Premier Specialist Cleaning and Repairs

Justin was hired to clean my gutters. He arrived as promised, did a good job in about 30 minutes and charged me a fair price. No issues with this service.

Fantastic service from the team who was able to sort out my mother in laws conservatory guttering the same day as was local. Also, checked out main guttering to see if they needed doing which they didn't. Thank you Justin and the team. More...

Justin and his colleague were professional and fixed our wonky and leaking gutters in less than half a day. They took lots of before photos to show us what work they thought was needed, explained fully, and then took after photos too.

This is how trades should operate! More...

This is a late review but nonetheless. In may, I had Justin clean my guttering & also fitted pigeon spikes. Both him & the team were excellent, very quick & efficient in their work. Worked fast & left everything clean & tidy. Highly recommended. More...

He was reliable, quick, excellent job and all work guaranteed, highly recommend

Super fast response and a professional job done.

I chose Justin to replace a missing section of guttering based on the positive reviews he had. However, it proved to be a big mistake, and I do not recommend him at all. The section of gutter he fitted came off soon after installation.
In my honest opinion and from my perspective, he was a real disappointment. In hindsight, I shouldn't have ignored the negative feedback left by another customer. It should have been a red flag, and I shouldn't have hired him.
After the gutter fell off, I asked him to return and fix his work. He was defensive and mentioned rotten wood as a possible reason for the job's failure. However, in my opinion, any professional tradesman should ensure a solid foundation before fitting the gutter. I would have preferred it if he had walked away from the job after assessing rather than proceed with it if he was not able to do a proper job, and take full payment.
To redo and fix his work, he wanted more money. Reluctantly, I agreed to pay. He agreed to return about a week later, but on the appointed date and time, he didn't show up, nor did he return my calls or messages. It appeared to be radio silence.
After many attempts to contact him by phone and WhatsApp message, it seemed he was declining my calls and had subsequently also appeared to block me on the app. Later, I managed to reach him via text message, which he hadn't blocked yet. After the back-and-forth, it seemed he wasn’t interested in fixing the job. I informed him that I would be reporting him to Bark, leaving negative feedback, and taking legal action to recover the cost of fixing his work through the small claims court, using another tradesman.
He replied, saying he would also leave negative feedback for me so that I would never get a tradesman on Bark again. His precise reply was: "You talk such crap. Bark reviews are for clients too. So if u do a negative review, so will I for you. You will never get another tradespeople from there to do anything for you..."
Obviously, I won't be using this guy again, and I do not recommend him at all. This entire review reflects my honest opinion based on my personal experience with the individual and business mentioned above. I've strived to be factual in my assessment, highlighting specific details to support my claims, which I believe is in the public interest. More...

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Reply from Premier Specialist Cleaning and Repairs

All I can say is please look at all my customer reviews and then decide if this review is realistic and true, - which I can promise you is not. Unfortunately on this Site anyone can leave any type of review even if its a complete lie as this one is. Just to clarify the truth; 1. The customer was called on the day of the repair and told the small section of facia was rotten and needed replacing as it likely would not hold the new bracket. He didnt want to spend the additional £70 so said "do what you can and hopefully it will hold". I said unlikely but his choice. It didnt hold and the gutter csme loose agsin a week later. I said i could do it for the sane price quoted, he insisted it should be done for free, which I said no, - why would I. He then wanted a full refund for that small repair I did, but also for another repair elsewhere which was fine. Again I refused and said i would fix it fir the original quoted price, or just refund for that piece of work as he said he wanted someone else to do it. Despite this he became abusive insisting on a refund for other work too, and he was the the one sating he will damage my reputation on Bark unless I did exactly as he said as, and I quote, "you are just a worker and have to do what I want or else. As I said, a shame disgruntled selfish people who are unreasonable and lie can get to post whatever they wish because they cant bully people into whatever they want. Please read my other reviews if you want over 30 honest opinions of me and my work. Tnank you. -

Justin has done an excellent job cleaning the gutters of my house. Very efficient and friendly, he has also done an extra little job to fix a loose drain pipe at a very competitive price.

I was so pleased with his service that I have asked him to come back to change some of the old pipe work at the back of the house. More...

Justin was very accommodating due to a mix up on my part still arrived! Justin did a thorough job of removing unwanted grass that had grown in guttering. Cleared up all mess and definitely would recommend his company and use in the future if required. Much thanks, Terri More...

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Reply from Premier Specialist Cleaning and Repairs

Thank you for your kind review. A pleasure working for you.

Prompt response friendly and professional will recommend

Justin is very nice and experienced professional, I was glad to hire his expertise to clean the roof gutters across my property. He was patient with the situation as it took him slightly more than budgeted time because gutters were possibly not cleared since few years. I would recommend premiere gutter cleaning. I also have one suggestion for the business to consider, it is to provide a video/camera facility to show before and after in real situation as well. This will add value to customer satisfaction. Thanks More...

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Reply from Premier Specialist Cleaning and Repairs

Hi Junaid. Thank you for your feedback. I believe we did provid drone / still pictures on the day and provided them too. If you have not received them please let me know and will be happy to forward them to you.

Excellent job! Would use them again.

They did an excellent job, would definitely use them again.

Really Happy With services Premier have offered. They are fast and really leave all our clients happy with their Services.

Im also a real big fan of the details the estimated quotes are. Many contractors are poor with quotations. However premiere’s are clear, descriptive and very detailed. More...

excellent service have booked for next year

Very prompt response and visit to diagnose gutter leak that has persisted for some years. Other gutterers have failed to remedy the issue causing the leak.
I thought Justin’s diagnosis was well informed and he returned shortly afterwards to complete the job with the right part. So far the fix has worked, with the little bit of rain since the work was done. I was attracted by the guarantee and the only reason I did not award 5 stars is that it required repeated efforts on my part to get this sent through. More...

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Reply from Premier Specialist Cleaning and Repairs

Thank you.

Highly recommend Premier Gutter. They have done a brilliant job. Thanks Justin, appreciate your service from begin to end

They worked hard and were very helpful and didn’t over charge

Very pleasant and amicable chap - done a great job and no mess - very happy with his work. Thanks!

they came out the same day and done the job very good service very nice guys would use them again and recommend them to anyone that needs there jobs done

Please disregard my review yesterday as it now come to light the Justin was in A&E so he could not come or make contact

Arrived when he said he would, very reasonable price and explained what he would do and offered advice on solutions for an area needing a rethink. Overall very pleased, quick and efficient service More...

Excellent service won't know if it has cured Problem until it rains

Pleased with job carried out, which was done with a long pole and hoover would probably preferred he had used a ladder to make a physical inspection but I’m sure I’ll find out if it’s done properly at the next rainstorm.

Good to meet you at last Justin. Gutters all cleaned and everything left tidy and clear. I would use again. Thank you.

I've just posted a review for Justin's excellent work but the systems star option did not work properly. It should have shown 5stars. Yes FIVE STARS. Please correct. Peter More...

Justin was professional and knew his job very well. He done a great job. Would highly recommend him to my friends and family.

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Reply from Premier Specialist Cleaning and Repairs

Thank you Sunny. A pleasure to meet you and work for you. Glad you are happy with the work I did.

He knew what he was doing and timing was good

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Reply from Premier Specialist Cleaning and Repairs

Thank you for your review. Likewise, a great customer.

Efficient ,reliable and good service.

Company got in touch with a fair quote promptly.
Great communication leading up to scheduled appointment.
On time and aftercare instructions made clear.

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Reply from Premier Specialist Cleaning and Repairs

Thank you for your review. A pleasure to work for.

Theses guys were on time and they done a great job front and back of house great value for money 100% recommend this team

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Reply from Premier Specialist Cleaning and Repairs

Thanks for your feedback, a pleasure working for someone so helpful, polite and professional.

Did not turn up despite making an appointment. Very disappointing.

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Reply from Premier Specialist Cleaning and Repairs

Why would you leave such a damaging review when i explained very clearly that the job before you went overtime due to an unforeseen problem. And then i tried to rebook asap for a couple of days later. I would appreciate it if you would be fair and remove such an unfair and damaging review when we acted so professionally in our attempt to sort out the slight delay which was out of our control. ***Other customers, - please see our other genuine reviews from our customers***. Thank you.

Happy to say the job was done satisfactorily and promptly.
Would recommend to others.

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Reply from Premier Specialist Cleaning and Repairs

Thank you. Appreciate your feedback, a pleasure to do work for.

Very friendly guy, kept me posted on when he would arrive. Would definitely use him again.

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Reply from Premier Specialist Cleaning and Repairs

Thank you michael. A pleasure to do business with.

Hi it was the first time in 27 years I had my guttering clean, I was happy with the work Justin came with all the right tools and equipment for the work and gave me the best recommendations for my guttering and I will use him again in the future.
Thanks again.

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Reply from Premier Specialist Cleaning and Repairs

Thank you for your custom. A pleasure to do business with.

Excellent service - efficient, explained the job, good price and no hidden costs. Communicated well throughout. Would definitely use again.

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Reply from Premier Specialist Cleaning and Repairs

Thank you Heather, a pleasure to do business with.

Justin was great, cleaned gutters and fixed pipe at agreed price,

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Reply from Premier Specialist Cleaning and Repairs

Thanks David. A pleasure to do business with.

The reason for my rating is because was a full understanding of the job in hand. I felt comfortable with Justin as he explained everything that was going on cleaning my guttering. A great job and reasonably priced. Thank you. Justin. More...

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Reply from Premier Specialist Cleaning and Repairs

Thank you. Really appreciate your feedback. Nice doing business with you.

Attended next day, fixed our leaking gutter despite tricky access. Very pleasant to deal with, good communication and fair price too 👍

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Reply from Premier Specialist Cleaning and Repairs

Thank you Ash. A pleasure to do business with, thank you.

Great job and very friendly. Have already booked again to clean
soffit area. Thanks for your help

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Reply from Premier Specialist Cleaning and Repairs

Thanks Susan. 2nd job completed. Glad you are happy with our service.

Justin responded to my request within 10 minutes of me placing the ad. The front gutters were in need of a good clean and one of the joints fixed. I was very pleased with the service provided at short notice and at a good price. I have no hesitation in recommending their service. More...

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Reply from Premier Specialist Cleaning and Repairs

Thank you Mr. Sandhu. A pleasure working for you. Any problems please call me.

Changed appointment time they kept us informed well, good comms did a great job clearing the gutter at a reasonable price. Would use again for sure.

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Reply from Premier Specialist Cleaning and Repairs

Thank you Mr Dadson. Apologies for the very slight delay to your appointmnet time, glad you are happy with our work/service.

Trustworthy and reliable I will use them again

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Reply from Premier Specialist Cleaning and Repairs

Thank you Makwana. Appreciate your feedback.

Extremely pleased with this service, very good price and professional, was able to do the job at short notice too !

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Reply from Premier Specialist Cleaning and Repairs

Thank you Joan. Appreciate your feedback. A pleasure doing the work for you.

We had a problem with front gutter. They responded very quickly, their service was excellent and professional. The person who came he was very nice.

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Reply from Premier Specialist Cleaning and Repairs

Thank you Farjana. A pleasure working for you.