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Unity Health Care Solutions Ltd profile image
U

Unity Health Care Solutions Ltd

Unity is built on personal experience, passion, and a commitment to providing high-quality care for adults. We have almost 40 years of experience in the care sector. We have also been on the receiving end, looking for excellent care for our relatives. We understand how frustrating and time-consuming it can be to find someone you can trust to look after your loved ones. This experience gave us the courage to combine our strengths and create something unique: care that is genuinely led by the person receiving our service and their families. Our passion is to provide the support that enables our service users to live their lives to their fullest and enjoy every day, regardless of the difficulties they meet along the way. Unity Health Care Solutions is regulated by the Care Quality Commission (CQC), rated "Good", and we are proud to offer the following services: - Domiciliary Care (Home Care) - Live-in Care (short and long term placements) - Respite Care

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Hear from
a professional

What do you love most about your job?

No two days are the same, and every day brings new challenges which we have to face. It is a continuous learning path. We also meet some wonderful people who share the same values and principles as us and find true pleasure in helping others.

What inspired you to start your own business?

Throughout many years, all people we cared for made us realise that no one is invincible, and at some point in life, we all need a little helping hand to carry on.
Far too often, people assume that they know better what others need or want and categorise them because of their past or illnesses without giving them a chance to express themselves.

Not being able to change people's mentality really frustrated us. So we decided to open our own company, build on what we believe excellent care should look like—giving our clients and the staff the opportunity to grow and reach their full potential.

Why should our clients choose you?

Why should you choose Unity? Because we will listen to you. We want to hear your thought and opinions, and we will provide you with the support you need to reach your goals. People often forget that providing care is a two-way process based on mutual trust and respect. We want you to trust us that we will do everything to provide you with the service you are truly satisfied with and respect your choices and decisions.

Can you provide your services online or remotely? If so, please add details.

No, we can not provide services online or remotely.

What changes have you made to keep your customers safe from Covid-19?

To keep our clients safe from Covid-19:
Our team had additional training sessions on infection prevention and Covid-19 specific training
We made changes in the way we provide staff, minimising rotation
We introduced mandatory testing for our carers based on Government guidelines
We increased the frequency of audits and staff supervisions to be able to recognise any areas needing improvement

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Reviews

4.80/5.00

based on 18 reviews

The average rating for Bark Home Care Specialists in Hexham is 4.80, based on 18 reviews.

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