Total Web Solutions has been trading since 1995 offering business critical solutions to organisations of all sizes throughout the UK and worldwide - from small one-man operations to global corporates. The company offers a wide range of services including Online Payment Processing (Payment Gateway), Card Terminals, Business Broadband (ADSL/Fibre/Ethernet), Leased Lines, Telephone Line Install and Line Rental, Telephone Calls packages, Shared Hosting, VPS Hosting, Managed Server Hosting and Domain Registration.
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118 customer reviews
James White
TWS have truly been a great help launching our Beet It Sport's website! A great team who is always on-hand and super quick to respond and come to the rescue!
Reviewed on TrustPilot
John H Lowe
Excellent service; my domain renewals were done quickly, efficiently and politely by telephone.
Reviewed on TrustPilot
Rob O'Sullivan
Thank you Total Web Solutions for assisting us to add a payment gateway on a mutual clients new landing page - Brilliant to work with you guys, thanks for your time - Look forward to working on more.
Reviewed on Google Maps
arjun patel
As an Anytime Fitness Franchisee, I have been with Total Web Solutions for over 3 years. Simon is very easy to work with, accommodating and quick in resolving queries.
Reviewed on Google Maps
Paula Farrall
Excellent service, kept you posted all the way through and up and running within a week.
Reviewed on TrustPilot
aoiffe infinity
I have worked with Total Web Solutions for only 3 year and whenever I have a problem, a drop of a email and they have it solved. total Web Solutions have a great response, knowledge and communication skills, I would recommend them. More...
Reviewed on TrustPilot
Stephen Slade
We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any issues we ever have . We recently wanted to set up a mobile E Com solution to take card details through our web site and Simon sorted the whole thing, including corresponding with our web developer, so that I didn't have to get involved and get confused. More...
Reviewed on TrustPilot
Simon Dent.
I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their response, knowledge and communication skills are excellent . I thoroughly recommend them .Simon Dent. Managing Director, Delphic Computer Services Limited. More...
Reviewed on TrustPilot
Jonathan Self
Great service. I have been with Total Web for longer than I care to say. I have been frustrated once or twice over the years but because they offer such a personal service have always stuck with them. For example, this morning my email was bot working (server issue) and Paul in Tech Support answered on first ring and devoted himself to fixing it. I very much doubt I would get the same quality of service form anyone else. More...
Reviewed on TrustPilot
Robert
I have used Total Web Solutions for over 15 years and they have consistently provided a good product. Their customer service has always been there to deal with any enquiries I have had.
Reviewed on TrustPilot
Paul
Just had broadband supplied by TWS. From order to installation was a completely smooth and happy experience.
Reviewed on TrustPilot
Billie Maccarthy
Our company has been using Total for years. We are extremely happy with the service. When there is a problem (usually caused by us) they reply almost immediately with the solution. I would highly recommend them.
Reviewed on TrustPilot
Judith Stewart
Simon and his team have consistently gone the extra mile to support us in all aspects of card processing services. They offer a dedicated, reliable and professional level of support with fantastic response times on email and telephone enquiries. There is always someone there to support. Thank you. More...
Reviewed on TrustPilot
Jeff Mocklewright
A professional and understanding approach to my difficulty, and all resolved over the phone. No Problems.
Reviewed on TrustPilot
John Howard Lowe
I have dealt with TWS for over 12 years and have always found them to be absolutely trustworthy and efficient. In addition they are very responsive and cheerful, as well, which always helps!
Reviewed on TrustPilot
Mark Bull
Always happy to help & real experts in supporting our requirements. Simon is excellent as an account manager!
Reviewed on TrustPilot
customer
I haven’t experienced many issues or reasons to contact them, however when I have I found Total web solutions always helped with issues quickly and effectively.
Reviewed on TrustPilot
John Cull
TWS have been hosting my website since 1997 and the software I was using dated back to that time. I decided to change and move with the times. Simon in TWS Sales couldn't have been more helpful and assisted every step of the way. I have now migrated away from my old system, which will be consigned to a museum.Many thanks to Simon and also those in the technical department who have helped me through this.I'm just a one-man-band in this Internet world and I appreciate all they have done More...
Reviewed on TrustPilot
Gareth
TWS our trusted supplier for 10+ yearsAfter issues with previous registrars we selected TWS to control/renew and manage our company domain names. In 10 years we have had no issues with renewals, new orders and transfers.Sales and Support teams are very prompt and efficient.Very highly recommended. More...
Reviewed on TrustPilot
The Monte Hospital Limited
We have been clients of TWS for many years now, and I can honestly say that they are nothing but superb. They answer my queries quickly. They sort out any issues we have quickly. Always get back to us with answers - either by phone or email. The latest issues we have had are due to new PCI compliances and they had the answer immediately and set it all up within a few days. They assisted us to set our online shop to changes needed with the new compliance and offered help all the time. They are the best. always there for us and always helpful. Simon you are a star and we couldn't trade without you and your knowledge. Long may this continue. This is not made up we are a proper limited comany trading all over the world. Thanks TWS More...
Reviewed on TrustPilot
Miss Hussein
TWS are great - always a pleasure working with Simon & Len.
Reviewed on TrustPilot
Paul Robertson
always quick to answer the phone and very helpful and knowledgeable
Reviewed on Google Maps
Craig Peters
Simon was brilliant in helping me reactivate the account, thank you
Reviewed on TrustPilot
Nik
Great customer service - rapid responses to any issues meant projects weren't delayed. Liaiason via sales manager also spot on. Not the cheapest, but worth every penny! More...
Reviewed on TrustPilot
Xen Ovid-Sophron-Naso
Awesome ISP & service! - A+++++
Reviewed on TrustPilot
Paul Terry
Always available to assist.
Reviewed on TrustPilot
Jason Berry
Expert staff who shared information professionally so I could make an informed purchase decision. I would highly recommend.
Reviewed on TrustPilot
Chris A
We have a very small company and needed to move domains, email and web hosting away from other suppliers, to consolidate and make life easier. The sales and technical support at TWS were extremely helpful, prompt and very conscientious. Being able to speak with someone knowledgeable and efficient was a luxury after submitting 'tickets' and waiting for email replies from the other side of the world. We were up and running quickly, without any problems. They even corrected a couple of errors before making the website live. TWS's prices were also competitive and made sense for my small business. Highly recommended. More...
Reviewed on TrustPilot
Hycontrol Limited
We have worked with Total Web for several years and they have consistently provided excellent service and support.
Reviewed on Google Maps
Mrs Foster
Helpful and knowledgeable chap in Sales.Thank you.
Reviewed on TrustPilot
Derek Shanks
Totalweb have made life so much easier even though we must be one of their smallest clients. Nothing has been too much trouble after our previous email host disabled our account. I can't thank them enough for resolving what appeared to be a big problem. More...
Reviewed on TrustPilot
Jonathan Self
I cannot recommend Total Web Solutions highly enough. They are sufficiently large to provide all the services that my various businesses need and small enough to offer a really personal and efficient service. I have used them for over 15 years. They provide domain names, hosting and payment processing services. I should add that I have found them proactive and they often make suggestions that have proved very helpful and also which have saved me substantial sums of money. More...
Reviewed on TrustPilot
Frog Freeman
Excellent service. Very helpful and proactive
Reviewed on Google Maps
Nicholas
TWS are a really first class company. Highly efficient, helpful and proactive. Susie Freeman Travel can highly recommend them.
Reviewed on TrustPilot
Gerard Wall
TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...
Reviewed on TrustPilot
GerardW-24
TWS treat you like the most important client they have...TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...
Reviewed on Yell
Hayley Garnsey
Total Web solutions were very helpful this morning. The phone was answered straight away with a friendly greeting. The gentleman I spoke to was very helpful. He did not judge me or my non existent knowledge of anything technical and he talked me through everything step by step. A great service. More...
Reviewed on Google Maps
shane rybicki
I wouldn't hesitate to recommend total web solutions to any one .
Fast and efficient service a very fair price .
Thanks for your help .
Reviewed on Google Maps
Susannah Jones
Excellent Service! Highly Recommend!
Reviewed on Google Maps
Susie
Excellent Service! highly recommend!
Reviewed on TrustPilot
SuDollydaydream
Excellent Service! Highly Recommend!
Reviewed on Yell
Andrew Rodaway
I'm a long time user of TWS (8 years) and they have always been great - fast, responsive, reliable. Easy to use online and very flexible admin system and tools. Highly recommended to any small business user (I now run two via TWS). More...
Reviewed on TrustPilot
L. Mallinson
We have used Total Web since time immemorial and they have always been very supportive and given us an excellent service. I am happy to recommend them
Reviewed on TrustPilot
Chris Denmark
The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.
Reviewed on Google Maps
Lyndon Myatt
I contacted TotalWebSolutions to act as a broker for the purchase of a privately owned domain. From the very first contact they proved to be excellent, all communications with them were answered promptly, and they managed the process from the start to finish, even to the point of ensuring my registration went through correctly.
Reviewed on Google Maps
Paul Collier
Very friendly and helpful staff
Reviewed on Google Maps
ChrisD-760
The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.
Reviewed on Yell
John Preston
Great team and customer services is fantastic. I have been with Total Web Solutions since the beginning of time and will always do business with them.
Reviewed on TrustPilot
customer
We have used them for online booking and have been great in customer service, responding to any problems with transactions within only a few hours and had no problems at all with the gateway. Highly recommended
Reviewed on TrustPilot
Lyndon
This was my first dealing with TotalWebSolutions, and I cannot recommend them highly enough. They brokered a purchase of a currently owned domain on my behalf, from the very first contact with the owner, to ensuring my registration went through correctly. Excellent service.
Reviewed on TrustPilot
What do you love most about your job?
Providing secure and reliable services to our ever expanding and long standing customer base.
Why should our clients choose you?
Total Web Solutions is focused on providing the best service and support at competitive prices. All staff are technically trained and approachable for any query regardless of the size.
Payment Gateway
EcomMerchant is a Payment Gateway for businesses that wish to take credit or debit card payments via their website (ecommerce) and/or via the Telephone/Mail Order (Virtual Terminal) as well as PayLink. A number of solutions exist to allow you to facilitate payments with our service that will suit your requirements. Whether you are a small to medium enterprise or have a corporate requirement we have a solution for you. A number of card terminal options are also available. Integration with over 50 ecommerce platforms and shopping carts including WooCommerce, OpenCart, Shopify, Magento, VirtueMart, ZenCart, FreeWebstore and ECWID.
Card Terminals
Total Web Solutions has partnered with a number of leading acquiring banks for offering card terminals (fixed/countertop/mobile) and other point of sale solutions at competitve rates and terms.
Business Broadband
Total Web Solutions 'Business only service' is designed specifically for commercial use but can of course be used for personal use. Our bandwidth is regulated so you enjoy lower contention than other consumer broadband users. Business only Broadband means less traffic, fewer sharers, and a faster, more stable connection. With business only Broadband you will experience trouble-free Internet usage and at a very competitive price. ADSL, Fibre to the Cabinet and Fibre to the Premises High Speed Business Broadband as well as Leased Line Ethernet Fibre Broadband options available.
Line Rental
Total Web Solutions is now providing Business line rental packages and calls service for businesses at market leading rates both as new line install and line transfer. Moving your Business phone line to Total Web Solutions is a simple process, with no downtime and you keep your existing Business phone number. MultiLine, ISDN2e and ISDN30 installs and transfers also available (contact the Sales team for details).
Our call packages include 500 inclusive minutes to 01/02/03 numbers at anytime (peak, off-peak, weekend).
If you consolidate your Business broadband, Business line rental and calls with us we can offer further discounts on the monthly price.
Shared Hosting
Shared hosting is our cost effective solution to host your web site on either our Linux or Windows servers. Highly resilient, secure and scalable UK hosting solutions. All our Shared hosting packages come fully loaded with features and can support the simplest to the most demanding requirements. Hosted using the award winning Plesk control Panel for full control over your hosting. CMS hosting for WordPress, Joomla etc.
Cloud Hosting
Our Cloud Virtual Server enables you to take advantage of dedicated hosting without the associated costs of investing in a physical server. In addition to providing a cost effective solution, our cloud virtual server also provides on demand scalability which means that it can adapt quickly to your fluctuating requirements. So increasing disk space, Physical Memory or CPU power can be ordered via your control panel and available immediately. Recommended for WordPress and Ecommerce website hosting.
Managed Server
Our managed server solutions are provided for both Linux and Windows platforms. Each solution has been designed for the growing number of businesses that need a larger, faster, more reliable and more flexible web server resource. We will provide a tailored solution for your managed server requirements. We use the best available technology in every area of our operation. Hewlett-Packard / Compaq servers have always been used for our hosting accounts and we believe that the HP ProLiant DL360 server is the best hardware for your managed server solution.
