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66 customer reviews
Wright Rip-Off
So, Craig has gone to ground once again. We have just forked out £1300 to rectify the work that Craig so blatantly botched on our tiled roof.
This was one of his previous incarnations as The Roof Doctor. There is an online thread from the Shepperton area (presumably where he comes from) which is titled "DO NOT USE CRAIG WRIGHT".
I hope that Bark is taking notice of the pattern that repeats itself when Craig starts under a new moniker and leaves a trail of botched roofs and disappointed people.
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ripped off
Craig left one side of the lead valley with no pointing and did not cut the tiles straight.
Left mixed concrete on the roof tiles and on the flat roof.
Did not bed the ridge tiles properly. Absolute mess.
Found this out when I purchased an 8m ladder and was able to see his handiwork for myself.
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Not Happy
Not insured. Not competent. No guarantee. Not a roofer. Cannot do simple repointing.
Michael West
Roof Repair
10/10 for getting into contact...hence only reason your getting 1 star.
Turned up on a Friday at around 4ish....late, said half 2 done almost an hour's work, took 5/6 tiles off, replaced a couple and charged £200 said he would come back the next day to replace a couple of extras for £50, pursued me most of the evening on the Friday to pay him all the money.
..way into midnight, I only payed the £200 for the first agreed price, didn't pay the extra £50 as I had a feeling he may not turn up back up.....sure enough I was right, I contacted him at around 2:30ish on the Saturday as he was over 5 half hours late, said he would be here, didn't turn up. I then texted him saying not to bother coming back...said he would come back on the Sunday but I wasn't being messed about again, don't worry I'll also clear up the tiles you left that you couldn't fit into your car, which I find hard to believe. Lesson learnt on my behalf.
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L Caldwell
Roofing Installation or Replacement
When I went onto the roof after Craig had left, I was appalled he had applied silicone to the cracks in a number of ridge tiles. He said my water leak was cured although the leak on the ceiling was over 2 meters away. this was work of the lowest level. He took just over an hour on the roof to do a job I could have done in ten minutes and charged me £140. A professional would have replaced the cracked ridge tiles. He went away in his car for 25 minutes to get them and told me on his return they were out of stock!! You live and learn. More...
John Dallimore
Roof Repair
Quick response, did job straight away to repair awkward roof leak.
Due back Monday to check and adjust where required.
Shane Clark
Really nice chap/team, competent service carried out from start to finish. Helpful, down to earth and easy to converse with.
Melanie
Roof Repair
Craig has fixed our Surgery roof a couple of times now. Very happy with the work and will definitely call on him again when needed.
Liam Lomo
Great company second time we have used them to complete roofing works 1st job was repairs and done and great job, today they completed a new build Flat Roof very fast and at a great price. We will now continue to use them for all future works More...
Iain
If you had wanted to end this amicably you would have paid the sum that the Country Court Judgement required of you for the damage done to my property and the work that you said you had done bur had not. Instead you went to ground and have been avoiding it since it was issued in 2019. More...
Becky
Craig conned me with a well known scam which involved adding another layer of tiles to the roof to prevent water ingress in high wind. I did not know this was a con until a real roofer who checked Craigs work told me. Lots of charm but no integrity. More...
Reply from Specialist roofing
Oh becky duncan u talk a load of rubbish
Sarah
Used Craig when he called himself The Roof Doctor New Milton.
Never again! He caused more damage rather than effecting any repair.
I was naïve to have put any confidence in him. Work was left undone and messy where it could not be easily seen.
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Reply from Specialist roofing
S hariss again please read all my references on bark
S Harris
Ladder inspection revealed that the work paid for had not been done, despite friendly assurances from Craig. Ripped off.
Peter wallis
Roofing Installation or Replacement
Craig replaced my Asbestos/cement garage roof in a very friendly and professional manner. Great job very pleased.
SI CARRUTHERS
Asked for £400 in advance for materials. Continued to ask for money. Did not complete the job, especially the areas on the roof that could not be seen without a ladder. Roof leake,d CCJ issued ,Craig scarpered. More...
IAIN DUNCAN
If you have used this service I would advise you to have the work checked. He 'replaced' the breathable membrane on my neighbours roof without even removing the tiles! A miracle? No, just a chancer.
IAIN DUNCAN
Craig is also on Bark as Reputed Roofers. So check his feedback!
David Taylor
Roof Repair
They responded within 30 minutes and came in heavy rain to seal a leaking roof. Very good service.
nina gallicchio
Gutter Cleaning
Craig was fast, efficient, experienced and friendly. He was honestenough to show me that the majority of my gutters were actually clear and only a couple of downpipes just partially blocked at the top
Dougas Grant
This Is One Of The Unluckiest Men I Have Ever Met He Got The Job Done, Albeit 3 Days late, But All In All A Good Job At A Fair Price.
Shaun
Roof Repair
We had a leaking roof and it was raining so the speed of response was critical. Craig turned up within two hours of our post on Bark and quickly assessed the work required, which he explained very clearly. The materials were sourced that day and the repair carried out the following day. The quality of work was of a very high standard. Pricing was very competitive and fixed despite my requests to tackle a few additional tasks along the way. Craig is professional and likable and I would recommend his work. More...
Gloria Olive Harding
Roof Repair
This happened during lockdown on our second home, when we could not go there. The job was to re-point our stone roof, back and front. Craig went and looked at the job and quoted, which we accepted. He then asked for £400 for materials, which we paid, before he started work. It then transpired that he had quoted on a nearby property, not ours! At this stage he should have returned the £400 and declined the job. He started work on 18th March and said he would have the job completed in five days! He then asked for another £450 which we foolishly paid. Craig continually made promises as to when he would go to our job but for one reason or another did not turn up! At this stage we told him to finish the front only as we would not be using him to do the re-pointing on the back roof. Eventually after many phone calls and more excuses he finished the front roof on 14th April. Craig told us that he had experience of working with stone roofs, but later admitted that he had never done one before. We employed Craig based on the references on this site! More...
Pam Hall
Roof Repair
Craig came round promptly, got up on garage roof, identified problem and rectified it. Thank you
Lucy
Roof Repair
Great service. Very honest and fair price. Works completed very quickly and efficiently.
Would 100% recommend!
Jenny Richardson
Gutter Cleaning
fast to respond, sensible price, excellent work. will use again
Paul
Roof Repair
Unable to procced cost to high.
Paul
Roofing Installation or Replacement
Very prompt, kind and fair. Replied to initial request within an hour and quoted the job on the site. Purchased the materials and later completed the job. Will use his services again.
Hannah
Roof Repair
Helped to repair flat roof after cowboy roofer , excellent service and a fantastic price ! Really happy with finished result !
mervyn seton-smith
Roof Repair
Very pleased with Craig Wright work ist class job at a fare price happy to recommend
Jean Burton
Gutter Cleaning
Efficient and friendly, would recommend to friend.
Dennis Bennet
Roof Repair
Excellent. He came out on a Sunday very helpful did the job no probem at all. Very helpful and friendly. Would certainly use him again.
CHRISTOPHER PEARSON
Gutter Repairs & Maintenance
Very prompt, and when I wasn’t able to be there FaceTime/photos were used to show what needed doing and the end result. Was flexible and completed the work in no time! Would definitely recommend.
John
Gutter Repairs & Maintenance
It was a problem with a leaking glass roof, in our Conservatory, in which I had previously hired someone else, That person did not resolve it, as it was still leaking he, obviously did not fix it right as the problem was still there, Craig came and diagnosed the problem, got the gear to fix and cured it, he also, on enquiring from him, would be able to do any outside work, on roofing, brickwork, etc, very pleased with the fixing of the leak, as we are undergoing some bad weather, now we feel confident that the leak is finally fixed
Ross
Gutter Cleaning
Excellent, thank you very much
Simon
Roof Repair
very good came out actioned work quickly a good job well done
Malcolm
Following my first review in October when I gave Craig an excellent review, unfortunately this has changed. After several requests to rectify the overflow of water on one end of the guttering, he has not been to fix the problem after several promises that he would.
Jenny Tuttle
Gutter Repairs & Maintenance
Craig came on Monday and again today and sorted out my problems with leaking gutters and a fascia board which had fallen off. He seemed very knowledgeable.
Andrew
Gutter Cleaning
Good worker, fast response to the request, arrived the next day and cleared the gutters and gave advice for the future.
Andrew Webb
Gutter Cleaning
Craig worked diligently in clearing our roof guttering and gave some sage advice about how to minimise future issues. Very pleased with what he done despite it being near freezing. Many Thanks Craig
Gary
Roof Repair
Craig was on time very efficient went straight to the problem and fixed it there and then very reasonably priced will definitely get him back for more work in the future
Sarah
Roofing Installation or Replacement
Craig came over at the earliest opportunity and fixed the problem in 10 mins. He was pleasant and professional. Thank you.
David
Gutter Cleaning
Craig arrived prompt and cleared gutters within the hour
Jo Fennell
Roof Repair
Craig was friendly and helpful and completed the job very quickly and Tommy satisfaction, thank you Craig
Margaret
Gutter Cleaning
Craig responded very quickly to my enquiry through BARK to have the gutters cleaned . Came the next day and sorted them out for me at a very reasonable charge. He is returning to fit a "hedgehog" to help with the drainage. Thoroughly recomend him.Thank you Craig More...
Graeme billington
Roof Repair
Craig came on time and gave me a great quote and carried the work out when he said he would to a very high standard, I would highly recommend to anyone.
Celia Marker
Gutter Cleaning
Craig came along and provided a professional cleaning gutter service. Very genuine and trustworthy and a good service at a sensible price. Thank you, Craig. Will use tis service again! More...
John
Gutter Repairs & Maintenance
quick service--did the job well.
Abbas
Roofing Installation or Replacement
Craig came on time, finished job perfectly, quickly. Reasonable price.
Glynis
Gutter Cleaning
Craig responded very quickly to my enquiry, came to my house shortly afterwards to clear the gutters and returned another day to fit the hedgehog. Excellent work.
Shaun Pantling
Gutter Installation or Replacement
I contacted Craig through Bark ascI wanted some gurrering replaced. He was very fair and pointed out that whilst some did need replacing the rest could be successfully repaired.
The work was done quickly to an excellent standard and at a decent price.
Thoroughly recommended
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