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Professional Rope Access Limited

W1W, London

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About

Work at height company with qualified and experienced IRATA technicians team, that provide wide range of professional rope access services such as: survey, glazing, cladding, insulation, mastic, rescue cover, window cleaning. Working with all sectors, including building and construction, industrial, residential and commercial property maintenance services.

3 hour response time

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Reviews (70)

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3/5

70 customer reviews

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23 June 2025

Reviewed on Google Maps

7 June 2025

Raised prices without prior warning. Will be shopping elsewhere.

Reviewed on Google Maps

1 June 2025

Reviewed on Google Maps

1 May 2025

Paid for a renewal then they refused to refund and wouldn't give me service unless I paid a load more which was even more then the renewal. Absolute crooks. They should be shut down More...

Reviewed on Google Maps

30 April 2025

Surprised to see so many negative reviews, most seemingly not having understood the limits of what they purchased.Used directors address & mail forwarding for 3 years now for the (admittedly rare) rare bit of post/parcel that comes through and the service is great. Mail can be scanned (my preference), and when I've had to speak to someone about bank cards/parcels turning up my queries have been handled quickly via live chat. More...

Reviewed on Google Maps

23 April 2025

One of the more uncaring companies I’ve dealt with. Paid the fee, but although they answer the phones, no one seems to care if you stay or not and when you cancel out of frustration , they’ll tell you they take an admin fee for cancellation even though they haven’t offered any of the services they purport to, in any timely manner

Reviewed on Google Maps

24 March 2025

Exceptional Service and Convenience at The London OfficeI've been using The London Office for about a year now, availing myself of their Company Address and Director's Address services, and I am thoroughly impressed. The onboarding process was notably swift and straightforward. Managing my account has been a breeze thanks to their user-friendly online platform, which provides complete visibility of all incoming mail and continuously updates my remaining balance.The level of professionalism and efficiency exhibited by The London Office has significantly exceeded my expectations. More...

Reviewed on Google Maps

10 March 2025

Collaboration bring innovative

Reviewed on Google Maps

7 March 2025

Awful communication style, the basic service is what I have. God forbid you ever receive mail, they try to up sell disproportionately. I'm looking elsewhere. No wonder they're so cheap. More...

Reviewed on Google Maps

5 March 2025

Reviewed on Google Maps

5 March 2025

Absolutely abysmal! Avoid at all cost!

Reviewed on Google Maps

24 February 2025

Poor service.

Reviewed on Google Maps

25 January 2025

Customer service is non-existent. Emails are never actually read, and the only replies you get are random snippets of text, presumably because all the staff can do is send out pre-written email templates that have nothing to do with the subject matter. You're nothing more than a training and test guinea pig for these completely inept "support" reps. More...

Reviewed on Google Maps

18 December 2024

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. This company is an absolute disgrace. My company card was fraudulently used to purchase their services, and when we contacted them to resolve the matter, we were met by an individual named Elena from their so-called "payments team," whose approach was unhelpful and wholly unprofessional. Despite presenting undeniable proof that the transaction was fraudulent, the company begrudgingly agreed to refund the money but had the audacity to attempt to deduct £10, hiding behind a questionable “policy.” Well, the Consumer Rights Act 2015 says otherwise, and I will not stand for this unfair and potentially unlawful practice. They may have succeeded in enforcing this with others, but they have met their match. The numerous reviews from other customers demonstrate a clear pattern of this behavior. This is not just unethical—it is unacceptable. Their actions undermine basic principles of fairness, morality, and customer care. We have reported this conduct to our bank and are actively considering involving Action Fraud and Trading Standards to ensure accountability. A quick look at their Google reviews tells you all you need to know about the true nature of this company and their practices. More...

Reviewed on Google Maps

18 December 2024

DO NOT USE THEM!!!! They want to charge you extra to receive any letters from your bank! What business doesn’t receive mail from their bank?

Reviewed on Google Maps

12 December 2024

Used these people for a couple of years and left after they applied what I consider to be sharp practice. Would avoid at all costs.

Reviewed on Google Maps

2 November 2024

Reviewed on Google Maps

27 July 2024

Avoid the scammers. They will offer you a discount first , When you sign up and make the payment ,they will send an email saying you were not entitled to the discount. I can provide the detail is anyone in doubt. More...

Reviewed on Google Maps

11 June 2024

Held my parcel hostage when someone accidentally sent a parcel there, instead of them to return it to sender, they decided to charge me £140 to retrieve it. Criminal!

Reviewed on Google Maps

17 February 2024

Stay away!!!!! Terrible service, I have used the company for 6 years for my office address and telephone service, I regret.

Reviewed on Google Maps

11 January 2024

Not impressed.

Reviewed on Google Maps

14 December 2023

Timely, correct.

Reviewed on Google Maps

7 December 2023

Registered Office (UK) Ltd is a reliable service to assist us in the management of our company. The panel of services help you to be free of any issues in the administration of your company and the advices of their staff help to take the rights decisions at the right time. We highly recommend their services to avoid the falls and issues in the management of your company and stay focused on your business. More...

Reviewed on Google Maps

7 December 2023

An excellent working experience all round

Reviewed on Google Maps

7 December 2023

Staff is cooperative, prices are reasonable, I like their services

Reviewed on Google Maps

7 December 2023

Excellent, trouble free service, proffesional support.

Reviewed on Google Maps

7 December 2023

Great service, good prices. always working as expected and scanned mail is very useful, recommended,

Reviewed on Google Maps

7 December 2023

Great service and a perfect support. I love the company and would recommend every time.

Reviewed on Google Maps

7 December 2023

Great services

Reviewed on Google Maps

7 December 2023

Does what it says on the tin I need a London virtual office has a registered company address and a mail forwarding service. They do it all and they do it well. Competitive prices - I'd honestly be willing to pay more for this level of service. More...

Reviewed on Google Maps

7 December 2023

The London Office is an absolutely incredible service provider. I've chosen their services three years ago and truly happy with the care that provide for my company. Great support from staff, quick response and convenient website to navigate through the dashboard and their services. Highly recommended and endorsed! 👍 More...

Reviewed on Google Maps

7 December 2023

Well worth the value, staff are customer focused

Reviewed on Google Maps

7 December 2023

Perfect service and quick response to support line!

Reviewed on Google Maps

7 December 2023

The London Office is a great solution for company registration and incoming post management - really good value for the money paid!

Reviewed on Google Maps

7 December 2023

Registered Office has helped made my business process automated and streamlined. Would definitely recommend it to others as well ! The staff are very helpful and go out of their way to assist you with any requests. Thank you to to Aga D and Justina for helping me set things up ! More...

Reviewed on Google Maps

7 December 2023

Really helpful company. It's as how it's described in their website and they have great deals and prices. It is helping a lot.

Reviewed on Google Maps

7 December 2023

Unbelievable

Reviewed on Google Maps

7 December 2023

GOOD SERVICE, QUICK RESPONSE, FAIR PRICE!

Reviewed on Google Maps

7 December 2023

As a start-up business I shopped around for the best price and value for service and The London Office came top of my list. Have been using them for almost 3 years now and the customer service has been exceptional. No complaints. More...

Reviewed on Google Maps

7 December 2023

"Professional, Prompt, Courteous, Factual and Sincere" For and on behalf of TIGEREYE DESIGN GROUP LTD

Reviewed on Google Maps

7 December 2023

The process is simple and the service staff is kind. the most important thing is they response to you in time.

Reviewed on Google Maps

7 December 2023

We have been with them for 2 years now and it has been a great service. As a small business having a physical office space is not viable, using their Registered Address solution we get the benefits of having a london address plus we get the emails scanned and sent to us included in our package making things a lot easier.

Reviewed on Google Maps

14 November 2023

Terrible service, I have used the company for 4+ years for my office address. It seems I had forgotten to renew my subscription and I was surprised to receive a a threatening email from them within a week of this. I of course contacted them immediately and they insisted reminders had been sent which was not accurate having checked all inboxes. The communication at this point was also disappointing. More...

Reviewed on Google Maps

13 October 2023

Very possibly a scam place, I've been bombarded with scam e-mails from different e-mail addresses all quoting this address. I have never signed up for their services so they have probably stolen my data from somewhere. More...

Reviewed on Google Maps

5 October 2023

I was Gite Nadia at February”2014.

Reviewed on Google Maps

27 August 2023

I receive 100's of nusciance spam emails every day with this company's address at the bottom of every email, all from other companies I've never given my details to. Very dodgy.

Reviewed on Google Maps

11 August 2023

Reviewed on Google Maps

5 July 2023

Plain theft. They instruct you to add post deposit, but you "should've read in the T&Cs" that post deposit expires in 6 months. Basically you give them free money, and then tell you it's gone. Will not be using this service again. More...

Reviewed on Google Maps

28 May 2023

Reviewed on Google Maps

24 May 2023

Response to the owner. Your one-star reviews speak for you, you have so many. None of my telephone calls or online chats were inappropriate. My review is in-fact a very true reflection. really bad. locks you out of the system and does not send you a link to password reset. Tried every reasonable effort, spoke to them, used lie chat and everything and got no password. They just keep blaming my browser. Shocking. More...

Reviewed on Google Maps