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What is unique about Wise?
We’re passionate about getting this right for you and understand this industry can be a minefield of information and confusing. With access to all products in the market, whether it’s solar panels, heat pumps or battery storage systems, we don’t subscribe to a one size fits all approach, our experienced team will provide bespoke customised systems designed to be the best fit for your home or budget, therefore achieving optimal energy savings.
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38 customer reviews
Consumer
A superb family run company to work with. I elected to install solar panels, with a battery storage system and will be soon following up with an Air Source Heat Pump to complete the suite. At every step of the way I was kept informed of progress by a dedicated project manager and every timeline was met. If you are considering green energy initiatives, with great customer service and advice look no further. The service is professional, courteous and nothing is too much trouble to ensure the system installed meets your needs. I would whole-heartedly recommend Wise Green and my experience makes them the first choice company in the region. More...
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Ruth
We are very happy with our givenergy battery, something we have wanted to do for awhile. After lots of research we chose wise green, Simon came and discussed with us what our choices were. Wise green are local have someone on the end of the phone. Bradley and his mate were a delight to have here and did a very neat and tidy job. More...
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Andrew Gatfield
How refreshing to find that good advice and service still exist! I had been researching Electric solar panels for a couple of years (we already have a wet HW solar installation) Wise Green Technical sales (Elton) arrived on time as planned and talked us through which system was best for us. He answered my many questions politely and concisely with no hard sell/special-offers-on-the-day at all. Their staff and external contractors all arrived on site over the install period days on time and with all the materials needed for a smooth job through to completion. (It's taken longer to get a smart meter installed than this whole job!) Other Solar installers take note - this is how it should be done - this project has restored my faith in local workmanship. No problem in recommending them to other prospective clients. More...
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david mills
simon came wednesday 02/10/2024 to explain about solar panels and batterie storage nothing was to much trouble decided to go with wisegreen energy had a phone call from grant on 21/10/2024 saying they can fit us in earlyer scafolders comin friday 25/10/2024 these chaps were first class materials came later that day the chaps fitting the panels and bird wire came monday 28/10/2024 and the sparkys tuesday29/10/2024 all completed the chaps were first class cleard up any mess ect the scafolders came to take down scafold tuesday 05/11/2024 before i instructed wisegreen energy i did a lot of resurch with diffrent copanys would highley recomened nothing was to much trouble 11out of 10
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Mr Waring
Wise Green Energy were courteous and helpful in enabling us to choose the right domestic battery and car charger. Their personnel are skilled and ready to share their advice. The installation was done efficiently and on time. More...
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Claire
Great company and passionate about what they do, brilliant communications, work completed as agreed and trades that they sent in to complete the work were brilliant, I would recommend Wise Green Energy to others.
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Michael Flatman
Having decided to install solar panels and a battery system I was so pleased that I chose Wise Green Energy. From start to finish the process was professional and all appointments, installation days and times were exactly as planned. The work was carried out to the highest standard and everything was done to ensure that I was happy with the system and that it was working correctly. I have no hesitation in recommending Wise Green Energy. More...
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Sarah Weir
I had solar panels installed over the summer using Wise Green Energy. My experience with the company was excellent from start to finish. The initial consultation was informative and I was provided with all the information in writing to consider before going ahead. Communication from the team and my project manager were excellent throughout. There were some delays with supplies and then the weather further delayed installation. I was kept up to date throughout all of this and my project manager tried to ensure that dirusption was kept to a minimum. The teams working on the installation were all friendly and professional. The installation was the easiest work I've had done on my house. I love the panels, they've been working without issue since installation. Setting up the export to the grid with ny supplier was also super easy. Wise Green provided me with all the paperwork I needed promptly following installation. I have no hesitation in recommending Wise Green Energy to anyone looking for green energy installations. More...
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ROBERT O'NEILL
We would strongly recommend Wise Green Energy. From initial contact to installation we were greatly impressed by the professionalism of all those involved in advising on and delivering our Solar system. At no point did we feel pressured or that we might have made the wrong choice with Wise Green energy. A thoroughly satisfactory experience. More...
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Stephanie Gilliver
I would highly recommend Wise Green Energy for a solar installation. They have been great to work with from the start, with friendly and helpful staff and subcontractors. We have had 18 panels and a battery fitted. They helped us get the best design and we are very happy with the overall result. Alex was excellent as a project manager, kept in touch and explained the process as we went along. More...
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Mrs margaret garden
We are sorted now and all involved were extremely helpful
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Rob
I recently had the pleasure of working with WiseGreenEnergy for the installation of a solar energy system at my property, and I must say, their service was nothing short of brilliant. From start to finish, the entire experience was seamless, professional, and highly impressive. As an engineer with a strong technical background, I approached this project with a high level of scrutiny. I obtained 11 quotes from various competitors, each offering their own solutions. However, WiseGreenEnergy stood out from the crowd, not only for their competitive pricing but also for the comprehensive and innovative solution they proposed. Their approach exceeded my expectations in every way, combining cutting-edge technology with thoughtful design to ensure maximum efficiency and performance. The quality of the work provided by WiseGreenEnergy is outstanding. The solar panels and equipment they installed are top-notch, reflecting the latest advancements in solar technology. Every component was carefully selected and expertly installed, ensuring optimal performance and efficiency. It’s clear that WiseGreenEnergy is committed to delivering the highest quality products to their customers. One aspect that truly stood out was the exceptional leadership demonstrated by their reinstallers and project managers. The team was led by individuals who not only possessed a deep knowledge of solar energy systems but also showcased remarkable project management skills. They kept me informed throughout the entire process, addressed any concerns promptly, and ensured that everything was completed on schedule. Their ability to coordinate the project so efficiently is a testament to their expertise and dedication. The reinstallers were meticulous in their work, paying great attention to detail to ensure that every panel was perfectly aligned and securely installed. Their professionalism and craftsmanship were evident at every step. They were courteous, respectful of my property, and left the site clean and tidy upon completion. Overall, my experience with WiseGreenEnergy has been incredibly positive. Their commitment to quality, coupled with the exemplary leadership of their team, makes them a standout choice for anyone considering solar energy solutions. I highly recommend WiseGreenEnergy for their brilliant service, exceptional quality of work, and the outstanding leadership displayed by their reinstallers and project managers. As an engineer who carefully evaluated multiple options, I can confidently say that WiseGreenEnergy surpassed all expectations and truly set the bar high in the solar energy industry. More...
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Mr Harrison
I have just had my 18 panels, and 9.5kW battery fitted by Wise Green Energy. It has been a pleasure to deal with the team from start to finish, because of their willingness to help and professional attitude. Simon came to see me and was very thorough in establishing our needs and explaining the different components of the system. He was clearly knowledgeable and very passionate about the products. We did obtain two additional quotes, Wise Green Energy were bang in the middle which gave me more confidence that their pricing structure was accurate and fair given the quality of the products supplied. Alex was our project manager throughout the install, he was fantastic and communicated at every single stage. What he said would happen did happen at the time it should have. The two roofers Dan and Charlie were awesome as were the two young electricians, They clearly knew their trades. A big thanks to the young Sparky who assisted me in setting up the GivEnergy app on my phone and for showing me the main features to get me up and running. It has honestly been a pleasurable experience and I would highly recommend Wise Green Energy. More...
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David Turner
WGE installed a solar-assisted heat panel for me a few years ago. A recent blip in its operation led me to call them in to investigate. This turned out to be a temporary fault that required no remedial action but their investigating engineer (Kevin) noticed that the hot water side of our system lacked an expansion vessel. He has since installed one (at a very reasonable price) and the happy by-product is that our bathroom shower no longer drips.Excellent work from Kevin and I wholeheartedly recommend WSE. More...
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Rob
I recently had the pleasure of working with WiseGreenEnergy for the installation of a solar energy system at my property, and I must say, their service was nothing short of brilliant. From start to finish, the entire experience was seamless, professional, and highly impressive. The quality of the work provided by WiseGreenEnergy is outstanding. The solar panels and equipment they installed are top-notch, reflecting the latest advancements in solar technology. Every component was carefully selected and expertly installed, ensuring optimal performance and efficiency. It’s clear that WiseGreenEnergy is committed to delivering the highest quality products to their customers. One aspect that truly stood out was the exceptional leadership demonstrated by their installers and project managers. The team was led by individuals who not only possessed a deep knowledge of solar energy systems but also showcased remarkable project management skills. They kept me informed throughout the entire process, addressed any concerns promptly, and ensured that everything was completed on schedule. Their ability to coordinate the project effectively is a testament to their expertise and dedication. The installers were meticulous in their work, paying great attention to detail to ensure that every panel was perfectly aligned and securely installed. Their professionalism and craftsmanship were evident at every step. They were courteous, respectful of my property, and left the site clean and tidy upon completion. Overall, my experience with WiseGreenEnergy has been incredibly positive. Their commitment to quality, coupled with the exemplary leadership of their team, makes them a standout choice for anyone considering solar energy solutions. I highly recommend WiseGreenEnergy for their brilliant service, exceptional quality of work, and the outstanding leadership displayed by their installers and project managers. They have truly set the bar high in the solar energy industry. More...
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Simon had great product knowledge and was very informative. Installation installed as agreed. All areas left clean and tidy
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Ann
I was pleased with the service we received. There was no hard sell and plenty opportunity to ask questions and time to make our decision. A programme was put on our phone and computer so we can see how the battery is working More...
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Bernard Perry
We already had 10 PV panels and wanted to get the added benefit of home storage. The GivEnergy 9.5kWh battery system installed by this company is ideal, both allowing solar top up from the panels and overnight cheap charging to make up any shortfall. Everything worked pretty much straight away and we are very pleased with the service. More...
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peter thurgood
Wise Green Energy installed 12 solar panels and a 5.2 battery system. The products, service, and communication have been excellent. For any question, we have been able to pick up the phone and get a clear answer. The installers were efficient and we would highly recommend this company. More...
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Bernie Staff
Excellent service from a very professional and helpful company. Chose them from three quotes and was very impressed with their technical knowledge and attention to personal requirements. Highly recommended.
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peter
I have just had a solar battery fitted by wise green energy, I am very pleased with the results from the Start to finish. All the people in connection with the Company, have giving me first class service . I have all ready spoke to my neighbour how pleased I am, and they are in the process of having There’s done. Thank you More...
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Paul Gaisford
Wise Green Energy recently installed 14 panels and a 5.2 kWh battery to my house. Professional, competitively priced, friendly, knowledgeable and efficient. If you are looking to have solar panels installed then I definitely recommend them. You will be in safe hands. More...
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Alan Everett
We highly recommend Wise Green for solar panel installation. Excellent customer care from a local, family firm. High quality installers. Competitively priced. We're delighted. Many thanks to the team! More...
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SN
I had solar panels fitted this week by Wise Green Energy. From the initial meeting with Elton I have been in no doubt about the competence and expertise of all the company representatives I met. Thanks guys!
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Alan Reed
Had a 5.2KW GivEnergy battery supplied and installed by Wise Green Energy, in May 2024. Had excellent service and communication with them, the installation in my loft took a morning and I was shown how to use the GivEnergy app. I can recommend this Norwich business. Alan Reed More...
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Tony Brown
Recently had 12 Longi panels and 9.5kw battery installed. I couldn't be happier with the quality of the install. I highly recommend wise green energy I am very impressed at how much energy they generate, even on a cloudy day recently they generated 9kw of free energy. Also impressed how soon in the day they generate and how late in the day they are still generating More...
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Jenny
Hi when they said about the heating. Hostly did not believe that would keep my room warm. They proved me wrong I am very happy with them does not take long to warm up and it's keeps the cost of living down. Also we have got the hot water one so we have hot water all day and night plus keeps the cost down. When it's installed didn't take them long. A big thank you keep up the good work. More...
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Vivien Smith
Wise Green Energy installed solar panels and battery in March. I’m very pleased with their friendliness and professionalism. They gave me confidence I was in good hands, and the system is working very well indeed. I wouldn’t hesitate to recommend them. More...
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Iain Drayton
I found Wise Green Energy completely efficient and reliable during the Sales, survey and planning stages. Communications were clear and explicit. I had done some research and was fairly sure what I wanted for the "Home Battery" to do. The GivEnergy All in One arrived on the correct day and even at the time that was stated. Due to the difficult arrangement on the driveway we knew in advance that the fork lift would be unable to get the equipment to the place of installation. So it was arranged by the Project manager to have several strong people at hand to lift it up the drive. The planning was impeccable. The installation was schedualed for the following day with a second morning as booked incase there were difficulties. The two electricians arrived as did the rain, but despite that they worked quickly and have the battery and gateway installed and working within a few hours being ready to leave by 1pm. They mostly tidied up after themselves with just a few bit or wire and stuff left at the work site, but as I said earlier it was raining and they were getting wet. The large box was left behind and I was told that it would be collected the following day by the surveyor. This didn't happen and I contacted the project manager who advised that he had been busy. I decided to dismantle the box myseelf as the wood would come in useful. (The pallet has been used to raise one of my water butts and the sides and top will fitted to the rafters in the garage to enable me to have better storage up there). So all in all it was perfect I could just have done with a bit more hands on advise initially as tis did cause my Pod Point car charger to fail one night. Apparently Pod Point told me I should have contacted them to adjust the setting to ensure the Pod Point would not trip. Just a minor point but of course it did trip on the Bank Holiday weekend. I have been using the battery for a month now with no issues, complaints and already it is saving me money as well as supplying my home with cheep electricity all day. Thank You Wise Green. More...
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Jane Carr
I have had my heat pump now for quite a few years.wouldnt be without it now! For evenings that are a bit chilly but don't want to put heating on, for those days in summer when the heat becomes too much. Within 30 minutes, for either use, you have a very comfortable room. The guys that fitted it were friendly and cleaned up afterwards. No problem at all. Thank you More...
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Jane Carr
I have had my HVAC for a few years now, and wouldn't be without it. It was put in cleanly and professionally, no mess at all. A very friendly bunch. I use it when the evenings have got chilly, and don't need to put the heating on. 30mins and my room is toasty. In the summer when the heat becomes intense, same thing 30mins and and nice and cool. I have had my heat pump now since 2019 and wouldn't be without it now. More...
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Rebecca
We have had this system in our house since 2016 with no issues & only once did it need a new digital display in March 2023, so the engineer replaced that part & did a full service on it. I can recommend this company & their product. More...
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Christine King
Our experience with WiseGreen Energy has been exemplary from start to finish with the installation of solar panels and battery. All the staff and subcontractors we came into contact with were knowledgeable, helpful and very tidy. So far, all is working well. We would not hesitate to recommend the company to friends and neighbours. More...
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David Rose
I was very positive about WGE when they installed solar panels and a battery in 2022. Today I found I needed some paperwork in connection with an application to sell surplus solar energy back to the grid. I emailed WGE this morning, asking for what I needed. I had a "we are on to it" response within half an hour and the relevant papers were emailed this afternoon. Doing work well is one this, but aftersales' service like this is something else - and, I would argue, rare. Thank you WGE (and Alex there). More...
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Phil paston
I invited this company to give me a quote for battery and solar. They sent a really nice guy round - Elton. He measured and checked everything and spent time explaining everything to me and answering all my questions. I had a few technical questions that he did not have the answer to but quickly followed up with an email later in the day with the answers. At all stages of the inquiry the the office staff and Elton were a pleasure to deal with and were certainly one of the best companies that we dealt with whilst investigating Solar. More...
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David Earley
So far we have only had a quote. We were uncertain before hand if it was the right time for us, but we were assured on first contact that they would appreciate the opportunity to survey the property and discuss with us potential options for us to have a solar system with battery installed, and that there would be no pushy sale. When Elton arrived he was polite, knowledgeable about the products which he was proposing, he was thorough about the survey and his proposal was exactly what I had been hoping for. We have chosen not to proceed with the installation at this time as we may not be staying in the property and until that is resolved we will hold fire. What has impressed me the most, beyond the quality of service so far, is the attitude which they have taken to our turning down the offer. There was no pushy sales technique on the evening of the visit, and Elton's response to my "not now thank you" was completely understanding and an open invitation to please bear them in mind if the situation changes. That scores 5 stars for me all day long. Well done and keep up the good work. More...
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Robert
After deciding to have solar panels fitted I went on a search engine and received quotations from all over the country, with several companies promising they could do all the work in 1 day without the use of a scaffold. I realised that most companies were using Chinese equipment and, as part of my due diligence, found the equipment was on a lower quality to the products quoted by Wise Green Energy. I was very impressed by Simon Palmer’s patience when he visited to ascertain our requirements, explaining the various options, before drawing up the quotation. We had 16 panels of European manufacture and British made inverter, battery, i-boost (for our immersion heater) and an EPS (power socket directly off the battery to give electricity during power cuts). Simon explained that they deliberately don’t hold a stock of equipment so they can use the most “up to date” technology for their customers. Simon passed our installation to the Project Manager Andrew Flatman and Andrew was extremely helpful working around our difficult access arrangements. (We can not be at home for 3 days a week). Andrew arranged for the scaffold to be erected and the equipment delivered into our garage in our absence. The scaffold was a “text book” safe scaffold and enabled the trades people to work carefully without any fear of falling. The roofers, Daniel and Anthony, arrived at 8am on the day that we were home and by the end of the day they had all the brackets set out very neatly and the fixing bars were all levelled in. They returned the following day with 2 electricians and the system was up and running by 4pm that evening. The electricians loaded the monitoring App onto our phones and iPads and carefully explained how to use the App. It has been operational for almost 4 weeks and, even in this rainy October weather, we are in credit with the power supplier as we are being paid for over 240Kwh of surplus electricity that we have exported to the grid. Wise Green Energy were not the cheapest company but the quality of the equipment was the best and their workforce were not under time constraints, allowing them to do a lovely neat job. We are extremely pleased that we chose Wise Green More...
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WristGentry
Like many homeowners the cost of energy was becoming a real concern so the time had come to take back control and take some positive action in reducing energy costs ! When doing our research we came across quite a few local companies and did our due diligence, back ground checks and arranged some quotes. From these subsequent visits one company stood out from the rest ! Wise Green Energy. Simon couldn’t have been more helpful. I'm no tech expert but he fully explained how the technology works, and helped us select the right system for our property and budget. No big sales push, just friendly advice and support which is what we needed above all else. Not going to lie, their quote was not the cheapest, however when you consider the investment, we needed to be sure that there was good aftercare support just in case we needed some help if something went wrong. No point spending this kind of money if the company that installed it won’t take calls or address and technical issues. We met a few companies and were not confident they could offer the same level of aftercare that was assured from Wise Green Energy, and that was really important to us. The good news is that the installers were great, super-fast and friendly and took time to explain things to us before leaving, ensuring we were happy with how things worked etc. Luckily we've not had any issues since installation so no need to call Wise Green Energy back, however we've received further calls from them just to "check in" to make sure we are still happy months after the cheque has cleared, which is really great customer care ! In conclusion. You get what you pay for ! Yes there are cheaper options out there, but for us, Wise Green Energy was the standout company and we couldn’t be happier with our choice. More...
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What do you love most about your job?
As a family run business we are most passionate about providing our customers with a quality installation that is hassle free. We have been trading for 11 years now and have achieved an average of 97% customer service satisfaction which has been independently tested via IWA Insurance backed workmanship warranty. This is proof of our dedication to providing high customer service levels, when we receive great feedback, this makes us smile. We live and breathe renewable energy technology and find it such an exciting industry, having access to the whole market we love to show customers what technology is out there and how much we can save on your bills!
What inspired you to start your own business?
Simon the Director has worked in the renewable energy industry for 26 years now, he has worked for both large and small businesses but felt that none of these businesses could truly offer a bespoke system as they all tried to sell one brand of product which wasn't necessarily the best fit for the customers home or that could offer the best savings. This is when he decided to start up his own business, 11 years ago and still growing with most business received via customer referrals.
Why should our clients choose you?
As above, we truly do care about customers, you will be given one dedicated Project Manager who will manage your installation from beginning to end and post installation for any after care support we can provide you. We understand how frustrating it can be to talk to someone different in a business every time you make a call. You will have direct access to your dedicated Project Manager and be on first name terms. Using our 3D modelling software, we consult and work alongside you to design your bespoke system ensuring it is both aesthetically pleasing and also meets your budget needs.
Can you provide your services online or remotely? If so, please add details.
Should you choose not to have a technical surveyor visit your home, we can offer a remote desktop survey.
What changes have you made to keep your customers safe from Covid-19?
You can be assured we have covid test kits in our office and our surveyors and Wise installation teams regularly test for COVID.
Renewable Energy Installer
Solar PV - access to all market,
Air Source Heat Pumps - access to all market,
Battery Storage (GIV and Tesla) but not limited to these products,
Air Conditioning Units,
Thermodynamic Hot Water Systems