Mission Statement:
At Robinson Electrical Contractors Ltd, our mission is to provide top-tier electrical services with a focus on 100% customer satisfaction. We are dedicated to delivering excellence through our highly skilled and fully vetted engineers, ensuring that every project meets the highest standards of quality, safety, and reliability.
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What do you love most about your job?
What we love most about our job is providing the best customer service and seeing our customers and clients get exactly what they need. It's incredibly rewarding to see the appreciation and satisfaction from those we help—it motivates us to keep delivering top-notch service every day!
What inspired you to start your own business?
Our journey to start Robinson Electrical Contractors was driven by a passion for the electrical industry and a desire to create something that truly adds value for our customers. We recognised an opportunity to provide our services that not only solves problems but enhances the customer experience in a way that was lacking in the market. Our commitment to innovation, quality, and exceptional service pushed us to take the leap and build a company where customer satisfaction is at the core of everything we do. Every challenge along the way has only fuelled our determination to deliver the best to those we serve.
Why should our clients choose you?
At Robinson Electrical Contractors Ltd, we pride ourselves on offering a level of service that sets us apart from the competition. Here's why our clients consistently choose us:
1. Expertise and Experience: With years of experience in the industry, we have built a reputation for delivering high-quality electrical solutions for residential, commercial, and industrial projects. Our team of certified electricians brings a wealth of knowledge and technical skills to every job, ensuring that all work is done safely, efficiently, and to the highest standards.
2. Personalized Service: We understand that each client’s needs are unique. That’s why we take the time to listen to your requirements and tailor our solutions accordingly. Whether it’s a simple repair or a large-scale project, we work closely with you to ensure your expectations are not just met but exceeded.
3. Commitment to Safety and Compliance: Safety is our top priority. We adhere to all regulatory standards and ensure that every project is compliant with the latest electrical codes. Our team is also trained in the latest safety practices, giving our clients peace of mind.
4. Timely and Reliable: We know how important deadlines are, and we are committed to completing our work on time, without compromising on quality. We value transparency, so you can expect clear communication and updates throughout the process.
5. Long-Term Relationships: Our focus is not just on completing a project but on building lasting relationships with our clients. Many of our customers have been with us for years, trusting us with all their electrical needs.
By choosing Robinson Electrical Contractors Ltd, you are partnering with a company that is committed to excellence, reliability, and customer satisfaction. We look forward to the opportunity to work with you and demonstrate why we are the preferred choice for so many!
Can you provide your services online or remotely? If so, please add details.
All our services are provided remotely, but we can offer quotations online.
What changes have you made to keep your customers safe from Covid-19?
At Robinson Electrical Contractors Ltd, the safety of our customers and employees is our top priority. In response to COVID-19, we have implemented a range of measures to ensure we continue providing reliable electrical services while keeping everyone safe:
1. Enhanced Hygiene Practices: All team members follow strict hygiene protocols, including frequent hand washing and the use of hand sanitizers. We sanitize tools and equipment regularly before and after each job.
2. Personal Protective Equipment (PPE): Our electricians are equipped with PPE such as face masks, gloves, and shoe covers to minimize any risk of virus transmission during service calls.
3. Social Distancing: We maintain social distancing guidelines whenever possible during site visits. Our staff are trained to keep a safe distance from customers and avoid physical contact.
4. Contactless Service Options: Where feasible, we offer contactless communication and payment methods. This ensures that all aspects of the job can be managed without face-to-face interaction if desired.
5. Daily Health Monitoring: Our team members are regularly monitored for symptoms and are instructed to stay home if they feel unwell or have been in contact with anyone displaying symptoms of COVID-19.
6. Flexible Scheduling: We are happy to work with you to schedule visits at a time that feels safest and most convenient, including options for rescheduling if health concerns arise.
We are committed to adapting to any new guidelines as they emerge to continue safeguarding your health. If you have any specific concerns or requests, please let us know, and we will do our best to accommodate them.
Electrical Installation Condition Report
Full electrical inspection and testing of your property.
Consumer Unit Upgrade
Replace old and out dated consumer units with new up to date ones, improving safety and efficiency.
Full Electrical Rewires
Complete rewire of your entire electrical installation within your property.