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Phoenix Restore

Northampton, Northamptonshire

(84)
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‘19 Certificate of Excellence, 2019

About

Phoenix Restore is a well established family company who will professionally deep clean your carpets or upholstery using professional equipment using natural products which leave your home smelling fresh and healthier and leave no dirt attracting residues and non toxic so safe for your family and pets

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80 hires on Bark

Reviews (84)

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5/5

84 customer reviews

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22 July 2019

Very pleased with my clean carpet, would highly recommend. It's at least two shades lighter now I wasn't sure whether to be satisfied or disgusted at what a difference a clean made!

Reviewed on Facebook

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19 July 2019

Carpet Cleaning

They arrived on time and looked over all the things that needed cleaning. I was given a time they would be finished. On returning the house smelt really fresh. I was told what they had done and was asked to inspect everything. It was perfect. I would definitely use them again. More...

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Reply from Phoenix Restore

Thank you Maxine for the great review and look forward to being of service to you in the future, Kind Regards, Alan, Phoenix Restore.

25 February 2019

Excellent and professional service . Highly recommended.

Reviewed on Facebook

18 February 2019

Alan was absolutely brilliant, went above and beyond, we couldn’t recommend enough.

Reviewed on Facebook

12 February 2019

Alan from Phoenix Restore was hired to clean all our carpets throughout our 4 bedroom home on Sunday and did a brilliant job. Our carpets looks lovely now and smell fresh, would highly recommend and hire again. Thank You! More...

Reviewed on Facebook

18 November 2018

Amazing work! So happy with the outcome, carpets and sofas are sparkling clean and smells amazing too! Very professional and friendly- would use again and will be recommending you to others. :)

Reviewed on Facebook

verified
9 September 2018

End of Tenancy Cleaning

We had an end of tenancy clean and can honestly say that Alan has done an amazing job. We nearly didn’t hire him because my partner thought he sounded too good to be true, however we did, and there is not a fault that can be made. So so happy!

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3 September 2018

Deep Cleaning Services

Good job, fast and professional with extra advices, will recommend

31 August 2018

Did an end of tenancy clean, looks and feels better than when we moved in! Agent very impressed with detail and paperwork. All areas were covered, even the bins! More...

Reviewed on Facebook

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27 August 2018

Carpet Cleaning

Phoenix Restore was absolutely fantastic! My carpets are like new. Alan is amiable and very professional. He gave over and above what he had quoted for and took time at the end to give advice on carpet care. A**! I'll not only use him again; I'll recommend him to as many as I know would like their carpets clean. Thank you very much Alan. With Regards, Debbie. More...

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Reply from Phoenix Restore

Thank you Debbie for the great review and I'm so happy you are pleased with the results. Many Thanks, Alan, Phoenix Restore.

23 August 2018

Alan has cleaned our carpet and rug today for the second time. Very happy and he's very friendly and prompt. I certainly recommend him.

Reviewed on Facebook

20 August 2018

Had my sons carpet cleaned today and so pleased with the outcome would defo recommend! Alan was really nice and helpful and done a fantastic job on the carpet . ...re booking for other carpets to be done ....thanks again Alan More...

Reviewed on Facebook

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15 August 2018

End of Tenancy Cleaning

Alan did an “end of tenancy” clean. Very impressed as were the agent that rents the property out!
Every detail, some I hadn’t thought of was dealt with. Immaculate, hence my top rating

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Reply from Phoenix Restore

Thank you Susan for the great review and I'm happy that both you and agent are pleased with works carried out. Kind Regards, Alan, Phoenix Restore

25 July 2018

WOW Alan at Pheonix Restore has just provided me with an outstanding carpet cleaning service.He's clearly very knowledgeable and knew exactly what type of treatment each of the different carpets and rugs needed.

His working style is considerate, efficient and tidy and the results are amazing, and at an amazingly competitive price I just can't fault the service.
More...

Reviewed on Facebook

25 July 2018

Excellent service; Alan was polite, friendly and professional. Would highly recommend him as our sofa, rug and dining room chairs have been given a total refresh.
Thank you.

Reviewed on Facebook

25 July 2018

Alan at Pheonix Restore has just provided us with an outstanding carpet cleaning service. He was recommended to us by a friend, came round promptly, when he said he would. He's clearly very knowledgeable and knew exactly what type of treatment each of the different carpets and rugs needed.

His working style is considerate, efficient and tidy and the results are amazing, and at an amazingly competitive price I just can't fault the service. (very pleased with the use of a steam machine rather than chemicals). I can hardly believe how well the carpets have come up, they're like new again!

I would urge anyone who has a carpet or rug in their house to call Pheonix Restore, you'll be pleased you did!
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Reviewed on Facebook

25 July 2018

Alan at Phoenix Restore has just completed an excellent carpet & suite cleaning service at my parents house. He was highly recommended to them and is clearly very experienced and knowledgeable in the cleaning and restoration of carpets and furniture. He explained what he was going to do and how long it would take. The difference is amazing, the Suite and the dining chairs look brand new and the carpet and rug also look great. The service was spot on too, on time, very efficient, tidy, an overall great service. They will definitely be using and recommending Phoenix Restore in the future. More...

Reviewed on Facebook

25 July 2018

Alan came to clean our carpets and sofas this morning having done a great job last time around. Didn't disappoint, everything looks like new again! Friendly, clean, professional service and would 100% recommend to all friends. More...

Reviewed on Facebook

25 July 2018

Alan from Phoenix restore has just cleaned my carpet on the stairs,hall and landing. He was prompt replying to all messages and was really polite and helpful. I was at work when he carried out the cleaning and he sent me before ,during and after photos, my wool carpet is like a brand new one and smells lovely and fresh. I Will definitely use him again and would recommend him to anyone.
His prices didn't cost the earth either compared to silly quotes I was getting from other people.
Thanks for your hard work Alan and your excellent communication and photos.
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Reviewed on Facebook

25 July 2018

Very prompt service made a 19 year old carpet look like new both sofas and the foot stool look great many thanks

Reviewed on Facebook

25 July 2018

Alan has made a brilliant job of our carpets. Friendly and knowledgeable I wouldn't hesitate to recommend or use him again.

Reviewed on Facebook

25 July 2018

Fabulous job of our bedrooms, landing and stair carpets - thank you so much for such a thorough job - we were doubtful about the make up my 6 year old daughter had hidden under the rug in her bedroom and not forgetting the shoe polish my husband got on our bedroom carpet - but it's all vanished so a big thank you Alan, would definitely recommend!

Reviewed on Facebook

25 July 2018

Alan completed an end of tenancy clean for me and did a fantastic job. Incredibly thorough. Great communication throughout and all for a very competitive price. Would highly recommend.

Reviewed on Facebook

25 July 2018

Had all carpets cleaned by Alan today. Such a great price and service. They look brand new again and the smell is lovely. Will be using again... thank you �

Reviewed on Facebook

25 July 2018

Was so amazed when I came home and saw the result. Really didn’t think it was possible to get all the marks out my carpet and sofa and now they look like new. Thank you so much. Great communication from start to finish. Will definitely be booking again � More...

Reviewed on Facebook

25 July 2018

I had The pleasure of meeting Alan today from Phoenix Restore he came to do my sofa and my chair lovely man very professional I would definitely recommend you getting Alan from Phoenix restore to do your carpet and your sofas a fantastic job excellent
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Reviewed on Facebook

25 July 2018

Thank you Allan for doing an excellent job on my settee chair and rug this is the 3rd time ihave used your service and the results are always excellent I would not hesitate to recommend you thanks again janet henry

Reviewed on Facebook

25 July 2018

Exceptional service and excellent job cleaning my carpets. Nothing is too much trouble for Alan. He has an in-depth knowledge of the cleaning industry and very knowledgeable. Will definitely use Alan again - next booking will be to clean my sofa and chair. Highly recommend Phoenix Restore. Thank you. More...

Reviewed on Facebook

25 July 2018

Absolutely thrilled with Phoenix Restore. Alan came and cleaned two of our carpets and two sofas this morning. They all look brand new. He is very knowledgeable about both carpets and upholstery and was able to give us great advice about how to maintain them. Alan was lovely and professional and we will definitely be using him again! More...

Reviewed on Facebook

25 July 2018

My wife booked Alan of Phoenix Restore to clean our Lounge carpet to the best of his ability, not expecting a great deal, as the carpet, with various spills, and dirty shoes etc. , made quite horrendous viewing. We were having a new suite delivered at very short notice and very kindly Alan managed to fit us into his schedule. He quoted us a price, and at the end of over 2 hours cleaning our carpet, not only kept to that price, but leaving us speechless with the results. It was genuinely like having a new carpet in there. Maybe we were lucky, but the dedication of Alan to his craft was unbelievable. Not only a nice guy but thoroughly professional and we thank him for the amazing service he provided us with. He told us, that whether it had been 2 hours or 6 hours, he would not have left us until he had been satisfied with the results. He is a genius and must be in everybody's phone book for when they next need their carpet transformed. Cheers from Mr & Mrs Kennedy of Hillmorton in Rugby. More...

Reviewed on Facebook

25 July 2018

Really pleased with my 3 piece suit and 2 carpets that were cleaned. Stains removed and lovely fresh smell. Most impressed with Alan's professional approach and going the extra mile tidying and cleaning areas he hadn't come to do but cut through to get to lounge etc and really respectful of my 3 house cats and keeping front door closed. Would recommend to anyone thinking of having this done. Thanks Alan. More...

Reviewed on Facebook

25 July 2018

What a fabulous and professional service by Alan, my carpets look unbelievable and smell fresh too. Lots of aged stains and doggy dirt tackled with ease and all natural cleaning products used which are kinder for my carpets. Wouldnt hesitate in recommending Alan for a reliable and outstanding service with exceptional results too ! Thanks so much Alan. More...

Reviewed on Facebook

23 July 2018

Alan has just completed an End of Tenancy clean for me. I am delighted with the results. He was a pleasure to deal with. For anyone looking for a truly professional service, at a competitive price, I would not hesitate to recommend Alan. Excellent workmanship and a fantastic result. Go on, give him a call, you will be glad you did.. More...

Reviewed on Facebook

verified
9 July 2018

Carpet Cleaning

Great job with cleaning some old carpets in a new house we bought.
Good communication and service. Highly recommend

1 July 2018

Cleaned out sofa today. Top job. Will use again

Reviewed on Facebook

verified
31 May 2018

End of Tenancy Cleaning

was all good, fast and precise.

verified
6 May 2018

Deep Cleaning Services

Fantastic! Great job! I’d certainly use this company again if I required further cleaning work.

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Reply from Phoenix Restore

Thank you Kat for the great review . Kind Regards, Alan, Phoenix Restore.

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6 May 2018

Deep Cleaning Services

Fantastic job! If I ever need my house cleaning again I will be back in contact.

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Reply from Phoenix Restore

Thank you Kat for the great review . Kind Regards, Alan, Phoenix Restore.

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4 April 2018

End of Tenancy Cleaning

Was very pleased with the work done. I will recommend Phoenix restore to my friends.

3 April 2018

Great Service at a Great Price. The lounge carpet looks Great �

Reviewed on Facebook

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2 April 2018

End of Tenancy Cleaning

Professional, thorough and highly recommended. Kept me up to date and very prompt with his communication.

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2 March 2018

Carpet Cleaning

Phoenix Restore was prompt, good value for money and did excellent work. Thank you.

Phoenix Restore
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Reply from Phoenix Restore

Thank you Jane for the great review .

24 February 2018

Alan was very efficient. Covered all areas as specified. Was pleased with my carpets and oven especially.

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27 January 2018

Carpet Cleaning

Firstly he was very punctual, friendly and straight away put me at ease, assuring me that he was very experienced in carpet and sofa cleaning. The attention he gave each of my items to be cleaned showed in the finished results, would definitely use Phoenix Restore again and would have no hesitation in recommending him to anyone in need of a carpet specialist cleaner. More...

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Reply from Phoenix Restore

Thank you Linda for the great review and I'm do happy that your were pleased with my service and the results and I look forward to meeting you again, kind regards, Alan, Phoenix restore

15 January 2018

I would HIGHLY RECOMMEND Phoenix Restore... Friendly and professional 5* service

Reviewed on Facebook

8 January 2018

Very professional, punctual and my sitting room carpet looks brand new. Thank you Alan.

Reviewed on Facebook

verified
13 December 2017

Carpet Cleaning

Alan responded very quickly to my request and was able to come out at short notice.
He was very professional and the carpets looked brilliant after the clean. He even added an extra treatment without charge.
I have a couple of cats and he was able to offer me advice on how to maintain carpets in the future.
I would certainly recommend him and will use him again.
More...

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Reply from Phoenix Restore

Thank you Dawn for the great review , Kind Regards, Alan

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28 November 2017

Carpet Cleaning

I was happy with how quick he was at coming out...
Carpet is clean except for the black sticky marks...

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31 October 2017

House Cleaning

Very efficient and great effort towards the cleaning. Very understanding after disputes with agents too. I would recommend to anyone. Thank you very much!

Phoenix Restore
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Reply from Phoenix Restore

Thank you Hannah and it was my pleasure to be of assistance to you.

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17 September 2017

Carpet Cleaning

Very professional service, on time and very efficient! Would recommend Alan to anyone!

Q&As

I love meeting people and showing people that after any of my services you can be amazed and also knowing how much cheaper it was to restore rather than replace.

I worked for Chemdry for many years and other cleaning companies and thought to myself that I could provide a better more affordable service myself .

Phoenix Restore always offer my customers both new and existing the same professional, punctual service each and every time as I will respect your home at all times and will always answer any questions and will not leave your property until I am completely satisfied and you most importantly and amazed with the results. Once you have used any of Phoenix Restore services then you will never need to use any other company. Also don't forget that once we quote you the price is fixed for ever .

Services

I use a top of the range Hdyramaster Raptor( only one in uk) with twin inline heaters and is delivers the cleaning solution at a very impressive 500psi which is stronger than a truckmounted machine and using natural based solution clean your carpets and then buff them with my floor buffer and carpets are dry in 1-2 hours and I apply deodoriser free to every carpet I clean, All carpets are checked before and after with my unique UV backlight survey . For carpets that are truly deeply ingrained or commercial carpets then I will use my RX-20 machine which is designed for the most heavily soiled carpets and will aid in bringing the pile back to life.

If you are moving out of your rented property then i can deep clean your property from top to bottom . this includes cleaning oven and extractor and replacing filter, clean and deodorise all carpets, clean and test smoke/ carbon monoxide alarms, cleaning of all internal widows and frames and inside frames, deep cleaning of bathroom and kitchen. thermos fog property which leaves property smelling fresh as this eradicates pet,cooking smoking odours. installing air fresheners and a free plumbing health check, fill any holes from nails/hooks. Also I can fumigate and flea treat your property if pets were present at a discounted small extra charge.

Just brought a new home or thinking of selling your property?? then this is the service for you which is a very thorough deep clean and makes your home not only deep clean but smelling fresh and will aid in the fast sale of your home or if you have just brought the property then this deep clean will give you the assurance that your new home is spotlessly clean and ready for you and your family. ALL properties are given a uv backlight survey before and after to make sure your new home is clean from dirt/stains you cant see. Quotes are tailored to the size of property.

I can fix leaks on a 24/7 basis and also can deal with all your plumbing requirements from fixing a leak to replacing bathroom sanitary ware or replacing radiators and the list goes on so just pm me what you need doing and I can come round and see and advise you of best way.

I can for your end of tenancy agreement fumigate your property and treat all carpets with a flea treatment that lasts for 6 weeks and will state this on the printed company receipt in which you get two copies all in plastic sleeves.

FREE WITH ALL CARPETS CLEANED.

For a small additional cost we can apply a carpet protection which lasts 2 years and will aid in helping to get any future stains out.

Firstly we will test fabric and colour bleed test and also a shrinkage test upon inspection.
This is so we know the fabric content as for example viscose (artificial silk) can only be dry cleaned. So we offer a water based clean or a dry solvent cleaning for specialist fine fabrics.
Our wet clean method means that suites are dry in 4-6 hours not days.

Phoenix Restore also clean leather suites but with our products it not only deep cleans buts also nourishes the leather and provides a protection to the leather as well.

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