Power Bespoke

James Gordon from Power bespoke was so unbelievably unprofessional that it resulted in us losing the homes we wanted for several months. He failed to provide a service to us or the vendor by his lack of knowledge and inability to negotiate. Wasting both ours and the vendors time, he actually lost the vendor an additional £5,000 because the vendor refused to sell her home to us. I might add we never met the vendor so she could have only formed an opinion of us from James. Like I said unprofessional to the extent that his manager had to intervene but the damage was done. Our agent Sacha and Scott lost the sale of our house and was very vocal in her opinion of Power Bespoke and their inability to communicate. James was verbally rude to me and when told by Perry that he wasn’t allowed to deal with the sale any longer and to apologise. James refused. James made it his own personal goal to ensure that we wasn’t successful in the purchase of the home and was willing to do whatever he needed. Even buying the vendor flowers and writing a heart felt letter plus offering an additional £5,000 over the best price wasn’t enough. We had already sealed the deal by winning the successful bid at best and final only to be told 4 days that the vendor wouldn’t sell to us? Like I said we had never met the vendor? Please don’t trust James, and unfortunately Perry failed to manage james or the situation. "
Not to mention the solicitors costs that we incurred after winning the successful bid was accepted by the vendor and Power Bespoke and then some how the other interested party matched our offer, I can only assume that this information wasn’t provided to them. And another £5, 000 wasn’t enough.
We over losing the property but please don’t trust James , he is the reason that agents have such a bad reputation, feel sorry for the good guys who are open and transparent and professional.

My experience of Power Bespoke

Power Bespoke is in a class of its own, an outstanding class.

What a superbly organised, responsive and well-led and organisation. There are estate agents, and then there are estate agents, but Perry Power transcends the best.

You get a completely realistic expectation of your house value, its saleability, how long it is likely to take and what you need to do. You get an accurate and forthright description of your house and you get superb photography which still present your home at its best.

Because of this you don’t get disappointed prospective purchasers wasting their time and yours when they feel that the house they are viewing isn’t like the pictures or description – an experience I have had, as I am sure have many others, when viewing properties to buy through other agents.

So, is Power Bespoke really and truly an estate agent?

Well, yes they are, of course they are, but in my view they go way beyond what you might get, if you were lucky, from even the best of the high street and online agents.

Led by the hugely dynamic and thoughtful Perry Power, the Power Bespoke team provide, in word and deed, an incredibly attentive and supportive, beginning to end house selling management service. I found it to be more like a first class concierge service, taking care of you and going well beyond the sale of the house. They are always on the case.

Nor do they drop you the moment they get their commission. I have continued to benefit from their warm and supportive help and care well after my sale completed nearly four months ago. This is not just my own personal experience but also that of the person who recommended them to me.

Thank you Perry and thank you each member of your team.

Michael

The team at power bespoke are second to none.
Couldn't be more helpful and professional.
Thanks again Perry for all your help and support couldn't have done it without you.

Outstanding service received from Power Bespoke. One of the most professional agents I have dealt with. Highly recommend.

When I was looking to rent, the team at Power Bespoke were so professional and helpful. Highly recommended

In future, try to arrive on time when someone is attending a viewing. 5-10 minutes late is ok but 25 minutes is taking the biscuit. Also show a little interest in the person who attends to view. Return their calls and emails. If you are selling a property that has help to buy as an option, at least have some basic knowledge of it. Also dont lie about the price of a house when it is advertised cheaper elsewhere. Over all my experience with Power Bespoke Reigate is 2/5. At least the owner had the decency to call me after I have put this post up. He seems reasonable but likely let down by some of his team members. I am a serious buyer as my house is on the market and I have a family which needs more space. I am actively looking for a new house but will look elsewhere now.