Lord Roofing & Grounds Works LTD - Roofers Ferryhill - Durham

We were very happy with the works completed by Lord Roofing and Groundworks on our property. The project was ably managed by Matthew, the dismantling and rebuilding of our two chimney stacks above the roofline and inside the loft was expertly undertaken and completed by Gary (Gaz), the finishing to the roofworks and flashing was expertly completed by Matty and his roofing team, and each day the jobsite was cleared of rubble and debris. Where necessary, Woody and Ray provided extra assistance on the project. At all times during the job, the Lord Roofing personnel were respectful and polite. More...

Reviewed on Yell

We have had a problem with our rather large outdoor barbecue and dining area which was covered over 7 years ago with plastic sheeting. The job was badly executed at the time by a landscape company and we asked Lord Roofing for help to refit the roof and make it storm proof as two storms losened the plastic sheeting and almost lifted it off.Lord Roofing from Ferryhill gave us two options and we went with the option to have it covered in marine ply and have roof lights put in made from acrylic sheeting.The job was executed in a fantastic and efficient manager and looks great and gives us more light under the pergola with glare !Thank you Kai from Lord Rooofing in Ferryhill! More...

Reviewed on Google Maps

I have had several problems with a roof on my house built in 1963. Some were caused by slipped tiles, some by the failed inting on the ridge tiles others by pointing failures on the chimney. But the worst was the failure of the flashing on Velux windows installed about 12 years ago. After several attempts to get local builders to fix the problems, most of whom would not even consider fixing the problems and those that did inspired no confidence. So, I was fortunate to discover Lord, a truly competent, efficient company. Not only have they fixed all the problems but have also given a 10 year guarantee on the work. I unreservedly recommend Lord. More...

Reviewed on Yell

We expect this firm to be inundated with calls after our experience of their work as we have recommended them left, right and centre. Managed by Matthew, Khy, Mark, Gaz, Callum and Morgan were absolutely superb from start to finish. We were impressed by their skilled commitment and attention to detail and have ended up with a house looking far better than we anticipated - not just a repaired roof but one looking better and smarter altogether with 2 classy dormer windows. Delighted. More...

Reviewed on Yell

Although he could not correct the fault, his assistance was invaluable.

Lord Roofing & Grounds Works Ltd were quick and efficient from start to finish on repairs to our roof. During the work we were constantly updated and the work was completed on time.

Reviewed on Yell

From the initial visit the professionalism has been excellent Peter and his team that worked on the roof throughout maintained a high standard confirming on arrival what was to be done that day followed by the progress at the end of the day keeping us in the loop throughout The office were very efficient and everyone was polite and friendly Extremely pleased with our new roof and would highly recommend Lord Roofing

Reviewed on Yell

I recently had the pleasure of meeting Woody, Josh and Jack who transformed our garden. They removed decking and replaced it with a resin patio and we couldn't be more pleased. They cleaned up after themselves and were professional and courteous. I would definitely recommend this company especially these guys. More...

Reviewed on Yell

Knowledgable workers, worksite kept clean and tidy. Would recommend this company.

Arrived promptly at the time agreed. Worked hard and very efficiently. Cleared away (and took away) anything that needed removing. Very polite and nice people. Worked continuously on the job - no wated time. More...

We have been trying for 14 months now to get them to repair / replace our resin drive after a massive crack appeared right down the centre and also around the sides. We just keep getting fobbed off ****AVOID ****** More...

Reviewed on Facebook

We have been trying for 14 months now to get them to repair / replace our resin drive after a massive crack appeared right down the centre and also around the sides. We just keep getting fobbed off ****AVOID ****** More...

Reviewed on Facebook

Made an appointment for quote and didn't show up

We just had a new roof installed. The guys from Lord Roofing & Grounds Works Ltd were brilliant from start to finish. Communication was great from the start with Daren and James keeping us up to date with everything. The roofers John E. and his team were excellent. They were friendly and nothing was too much for them. Even when confronted with a couple of hiccups they were very professional and always kept us informed about what they were doing. Our new roof looks great. I highly recommend them to anyone requiring roof works done. More...

Reviewed on Google Maps

Lord Roofing, have made an excellent job, renewing our Garage roof. Scott, James and Callum, managed by Mathew, were a credit to the company. Kept us up to date, with any problems. Workmanship was incredible, would not hesitate in recommending them to other people needing similar work done. More...

Reviewed on Yell

I had a great experience with this company, and was given a lot of very sound professional advice during the survey for the quote. The job itself was completed in a timely fashion by a very skilled, eager to please and hardworking set of tradesmen. (Khy and his colleagues). It was clear to me from the beginning that this company had a high set of standards and would not compromise the integrity of their work. On completion it was comforting to know that I had a received an extremely sound and solid job for a realistic price. More...

Reviewed on Yell

From our initial email to completion LORD’s were simply brilliant at every single stage . Matthew came to our home and we were immediately impressed by his courtesy , knowledge and professionalism. He provided us in writing with everything we needed to know .The level of communication from various members of the LORD’s team was simply superb throughout . The fitting team of Kye and Scott were friendly and highly professional and they kept us well informed and included at every stage. At the end of each day the site was left clean and tidy and all rubbish was removed. The finished product is stunning and far exceeded our expectations. More...

Reviewed on Yell

We highly recommend using LORD’s for a roof replacement. They were quick to respond to our enquiry and Matthew came to the house to assess and provide us with a quote. He provided us with an informative folder which included everything we needed to know including certificates of their business and there was no pressure to commit. There has been great communication throughout, and it has felt professional from the start. The scaffolders were great and a pleasant bunch of lads. Our main roofers were Mark and Jack, they did a fantastic job and nothing was too much trouble. They had some help on some of the days from two others, both called John, and I have to say as a group they were always polite and friendly which really made a difference. Both Matthew and his brother James were so supportive throughout and always available or prompt to respond to answer any queries that arose during the job. We wouldn’t hesitate in using LORDS again for any additional works in the future. More...

Reviewed on Yell

I would highly recommend Lord they were professional, courteous, friendly and did a fantastic job on replacing Velux windows, and an original skylight.

Reviewed on Yell

Very professional, prompt service

Did what they were supposed to. Very happy with work done. Communication was open and reliable. Response to requests acknowledged and swiftly acted upon.

Reviewed on Google Maps

I rang and spoke to james regarding a quote for 2 velux windows, a week later I rang back and again spoke to James and he said his gaffer has been away but was in the office now.
so he will get a price and ring me back.
another week passes and nothing so went with a company that is actually bothered about following up an enquiry. More...

Fabulous company. Lord Roofing and Groundworks have just installed a new roof for my Mum. Can't speak highly enough of them. The guys who did the work were so polite and tidy. Would not hesitate in recommending them to anyone. Lord Roofing also did some work on my Aunts bungalow a few years ago and again, a fantastic job. Thank you. Margaret More...

Reviewed on Google Maps

Reviewed on Google Maps

This was the second time we used Lords for a major job at our property, and we have no regrets! Although weather made it difficult, they moved heaven and earth to get the job done on time (i. e. Christmas Eve!). On this occasion, they did four bits of connected work for us. First they re-clad a sad-looking dormer, and sorted our our ridges, verges and gutters. Then they took a complicated patio and steps in real disrepair right back to the basics and re-created it superbly, as well as re-laying the drive in a resin-bound finish. In the process, they re-routed the water drainage and fixed a long-standing problem. To say it has transformed the exterior of the property is an understatement. Many thanks to Woody, Lee and Ellis, and to Matthew who managed the whole project. You were stars. More...

Reviewed on Yell

This is the 3rd time we've used Lord and would highly recommend them to anyone. The team that come out for our recent roof replacement, Paddy, Ste & Patrick were extremely professional, fast and did a great job. The project manager Matthew came to see us during the work & kept us informed at all times of any issues. The whole experience from start to finish was hassle free. More...

Reviewed on Yell

Great tradesmen great company job well done thank you

We hired Lords last year to do work on our roof and guttering. The roof work they may have done well - and I thought they had at the time - but I'm beginning to have doubts due to the guttering situation. The work was done in April 2022. The guttering on the corner was repaired minus the downpipe because they stated we didn't really need it. Other needed repairs to the guttering were clearly not done. Within four months, the guttering on the corner was sagging and then broke off not long after. Despite misgivings we tried to contact them and even offered to pay for remedial work because we're under a lot of stress. They never answered the phone or e-mails despite numerous attempts. We are now trying to get another company to repair their mess - life has been very difficult in the last year or so which is why it has been delayed. I wasn't going to leave a complaint but I finally decided they should not get away with this. More...

Reviewed on Yell

Kye and Callum carried out work to replace fascia and soffits over the front window and did an excellent professional job. Work was also done to repair some pointing underneath the window. They arrived on time, took the time to find out exactly what was required and the work was done quickly and efficiently. Project manager Matthew was also on hand via phone to ensure everything was carried out to our satisfaction. Excellent company who I would highly recommend and will be contacting again for future projects. Thank you! More...

Reviewed on Yell

Nice guys, but not such good work ethics. Late starting, never late finishing. Made mistake of paying them when 99% complete. Just waiting for drive to be sealed. Still waiting after 18 months and uncounted emails. By all means use these guys, but don’t assume they will finish the job completely More...

Reviewed on Facebook

Nice guys, but not such good work ethics. Late starting, never late finishing. Made mistake of paying them when 99% complete. Just waiting for drive to be sealed. Still waiting after 18 months and uncounted emails. By all means use these guys, but don’t assume they will finish the job completely More...

Reviewed on Facebook

On a rainy Saturday and with water pouring from the roof and down the bedroom wall, I needed urgent help. Within twenty minutes of a phone call, it arrived, in the form of Matthew. His prompt arrival, his reassuring manner and his professional expertise were exceptional. Fortunately the rain stopped, but Matthew didn't. The problem was quickly identified and his team swiftly and efficiently sorted it out. Within two days I had a secure roof and a ten-year written guarantee. For me, the most impressive part of this exercise was the genuine care and integrity of this family run business. Lord prides itself on the skill of its craftsmen and its customer care. In both, it is second to none. Thank you. More...

Reviewed on Yell

Really pleasant and very knowledgeable Unfortunately way out of my budget

Reviewed on Google Maps

Had a team out to strip off an old flat roof and install a "warm roof" today. This is the second time we've used Lord and to be honest it will be the only roofing company will use in the future. Great communication, superb workmanship, competitive prices and professional. More...

Reviewed on Facebook

Had a team out to strip off an old flat roof and install a "warm roof" today. This is the second time we've used Lord and to be honest it will be the only roofing company will use in the future. Great communication, superb workmanship, competitive prices and professional. More...

Reviewed on Facebook

Excellent service from start to finish. We contacted various companies, some either didn't reply or did not turn up for appointments booked without a call. This was not the case with LORD Roofing, they attended any appointments made and provided us with all the relevant information in a pack, so we could carry out our research. They then provided us with a quote and backed up in an email. We decided to go with LORD roofing they were professional from start to finish. They guys that actually carried out the stripping of our old roof to replacing of the new roof over 3 days, Andy ,Kev Paddy, and Michael never stopped from start to finish and worked very proffesionaly and cleaned up at the end of each shift. They are a credit to your company. Matthew, the project manager, organised and kept us informed at all times. After the job was completed, the scaffolding and skip were removed and all left tidy. We would highly recommend LORD roofing to anyone,Thank you. More...

Reviewed on Yell

I selected this firm due to them being local and the excellent reviews they had received. I was not disappointed. From the beginning, they were efficient, responsive and did an awesome job on my new roof. Each member of the team I dealt with were friendly and professional. I would not hesitate to recommend them. More...

Reviewed on Yell

Absolutely do not use this company, charged over the top for a upvc door. Then it has been fitted badly even though they've been out. Still doesn't fit. I paid for a lintel that was never fitted. And have still not been paid back. The owner and manger do not care once they've got your money. They are horrible to deal with if something goes wrong. Having to pay another company to replace the door. Had to get a solicitor involved. STAY AWAY GET A PROPER COMPANY More...

Reviewed on Google Maps

Grafted from start to finish on an urgent job - 3 days to remove a full roof, replace damaged timbers and then full re-roof – all this during freezing temperatures. Excellent service and quality of workmanship. Huge thanks to Mark, Brian, Matty and Scott (project managed by Matthew), a friendly bunch who were only too happy to answer our questions and explain what they were doing – nothing was too much trouble for them. More...

Reviewed on Yell

Reviewed on Google Maps

As an addition to this lords roofing installed a new Welsh slate roof on my new 7.5 m 7.5 m garage I can’t fault the skill and workmanship especially from the roofer Mathew Ellis who hardly stopped in extreme heat and the team who worked hard to get it finished in time. It’s rained heavily since the installation and is bone dry underneath Gutters and soffits are fitted to a high standard with quality fittings I can’t recommend them enough had some emergency work done on my roof ridge tiles damaged. Even though lord roofing were extremely busy dealing with major storm damage for other customers Mathew the regional manager got me a slot and despite all this and scheduled in my work I have to say that I was so impressed with the professionalism and friendly team that completed my work to a excellent standard Paul and Chris who fitted the ridge tiles for me on time and very tidy job they completed the work in a courteous and professional manner that put my mind at rest. Knowledgeable and skilled these two lads are I would like to highly recommend both the RMs and the fitters Paul and Chris great company such that I am having my groundwork’s done as well as Lords do this as well This is a genuine review from a real customer More...

Reviewed on Google Maps

Extremely impressed from start to finish with the level of communication and the work done. Had our bay window roof replaced, the main roof fascias and ridge tiles replaced, and other chimney stack and tile repairs. Would highly recommend and plan on using again if the need arises. More...

Reviewed on Google Maps

I was getting my guttering entirely replaced and a few bits to go with it around my new house and when they arrived and started the team let me know immediately about the state of my roof which was way overdue replacing. I was able to contact the managing director who swiftly came out to inspect it himself and draw up plans to replace my whole roof with a new quoted price if I chose to. I couldn't be happier with the work they did and the team who did it, they were extremely friendly, fast, tidy and professional throughout. You couldn't ask for a better team or better quality of work for roofing anywhere in the UK. Khy, Scott, Scotty, Matty and the project manager Matthew who wroked on my roof were absolutely fantastic, definitely recommend. More...

Reviewed on Yell

Quick response, clear guidance and advice on what could be done, timescales when work could commence, verbal estimate onsite then followed by a written quote within 24 hours.

James and the team did a terrific job replacing a 140 year old box gutter. Polite and professional. A great job! I will not hesitate to use them in the future.

Reviewed on Google Maps