We are a family-run business with a strong focus on attention to detail, customer satisfaction, and quality workmanship. From initial design through to installation and aftercare, we ensure every client receives professional, friendly service and expert advice.
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4 customer reviews
Ajish
Air Conditioning Installation
After searching for many installers I came across Tames Air Conditioning. When Michael contacted me regarding my query I was already in discussion with other suppler to fit the units however Michael's professional knowledge and pragmatic approach to finding a solution made me to proceed with Tames Air Conditioning.
Key factors stood out from other suppliers-
1. Very quick to answer any queries
2. Very tidy and clean install in 1st and final stage
3. Solid understating of products and services provided by major manufacturers
4. Competitive pricing
5. Easy to communicate and clear advice on proposals from my side (including pros and cons of my proposed plans)
Being working as technology architect it was very challenging for me to find a company that tick all boxes. So I was very happy to come across Thames Air Conditioning.
I strongly recommend thames air conditioning.
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Jon
Air Conditioning Installation
Excellent service throughout the entire process, timely, professional, clean and knowledgeable. Highly recommended and we will retain them for further services. 5Stars!
David Antony Thomas
Michael and his team are true professionals down to costing installation and servicing. He has supplied and fitted and serviced all our air conditioning and extraction at all out health clubs including 121gym and onegym newport. Highly recommended
Reviewed on Facebook
DAVID JAMES
EXCELLENT AND VERY PROFESSIONAL SERVICE
Reply from Tames Air Conditioning
Thanks Dai
What do you love most about your job?
What we love most is seeing the positive impact our work has on our clients—whether it’s the comfort a well-installed system brings or the peace of mind from reliable aftercare. We take great pride in turning ideas into reality and knowing our attention to detail makes a real difference. There’s nothing more rewarding than a happy customer and a job well done.
What inspired you to start your own business?
We were inspired to start our own business by a desire to deliver a higher standard of service—one that truly puts the customer first. With years of experience in the industry, we saw the need for a more personal, detail-oriented approach. Starting our own business gave us the freedom to uphold the values that matter most: quality workmanship, honest advice, and genuine care for our clients. It’s more than just a job to us—it’s a passion.
Why should our clients choose you?
Clients choose us because we combine expert knowledge with a personal, family-run approach. We don’t just complete a job—we take the time to understand your needs and deliver a solution that’s right for you. From design to installation to aftercare, we’re committed to quality, reliability, and outstanding customer service. Our reputation is built on trust, attention to detail, and a genuine passion for what we do. When you work with us, you’re not just getting a service—you’re getting a partner who truly cares.
Can you provide your services online or remotely? If so, please add details.
Yes, we offer remote consultations where we can discuss your needs, provide advice, and even carry out initial assessments via video call, phone, or email. This allows us to plan and quote efficiently without needing to visit your property straight away. We also provide digital quotes, invoices, and service reports for convenience and to reduce contact. While the installation and maintenance work is done on-site, we aim to make the planning process as smooth and flexible as possible.
What changes have you made to keep your customers safe from Covid-19?
While restrictions have eased, customer and staff safety remain a priority for us. We continue to follow sensible hygiene practices, including sanitising tools and equipment regularly and maintaining a clean working environment. For clients who prefer minimal contact, we still offer remote consultations and digital paperwork where possible. We're committed to staying flexible and responsive, adapting our approach as needed to ensure peace of mind for every customer.
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