Good service nuff said
Quick courteous service
Good pick of parcel. App is sh:t for website but Rogerstone store in very nice
Great friendly staff, very cheerful and helpful.
Pleasant enough experience!
Desirre Parzianello Kaluza
Best logistics company. Great staff, lovely reception and outstanding can-do attitude.
Went there to collect a parcel, changed location few years ago. The site is bigger and plenty of parking also the office inside is bigger and there are lockers there I'd you decide for your parcel to be left in the lockers. DHL is my no.1 for international courier service they have never let me down and there always the option to collect from the depot if you know your not going to be home for the delivery More...
Open till late and very professional...
Joy Nene Ogonnaya
Wasn't too hard to find and the lovely lady at the front desk was really helpful. Got my parcel with all items intact! Thanks DHL
The girl at the desk (reception) was so helpful, cheerful great costumer service!Recommended
Helpful staff and good service. Sending equipment to Sweden was easy enough here.
New depots. Very busy.
DHL service centre to send and receive parcels....
Great service, friendly staff
Pleasant well staffed reception area for goods drop off and paperwork. Large car park.
amazing service from DHL (Garath) today, saw I was busy and crept in put the parcel in the usual place and slipped away, not to mention the automatic divertion to the alternative address from the Newport depot. Its unusual to receive this level of service from a multi national company, greatly appreciated guys ********* More...
Good service !
Visited on 27th December to check my shipment status, had a great conversation with the girl at the desk there - very helpful and friendly staff. Recommended!
Very helpful staff.
Great customer service this morning. Thank you.
Service center staff are great DHL back is rubbish 7p a minute to call a call center lol a joke
They got my job done nice and quick! But they also had lost my parcel. Good job overall.
Very gentle Staff!! Make me save same money in my delivery
Always friendly staff eager to help
Great help at the counter from the two ladies.
Easy to do business with and overall satisfied
Staff are always friendly and helpful AND fruit, snacks and warm drinks are made available to customers. I don't think I've ever experienced better customer service (and I'm not paid by DHL!).
Nice staff !
Superb place. Quick service
Excellent customer service on point , friendly service and quick response . Only let down by KFC delivery,s off point . Dried and dry food good in warehouses , but not fried chicken . All other items perfect though .
Does the job
Leif Kristian Mortensen
It's a great office good service- a little out of the way if traveling by bus or tram- but easy to get to as DHL is just by the road- if you drive it's parking too....
Hassan Ejaz Studios
Quick and easy
Quick n easy.
Helpful friendly staff
Good service. Nice staff. Tried hard and sorted out problem. 5 star.
Quick and efficient
Ravi, amazing staff member, at the customer service sorted my problem in five minutes after watching my package go back and forth between Gatwick and Heathrow for 3 days.
Efficient service at the counter, but wrong phone number was listed on the delivery card (not the fault of the Hemel team obviously). 4 stars because parking was a real issue, do not know if this is because staff and delivery drivers are using the area or that it was a particularly busy Wednesday?Had to reverse out in any case, as there was no turning room and kerbs and gates made this quite difficult. Was asked to wait for a couple of minutes and the seating area was also clean and comfortable and also had some reading material. More...
Excellent staff, friendly , cheerful and very helpful.
Faster options available than the service points provided in the central Reading (being a distribution centre).
The girl was nice and cheerful, spent 5 mins in the office to dispatch.
Great Customer Service
Great parcel place fast and friendly
Excellent customer service, collected more than one parcel from these guys SO helpful
I sent a parcel. I wanted a box and found the staff very helpful.
Friendly helpful staff best courier company in my opinion
Distribution at its finest
Friendly staff, accessible from the nearby tram station
Quick and efficient. Area surrounding is a bit shady better to visit during the middle of the day.
Chi Fai Tang
Good customer service
Parking is available, easy to find
Good. Staff. Pleasant, clean atmosphere. Felt confident to use the service.
Very lovely and helpful staff
Best thing of this place is Car Parking facility. Other thing is that if you are in emergency and you have to receive your parcel quickly then you can call DHL on their helpline and you can self collect your parcel unless they deliver your home. It will save your precious time.
Valerio De Carlo
Sono stato servito abbastanza velocemente e non ho trovato code. Ottimo servizio.
Great service, very happy with this depo.
Friendly efficient staff.
Always helpful and cheerful staff at the reception.
Got confused as to what the actual entrance was to the carpark.
Excellent delivery service and communications from DHL.
I arranged to collect my parcel from the DHL service point in Croydon and saw a lovely lady there called Linda I had to wait a couple of minutes so she offered me a seat and a drink while I waited she was very friendly and the reception is decorated so nicely for Christmas she wished me a very happy Christmas and new year and I left with a smile on my face and my parcel!
Great company shame others have not experienced the same service I have will only use DHL
I used this Service Point for a number of times now. I always had a good experience, they're really helpful.
Helpful friendly staff, easy parking in a nice area.
Great service as always
Received a great service while awaiting delivery of my thermal imaging camera, a fragile item I was very anxious to know would get to me safely and securely. A card had been put through my letterbox while I had just popped out for a short while but, before I could consider how best to rearrange delivery, my husband answered a prompt phone call from a very concerned lady at DHL, who wanted to ensure that the package would get to me quickly and she couldn’t have been more helpful. I then received the camera promptly and exactly as arranged, and the whole experience was an impressive change from the usual irresponsible deliveries we get from other companies, that just leave packages on our doorstep in full view of any passer-by to help themselves to. More...