About
Hello There, I'm Andy Hanselman! I'm a keynote speaker who helps your leaders and managers create competitive advantage by making your business 'Dramatically and Demonstrably Different' from your competitors. I motivate, challenge and help them establish, embed, and live a culture that engages, empowers, and enables their people to deliver that 'Dramatic Difference' - that's 3D Leadership!
I also help your customer facing people, your sales people, your support teams, your operations teams, and even your accounts department (hey, this is revolutionary stuff!) to deliver that 'Dramatic Difference'. The result? 'Delighted' and 'devoted' customers who come back for more, tell others, and help do your marketing for you, and improve your competitiveness and your profitablity.
I have over 30 years' experience researching, working with (and learning from) forward-thinking business leaders in a wide range of sectors that get ahead, and stay ahead, of their competitors by being Dramatically and Demonstrably Different' and doing things their competitors aren't doing, or even better, can't do! I continue to do that to ensure my content is always relevant and 'up to date' for today's fast moving, competitive world.
As a stimulating and engaging keynote speaker, I speak at conferences and events worldwide and am proud to say that I have built a strong reputation for:
+ My 'down to earth' approach offering no-nonsense 'stuff' that people can actually use.
+ No academic theories or 'magical answers', but practical ideas, tools and techniques they can apply back in your business immediately.
+ Sharing 'real' examples that resonate with the audience and telling stories that they can all learn from.
+ Thriving on interacting with people ensuring that they are challenged, stimulated, and motivated.
+ Having a bit of fun doing it!
The biggest thing that people say they like is that 'IT'S MORE THAN JUST 'MOTIVATION'!
Yes, I'll 'fire up' your people, but I'll do more than that... I'll equip them with proven tools and techniques to make a real difference (a 'Dramatic Difference' that is) in your business.
In my sessions, I motivate your leaders to…
#1: Get That Vision Thing which is all about ‘painting a picture of the future that stimulates, excites and inspires’.
#2: ‘Get Buy In’ to that vision and use it to drive performance and create committed, motivated and effective people at every level of the business.
#3: Create A Culture That Engages, Empowers And Enables people to make a difference – A ‘Dramatic And Demonstrable Difference’ that is.
#4: ‘Go For Walks’ which means thinking strategically and creating time to work ‘ON’ their business, not just ‘IN’ it.
#5: Maximise People Potential And Performance by getting the best out of people, knowing what motivates them as individuals, creating a sense of team, providing ongoing feedback and delegating effectively.
I'm based in Sheffield and travel all over the place researching, working with (and learning from) forward-thinking businesses and their leaders that get ahead, and stay ahead, of their competitors by creating those 'committed, motivated and effective people. I've been doing that for over 30 years (you can see the bags!) and continue to do that to ensure my content is always relevant and 'up to date' for today's fast moving, competitive world.
I have worked with a huge cross section of businesses and sectors, including businesses like Tommy Hilfiger, Grant Thornton, Aggregate Industries, Mobile Mini, Asda, Santander and Hunters Estate Agents, and clients tell me they value the fact that I tailor each presentation specifically to the audience. I like to spend time talking to, and crucially, listening to you to identify the key issues you face, and then develop and deliver something that addresses those issues. I've got hundreds of stories and examples that I can share and having established what's needed, choose the ones that will work best!
My 4 most requested keynotes are:
- Winning With 3D Leadership – How winning leaders engage, empower and enable their people to make a ‘Dramatic and Demonstrable Difference’
- Create An UBER Culture That Differentiates Your Business (and no, it's nothing to do with taxis!)
- Create Outstanding Customer Experiences With AI - That's 'Authentic Interactions'
- Forget CRM, Think MCR! Maximise Your Customer Relationships
I've written 3 books (currently working on my 4th!) and am passionate about sharing my ideas with audiences all over the world. It's an ongoing process, and I continue to research and identify successful ‘3D Thinkers’ (disruptive businesses, their leaders and their people), ensuring that my material is fresh and relevant for today’s fast-moving world.
I like to bring the lessons I have learnt in an engaging and inspiring way and thrive on challenging and stimulating people - By sharing ‘real’ insights and examples into these 3D Businesses, their leaders and their people do and how they do it, I provide people with stimulation, inspiration, and practical ideas to help them do it too!
So, whether it’s your senior leaders, your managers, your front-line staff or a combination of them all, you can be sure that I will deliver something that ‘hits the spot’!
I can deliver keynote presentations, run interactive seminars (or webinars) or deliver full day long participative workshops, and which ever it is, I can assure you I will make a difference to your event – a ‘Dramatic and Demonstrable Difference’ that is!
Here's What Some Of My Clients Have Said:
"We were absolutely delighted to have the opportunity to have Andy present at our annual UK conference. His ability to tailor his message and connect with the audience was outstanding. His ‘3D Thinking’ philosophy really resonated and aligned with our current journey as a business and Andy’s extensive exposure to amazing businesses around the world helped bring a tangible reality and absolutely brought the theory to life, in a thought provoking, humorous and engaging way. I would personally recommend Andy Hanselman to any business, on any scale"
Andrew Thomson, Managing Director, Mobile Mini
"Andy's keynote address was a high point of our Kuwait Service Excellence Conference. He gave us some really valuable and important messages on how, as leaders and managers, we can bring the best out of our team. We were delighted by the positive impact Andy had both on our event and our delegates. Feedback included comments such as "What a keynote", "Amazing presentation - more of this next year" and many more. His message and material travel well"
Abdul Quol- Ali, Event Organiser, Kuwait Service Excellence Conference
“Andy was fantastic from my first contact with him through to his presentation on the day and the follow-up afterwards. I’d seen some of his presentations on-line and we were looking for somebody who would get our team thinking differently, who would bring energy to our away-day and facilitate an environment where everybody in the team would learn more about each other. Andy took the time to understand our business and our requirements, and prepared material which hit the nail on the head. Feedback on the day was fantastic and the team regularly refer back to things they learnt from Andy’s presentation and the materials he left us with”
Jonathan Stott, Managing Director, Gateley Hamer
"The feedback from all that took part was incredible and it was refreshing to see the change in approach and attitudes. The team also felt more gelled as a result as it gave them an opportunity to share experiences and work on common goals. The long term result has been a more energised workforce, a focused approach to the sales cycle and an increase in sales revenues for the entire team"
Chris Muscroft, Technology Services Director, Highlander
“Andy is a real champion for demonstrating how you can set your business apart from your competitors. I can’t recommend him highly enough”
Tom Hardy, MD, Crown Labels
“I did think it would be spoon fed information, guru-style, but it was engagingly human. Andy engaged us in a variety of ways – listening to us, encouraging participation and providing practical ideas”
Anne Woodhead, University Of Hull
"Andy is an engaging and highly entertaining speaker who brings business sense to the benefits of delivering an exceptional customer experience!"
David McKown, Director of University Hospitality Seminars
"It is my pleasure to recommend Andy Hanselman. His enthusiasm and ability to make people think completely differently is so refreshing. Andy attended a briefing meeting to understand the message I wanted to relay to my team and then developed his keynote. He delivered it with humour, passion and thought provoking elements ensuring that captured the audience with participation and engagement. Andy delivered a presentation which allowed us as a team to think ‘Dramatically and Demonstrably Differently’ on how we will build our customer relationships for the future!”
Karen Mitchell – Senior Customer Service Manager at B.Braun Medical Ltd
"Andy's masterclass on creating an UBER Culture was one of the highest rated presentations by my leadership group of SME owner directors and that is after over sixty other presentations over the years. Refreshingly free from gobbledygook, Andy used numerous real examples to demonstrate how any business can become Dramatically Different and have an UBER Culture and he did it with good humour. He'll be invited back by popular demand"
Denis Kaye, CEO, Yorkshire Leadership Group
“Andy absolutely did what it said on the tin! He was thought provoking, relevant and fun”
Debbie Harrison, Managing Director, Pricecheck
"I was overwhelmed by how much I learned attending a workshop by Andy Hanselman. I was fascinated listening to his wealth of experience and It was incredible how he managed to create such relevant and inspiration for my own business model. Moreover the solutions presented were so workable and achievable; I have already put several in place and the results are excellent"
Helen Dimmick, Managing Director, Helen Dimmick Design
“Just wanted to say again a big thanks for the keynote today. The group really enjoyed it and the feedback was really positive. Rest assured I will be sharing the success around our leadership groups and I truly hope that this develops into something bigger in the future. I feel that we could all learn from your invaluable sessions and I certainly will do my upmost to promote you across the wider CYB network”
Kevin Elliot, Area Manager, Yorkshire Bank
“Thank you for your excellent presentation at our conference - it was the one that was talked about all evening! You definitely got everyone “doing something!”
Annalese Bone, Hunters Estate Agents
“When it comes to gripping the attention of an audience, Andy is a consummate professional! His knowledge of leadership and organisational culture is fantastic and he always backs his theories up with examples that have been put into practice by well known companies around the world. If you want to acquire new knowledge and build new skills then book this guy....You'll also have fun during his time with you, which is massively important to me when it comes to retaining the attention of many people in one room. Well recommended!”
Steve Taylor-Smith, Managing Director, One Economy
“I have been to 5 of Andy's workshops in various guises over the years and am always impressed by the energetic and engaging way that he brings ideas to life. I learn something new every time and his content is always extremely topical and relevant. The presentations are jam-packed with great examples and practical ideas that can be taken away and implemented”
Mark Stephens, CEO, Entrepreneurial Spark
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