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Global RTS Healthcare profile image
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Global RTS Healthcare

Global RTS Ltd Mission Statement Excellent care at affordable price is the heartbeat of our business; we will strive to provide and maintain the highest standard of care to our service users. Retention of both clients and staff will be our main driving force which will be achieved through the following, on-going self-assessment, monitoring of service, training, staff appraisals, communication and strict adherence to our values, Policies and Procedures. We endeavour to undertake regular spot checks on staff to ensure their performance meets RTS Healthcare set standards of care. RTS Healthcare Services’ experienced management team will assess all our potential clients and discuss with them their needs and tailor-make their service package before we commence care on them. We will devise a tailor-made plan of care management programme that incorporates regular visits, assignments to ensure that we meet each individual need, more so a carefully selected qualified and trained Healthcare worker will be picked from our team to be main carers for the clients even though minimum rotations will be carried out. As mentioned above our manager will also liaise with all our clients on a regular basis to ensure that they are satisfied with the service provided, listen to their suggestions with an aim of improving care on them and ensure that we are able to respond promptly to any changes in their individual needs as and when they occur. We will also ensure that Service users are assisted in making their own decisions and control their own lives and are supported in maintaining their independence. RTS Healthcare Services will ensure that each client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments. Also, we will ensure that all our service users will be treated equally and protected against any form of discrimination and abuse, as the company has zero tolerance to any form of discrimination or abuse. Our ‘Motto’ is “RTS Changing Lives For Better”

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What do you love most about your job?

At RTS healthcare we care for physical, mental, spiritual and emotional needs of our clients to maintain and/or restore their dignity guided by the 6Cs - Care, Compassion, Competence, Communication, Courage and Commitment. We believe in changing one life at a time.

What inspired you to start your own business?

My journey was inspired by the health needs of my father who survived stroke twice and sadly died from all health challenges that result from suffering from stroke. Although my father eventually lost his life to effects of stroke, I believe he survived 5 more years after his first stroke because the family and carers gave him the 6Cs; care, compassion, competence, communication, courage and commitment. This is what inspired me and I believe that every one who needs support and care deserve in order to attain good quality of life.

Why should our clients choose you?

We care with our heart and we are guided by 6Cs ; care, compassion, competence, communication, courage and commitment. That's is what quality care is all about and that's what clients need .Quality care is not common but we are glad that @ RTS healthcare we strive to provide such.

Can you provide your services online or remotely? If so, please add details.

Our services are all physical. We specialise in personal care and domestic care which both require RTS healthcare staff to operate in the field/community. For that reason we are do not do on line services.

What changes have you made to keep your customers safe from Covid-19?

Our infection policy requires us to observe the correct use of PPE each time we pay our clients a visit and correctly dispose of it between clients to protect both clients and staff from infections.

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Reviews

4.90/5.00

based on 32 reviews

The average rating for Bark Home Care Specialists in Bishops Stortford is 4.90, based on 32 reviews.

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