Bluebird Care Sandwell

Used them several times to prepare food for my husaband for short periods when I am away. This time left written instruction to use packet of frozen stir fry from freezer to cook + rice or noodles to go with, sandwich for evening and leave out pasty for morning. Also to make a flask of coffee.Carer asked my disabled husb to go to kitchen to help him cook it. Rang as cdnt find frozen stuff in fridge. Eventually got him to look in freezer & he said he had it & shd he put it in boiling water. I explained how to cook it & told him to let husb choose rice or noodles. He gave my husband a plate of rice [cooked entire packet] with some cold brocolli. Then gave him a large frying pan of plain noodles, which my husband didn't want. Left house with no sandwich, coffee or snack for morning. When I found out later I rang their emergency line. Man apologised & said wd take it up in the morning. This no help as my husband left with no food for evening & morning. He eventually agreed to send someone to make a sandwich. When I got home next day the frozen veg was still in the freezer, don't know where he got the brocolli. Nice staff come round to assess your needs and circumstances & give appearance of a professional organisation. When the carers come it is a different story. On an earlier date the carer couldn't understand how to take a fish pie out of the freezer & microwave it. Instead she took out 4 pieces of frozen salmon, microwaved it, & gave it to my husband lukewarm with nothing else. More...

Reviewed on TrustPilot

Bluebird is not only good, excellent,or great, IT'S SUPERB, last few years I have been working in different companies looking for perfect life-work balance, and I have found Bluebird, where management team , carers, organisation of work, support from management are just beyond of excellence. Management there always available ready to support , listen, guide and appreciate work and effort. I'm shortly in Bluebird but already feel like in family, the team is professional, well trained, experienced, supportive, kind and friendly. I'm very happy, lucky and honoured to be part of Bluebird! More...

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Bluebird are a great company to work for, If you want to work in care they are the company to Join,

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I’ve worked for bluebird care for a while now and i can honestly say its been an amazing company. I work as a live in carer and the company has gone above and beyond with supporting me as an employee. This is a very supportive and caring team that provides very good care . Working with them genuinely feels like home . More...

Reviewed on TrustPilot

As a live in career at Bluebird Care, I have experienced exceptional support from the management and workmates. This includes my onboarding, training, daily enquires to the office, above all during handover and takeover.

Reviewed on TrustPilot

Bluebird care has been an exceptional experience, treating employees with respect and dignity, as well as customers.

Reviewed on TrustPilot

Very grateful to be part of the Bluebird care company.The management team is very supportive.Having to make a difference in people’s lives with the right support has made me love my job even more. I look forward to many more fulfilling years to come More...

Reviewed on TrustPilot

I enjoy my job and working for Bluebird Care in the Fenland area. I feel supported in my role by the office and the other members of staff. The hours are good and flexible, with overtime available. I would 100% recommend working for Bluebird to any carers who are looking to change jobs or careers. More...

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i can not recommend Bluebird Care as an employee enough, they look after us and suppoet us in every way. Nothing is to much trouble when I call or vist the office.

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The team at Bluebird are very impressive, they go above and beyond our expectations in looking after my mother. Thank you so much. it is a great relief to have this extra level of care. More...

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Bluebird staff have been proactive and supportive with their services. They have maintained excellent communication and with professionalism. All round excellent service.

Reviewed on TrustPilot

Bluebird gives many opportunities and has a great team of management since I joined I can speak to management when ever I have an issue or need any support. They are a caring friendly team who is willing to help . Bluebird also giving different trainings on your role . More...

Reviewed on TrustPilot

Bluebird care happens to a reliable organization when It comes to caring and supporting the vulnurable people. It is a well structured organization that has gained a place in my heart. I Will continue to recommend Bluebird care home to people because they have got a good customer service delibery More...

Reviewed on TrustPilot

Excellent 👍🏻

Reviewed on TrustPilot

Working at Bluebird has been a rewarding experience. From day one of my interview, I felt welcomed and supported by both management and my colleagues. They are always quick to listen to your complaints and sort it on time. They have empowered me and made me feel confident in providing person centered care which makes the work more meaningful. More...

Reviewed on TrustPilot

My week of training for Bluebird was informative, supportive and overall a great week. I learned a lot and met some lovely people who all introduced themselves and made me feel so welcome. I never felt embarrassed for asking what I thought was a silly question too. My week of training has made me believe in myself and I’m super excited to start! More...

Reviewed on TrustPilot

We’ve been incredibly fortunate to have Jas and Fozia from Bluebird Care looking after my father. They are consistently professional, kind, and attentive. Their compassion and patience have made a real difference to his quality of life, and their support has brought great peace of mind to our family. More...

Reviewed on TrustPilot

We have been with Bluebird care for quite some time now and find that their services are excellent. My son is autistic and has other health issues going on,and he has benefited brilliantly from them coming in on a Saturday. He’s especially connected with James the care manger. More...

Reviewed on TrustPilot

Prompt response to our enquiries with an assessment appointment within a few days. Thorough assessment which included some very useful advice. The team seem very flexible in what they can provide and there are a variety of contracts available to suite differing needs. More...

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I've been with Bluebird Care for over three years now, and I truly couldn't ask for a better workplace. The team is incredibly supportive, and the training provided is second to none. If you're looking for high-quality care for a loved one—or considering a career in care—I wholeheartedly recommend Bluebird Care. It's a place where people genuinely care, both for their customers and their colleagues. More...

Reviewed on TrustPilot

Great place to work with a supportive team, I’ve been working at Bluebird care Wolverhampton for some time now, and it’s been a truly rewarding experience. The management genuinely cares about both staff and clients specially James one of the best and understanding Manager so friendly and approachable always smiling He is a good example of a Good Carer, and there’s a real sense of teamwork. Training is Given at all times, and they always encourage us to grow and improve.I still have to find out more about the company as I continue to work with them but so far am happy with how they been treating me like am part of the team,It’s fulfilling to know we make a real difference in people’s lives every day. More...

Reviewed on TrustPilot

I am a care/Support worker with Blue bird care.I have never felt so welcome to a team.The management is so understanding and professional and every one is treated fairly and accepted

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Bluebird is the eye.... I have worked for bluebird for 2 years and would not hesitate to refer anyone looking care and looking forward to be a recognised as a professional carer to Bluebird Stafford Everyone is treated with dignity and respect from any point you would like to be part . of the team Teamwork here matters to reach a goal .It was an eye opening opportunity to be part of this team as it had refined the way I carry myself at work and in the community Service rendered is very transparent and will not be a bad idea to entrust Bluebird Stafford your loved ones. Bluebird Stafford is the plug to care More...

Reviewed on TrustPilot

Love them so far! Ive only had 1 session with bluebird. I have 2 severely autistic children and I am a single mother with no respite. Just having the 10 hours a week during the summer holidays so I can shower, sleep, shop, go for a coffee, or sit in a car in silence means I can be the best mum to those little boys. Amy blackman is so approachable. And never makes me feel like a hinderence with my 101 questions! Ive met Brighton and Jo, who are both extremely lovely people. They went above and beyond. Even emptied my bins and mopped my kitchen floor and hoovered my lounge! Its little things like that which really help. Looking forward to continuing with bluebird and getting the rest for my mental health so I can be the best mum I can! More...

Reviewed on TrustPilot

Our grandson, who has disabilities including autism, became extremely dysregulated putting the whole family in crisis. James Jersey, the manager at Bluebird, was contacted by social services and he managed to get a care package put together that included 2 carers to be at our home 24 hours per day. This was arranged literally in one morning. Since then we have received an excellent service from both James, Selina and all the carers. They always arrive on time, are professional and highly trained. Without their service we would not have been able to care for our grandson in our home. A big thanks to all the team. More...

Reviewed on TrustPilot

Bluebird Carers visited my mother from November 2023 until she passed away in hospital in June 2025. The carers were very professional. Always on time and well presented. They adapted well to her progressive health needs which could change week in week out. They allowed her to maintain her independence, which was important to her, and based on her abilities on each visit. While also increasing and adapting their input accordingly. The office staff were always helpful and friendly also. In summary I felt my mother received excellent care from the team, while I ,as her sole carer and with my own personal and health challenges, also felt totally supported by the team. I am so grateful to everyone. More...

Reviewed on TrustPilot

From the very 1st call I knew my Mum would be well cared for. Every carer that called in to care for my mum left me notes that I could read whilst I was away. I was aslo able to send them notes, which was very reassuring. More...

Reviewed on TrustPilot

Reliable daily care for my husband... washing or showering and assisting him to dress. He is treated with kindness and respect

Reviewed on TrustPilot

I used Bluebird Care for the first time for my grandma and I can’t recommend them enough. From the first phone call to the excellent care we received from the carers, they made the whole process easy. The compassion shown by the care team was second to none, I wouldn’t hesitate to use them again More...

Reviewed on TrustPilot

I cannot rate Bluebird Care enough! From the initial meeting to the day to day care, everything has been outstanding. Bluebird Care started supporting my parents almost a year ago, and my sister and I could not have managed without them. It has given us such peace of mind knowing that our parents are receiving wonderful help from their team of regular care assistants.Nothing is ever too much trouble. More...

Reviewed on TrustPilot

I havebeen working for bluebird care now for an year and i have really enjoyed every minute so far, every care staff member are amazing and so helpful! such an amazing team to work with! I have learned so many new skills along the way and couldn’t ask for a better team behind me!! More...

Reviewed on TrustPilot

Just brilliant! Had a not so good experience with another company, when I enquired here, they just helped me in every way. They are truly different to others and this shows in the carers, they are so professional and friendly More...

Reviewed on TrustPilot

Being a Live-in Carer, under the wing of Carol Davis and Nina Zawada, is an honour and a privelege. The regular training, opportunities for career advancement, open door policy, all reflect how Live-in carers are truly valued. We are not just "colleagues" but a successful Live-in care team!!! More...

Reviewed on TrustPilot

Bluebird Care have been caring for my father in law for around 3 months after taking on his package at short notice and helping us out massively. Veronica, Nina, Georgie and Norman have all been amazing support and help to us. The standard of care given to my father in law is always good and carers go above and beyond to meet his personalised needs. The only small reason I have dropped one star is because the timings of the visits dont always suit his preference although they are trying thier best to rectify this by taking on more flexible staff. The staff they do have are very friendly, competent and kind. Communication with the management team is good and carers are attentive. More...

Reviewed on TrustPilot

Blue bird management and care staff Wolverhampton branch as been very good for us emergency package for my son staff are very highly trained and James the manager as kept in touch with us and advocating for son when needed and came out to spend time with my son

Reviewed on TrustPilot

continues to fulfil our expectations

Reviewed on TrustPilot

The onboard service was smooth and respectful of my Mother and what she needs. The carers have been proactive in making changes for the better to help. If there have been any amendments to care they have informed me and my Mother. The carers are approachable and provide the calm that is needed, giving me piece of mind. More...

Reviewed on TrustPilot

Absolutely amazing, the only reason why I am not in a care home still and in my home is because of Nadya and her team, for the past 9 months my Parkinson symptoms have Improved and I am more myself, my sons are truly pleased, thank you for giving me a better quality life

Reviewed on TrustPilot

From meeting Llyod in our hour of need. To feeling supported and looked after with experienced people. We now have a fabulous carer in place. She is so incredibly kind and caring and goes the extra mile. It's not just a job for either of the team. Highly recommended. Thank you More...

Reviewed on TrustPilot

The management team is incredibly supportive and responsive to staff needs. always feel valued and appreciated by my supervisors, provides excellent training and resources to help us succeed,office staff are always helpful and understanding, making a real difference, I've been able to advance my career within the company, which is fantastic.

Reviewed on TrustPilot

I am a carer worker who has worked in bluebird in Wolverhampton for a while, I love working as a carer support worker fantastic support from the office team vary supportive and understanding. I really enjoy working for this company. I would recommend anyone to join these company or receive any kind of support. More...

Reviewed on TrustPilot

The period that my mum received care from this company was second to none. They always would keep us informed of any changes in her weekly schedule and all the staff were caring, friendly, polite and more importantly my mum was more than happy on how they looked after her. I would strongly recommend anyone looking for care for an elderly parent should make this company there first port of call. More...

Reviewed on TrustPilot

From my own experience as a Live-in Carer with Bluebird Care, I can truly say this is a company that puts people first. I’ve had the privilege of supporting customers with compassion, respect, and genuine care—just as I’d want for my own family. The support I receive as an employee is outstanding, and it reflects in the quality of care we give. If you're looking for trusted, heartfelt care at home, Bluebird Care is a name you can rely on. More...

Reviewed on TrustPilot

Bluebird carers looked after my elderly neighbour for the 2 weeks we were away on holiday. The whole process of her assessment and care planning was professional and a care package was put in place at short notice. It was very reassuring knowing that the carers were going in and ensuring she was up and about and having her medication and breakfast as these are the things she often forgets to do for herself More...

Reviewed on TrustPilot

Good company to work with. The team is friendly and helpful.

Reviewed on TrustPilot