450 customer reviews
Mrs E
Monique walked our dogs for a week whilst we were on holiday. Very accommodating, as qiite last minute. Lovely lady, dogs really warmed to her. Professional service, would highly recommend More...
Reviewed on TrustPilot
Lynn
Teddy had a great time with Helen and Paul first time away from home and settled straight away we would highly recommend
Reviewed on TrustPilot
Mike Donne
Cully has been with Paul and Helen on a number of occasions. We are always kept up to date by text accompanied by photographs. Cully settles quickly and appears to enjoy her walking and down time. We recommend to friends. More...
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j “Sealpointdog” jones
Very good with our hounds
Reviewed on TrustPilot
Stephen Garrett
Petpals Romsey We have used Petpals Romsey for a couple of years now and can honestly say they have been the best dog walkers & cat feeders we have ever used. Matt & Louise really care for the animals they look after, tailoring the walks to suit the dogs needs and age etc. In the hotter months, the walks will be in shaded, cooler areas and they'll avoid the hottest times of day. They both are very knowledgeable about pet care and pet first aid. It is clear from the way our dog greets Matt or Louise that he is very happy and excited to see them. A recommendation on it's own. Our previous experience with OTHER Dog walkers, (inc a large well established local dog walking service) incudes, loosing the dog and loosing the house keys on a few occasions! Matt and Louise pay attention to the dogs they are walking and the only time you'll catch them on a mobile phone is to photograph the dogs out enjoying themselves, which they often send to you along with a map of where they've been. We can't recommend Petpals Romsey highly enough. So if you're looking for a dog walking or pet sitting service, look no further than Petpals Romsey. More...
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Angela
This was my first experience of using a professional pet sitter. Monique made the process easy, coming to meet Reggie & discussing his needs. I was very happy to leave him in Monique's care. More...
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Paul C
Have used Petpals on a number of occasions for dog boarding with Monique (having been recommended by friends) and will definitely continue to use. Our dog settled in really well with updates when we were away. Really happy and confident with the service provided. More...
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Hayley
Always 10/10
Reviewed on TrustPilot
Ria Lester
I wouldn’t go anywhere else for somebody to love after my old girls (two cats). They have been looking after them for years and I am ALWAYS comfortable they will be well cared for. Really really good service x
Reviewed on TrustPilot
sophie poynter
Amazing couldn't recommend enough takes such good care of all pets treats them all like her own
Reviewed on TrustPilot
customer
Wonderful service from Monique at Petpals. Reliable, trustworthy and caring, highly recommend.
Reviewed on TrustPilot
Mrs A Brown
Zak, my cavapoo has been going to Petpals for quite a few years now, mainly for boarding, varying from 1-3 weeks. He has got to know Monique so well, it's like his second home. For me, I can go on holidays knowing that Zak will be having as much fun, being looked after so well and enjoying the change of scene as I do. More...
Reviewed on TrustPilot
JOANNE MILLER
We were apprehensive about leaving our dog zues as he’s never been left with anyone outside of family but he has settled well and we were really pleased with the show around and on dropping zues off he was more than happy to go , would highly recommended pet pals and will be using them again .
Reviewed on TrustPilot
Mihail Marinov
Petpals Crawley were amazing, they took care of our bunny and the lady was amazing!
Reviewed on TrustPilot
Alix
Petpals Norwich have been fantastic. They looked after my very young cats, Bruce and Lucia for a week whilst I was abroad. I felt so reassured by their messages and updates. I have come back to two very happy cats. If you want to have a conscientious, reliable and thoughtful team to look after your precious ones look no further! More...
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Terence King
Excellent kind efficient service from Jean Home from home for our lovely labrador
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Lotta Divine
Excellent service as always, thank you so much for making our cats feel so well looked after. Cannot fault at all!
Reviewed on TrustPilot
Julie
I found Jean just on a Google search and after reading about her and Petpals knew it was perfect for our puppy, Charlie a working cocker spaniel. We went to meet Jean and her own dogs and she was very accommodating, very engaging and had a lovely set up for looking after family pets. Charlie then spent a half day with Jean and came away happy. Jean then looked after him for six days and during that time we received videos of Charlie, photos and updates. We left a puppy and got back a dog! He had had a growing spurt!! He looked very healthy and very happy. I would recommend Jean to anyone and would use her again. Having your beloved family pet looked after in a home is so much nicer than a kennel. Charlie was settled which meant we were and we could be on holiday knowing he was being well looked after. More...
Reviewed on TrustPilot
customer
Petpals Norwich have been fantastic for us. There is never too short of a notice, or too late a request. Mark and Lucy go out of their way to give great pet care and make sure everything is taken care off.
Reviewed on TrustPilot
Stephany Heaven
I really don’t know what I would have done without the caring and professional service Petpals in Chichester provide. They are very thorough and want to do a good job. You do feel that they treat your pet as if it’s their own. Which is so reassuring. They have pets of their own so they understand how important our animals are to us. They came in twice a day over three days to feed and give essential medication to my cat who has stage 3 kidney disease. And comforted her too. I really felt reassured and would definitely recommend them. I will definitely be using them again in the future. More...
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Abigail Codman
Feel confident to leave my dogs in Jean's care knowing they are safe and well looked after.
Reviewed on TrustPilot
Jo Fullagar
Petpals Chichester. Sue looked after Teddy in our motorhome whilst we went out to lunch to celebrate our friends birthday. I had never left Teddy before but as soon as I met Sue, I knew he would be fine. It worked out so well and will definitely use Sue again when we visit Concierge Camping. Very, very happy! More...
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Peter Willington
As well as looking after our cats at home Jean helped us out by taking in our newly acquired rescue dog Bailey the puppy He had a great time with her own dogs This was a last minute booking so we are extremely grateful to Jean for taking the puppy on for a week We have used jeans services for several years and will continue to do so in the coming years Thanks Peter/Karen
Reviewed on TrustPilot
Mrs Todd
Paul and Helen have looked after George our Pug since he was a puppy. He is now 7 and loves staying with them. We never worry about him when he stays in their home and he gets the best care possible as one of their family.
Reviewed on TrustPilot
Emma Worth
Can’t recommend Paul and Helen enough, I have used them for years! I know my dogs are safe with them and they look after them as if they were their own. Nothing is too much trouble, they are always flexible when needed which is a huge help. The dogs are always excited to see them and love their walks! If you need reliable dog walkers then you won’t be disappointed with Petpals. More...
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Joy Owens
Excellent reliable service. Takes great care with the dog walking. Our greyhound loves all of the dog walkers and the walks! 5Stars👍😊😊
Reviewed on TrustPilot
Alison
Brilliant with our dogs, they love Jean so much.
Reviewed on TrustPilot
Anne
Phil and Bev have worked very hard to keep our local Petpals going. They are very professional, approachable and helpful. Tess, (our cocker spaniel), has always been able to stay with Lynda, who is fantastic . She absolutely adores dogs, and treats them all as if they’re her own! Whenever we collect her, she is never stressed or unhappy, (an experience we encountered after she’d stayed in kennels). Lynda knows a huge amount about dogs, and has a real understanding of them. All in all, I can’t praise Petpals highly enough, because we have their services, we’re able to go away knowing that Tess will be extremely well cared for. More...
Reviewed on TrustPilot
Clan Mudd
Reliable, friendly service . Pooch always comes back happy after spending the morning at Petpals
Reviewed on TrustPilot
Etta
I can always rely on Petpals Norwich to treat my cats with love and respect. They follow instructions and keep me informed about anything that might be a problem. I feel totally confident about leaving my two cats with them. It removes any worries or cares that might prevent me from totally enjoying my holiday! More...
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customer
Brilliant service . Dog picked up and dropped off, she is happy and enjoys her time . Always well exercised and tired when she comes home. Flexible caring and responsive service More...
Reviewed on TrustPilot
Victoria
Reliable service, pets happy
Reviewed on TrustPilot
Chris and Jackie
Reliability and kind to my dogs
Reviewed on TrustPilot
Laura Stevens
Dog Walking
Nilay and his wife are super professional and friendly and have been perfect from the very moment communication started.
We receive updates on when they arrive,photos of our dogs on their walk, and updates on how they're doing, and once they've left.
I'm impressed with the questions they ask during the assessment and their kind, loving and knowledgeable attitude towards both dogs and owners alike.
Second to none.
Hera & Winston
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Maggie
Our dog always comes home happy. Jean is attentive to our dogs needs & enjoys stay at Petpals.
Reviewed on TrustPilot
Lauren Natasha Hall
Phil & Alex (Basingstoke Petpals) are amazing!!! They provide such great service and update me with my pets adventures while away! I always feel so secure and happy leaving my rabbit in their very capable hands! HIGHLY RECOMMEND! More...
Reviewed on TrustPilot
Anne F
Completely committed to giving the best care to the dogs (and other animals) they look after, and the dogs know it. Milly comes back from her weekly day with Petpals obviously bursting to tell me about her fun day. She's been going to Petpals for 5 years now and I can't praise them enough. More...
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Nicky
Really recommend Monique at Petpals - she has put our Cockapoo puppy completely at ease when she takes her out for walks and Nellie loves boarding with Monique. I never have to worry about her and Nellie comes back so happy. Great communication. Very organised. More...
Reviewed on TrustPilot
Amy Apple
We were so happy to leave Sue in charge of our kitties in our home. She was so professional and really friendly. She took care of our cats wonderfully, sending pictures of them daily and sending a report about what they were up to. We would recommend Pet Pals Chichester to anyone looking for lovely people to look after their pets. Thank you Sue! More...
Reviewed on TrustPilot
John Williams
Thank you Rachel for looking after our 4 furbabies Rosie Charli Obi and Finley we loved the daily updates and we value your hard work and making sure our babies were well looked after while we were away and also give us peace of mind too Thank you 💖 Darlington pet pals
Reviewed on TrustPilot
Sandra Giammattei
I have been using Petpals Darlington for well over a year now. The team are fabulous. They try their very best to accommodate requests for services even at short notice. Grace loves her walks with her fellow doggos & the team are great with her. I have also used their dog boarding service. Again, so well organised & Grace gets to stay with a fellow dog lover who spoils her like I do, all round a 5 star service. 👏🏻✨ More...
Reviewed on TrustPilot
Patience
Reassuring to know that our cat is being fed and cared for in her own home territory. When we are away for long periods Petpals will try to spend extra time with her on occasion. Lucy is always flexible if our plans change and then there is the reassurance that they are visiting the house, putting bins out and moving mail. Have used Petpals for over 10 years. More...
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Jill Hall
They are totally reliable and take great care of our two tabby cats who are now 14. They have looked after them since they were very young. I would fully recommend them.
Reviewed on TrustPilot
Beverley Haines
Really helpful and supportive . Skye has had a great time and I know she is in safe hands . Thanks
Reviewed on TrustPilot
Bianca Matei
Best team ever!! I went to holiday and I must say I haven’t been worried at all about my cats because of them!! The Petpals team took good care of my cats, they kept me updated with pictures of every visit and they also spend time with the pets. I recommend them 100%.
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Melanie D
Our dog absolutely loves her time with Petpals. Mark and Lucy look after her as if she were their own and always take excellent care of her. She's so excited to see them when they come to collect her, so whether it's day care or home boarding we know she'll have a fantastic time. In fact, I don't know how we'd manage without them! More...
Reviewed on TrustPilot
Laurence
Lucy & Mark from PetPals Norwich are absolutely amazing. These guys always go above and beyond even at short notice, me and my boy would be so lost without them. They are part of the family.
Reviewed on TrustPilot
Rex Keen
Dog Walking
Great service and very courteous. Will continue to use them.
Alisha Hicks
As my experience the company is very trust worthy. The service was also very friendly and helpful. Fantastic!!!!!!
Reviewed on TrustPilot
customer
Monique did a fantastic job of looking after my cat and my tortoise while I was on holiday. She is incredibly thorough and professional and goes above and beyond to meet the needs of animals. I'm so happy to have found someone who so clearly loves animals and cares deeply about their welfare. More...
Reviewed on TrustPilot
