Welcome to Access Care
We are proud to offer a bespoke, exclusive and discreet service for discerning individuals seeking qualified, private carers and companions to support them in the comfort of their own homes. Since 1994, our independent, family-run business has been committed to introducing exceptional, Live-in Carers who provide a personalised service that prioritises independence, dignity, and well-being.
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65 customer reviews
Tania Buckley
Lovely team with a very personalised and caring service.
Reviewed on Facebook
Jonathan Waugh
A wonderful team to work with and an organisation with very high standards all round. Definitely a full 5 stars!
Reviewed on Facebook
Jess Anderson
I love the ethos of the company and how the team strives to serve clients, customers and carers equally and with a constant desire to go above and beyond. True passion for care. ❤️
Reviewed on Facebook
Amanda
Access Care have been amazing! I have been really worrying about my mum needing care and she was refusing to go into a care home, I then came across Access Care who provide live in carers, which was new to me, they put me to ease with everything they found my mum a lovely carer and got them with her with in 24 hours! Access Care made the transition very smooth! I would highly recommend Access Care and definitely be using them again in the future. More...
Reply from Access Care - Gold Standard Live-in Care
Hello Amanda, thank you for your kind words Access Care work incredibly hard to arrange the right Live-in Carer for you and we are always delighted to be able to move quickly and get the right live-in carer for you. Thank you for contacting Access Care
Wendy
Access Care saved the day when I was looking into Live-In care for my mum at short notice, they were able to find a carer really quickly and were the most understanding out of all the agencies who approached us. They really know what they are doing! Jo has been a real support, checking in weekly to make sure everything's ok. My mum loves her carer and it's allowed her to stay at home which is fab! Thank you Access Care! More...
Pauline
Access Care provided a carer for a close family member of mine, they were efficient, friendly and found us our perfect carer in no time. I would definitely use Access Care again! More...
Tracy
Access Care have provided me with a fab service. Fast, efficient and really listened to our requirements. I would recommend to anyone looking for an understanding company who go above and beyond.
Reply from Access Care - Gold Standard Live-in Care
It was an absolute pleasure, so glad we were able to help you.
Tim Mkumba
Company is very professional and caring to both it's workers and service users. Communication is on a very high level, principles and procedures are well laid out and easy for everyone to understand. Very friendly and helpful atmosphere all around the company from Senior Management to all staffing levels. Would greatly recommend 100% More...
Reviewed on Facebook
Louise Webster
I have worked here now since mid August. The staff are very friendly and welcoming, and really do work as a team! Not only that but they ensure both the clients and carers are happy. I would definitely recommend this as a company to use for a loved one or to work for! More...
Reviewed on Facebook
Clare Read
Access Care come highly recommended in our family. All the carers have been well matched and if there are ever any problems, these are sorted out quickly and efficiently
Reviewed on Facebook
Ferdi
Home & Domiciliary Care
Response time after placing my request was immediate. Listened to the needs of the customer and followed up with all the necessary details required.
Jennie
Access Care were incredibly responsive to my needs, I felt that they really listened and understood what I was saying. Within 48 hours Daddy had an amazing Carer and they are getting on so well. It has been amazing as now when I spend time with Daddy I am able to be his daughter rather than his Carer. Only wish I knew about the service years ago. More...
Reply from Access Care - Gold Standard Live-in Care
We were so pleased we were able to respond to your request for help with your Daddy quickly.
Susan
Access Care are wonderful to work with - they are understanding, forward thinking, and always put their clients wellbeing and happiness first. The carer they arranged for my parents has become their companion and friend, and they love having her around. It gives the whole family peace of mind - I would recommend Access Care to anyone. More...
Reply from Access Care - Gold Standard Live-in Care
Thank you very much for your review, it is lovely to hear that we were able to provide peace of mind to you and your family!
Sharon
Access Care helped provide regular carers for my Mother with Dementia. The process was so simple and the office staff couldn't have been more helpful. Someone came to visit my Mother and we had a wonderful carer called Jurate arrive just days after! The service Access Care have provided is 5* and I would highly recommend them to anyone. I can finally stop worrying about my Mother knowing she is being cared for in her own home by carers who she loves. More...
Reply from Access Care - Gold Standard Live-in Care
Thank you for your feedback Sharon. So lovely that you no longer need to worry about your Mother and I can imagine this really allowed you to enjoy your time together more, stress free.
Nancy Annabel Wambui
very supportive, organized and i would 100% recommend it :))
Reviewed on Facebook
Roger Lamb
The Access Care team always deliver above my expectations, regularly demonstrating that they really care about the people they deal with. It's easy to see why they are getting good recommendations on here. More...
Reviewed on Facebook
Gemma Brunton
Access Care were totally indispensable right from the first enquiry when we didn't even know what we needed. They guided us with compassion and professionalism and the excellent customer service in the office as well as the brilliant care from the carers for our Granny made it a joy to work with them. I would thoroughly recommend Access Care to anyone needing help for a loved one in their own home. More...
Reviewed on Facebook
Laura Harvey-Smith
Gold star customer service and care with fast reply/response!
Reviewed on Facebook
Suzanne Richardson
Access Care believe the Home is where the heart is and provide personalised care and support in the comfort of your own home across the UK.
Reviewed on Facebook
Emma White
Access care offers such amazing customer service. Such wonderful carers and a great team who are so understanding and always quick to respond if we have any queries. We highly recommend Access Care.
Reviewed on Facebook
Ben White
Fantastic service from Tiggy and her team. I would highly recommend Access Care.
Reviewed on Facebook
Ilona Ilonyte
Lovely bunch of people . Melanie and her team are fantastic ! �����
Reviewed on Facebook
Elizabeth Hart Mullock Hubberstey
We needed emergency waking nights care after my mother had a bad fall. Pamela was excellent in providing this. Great communicator and listener. The 2 night carers we had were both very hard working and good. Will definitely use Access again as they are friendly, reliable and professional. More...
Reviewed on Facebook
Imogen Dalton
As soon as we started dealing with Access Care in December 2016, we knew we were in safe hands. Always professional, great at listening and understanding our needs for mum.
Reviewed on Facebook
Lynnsey Mannion
So immensely proud to work with such a great team!
Reviewed on Facebook
Cerian 'Cez' Lewis
What an amazing, professional team to work with!
Reviewed on Facebook
Abbey Clark
Access care are brilliant, very proffesional, caring and compassionate team. All staff work together to provide the best quality of care for the service users.
Reviewed on Facebook
Owen Murphy
Absolute pleasure to deal with amlovely team of lady’s and always there to help thank you so much
Reviewed on Facebook
Sally Berg
Access Care have been an absolute joy to work with so far.They have been totally professional, responsive, caring and supportive to all our needs and wants in setting up live in care for my dear Aunt. I have had immediate replies to my emails and the staff I was working with have bent over backwards to accomodate all our requests and gone out of their way to find a great match for my Aunt. It has been a hassle free and smooth transition which has been a great relief as I live overseas. They have taken care of everything so efficiently and lovingly and made my Aunt feel so comfortable that it has been an absolute pleasure all round and my Aunt now has a lovely carer to look after her every day, I'm so happy and relieved! Thank you so so much all at Access Care - you ROCK!! More...
Reviewed on Facebook
Alison Baird
Fantastic service, with quality care. So proud to be a part of this!
Reviewed on Facebook
Virginija Milasiene
If You knock one door and it does not open ,do not push-if You push the door qently and it Open that is for You. You cannot go through a CLOSED door - Access Care always open for You , what You need ? -just to make a right desicion , we are for You , safety and joyful time to be together as a good team Love and Respect care giver in Virginia / sorry for mistakes/ I'm speaking from my heart :) We love You More...
Reviewed on Facebook
Asta Chamanskaite-Kursiene
Reviewed on Facebook
Emma AccessCare
Very proud of the service we provide to both our clients and carers!
Reviewed on Facebook
Viktor Alexander Merkushev
Access Care provides wonderful service for it's clients!
Reviewed on Facebook
Joanne Raggett
I can't express how happy I am to have access care looking after Mum. I know she's well cared for and in the hands of professional kind people who become friends and part of our family. They give 100% I can relax knowing Mums in good hands. Thank you More...
Reviewed on Facebook
Lorna Willett
Reviewed on Facebook
Amethist Abonit MaineCoon
iam very happy to be part of access care , and wishing you all very happy holidays
Reviewed on Facebook
Ona Jakutiene
Reviewed on Facebook
Liucija Dirginciene
Reviewed on Facebook
Manny C Yemi
This team have thoroughly exceeded my expectations and certainly know their stuff.
Reviewed on Facebook
Regina Mandeikiene
Access Care - the Best Company - super service and wonderful Team! Thank you!
Reviewed on Facebook
Vitalijus Capas
Reviewed on Facebook
Halina Chrobak
I am happy that I have opportunity to join that fantastic Team.
Reviewed on Facebook
Ольга Рябинскене
Reviewed on Facebook
Leanne Tasker
Reviewed on Facebook
Egle NT
Reviewed on Facebook
Vida Padegimiene
Reviewed on Facebook
Ona Zelniene
Reviewed on Facebook
Egle Daina Sk
Reviewed on Facebook
Susan Healey
Reviewed on Facebook
What do you love most about your job?
What We Love Most About Arranging Live-In Care
At Access Care, arranging live-in care isn’t just a job—it’s a privilege. Every day, we have the opportunity to make a real difference in people’s lives, bringing comfort, independence, and peace of mind to those who need it most, when they need it!
1. Connecting Families with Compassionate Carers
One of the most rewarding parts of what we do is matching people with carers who truly understand their needs. We take the time to find the perfect fit—someone who not only provides professional care but also brings warmth, companionship, and reassurance to a family’s home.
2. Giving People the Choice to Stay in Their Own Homes
Home is where we feel safest, where our memories live, and where we are most comfortable. We love that our work allows people to remain in the place they love, surrounded by familiarity, instead of moving into a care home.
3. Easing the Burden for Families
We understand how overwhelming it can be for families to navigate care options. Many come to us feeling lost, stressed, or worried about their loved ones. Being able to step in and provide guidance, reassurance, and a seamless solution is something we find incredibly fulfilling.
4. Witnessing the Positive Impact of Care
Seeing how a carefully chosen carer can transform someone’s life—helping them regain independence, confidence, and even joy—is what keeps us motivated. From helping with daily tasks to sharing laughter over a cup of tea, we love knowing that we’ve played a role in bringing happiness to someone’s day.
5. Building Relationships That Last
We don’t just arrange care; we build relationships. Whether it’s with our clients, their families, or our carers, we take a personal interest in everyone we work with. We celebrate the small wins, listen to concerns, and ensure that every person feels valued and supported.
6. Upholding Family Values in Everything We Do
As a family-run business, care isn’t just about providing a service—it’s about upholding the values of trust, kindness, and respect that our founder, Judie Tighe, instilled from the very beginning. Helping others the way we’d want our own loved ones to be cared for is at the heart of everything we do.
7. Making a Genuine Difference, Every Day
At the end of the day, there’s nothing more rewarding than knowing we’ve helped someone live more comfortably, safely, and happily at home. That’s why we do what we do, and it’s what keeps us passionate about live-in care, year after year.
If you or your loved one needs compassionate live-in care, we’re here to help. Let’s find the perfect carer together. ?
What inspired you to start your own business?
About Access Care: Compassionate Live-In Care Since 1994
Frustration in a way! And from being in your position, looking for a care solution! Access Care was founded in 1994 by Judie Tighe, who saw a critical gap in the live-in home care industry. After experiencing firsthand the challenges her mother faced in securing care for her father post-hospitalisation, Judie set out to simplify the process. Her goal was to create a reliable, compassionate, and efficient service that supports both individuals in need of care and the families who arrange it.
Today, Access Care continues its legacy under the leadership of Tiggy Bradshaw, Judie’s daughter. Together with a dedicated team, they personally ensure that every client receives outstanding support and that every carer is carefully selected to provide the highest level of care.
With a focus on quality and attention to detail, we offer a personalised live-in care service that combines the warmth of a small, family-run business with the reliability and expertise of an established care provider.
Why should our clients choose you?
Why Choose Access Care for Live-In Home Care?
Choosing a live-in care provider is about more than just services—it’s about finding people you can trust. At Access Care, we specialise in arranging exceptional carers with a genuine personal touch. Here’s why families across the UK turn to us:
Independent & Family-Run Live-in Care Agency
We’re a proudly independent, family-run business—not a franchise. That means personalised care, flexible service, and a relationship where you’re always more than just a client. We have no intention of ever changing!
Family Values at Heart
Founded in 1994 and passed from mother to daughter, Access Care is built on trust, compassion, and a sense of responsibility. Our founder, Judie Tighe, still oversees the business with the same care and dedication that started it all.
Decades of Experience
With over 30 years in live-in care, operating since 1994, we bring deep expertise and insight into what makes care truly effective, respectful, and life-enhancing. We know what we are doing and we do it well.
Truly Personal Service
We take time to listen. From your first call to every care arrangement we make, you’ll feel the warmth, attention, and understanding that sets us apart.
Tailored Care Solutions
Your care is as unique as you are. We arrange bespoke live-in care packages based on your medical needs, lifestyle, and personal preferences—no one-size-fits-all.
Thoughtful Carer Matching
We go beyond qualifications—matching clients with carers who suit not just their needs, but their personality and way of life. It’s about compatibility and comfort.
Top-Tier, Self-Employed Carers
Our carers are experienced, self-employed professionals. This gives you flexibility, consistency, and access to a wide pool of skilled individuals.
High Standards, Always
We rigorously vet every carer and continually review our services to ensure we provide only the best in care and professionalism.
A Trusted Name in Care
We’re proud to be recognised for our compassion, quality, and commitment. Families across the UK rely on us to support their loved ones with dignity and respect.
Can you provide your services online or remotely? If so, please add details.
Understanding Your Needs – A Personal Approach to Live-In Care
At Access Care, we believe that exceptional care begins with a conversation. Taking the time to understand your unique needs, preferences, and lifestyle allows us to create the perfect live-in care arrangement for you or your loved one.
We proudly arrange care across the UK (and beyond), and from our head office in Stockbridge, Hampshire, we offer a variety of ways to connect:
Flexible Consultation Options
✅ Home Visits – If you’re within 60 miles of our office, we’re happy to visit you in the comfort of your home. Alternatively, we can meet at a mutually convenient location if that works better for you.
✅ Video Consultations – Our virtual meetings allow family members to join from anywhere. Simply book online, and if you need a weekend slot outside of these hours, just ask—we’re happy to accommodate.
✅ In-Office Appointments – You’re always welcome to visit us at our Stockbridge High Street office between 10 AM – 4 PM, Monday to Friday. We’re conveniently located above a coffee shop! Just give us a call to schedule an appointment on 0300 401 0023
A Tailored Consultation Experience
We don’t believe in rushed meetings or one-size-fits-all solutions. Our appointments are flexible, unrushed, and designed around you—though we typically recommend setting aside 30 minutes to an hour for planning purposes.
During our conversation, we’ll take the time to:
Understand your care needs and personal preferences
Discuss your lifestyle, home environment, and daily routine
Build a profile of the ideal carer match for you
Outline the specific duties and level of support you require
We ask detailed questions because we believe the finer details matter. By truly getting to know you, we ensure that the carer stepping into your home is the right fit—both professionally and personally.
Let’s start the conversation today. Get in touch to arrange a consultation and take the first step towards compassionate, tailored live-in care. ?
Access Care – Trusted Live-in Care Specialists Since
Access Care is a family-run live-in care agency with over 30 years of experience in matching compassionate, qualified carers with individuals across the UK from the tip of Cornwall to the highlands of Scotland and beyond. We specialise in providing personalised, full-time care that enables people to remain in the comfort and familiarity of their own homes.
Our services cater to a wide range of needs, including young adult care, elderly care, dementia support, complex medical conditions, and companionship. Whether you require short-term respite or long-term assistance, we offer flexible solutions tailored to your unique circumstances.
Every carer we introduce is thoroughly vetted and trained, ensuring peace of mind for families. We take pride in our attentive matching process, considering not just care requirements but also personality and lifestyle preferences to foster meaningful relationships between our clients and our carers.
At Access Care, we believe that quality care is about more than just assistance—it's about enhancing the quality of life. Let us help you find the perfect live-in carer to support your loved one's independence and well-being.