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Hospitality is about creating emotional connections - with guests, teams, and leaders. I help businesses and individuals make these connections effortlessly through engaging training, coaching, and workshops.
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What do you love most about your job?
Coaching brings me real joy because ultimately, what my clients bring to a session is often very personal, and can go deep into who they are. Being present with that person, and helping them to see what 'could' be, is an incredible privilege, and one I never take for granted.
What inspired you to start your own business?
I had a call from an old colleague, asking if I'd be willing to give up my permanent, full time job at Hilton in order to support her business for a year. With my 2nd child imminent, I decided I fancied a new challenge, and so I setup JS Learning. A couple of years into the journey, a simple WhatsApp exchange with a friend made me realise that I had the potential to be a great coach! So, I gave it a go, and never looked back!
Why should our clients choose you?
I take a 'full system' approach to coaching, which means that the sessions we co-create are more than just questions and answers. I'll support you to understand what's whirring away in your mind, but also - what does your heart say? And, what is your gut instinct? I believe, we often feel conflicted because we are leading with one part of us, neglecting the other 2. When we create a space for our head, heart, and gut to process our options, decision making becomes much easier!
Can you provide your services online or remotely? If so, please add details.
My coaching is online, via Zoom or MS Teams. Training services can be online and/or in person.
What changes have you made to keep your customers safe from Covid-19?
Coaching is remote, and so this is not a consideration. However, for in person training, I will always comply with current advice/regulation, and sanitise any/all equipment used during workshops.
Life coaching
As a triple accredited coach (EMCC, AC, and ICF), I am proud to offer life and
leadership coaching.
Coaching is about helping you evolve to fulfil your potential to grow from a caterpillar into a butterfly! During coaching sessions with me, you can expect to explore your belief systems which drive and limit you every day. I take a full system approach, paying attention to what your brain, heart, and gut are telling you.
Together, we’ll discover your potential, and the steps you’ll take to achieve it.
Whilst it can (and likely will!) be deep, coaching is NOT therapy, counselling, or telling.
Coaching supports a wide variety of topics!
- You’re a leader, keen to evolve, and grow toward your next role
- You have potential, but not sure how to maximise it
- You sense you are limiting yourself and want to overcome those barriers
- You lead a busy/overwhelming life, and don’t know what should come first
- You work & play hard, but something still isn’t right
- You want to build on your strengths to move your life forward.
Coaching is a space led by you. You won’t get my judgement, opinions or ideas because I know you already have those answers locked away inside!
What can you expect to walk away with after coaching sessions with me? A mix of excitement, positivity, depth of thought, a warmth in your heart, a feeling of being whole, recognised and heard. You will walk away with some clarity of direction around your place, and a plan of action.
Hospitality training
All things guest experience & leadership.
