Problem-solver. Tech-enthusiast. People-first mindset.
Hello! I’m Rose – an Online Business Manager and AI Automation Specialist with a passion for helping business owners reclaim their time, sharpen their operations, and grow their businesses more smoothly.
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1 customer review
Ellie Min
Working with Rose has been an absolute pleasure. She brought a rare combination of tact, positivity, and innovative thinking to our project. Her guidance was instrumental in helping us automate our client onboarding process without compromising on confidentiality or personal touch. Rose's professionalism and insight made a complex challenge feel manageable, and even exciting. We’re incredibly grateful for her support and would highly recommend her to anyone seeking smart, sensitive, and strategic consulting. More...
What do you love most about your job?
What I love most about my job is helping business owners regain their time and focus. Seeing the relief when I take tasks off their plate - whether it’s streamlining processes, handling website updates, or managing day-to-day admin - makes my work incredibly rewarding.
I enjoy problem-solving and making operations run more smoothly, but more than that, I love the relationships I build along the way. Every business is different, and I thrive on finding tailored solutions that truly make a difference, whether for a solopreneur juggling multiple hats or a growing team needing better systems.
Ultimately, I love knowing that my work allows others to focus on what they do best while feeling more in control and less overwhelmed.
What inspired you to start your own business?
I started my own business because I wanted to work in a way that truly aligned with my strengths and the value I bring. After years of working in a structured 9-to-5 role, I felt the weight of burnout and anxiety from constantly pushing to perform within a rigid framework that didn’t fully recognise or utilise my skills. I knew I had more to offer, but I wasn’t in an environment where I could make the kind of impact I wanted.
Stepping out on my own allowed me to focus on what I do best - helping businesses run more efficiently, solving problems, and creating meaningful improvements that give people back their time and peace of mind. Now, I get to work with founders and small teams in a way that feels both fulfilling and flexible, and I wouldn’t have it any other way.
Why should our clients choose you?
Clients choose to work with me because I don’t just provide support - I bring real empathy for the challenges they face. As a solopreneur myself, I understand the pressure of juggling multiple roles, keeping everything running, and trying to find the time to focus on what truly matters. That’s why I take a personalised approach, tailoring my support to what each business owner actually needs, rather than offering a one-size-fits-all service.
I specialise in making things simpler - whether that’s handling website updates, streamlining processes, or taking on those time-consuming admin tasks that can quickly pile up. My goal is to ease the overwhelm so my clients can focus on their expertise with less stress and more clarity.
Beyond just getting things done, I care about the people I work with. I listen, I adapt, and I bring practical solutions that make a real difference. If you’re looking for someone who truly understands the ups and downs of running a business solo, I’d love to help.
Can you provide your services online or remotely? If so, please add details.
Yes, I provide all my services online and remotely, offering flexible support to suit each client’s needs. Whether it’s website updates, booking systems, admin tasks, or social media support, I handle everything virtually. I also work flexibly, which allows me to adapt to different schedules and projects - something I truly enjoy about my work.
What changes have you made to keep your customers safe from Covid-19?
As all my services are provided remotely, there have been no necessary changes regarding Covid-19. I continue to offer flexible virtual support, ensuring seamless communication and efficiency for my clients, regardless of location.
Business Management & Operations/ Project Support
I help business owners streamline operations and manage key projects, so they can move forward with clarity, momentum, and peace of mind. My approach is tailored, practical, and focused on delivering results without adding unnecessary complexity to your business.
1️⃣ Business Operations Support:
I work alongside you to improve the structure and flow of your daily operations. From creating organised systems and processes to streamlining task management, I ensure your business runs more efficiently — freeing you up to focus on growth and leadership.
2️⃣ Project Planning & Management:
I lead the planning and execution of important projects, helping you turn ideas into reality. Whether it’s launching a new service, improving internal systems, or managing a rebrand, I keep everything on track by coordinating tasks, timelines, and stakeholders with precision.
3️⃣ Process Optimisation & Continuous Improvement:
I identify operational bottlenecks and recommend improvements to make your business stronger and more scalable. Through regular reviews and adjustments, I help you maintain momentum and ensure your operations continue to support your goals as you grow.
Systems Implementation & Digital Transformation
I help businesses identify, implement, and optimise the right systems to improve efficiency and scale with ease. I don’t use a one-size-fits-all approach - I work closely with you to understand your needs and build tailored, well-integrated solutions. From system selection to full implementation and team onboarding, I ensure your business is set up for long-term success.
1️⃣ System Selection & Implementation Planning:
I work with you to assess your operational needs, identify the best tools to support your business, and create a structured implementation roadmap to ensure a smooth transition.
2️⃣ System Setup & Integration:
I handle the full setup, configuration, and integration of your chosen system - whether it’s a CRM, project management tool, or automation platform. This includes custom workflows, user roles, and process automation to optimise efficiency.
3️⃣ System Testing & Team Onboarding:
Once implemented, I conduct testing and troubleshooting to ensure everything runs smoothly. Your team will receive comprehensive training and user guides, empowering them to use the system effectively from day one.
Business Development Support
I help business owners build and execute practical business development strategies that create real growth — not just plans on paper. Whether you’re aiming to generate new leads, strengthen client relationships, or expand into new markets, I provide strategic, hands-on support tailored to your goals.
1️⃣ Business Development Planning:
I work with you to assess your current opportunities, clarify your service positioning, and create a simple, actionable business development roadmap that aligns with your long-term growth goals.
2️⃣ Lead Generation Strategy & Support:
I help you identify and implement the right lead generation activities for your business — from relationship-driven outreach to nurturing inbound enquiries — always ensuring efforts are structured, trackable, and sustainable.
3️⃣ Client Relationship Building:
Strong relationships drive growth. I support you in creating simple systems to stay connected with prospects, existing clients, and your broader network — helping you unlock more repeat business, referrals, and long-term opportunities.
Digital Marketing Support
I help business owners create clear, effective digital marketing strategies that connect with the right audience and build real business momentum. Whether you’re strengthening your online presence, planning new campaigns, or looking for better consistency, I provide strategic and practical support tailored to your goals.
1️⃣ Digital Marketing Strategy Planning:
I work with you to define your marketing objectives, identify your ideal audience, and build a clear, actionable strategy that includes content marketing, email marketing, and social media. Every plan is practical, focused, and built to support your wider business goals.
2️⃣ Social Media Strategy & Support:
From choosing the right platforms to developing content plans, I help you build a consistent and professional social media presence. I focus on strategy first – ensuring your efforts support brand growth, audience engagement, and lead generation, without the overwhelm.
3️⃣ Campaign Planning & Systems Setup:
I support you in planning and executing digital campaigns — from emails to social posts to landing pages — and help you implement simple marketing systems to stay organised. This includes setting up content calendars, automations, and workflows to drive consistent marketing activity.
Automation & AI Assistant Development
I help business owners save time, reduce manual admin, and strengthen their client experience by creating custom automations and AI assistants tailored to their real-world needs. Whether it's improving onboarding, managing projects more efficiently, or automating invoicing, I make smart systems simple, practical, and easy to use.
1️⃣ Automation Strategy & Planning:
I work with you to identify the biggest time-drains and admin bottlenecks in your business — and design automation solutions that free you up to focus on growth, not paperwork.
2️⃣ AI Assistant Design & Build:
I create custom AI assistants and automation flows to support key parts of your business, such as:
– Automating your client onboarding process (sending contracts, intake forms, welcome emails, and next steps)
– Setting up internal workflows for new projects (auto-generating tasks, checklists, reminders)
– Drafting content ideas for social media posts, newsletters, or blogs
– Automating appointment confirmations and follow-up messages to clients
– Tracking invoices and sending gentle reminders for unpaid invoices
Each solution fits naturally into your existing systems — no heavy tech lift required — and is designed to help you scale with less stress.
3️⃣ Setup, Testing, and Handover:
I handle the full setup, testing, and handover process — including clear guides and support so you and your team can manage everything confidently.
2-hour Clarity Catalyst Workshop - £395
A hands-on, interactive session designed to spark momentum and give you real, concrete next steps.
What you get:
1️⃣ Pre-Workshop Questionnaire & Briefing Call (15 mins)
– We surface your core challenge, data points, and desired outcomes so the workshop is laser-focused.
2️⃣ Two-Hour Live Workshop
– Interactive whiteboard mapping to pinpoint friction points and co-create solutions.
3️⃣ Custom Workshop Blueprint Doc
– A digital “blueprint” summarising your current state, proposed fixes, and a prioritised 3-5 step action plan.
4️⃣ Rapid-Win Templates & Checklists
– Resources tailored to your core challenge (e.g. a workflow checklist, email script, decision framework, or metric tracker) so you can hit the ground running.
5️⃣ Session Recording
– Full video replay of our workshop – so you can revisit insights, watch the whiteboard mapping again, and share key moments with your team.
6️⃣ 5-Day Email Support
– I’m here to help clarify anything as you work through your action plan (within the first 5 working days).
7️⃣ 15-Minute Follow-Up Call (Optional Add-On)
– Quick check-in to troubleshoot or refine one element of your plan (bookable within 2 weeks).
Who it’s for:
Founders and small teams ready for a focused, hands-on session to tackle one key challenge – walking away with both the insights (“why”) and a clear, practical plan (“how”) to act on immediately.
*IMPORTANT: This is a highly interactive, small-group workshop. To keep the experience focused and valuable, you and one colleague can join at no extra fee. Additional team members are welcome at £75 each (max. 4 participants).*
