Hello & Welcome,
We offer Gas, Plumbing & Heating repairs and installations to domestic properties within the M25.
We work with a variety of property management companies and local estate agents.
We strive to provide excellent customer service and turnover time.
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177 customer reviews
Iakovos Theodoulou
I recently hired Paul to replace my gas boiler with an electric one, and I couldn’t be happier with the service provided. From start to finish, they demonstrated exceptional professionalism, making the entire process smooth and stress-free . Punctuality was one of the standout qualities. They all arrived right on time for the appointment, ensuring that no part of my day was wasted waiting. Their attention to detail and commitment to cleanliness were equally impressive. After completing the job, they left the work area spotless—far exceeding my expectations and showing a genuine respect for my home. Communication throughout the project was outstanding. Paul explained every step of the process in clear, easy-to-understand terms, answering all my questions with patience and expertise. They kept me informed of the timeline and any updates, which made me feel completely at ease. The quality of their work was top-notch, with everything completed to a high standard. It’s clear they take great pride in their craft. I highly recommend Paul McCarthy to anyone in need of plumbing services. If you’re looking for someone who is professional, reliable, and meticulous, look no further! More...
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Kerry
Our Boiler broke on sunday and Paul and his team arrived on Tuesday morning and fitted a new boiler, they was punctual and completed the job to a high standard, job area was left clean and tidy. Will use again
Reviewed on Google Maps
Sid S
I have recently moved to Essex and had a very bad leak from my hot water cylinder after calling several plumbers and the last person I called and the first person to come to the rescue was Paul . He had a look explained everything in detail that I needed to know and gave me a quotation that same evening and the following day he had me booked in and carried out the work to a very high standard . I don't normally recommend many people but Paul is definitely at the top of my list . Such a polite and respectful guy Thank you . More...
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Gian Marco Benedetti
Paul is first and foremost a great professional. He is very kind and he explained to me and my wife (multiple times) what was the best option for our bathroom, and he was also able to resolve a long standing issue we had been dealing with for months. Very patient and knowledgeable, he delivered as expected and it was available for us when we had doubts or questions. On the cost side, he was also a little less expensive then other people who gave us completely wrong information and impracticable solutions. I would definitely recommend his company. 5 stars and well deserved! More...
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eleonora santini
I recently had a plumbing issue that several other plumbers couldn’t resolve. After multiple failed attempts and wasted time, I contacted Paul, and I’m so glad I did! He was incredibly professional, punctual, and knowledgeable. Unlike the others, Paul quickly identified the root cause of the problem and explained the steps they would take to fix it. His expertise was immediately clear, and he worked efficiently to complete the job. What really impressed me was his availability even after the installation. I hadn’t fully understood some of the things he explained during the job, but when I contacted him afterward, he was more than happy to walk me through everything again, with patience and clarity. If you’re looking for a reliable and skilled plumber who can handle even the toughest jobs, I highly recommend Paul. You won’t be disappointed! More...
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Hannah Hekmat
Paul and his team done a fantastic job replacing our broken gas boiler for electric. Everything was completed within a week of the initial quote. During the works, the team were efficient, tidy and polite. Would 100% recommend PCM 247 to anyone. More...
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Clive
Came round to price my old heating system for a complete rip out and re plumb entire 4 bed house he was competitive and reliable and was a pleasure to have in my home with his professional team of operatives clean and my family are now warm this winter coming ❤️
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Bill Malony
Would highly recommend PCM 247 Maintenance Ltd for any plumbing issues. Just had a combi boiler fitted after having issues with a booster pump. From the initial point of contact with Paul to the completion of the new boiler, the two lads were on time, very professional, clean and tidy, very knowledgeable and put us at ease throughout the process. From reaching out to Paul the boiler was installed within a week, again would highly recommend. More...
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Chantelle Wilson
Paul and his team were great! I planned my new boiler fitting for while I was on holiday as I new I could trust them to do the job and in my home alone! Highly recommend to everyone!
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Chris M
Easily the best company I have done business with period, full stop and I would rate 10 stars if I could. I required the installation of an electric boilers as all the current regulations on installing new gas boilers simply priced me out of one. PCM 247 explained all the different types of electric boilers prior to installation. A crew (yes a crew!) of three arrived laid down plastic boards and wore booties, they even brought their own vacuum cleaner. The crew toiled and tinkered away, by the end of DAY ONE the gas was capped the old boiler was out, the new electric one was in and they cleaned down before they left. DAY TWO an electrician arrived (yes another crew member!) and speedily wired up everything, hiding visible wires in trunking. The electric boiler spooled up and then all the radiators were checked flushed, chemical sealant was poured into the radiator system to plug any hard to find slow leaks (I did have one and it plugged it within a day or two). The team then went through warranty and boiler registration, set up the works. Cleaned up everything and left me feeling sad that truly our time together however short had come to an end. I wrote this feedback because you need to understand the experience you will receive when using PCM 247, I will use them for life and you should too. You will simply not find better, this is longest review I have ever written because PCM 247 deserved it. If you have any home issues for love of all that's good give them a go and let's keep truly great tradespeople like this around forever. A big thank you from me to all the PCM 247 staff involved in making my home great again. More...
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Gjovi M
A big thank you to Paul and his team for a nice job. Removing and refitting a new boiler and a shower.
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Olivier Douala
Replaced my gas boiler with an electric one. Paul was answered quickly all my questions on the quote and the alternatives. The job was done properly and they left the flat clean. I recommend ! More...
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Thomas Crompton
I never realised how hard it was to find a decent plumber. We called several who didn't turn up and wasted our time. Paul from PCM saved the day. He was quick to respond to our messages. Gave a quote and had us booked in for a new boiler in our rental property within a week. Turned up when he said he would and completed the job to a high standard even left the job cleaner than when he arrived. I will definitely use them again and recommend to my friends and family. More...
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Daniel O'Neill
Extremely professional, prompt and beyond impressed with the new combi boiler installation completed by PCM. Very reasonably priced and outstanding work completed which really exceeded my expectations. Punctual, courteous, trustworthy and have been referred to friends already. If you need a reliable professional qualified plumber without extortionate quotes or delays, contact PCM plumbing they are experts! Thanks again for the installation couldn't be happier. Got radiator upgrades booked in next! Thanks Dan More...
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Karen Ward
I contacted PCM 247 Maintenance Ltd to do an electric boiler service & repair an electric shower at my elderly mother's park home. I went with this company after looking at previous good reviews & wasn't disappointed. Paul was courteous & patient to explain what he was doing & pointed out a small fault that needs further attention. He even offered to video call me if I was unable to be there on his return visit. Excellent customer service. Thank you Paul! More...
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Irv Lyon
If you are looking for professional, polite courteous plumbers who have the utmost respect for their customers then look no further than PCM 247. Just before Christmas our old boiler failed. Paul, the business owner, responded quickly and he and his team were able to fit a brand new boiler within a couple of days and well in time before Christmas and with a 10 year guarantee. As a business owner myself I value good service and we all know there is nothing worse than a tradesman that comes in your house and tries to blind you with science. With PCM there was none of that. They explained everything they were doing as they went along, completed the job within a day and left our house neat and tidy exactly how they found it. I can't speak highly enough of them and in a day and age when we have to be mindful of who we are letting in our house I would strongly urge to use this company as they will give you the peace of mind we all deserve. More...
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Nitzan Lazar
I called Paul a few months ago as we had an issue with our radiator he was so professional and friendly and went above and beyond to fix the issue . Our boiler broke on a Friday morning I called him and he was over within 2 hours. Monday morning he was at our house fitting a new boiler. A very professional, trustworthy guy , friendly and a hard worker. I would highly recommend him to anyone. Thank you so much Paul . Will 100% call him again with any issues. It's hard to find people like him these days More...
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george allen
Amazing service came to fit a completely new boiler due to ours breaking down job was done fast and effective with no issues at all. 5 star service very professional and got the job done to a very high standard. Could not recommend enough!!! More...
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kitch man
Took a badly shaped out dated bathroom and made it look brilliant. Work was done sooner than we originally thought. Paul and Ben worked really hard. We'd recommend them every time.
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T S
I can’t say enough to recommend PCM. In short: hire them! For more detail: After months of struggle with our gas boiler, we called PCM to ask about a transition to electric. Paul gave us by far the most affordable quote, communicating quickly and clearly throughout. We went from quote to install in about 3 days — during the busiest time of the year! Paul came in on day one to introduce himself and make sure things were all set which was a thoughtful, personal touch. We felt like everyone involved was super prepared from the get-go. The two men who did the install itself were kind, thoughtful, worked quickly, and left the place cleaner than they found it. I’m happy to be writing this review from a flat that, thanks to PCM, is warm for Christmas! More...
Reviewed on Google Maps
kitch man
Took a badly shaped out dated bathroom and made it look brilliant. Work was done sooner than we originally thought. Paul and Ben worked really hard. We'd recommend them every time.
Reviewed on Google Maps
T S
I can’t say enough to recommend PCM. In short: hire them! For more detail: After months of struggle with our gas boiler, we called PCM to ask about a transition to electric. Paul gave us by far the most affordable quote, communicating quickly and clearly throughout. We went from quote to install in about 3 days — during the busiest time of the year! Paul came in on day one to introduce himself and make sure things were all set which was a thoughtful, personal touch. We felt like everyone involved was super prepared from the get-go. The two men who did the install itself were kind, thoughtful, worked quickly, and left the place cleaner than they found it. I’m happy to be writing this review from a flat that, thanks to PCM, is warm for Christmas! More...
Reviewed on Google Maps
Paul Dimond
Fantastic service, would highly recommend. Carried out a new boiler installation for me at short notice. 👍🏻👍🏻
Reviewed on Google Maps
Dudu N
New boiler fitted by an amazing team. Great job done from start to finish. Paul kept me informed how the work was progressing. Very professional indeed and knows his job very well. Get in touch with Paul and you will not be disappointed. Thank you Paul More...
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George White
Very professional team, would always recommend.
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james whitehead
Just had a new boiler fitted by Paul and Ben. The entire process went very smoothly and they cracked on with the job from the minute they arrived. They even helped sort an issue i had with an existing rad....... cannot recommend highly enough, thanks guys! More...
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Luke Stannard
Paul fitted a new boiler for me today, he's very prosseional and his work shows this. Was happy to answer any questions and was very easy going. Would highly recommend to anyone.
Reviewed on Google Maps
Tony Cresswell
PCM 247 Maintenance Ltd. Amazing company. We decided to have a new install of complete central heating. We took quotes from several people, and our choice came down to the reassuring and professional manner of Paul Mc Carthy (The owner of PCM 247). We were also reassured, that we were making the right choice, by the 10 out of 10 reviews of PCM247 from their previous highly satisfied customers, which is always a good sign. Paul and his team (Ben & Freddie) were extremely professional, friendly and very helpful. The install is fantastic and due to PCM247 were are now in a lovely warm cosy home. We would recommend PCM 247 to everyone. Thank you Paul and the team. Tony & Maria 😊 More...
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Natalie Milner
We had a new combi boiler supplied and fitted and our old system removed with water tank removed. PCM were very professional, great service, very informative and did a great job! We would highly recommend Paul and his team to anyone. More...
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Katrina Kushinga
Paul and his team installed an electric boiler and a water cylinder in my house. They are punctual, very polite, explained what they were doing and were always willing to answer questions. They worked efficiently and completed in the time scale they had predicted. I was very pleased with their work and would certainly use them again. More...
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neringa simelionyte
Highly recommended, Professional team. Done good job, everything straightforward on time, very happy, customer. Quality of work. Massive, thanks for Paul and Ben 👌💯PCM 247 More...
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John Morgan
Paul replaced my 25 year ancient boiler with a new efficient valiant with a new hive connection. He came round and quoted and within 2 weeks the job was done. I wasn’t at home for the installation, and when I came back there was no mess and it was as though they hadn’t been. Highly recommend to anyone. More...
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Neringa Simelionyte
Boiler Installation or Replacement
Highly recommended professionals and everything straightforward.
Tia Flowers
Paul fixed the problem with my kitchen sink and washing machine with no problems at all 😊 he was very polite, professional, tidy, chatty (which I like) and helped me by coming out at very short notice. I highly recommend PCM. Thank you again Paul 😁😁 More...
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Haitham Rizk
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Mariam Bah
The installers were very professional, Paul was up to his work and dedication to the task in hand ! Highly recommended - Great work in Chandlers Drive and well done!
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Kellie Zahra
Fantastic from start to finish. (I had a new boiler installed). Everything was explained in detail. Really happy with the service. Will definitely be using again soon. Already been recommending to friends and family as a trusted tradesmen (I've previously found them hard to come by). Extremely professional and very friendly 👏 👌 👍 More...
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T P
Paul was good enough to diagnose an issue with an ageing shower, & promptly had one of his team return & repair the faulty fitting. His plumber attended on-time, carried out the replacement as promised, even putting coveralls on his boots. Definitely a 10 out of 10. More...
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Rebecca Broome
A+++ and speedy service!! Very professional. We are extremely happy with their work! Thank you very much! Highly recommended
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Roger Burston
PCM Ltd undertook 2 separate jobs for me and they were professional, polite, and efficient. Highly recommended.
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Kate Brewster
New boiler, carried out quickly and efficiently and stuck to time scales and cost. A complicated replacement and done so professionally.
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Alastair Cormack
Mr McCarthy was very responsive to my needs and proved flexible when the boiler delivery was delayed. His team were quite professional and courteous during installation. I will certainly use his services again when the need arises, and suggest you do too. More...
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Peter Richards
Very knowledgeable efficient and reasonably priced
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Ada Okpue
Paul and his team who dealt with my faulty boiler were very professional at all times. From taking on the job until completion. They arrived promptly as scheduled, spotted the problem and discussed the solutions. They remained friendly and supportive all through the process. Will definitely be using again. More...
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Stephen Smith
Very happy with the level of service we received from Paul and his team. Would definitely recommend.
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Mark Sempala
Fantastic service!! Paul and his team were very professional and very pleasant ..Desperately needed a new boiler installed on Saturday as the one i had before became faulty on the Thursday . .Paul's company were highly recommended by my next door neighbour that had used the company couple months before. Turned up on time and delivered A++ service ..would definitely recommend this company!! New boiler works like a dream!!! More...
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Colin Archer
Fantastic service Very professional Smiley happy people Stayed all day until up and running Came back nxt day to complete and check all was good Highly recommend
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Andre Sem
Professional company, great service. Just the best!
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Geoffrey Hinds
PCM247 did a great job. I have used them twice now, and both times they completed the jobs to a high standard, and finished the job on time. Highly recommended. Thanks Paul and team. More...
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Mahendra Jugnee
Very happy with work done efficiently and clean job Work done in a timely manner
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What do you love most about your job?
Providing a transparent, solid service, on time, and on budget
What inspired you to start your own business?
I worked with many major contractors for a long time and saw the disconnection between the business and customer and how they were seen as only a number in a system rather than a valued customer
Why should our clients choose you?
Within the maintenance and repair industry not everything goes according to plan. Rather than avoid this subject PCM guaranty we will be commuted to your project from start to finish through rain and sunshine..