LocalVPA is a Virtual Personal Assistant hub launched in December 2020 by Rachael Scarborough who has extensive PA, marketing and administration skills. She has worked as Marketing Manager for corporates and small companies as well as PA to Head of Communications in the Ministry of Defence.
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2 customer reviews
Antony Mayfield
Virtual Personal Assistant
Very straightforward and supportive. Great approach.
Sarah
Virtual Personal Assistant
Very happy as found my perfect VA!
What do you love most about your job?
I love working in administration and marketing for a variety of companies in different industries.
From IT software houses, healthcare professionals and engineering to leisure marinas and sports clubs! Business to Business and Business to Consumer, I am comfortable working in diverse markets.
I enjoy sorting out processes and administrative tasks. I like to look back on successful marketing campaigns. I love to deliver completed tasks and tick them off my list. Delivering tangible solutions is what I do best.
What inspired you to start your own business?
Working with a variety of different people on different tasks suits me. Being in charge of my own time and delivering successful projects and work within agreed time limits and to successful ends.
Why should our clients choose you?
I am reliable, articulate, tenacious, creative, hard working, able and honest.
Can you provide your services online or remotely? If so, please add details.
Services can be delivered remotely or in person dependent on where the client is located. (and what tier they are in!)
What changes have you made to keep your customers safe from Covid-19?
Zoom meetings can take place rather than face-to-face meetings.
Reports & Documents
Professional and well presented documents project the right image. We can help with design, layout, content and proof reading. From training and induction packs to proposals, quotes and reports. We're in!
Email & Calendar Organisation
Efficient email management and organisation with well scheduled appointment booking will save you all the time you need to get on with your daily challenges.
Call Handling
Missing customer calls loses you business. We ensure that every call is answered and messages are taken at 100% accuracy - every time!
CRM
Customer Relationship Management is crucial. Keeping in touch with your customers and potentials; detailed records of all contact points and conversations, meetings and quotes. Discussions and endorsements for later reference. We offer systems set up and data entry.
HR Administration
From on-boarding and employee contracts to sickness and holiday records. Induction packs, training packs and presentations, intranets and expense sheets. Staff communications and incentives. Keeping the staff admin perfectly up to date.
We're on it.
Health & Safety
Health and Safety is crucial to keep your employees and visitors safe and to show them that you are a responsible employer. LocalVPA can offer help and advise on a professional administration and communications process for your health and safety programme.
Excel Spreadsheets
Databases, stock lists, contacts, finance, data analysis, reporting, forecasts. We can help you manage your current systems or design new spreadsheets to your exact requirement.
Process Management
Office management and process design and implementation are our strength. Running your office in the most efficient manner will make your staff happy and your business flourish.
Data Entry - Yawn!
Give us your most boring and tedious jobs - we can handle them with no fuss or moaning! We are here to help with a smile and lots of energy!
Travel Itineraries
Leave it all to us to put the full itinerary together. From taxi to airport, flight and hotel bookings, meetings, entertainment and packing list. It's in the bag!
Social Media
We can target customers for you on the Facebook, Twitter, Pinterest, Instagram and LinkedIn. The objective may be to generate leads or increase awareness. Take your choice. Leave it to us to stick to a schedule!
Newsletters and Blogs
Keep in touch with your database of prospects and customers by offering compelling regular content. We can design, create content, deliver and monitor your campaign while you meet your daily objectives.
Database and GDPR
If you need help maintaining your database and keeping in touch with your customers and prospects whilst working within GDPR laws, speak to use we can help set up and maintain systems.
Website and SEO Management
Keeping your website up to date and attracting inbound leads is essential. If you already have a website and you need edits we can help. If you need your site to be Search Engine Optimised we are all guns ablaze!
Graphics and Print
We can deliver basic graphics and layouts for brochures, leaflets and business stationery. Basic logos and brand guidelines can be produced at a fraction of the cost of expensive creative agencies.
Event Management
We will make sure your event runs smoothly. From sending out invitations, sourcing venues, entertainers, decoration, merchandise, caterers, conference facilities and accommodation. We will work to ensure your event runs perfectly and your that your audience receives a compelling and memorable experience!
Customer Reports and Documents
Quotations and proposals should follow brand guidelines and should be presented clearly and concisely for your customers to make purchasing decisions easily. Likewise sales presentations and specification sheets can be produced by LocalVPA.
Market Research
SWOT analysis, market trends, competitor analysis, price comparisons - choose from any of these or we can even produce a complete marketing strategy if required.
Social media
Creative, posting and scheduling, engagement
