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The Gadget Refuge Grampian profile image
T

The Gadget Refuge Grampian

We are a small family run business specializing in the repair of smart phones, tablets, laptops, PC's and other portable devices, as well as supplying high quality refurbished mobiles throughout our network. Repairs commonly undertaken are Apple / Android phones and tablets with broken or faulty screens, battery replacements, faulty charging ports etc. We go that extra mile for our customers and offer optional free collection & return of their broken / faulty gadget, from anywhere within the Grampian region including Brechin & Montrose. Excellent customer service feedback / recommendations received via our Facebook page.

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What do you love most about your job?

The freedom of being able to travel around the Grampian area collecting / returning our customers gadgets with the amazing scenery that can be seen along the way.
The sheer pride and self satisfaction gained knowing our customers are happy and satisfied with our service.

What inspired you to start your own business?

With the uncertainties relating to the current climate, and what seems like a lack of commitment to providing proper customer care by so many businesses and services (globally), led to our new family run business with customer satisfaction and service as our top priority.

Why should our clients choose you?

Pride, passion and commitment in carrying out any repair to ensure customer satisfaction.
We only use quality, previously proven replacement parts in all our repairs (cheaper parts are available but have been proven to fail)
Optional Free collection & return of the faulty / broken gadget from anywhere within the Grampian area (including Brechin & Montrose).
We will go that extra mile for our customers, including out of hours and weekends, or even a temporary replacement phone.
All our repairs come with a complimentary 3 or 6 month warranty.

What changes have you made to keep your customers safe from Covid-19?

During Face to Face collections or deliveries, we always ensure a face mask is worn and hands cleaned with gel.
On completion of all our repairs, we thoroughly clean the phones / tablets with isopropanol alcohol before inserting into a padded envelope for cleanliness and protection.

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Reviews

4.97/5.00

based on 356 reviews

The average rating for Bark Computer Repair Services in Aberdeen is 4.97, based on 356 reviews.

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