Solihull Paws

The service that Katie provides is professional, organised, and reliable. I cannot put into words how brilliant this service is, and I cannot recommend it enough. If your dog requires a: ✅ confidence boost. ✅social skills booster. ✅basic command work/listening practice. ✅burning energy and excitement. Then this is the group and service your dog needs! Katie is 5 ⭐️’s with extensive experience across all breeds, as well as great communication and flexibility to suit my dog/ any dog’s individual needs. More...

Reviewed on Facebook

I used solihull paws from sept 2023 until April 2024. Only required 8 lead walks per month. In that short time they failed to show up for my dogs on 7 occasions, with no real apology or explanation. A lot of my pre arranged walks were cancelled last min, due to 'emergencies'. Coincidentally these excuses mainly fell on weekends. 3 or 4 times i came home to toilet accidents in my home and sad dogs. My neighbour confirmed, on these occasions, 'the walker' didn't stay more than 10mins. I also came home on 2 occasions to my main back door being left wide open!!!!!! Katie the owner of solihull paws, was my only point of contact. For some reason you don't have direct contact with the actual person walking your dog? Problem here was, Katie was extremely poor at communication. She rarely responded to my messages. I was rarely given updates on my boys wellbeing.
Other than Fern, my boys initial dog walker, i had no idea who was walking my dogs. I couldn't keep up with her staff turn around. Last straw for me, was Katie committing, 3 months in advance, to dogsitting while i was on holiday, then basically ignoring me and my messages leading up to my hol. This left me in stressful limbo, a week before my flight. Then last min Katie said 'I'll ring my friend in portsmouth, she'll do it" She was then ringing me straight back to confirm this' (a stranger stopping in my home, who's never met my boys before???!!!) Katie didn't ring me back as promised. Luckily a family member
came to my rescue last min.
Needless to say, about 1 month into using solihull paws, i was actively seeking/on waiting lists for more reliable, trust worthy, dog walkers. Other than the times Fern walked them (thank you) in the 9yrs of their existance, I'd never known them so sad/stressed when I've come home from work, As lovely as Katie seemed initially, I won't be recommending solihull paws to anyone. More...

I have been using Solihull Paws for about 7 months. During this time I have been so impressed with the help they have given me and my golden retriever Ozzy. Katie will always work her magic with fitting us in and Ozzy goes bananas when Fern collects him. Dogs don't lie and Ozzy is always pleased to see her and confident in going with her, she has a clear love of dogs which is highly reciprocated! Anyone who is anxious about letting a stranger take their beloved pup out (as I was) Fern is a reassuring, caring and trustworthy dog walker and would highly recommend her. More...

Reviewed on Facebook

After using Solihull Paws for a year, after what started a good relationship, the communication all of a sudden became very poor with frequent unreliability. There was no response to text or phone calls. They were just blatently ignored, even though I asked politely if someone could update me, or let me know why my dog all of a sudden had stopped being collected for his run. Whether it was because he went from weekly to ad hoc I don’t know, but was reassured that this wouldn’t be a problem.

If they are overloaded with dogs then they need to at least have the decency to let people know. It’s very unfair to the dogs and Very unprofessional. More...

From the moment I first contacted Katie, I felt confident that my boxer dog would be in the very best of hands. And I was not wrong! I cannot thank Katie enough for the love and care she has shown towards Rodney. She treats him like one of her own and it's evident as he's so happy and content every time he comes back from his walks. It's such a relief to know that I can trust Katie with his well-being, and through her regular updates, I am so grateful for the peace of mind that she provides. We've had dog walkers before and it's difficult to find someone that understands boxer dogs, but Katie knows exactly how to handle their crazy, stubborn but loving ways. Overall, I cannot recommend this dog walking and dog sitting services enough and I feel incredibly lucky to have found Katie to look after my boy, and I am confident that anyone who entrusts their dog's care to her will feel the same way. More...

Reviewed on Facebook

Katie & crew are so good with our rottweiler, he loves his field walks & comes back shattered🤣Highly recommended 🐾🐾

Reviewed on Facebook

Katie has walked out dog since he was a little puppy. his confidence around other dogs has definitely improved out on walks with her. she matches the dogs on her group walks well and our dog always comes back shattered from his adventures. we also use Katie for house sitting when we treat ourselves to a dog free holiday. entirely trust Katie in our house and can leave feeling confident our dog will be in safe and loving hands. More...

Reviewed on Facebook

Solihull Paws have walked my dog for the last 2 years since she was 9 months old. She is always excited to see Katie or Fern and can’t wait to get started on their walk. From an owner perspective, I totally trust that my dog is in safe hands and wouldn’t hesitate to recommend Solihull Paws to others. More...

Reviewed on Facebook

Katie is amazing! She has an amazing bond with the dogs in her care, I would be lost without her! Reliable and caring couldn’t ask for more.

Reviewed on Facebook

Katie is amazing! So caring, trustworthy and helpful with our dog and always goes the extra mile. We would be lost without her xxx

Reviewed on Facebook

My 3 dogs are so happy with their walks and Katie is amazing at looking after them - very professional and capable of handling them! Would definitely recommend and so glad we found you. A lovely person and an excellent business ⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Facebook

Solihull paws ???? huge thanks for all The love and care you give to my pooch. With the long hours I work I just can’t give him the attention he deserves or the walkies. You are a life saver and I love how you treat him like he is your own. Amazing service and I highly recommend you. Xx ???? More...

Reviewed on Facebook

Katie provides an amazing pet sitting service. She did an excellent job caring for our beloved 2 elderly dogs ( with multiple complex medication requirements) & 2 cats. Her constant updates helped sooth the worries of a very anxious pet mommy! I feel completely confident recommending Katie as a pet / house sitter. More...

Reviewed on Facebook

Amazing level of service, very friendly, trustworthy and definitely recommend Solihull Paws to all dog owners.

Reviewed on Facebook

Katie is brilliant! I started a new job at the beginning of the year and was dreading leaving our dog at home all day but I feel so happy that Katie is going in to walk her ? ??? she came round to meet before her first walk and lily instantly took to her she’s a natural! I can’t recommend enough xxx More...

Reviewed on Facebook

Regularly have my Maggie walked by Katie, have for almost a month now and I couldn’t be happier! So professional and friendly, I feel completely confident leaving maggie in Katie’s hands for her group walks. I love receiving regular photos/texts to say how she’s getting on. Thank you Katie, will be staying with you for Maggie’s weekly walks for the foreseeable future. Couldn’t recommend enough! More...

Reviewed on Facebook

Fantastic service from Katie thank you!! Really helpful and reliable and was even able to help out at short notice! Our dog Eddie loved his walks with her. Would highly recommend!

Reviewed on Facebook

Katie is fab and would highly recommend her. We were anxious about someone else walking our Millie but couldn’t have been better and Millie loved her too x

Reviewed on Facebook

I would highly recommend Katie, not only is she lovely- she has a clear skill & passion for her work. Baxter has had puppy visits, walks & weekend stays since he was 12 weeks old. He loves the visits & always is content when he is left. Katie always updates me with how he is & I can confidently leave him knowing he will be well cared & loved by Katie in my absence ???????????? More...

Reviewed on Facebook

Absolutely one in a million! Katie is just the best ...trust worthy ...reliable ...friendly.... Alfie Tilly Frank thinks she awesome ????????

Reviewed on Facebook

Katie is absolutely wonderful - our Winston absolutely loves her! From the first day we made contact with Katie she just been amazing - very flexible and understanding and I feel very confident Winston is in the best hands! Thank you so much for keeping Winston a happy pup in the day ❤️???? More...

Reviewed on Facebook

I haven't moved to the area yet or else I would have been using them by now. Their response was top class

Katie is an amazingly caring and calm person and was just perfect to take care of my two beloved Labradors. I would fully recommend her as a dog walker or a pet sitter for your pets. She is 100% trustworthy and left my house cleaner than what I left it. Thank you Katie for doing such an excellent job. Anyone using your services will be very lucky indeed. Thanks again. X More...

Reviewed on Facebook

Katie is amazing! By Bruce just loves her, She’s the only person who might love him just as much as I do, ONLY JUST ???? I couldn’t recommend Katie enough. ❤️ More...

Reviewed on Facebook

Amazing service, my dog loves his walks with Kate.

Reviewed on Facebook

My pooch absolutely loves her walks with Katie. Katie helps me put massively walking Harlow while I am at work. It’s hard to find someone you can trust so it’s lovely to have someone like Katie to help. I would 100% recommended Solihull paws if you need someone to help out with your new arrival or old friend xx More...

Great service, very professional and one tired beagle after his walks.

Reviewed on Facebook

Mylo loves going on his walks with you, were lucky to have you ????????

Reviewed on Facebook