Loading...

Please wait ...

DHL logo
D

DHL

Shinfield, Wokingham

(81)
DHL logo
D

DHL

Shinfield, Wokingham

(81)

Reviews (81)

Leave a review
M
13 December 2019

A1

Y
26 September 2019

Good service nuff said

I
23 September 2019

Quick service

P
14 September 2019

Quick courteous service

J
7 September 2019

Good pick of parcel. App is sh:t for website but Rogerstone store in very nice

M
31 August 2019

Great friendly staff, very cheerful and helpful.

D
22 August 2019

Pleasant enough experience!

R
15 August 2019

Helpful staff

D
15 August 2019

Best logistics company. Great staff, lovely reception and outstanding can-do attitude.

S
8 August 2019

Went there to collect a parcel, changed location few years ago. The site is bigger and plenty of parking also the office inside is bigger and there are lockers there I'd you decide for your parcel to be left in the lockers. DHL is my no.1 for international courier service they have never let me down and there always the option to collect from the depot if you know your not going to be home for the delivery More...

S
26 July 2019

Open till late and very professional...

J
30 June 2019

Wasn't too hard to find and the lovely lady at the front desk was really helpful. Got my parcel with all items intact! Thanks DHL

M
28 May 2019

The girl at the desk (reception) was so helpful, cheerful great costumer service!Recommended

M
4 May 2019

Helpful staff and good service. Sending equipment to Sweden was easy enough here.

S
30 April 2019

New depots. Very busy.

S
4 April 2019

DHL service centre to send and receive parcels....

H
30 March 2019

Great service, friendly staff

N
28 February 2019

Pleasant well staffed reception area for goods drop off and paperwork. Large car park.

M
4 February 2019

amazing service from DHL (Garath) today, saw I was busy and crept in put the parcel in the usual place and slipped away, not to mention the automatic divertion to the alternative address from the Newport depot. Its unusual to receive this level of service from a multi national company, greatly appreciated guys ********* More...

A
30 January 2019

Good service !

M
4 January 2019

Visited on 27th December to check my shipment status, had a great conversation with the girl at the desk there - very helpful and friendly staff. Recommended!

G
4 January 2019

Very helpful staff.

J
30 December 2018

Helpful staff

N
4 December 2018

Great customer service this morning. Thank you.

S
4 December 2018

Service center staff are great DHL back is rubbish 7p a minute to call a call center lol a joke

O
4 October 2018

They got my job done nice and quick! But they also had lost my parcel. Good job overall.

N
4 September 2018

Very gentle Staff!! Make me save same money in my delivery

J
4 September 2018

Always friendly staff eager to help

J
30 July 2018

Great help at the counter from the two ladies.

O
30 July 2018

Easy to do business with and overall satisfied

T
30 July 2018

Staff are always friendly and helpful AND fruit, snacks and warm drinks are made available to customers. I don't think I've ever experienced better customer service (and I'm not paid by DHL!).

M
30 July 2018

Nice staff !

R
30 July 2018

Superb place. Quick service

S
30 July 2018

Excellent customer service on point , friendly service and quick response . Only let down by KFC delivery,s off point . Dried and dry food good in warehouses , but not fried chicken . All other items perfect though .

A
30 July 2018

Good service

M
30 July 2018

Does the job

L
30 July 2018

It's a great office good service- a little out of the way if traveling by bus or tram- but easy to get to as DHL is just by the road- if you drive it's parking too....

H
4 July 2018

Quick and easy

D
4 July 2018

Quick n easy.

I
4 June 2018

Helpful friendly staff

C
4 June 2018

Good service. Nice staff. Tried hard and sorted out problem. 5 star.

M
4 June 2018

Quick and efficient

A
4 June 2018

Ravi, amazing staff member, at the customer service sorted my problem in five minutes after watching my package go back and forth between Gatwick and Heathrow for 3 days.

A
4 June 2018

good service

T
4 June 2018

Efficient service at the counter, but wrong phone number was listed on the delivery card (not the fault of the Hemel team obviously). 4 stars because parking was a real issue, do not know if this is because staff and delivery drivers are using the area or that it was a particularly busy Wednesday?Had to reverse out in any case, as there was no turning room and kerbs and gates made this quite difficult. Was asked to wait for a couple of minutes and the seating area was also clean and comfortable and also had some reading material. More...

С
4 June 2018

Thanks

K
4 June 2018

Excellent staff, friendly , cheerful and very helpful.

D
4 June 2018

Fast service

C
4 June 2018

Faster options available than the service points provided in the central Reading (being a distribution centre).

E
4 June 2018

The girl was nice and cheerful, spent 5 mins in the office to dispatch.

P
4 June 2018

Good

M
4 June 2018

Great Customer Service

D
4 June 2018

Great parcel place fast and friendly

D
4 June 2018

Excellent customer service, collected more than one parcel from these guys SO helpful

S
4 June 2018

I sent a parcel. I wanted a box and found the staff very helpful.

W
4 June 2018

Excellent service

G
4 June 2018

Friendly helpful staff best courier company in my opinion

T
4 June 2018

Distribution at its finest

M
30 July 2017

Friendly staff, accessible from the nearby tram station

D
30 July 2017

Quick and efficient. Area surrounding is a bit shady better to visit during the middle of the day.

C
30 July 2017

Good service

M
30 July 2017

Good customer service

P
30 July 2017

Parking is available, easy to find

W
30 July 2017

Good. Staff. Pleasant, clean atmosphere. Felt confident to use the service.

F
30 July 2017

Very lovely and helpful staff

M
30 July 2017

Best thing of this place is Car Parking facility. Other thing is that if you are in emergency and you have to receive your parcel quickly then you can call DHL on their helpline and you can self collect your parcel unless they deliver your home. It will save your precious time.

V
4 June 2017

Sono stato servito abbastanza velocemente e non ho trovato code. Ottimo servizio.

M
4 June 2017

Excellent service

D
4 June 2017

Great service, very happy with this depo.

B
4 June 2017

Friendly efficient staff.

A
4 June 2017

Great service

D
4 June 2017

Always helpful and cheerful staff at the reception.

M
4 June 2017

Got confused as to what the actual entrance was to the carpark.

G
4 June 2017

Excellent delivery service and communications from DHL.

F
30 July 2016

I arranged to collect my parcel from the DHL service point in Croydon and saw a lovely lady there called Linda I had to wait a couple of minutes so she offered me a seat and a drink while I waited she was very friendly and the reception is decorated so nicely for Christmas she wished me a very happy Christmas and new year and I left with a smile on my face and my parcel!

J
30 July 2016

Great company shame others have not experienced the same service I have will only use DHL

M
30 July 2016

I used this Service Point for a number of times now. I always had a good experience, they're really helpful.

T
4 June 2016

Very good

P
4 June 2016

Helpful friendly staff, easy parking in a nice area.

M
4 June 2016

Great service as always

V
4 June 2015

Received a great service while awaiting delivery of my thermal imaging camera, a fragile item I was very anxious to know would get to me safely and securely. A card had been put through my letterbox while I had just popped out for a short while but, before I could consider how best to rearrange delivery, my husband answered a prompt phone call from a very concerned lady at DHL, who wanted to ensure that the package would get to me quickly and she couldn’t have been more helpful. I then received the camera promptly and exactly as arranged, and the whole experience was an impressive change from the usual irresponsible deliveries we get from other companies, that just leave packages on our doorstep in full view of any passer-by to help themselves to. More...