hand on heart say Bluebird is the best there is. I have never enjoyed a job so much in my life. Our bosses make sure the staff are looked after just as much as our customers. The office staff are amazing and nothing is too much hassle, they listen to us and take on board our suggestions. We have regular training which is always fun and engaging. More...
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Lcxx
Being a care assistant here is great! It's not like your typical care job, I feel like we are there to help and we have time to get to know each person as a person which I love! It works around my child also which is always a plus. More...
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Sarah Jackson
The staff are really welcoming and are always there for you whenever you need them. A great team to work alongside!
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Adriana Dumea
Working for Bluebird Care Ayrshire has been an incredibly rewarding experience. As a care assistant, I have felt fully supported by the management and team, who are always approachable and willing to help. The training provided is thorough and ensures that I can deliver the highest quality of care to clients, which is something I take great pride in. What I love most about my job is the opportunity to make a real difference in people’s lives. The company values person-centered care, and I feel empowered to treat each client as an individual, tailoring my support to their specific needs. Knowing that my work positively impacts someone’s day is deeply fulfilling. Bluebird Care has created an environment where both clients and staff are valued and respected. The sense of teamwork and camaraderie among colleagues makes even the busiest days more manageable. I’m grateful to be part of an organisation that genuinely cares about the wellbeing of everyone involved. More...
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Margaret
I have worked with this company for over 4 years. The training is excellent. The office staff couldn’t be more helpful and try their best to accommodate staff and customers. We have a great team of carers who work well together. Last but not least we have such lovely customers which makes this job so good and rewarding. I would definitely recommend Bluebird to work for. More...
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R Cross
Smart uniform, a very polite manner, will listen to what you want, not impose their will . Good timekeepers. If you have a problem of any sort, just phone the office they also listen and do their very best for you
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Jade Capper
Working for bluebird is probably one of the best moves I ever made. The staff in the office, other carers and not forgetting the customers are second to none. The office staff are always there to help you no matter how big or small the problem may be. More...
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Keeley Bayley
I recently moved to Bluebird from another care agency and it’s been the best decision I have made. Not only do they provide training to the highest standards. Allowing us to deliver care we are proud of to keep our customers happy and safe in their own homes. They also look after us as carers. I feel as though I’m part of a team that truly is so supportive. I’m incredibly happy here and I love my job. I’m proud to say I am a carer at Bluebird. More...
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Rachel Banford
Been with Bluebird care for 4 years and best move I made… Always get great support, training and can progress in your career. Amazing team that I am proud to be part of. More...
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Evette Jones
Bluebird Care is like having an extended family!! Not only do Bluebird Care provide care and compassion to their customers but also to the carers they employ. I would highly recommend Bluebird Care to anyone looking to work within the care sector. More...
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Michael
The best thing we ever did was to engage Bluebird Care for my Mother-in-Law. The organisation is nothing short of fantastic and the local carers are simply superb, every one of them. They treat the patient as if they were almost Family members and their daily reporting system gives us up-to-the-minute updates and information. Nothing short of excellence! More...
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JT
Since joining Bluebird what I have found is every aspect of my role as a carer centres around Day to Day Communication and support to ensure that I am able to give the best care to the people I visit. For me the ones I enjoy the most are. The Quality of Life, Dignity and Laughter that is instilled in me as a Bluebird carer. It is one of many priorities to the people I care for.I am lucky to be involved with this as a Blueburd employee. Every member of Blue bird work as a team to ensure all this is maintained and nurtured. I am lucky to be in a job that is not a chore but a pleasure. More...
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Bluebird Care provides high quality domiciliary care
Bluebird Care provides high quality domiciliary care (also known as home care) and support to keep you safe, comfortable and living independently in your own home.
Home care packages built around you support you to maintain your chosen lifestyle, from a visit a day to 24 hour or live-in care. We believe that each customer is unique, with their own individual preferences and needs. So, we keep you in control and provide you with the domiciliary care and support you want, where and when you want it. It’s your life and your home care, so it must be your way.
Take a look at our brochure to find out more about our home care service.
Our care services are fully regulated by the relevant country regulator including Care Quality Commission (CQC) for England, Care Inspectorate Wales (CIW) for Wales, Care Inspectorate for Scotland and The Regulation and Quality Improvement Authority (RQIA) for Northern Ireland.
Please visit our Services page to see the home care services available from Bluebird Care.
Live-In Care Services
When you need continuous care, you may not want the added stress of having to leave familiar surroundings. Bluebird Care gives you the option of high quality care without moving to a care home. Our live-in care service offers the reassurance of 24 hour care** and support in the comfort of your own home.
Take a look at our brochure to find out more about our live-in care service.
We never take a one-size-fits-all approach to care, our customers’ unique needs are considered every step of the way, meaning you stay in control of your care and support at all times. A member of our team will ask what is important about the way you live your life so we can provide the care you want, the way you want it.
Choosing Bluebird Care means:
No need to move to a care home
A personal service where your unique needs are considered every step of the way, available as and when you need it - day or night
Fully trained, compassionate staff who respect your home and your privacy
A flexible service, where every day can be different
A wide range of care and support– personal care, housework, social activities – you choose
A proper introduction to make sure we have found the right person for you
Regular follow up from a Bluebird Care manager to check you are happy with our service
Live-in care - keeping your familiar friends, family and belongings around you. No upheaval. No stress. No trouble.
Respite Care
Respite care is usually a short-term package of care from someone who isn’t your loved one's regular carer. Respite care from Bluebird Care would take place in their own home and allow you, as their usual carer, time to rest and take care of yourself so you are better able to take care of them.
At Bluebird Care we understand that for you to provide the very best care to your loved one, you also need to take good care of yourself. Time to rest and recharge is essential, as is having someone you can trust look after your loved one. Our reliable, compassionate care assistants are fully trained, giving you the peace of mind you need to take that much needed break.
How can respite care help me?
By having a trusted care assistant support your loved one you will have that much needed time to take care of yourself. You can tend to your personal errands, have some time out of the house and recharge your batteries both mentally and physically. This added support can help you to take care of yourself, meaning you can take better care of your loved one.
Short breaks can be of great benefit to not just yourself, but also the person you care for. They offer the opportunity to do something a bit different and the chance to meet new people.
Benefits of respite care
There are multiple benefits, not only for yourself, but your loved one as well:
Reduced levels of stress for both you and your loved one, help to maintain a healthy relationship.
Relieved frustrations and possible feelings of resentment.
More time for you to interact with family and friends or the wider community.
Provides you with the opportunity to work, study, have a day-off or even go on holiday.
Your loved one could benefit from interacting with other carers, new stimuli and a possible change to their usual routine.
Types of Respite Care
Our Respite Care service is flexible and is tailored to your individual needs. Our care options include:
Short-term packages – for example if you are looking to take a holiday
Longer-term regular visits – allowing you to take a regular break to rest and recharge such as a daily or weekly visit
If you’re looking at more regular support, we are trained to support and care for individuals with more complex needs in the comfort of their own homes. No matter your need get in touch with us today to find out how Bluebird Care can help you.
Are you a carer? Do you need a break?
“Thanks to Bluebird Care I’ve been able to plan my next Respite break”
Support for Carers
Our care assistants are able to help with a variety of everyday activities including:
Companionship
Outings
Overnight care
Holiday care
Personal care
Mealtimes
Household chores
Shopping
Medicati
Companionship care
As we get older, life starts to slow down. At Bluebird Care, we understand that sometimes it can be difficult to plan social activities around your busy schedule. If it’s for yourself or perhaps you have ageing family members nearby, or across the country, it can help just knowing that there is a friendly, caring companion who visits regularly.
Companion care is one of our most requested services. When one of our Bluebird Care care assistants provides companionship care, they become a trusted companion who can keep you or your loved one socially engaged in their own home, and also accompany you or them on visits with friends, family, and to other social events.
At Bluebird Care, our companionship services may cover a wide range of activities where we are able to provide support, for example:
General companionship and conversation
Help with your weekly shopping
Joining in with your favourite hobbies
Help with general domestic tasks (cleaning, laundry etc.)
Help with travel arrangements
Driving you where you would like to go
Arranging and accompanying you to and from appointments
Planning outings and visits
The aim of our companionship services is to ensure that you or your loved ones can lead happy, healthy and stimulating lives in the comfort of their own home or residence.
Night care
Night Care at home is an essential part of our offering at Bluebird Care. Our dedicated team of people work through the night, so that our customers can feel and remain well supported and cared for whatever the time.
Sleeping Night
The care assistant sleeps at the property for a minimum of eight hours and is on hand if required. This option will suit if you don’t require regular support, but feel uncomfortable when left alone throughout the night. Anxieties and sleep deprivation can soon be improved with a sleeping night care professional there to support you. Having that extra night care at home can really help you remain healthy and happy. If assistance is needed more than twice during the night, this will be considered a waking night.
Waking Night
The care professional is on duty throughout the night for a minimum of eight hours. This is the best support option if you or a loved one wakes several times perhaps being disorientated or needing to go to the bathroom. If you wake at regular intervals during the night to change position due to injury, or if you have to administer medication at regular intervals, this is likely to be the best choice for you.
The waking night care professional is there at your side as and when you need them for the duration of the night, providing a high level of expert support.
Promoting independence at home
Staying fit and healthy is an important part of maintaining good mental and physical fitness at any age. If a customer has an interest and ability to participate in local physical activities, our care assistants are able to support them and be involved. Or perhaps a customer may want support to do some simple exercises at home.
Benefits of Physical Activity
A healthy active lifestyle helps stimulate the brain and assists in staying independent. It can also be immensely enjoyable.
Physical activity helps to:
Reduce the risk of developing chronic diseases
Aid management of active problems such as high blood pressure, diabetes, obesity and high cholesterol
Improve the ability to function and stay independent in cases where people have lung disease or arthritis
Reduce symptoms of depression and pain
Improve balance and prevents falls
We encourage and support our care customers to take part in simple, healthy activities, which may include something as basic as walking or dancing. Of course, participation in any activity will depend on the customer’s choice and abilities. Our care assistants will discuss your preferences with you as part of your care and support plan.
