Established in 2015, HSEnergy Residential has been at the forefront of the renewable energy revolution, pioneering sustainable solutions for homes and businesses across the nation. With a decade of experience, we’ve proudly completed more than 10,000 solar system installations, empowering our customers to embrace clean energy and reduce their environmental footprint.
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10 customer reviews
Peter Osmond
We have had Panels since October 2022, and Home Start Energy have consistanly given 5 Star Service when I have needed to contact them. Today was no exception, Leo was polite, patient and customer focused and adressed my problem and resolved it speedily. Please would you kindly pass on my thanks. More...
Gary Lawson
Home Smart Energy have been fantastic right from the get go. From great advice on numbers of panels, batteries etc, to fitting without fuss (all done in a single day) and immediate action if even the smallest thing goes wrong. Although there is quite an initial outlay, the solar panels will save so much money over the years and have already had a huge impact on our bills. I'd thoroughly recommend Home Smart if you're thinking of having solar energy panels installed (and always buy the batteries!) More...
G Barton
Just had my solar panel installation finished and I couldn't be happier - the initial surveyor was very clear and helpful with any queries, the scaffolders were quick and efficient, the installers were the same, and finally the electrician who hooked it all up did a fantastic job. Any queries asked of Home Smart Energy were also dealt with quickly and clearly. The costs were also very reasonable. Best of all, I am immediately seeing savings from using my solar panels, and it's only been a day. Dealing with Home Smart Energy has been a pleasure from start to finish and I wouldn't hesitate to recommend them. PS If you're interested in getting solar panels and your council contacts you about 'Solar Together' where installers bid for you and others' jobs as a 'group buy' (thereby reducing the cost as you're buying in bulk), do it, it's a great way to save on costs and have peace of mind as it's council-backed - this is what led me to Home Smart Energy who won the tender. More...
Gillian Hooper
We had a problem with pigeons getting under the solar panels on the roof. From the first contact with Home Smart Energy, this issue was dealt with in a friendly and professional manner. Jordan in the sales development team, was very helpful and put a lot of effort into ensuring we got the best possible price for the work. He was a great point of contact. The roofers were professional, efficient and tidy. The work was done to a high standard and in a very timely manner. I have nothing but praise for the way the work was carried out from beginning to end. More...
Fiona Rogers
Home Smart Energy have been outstanding!!! A breath of fresh air to deal with. You always speak to a human, nothing seems to be a problem for them to sort out, they are knowledgeable, polite, trustworthy, fair, accommodating, reliable and deliver on what they say they are going to do! ! Before, during and after your job! So far, I have experienced excellent aftersales care and attention. I really can't fault them! The only negative I can think of is their install electricians, who are like a whirlwind, leave rubbish everywhere. A very minor issue. Otherwise everything has been 1st class and is working beautifully! Thank you Home Smart Energy. I am a very happy and satisfied customer. More...
Brian Wiseman
The surveys were thorough and enabled me to choose a more comprehensive system than initially proposed. After almost three months of operation I have been very impressed with the overall performance and would recommend Home Smart Energy to my friends.
June
In the past I have had some small issues with Home Smart, not being the easiest of companies to deal with. But, in recent years, this has changed. The last couple of times I have had contact with them have been much improved. Yesterday was the icing on the cake. I had problems with my solar panel system that had been installed by them several years ago and it was not 'talking' to the app on my phone. I ventured into the loft, hoping to see an obvious reason for this, but no. I was definitely out of my comfort zone. Lights of various colours and stages of illumination, knobs, switches and wired connections all showed in front of me. Not knowing what to do and where to start, I rang Home Smart. Kai was so patient and understanding. He explained every step that I needed to take (even when I needed to do some steps repeatedly). It was a long process, probably my inefficiency, but Kai suggested it may need time to reset so I left it overnight. The following day, it was still not working so I called again. Once again, Kai talked me through the process and investigated other things that cropped up. This time it was successful. He also took the time to explain why it was better to use a different app and and what the app could show me. I now have a solar system that is working well and talking to my phone, thanks to Kai. More...
Camilla Forti
HS Energy were amazing at helping me when I moved into my new home and needed to transfer my FIT contract with EDF. They helped me enormously putting together all the information I needed. They also gave me really helpful support in learning about the system I had inherited which was quite baffling. I have found them to be responsive, professional and helpful. More...
Lianne Groves
We received a letter in the post from our local council regards solar and exploring different tenders. Smartfoam were the company to win the tender and they have been a breeze to deal with. The flyer came through in October and the panels were installed by January. Good communication, everything has been quick and efficient. Install was very fast (we had 13 panels and battery). No mess no damage. Everything was explained and the app system is a great idea, love watching the In going and out going stats. All the documentation was received within days of completion too. Highly recommend. Thank you. More...
Michael Simpson
The level of service from Home Smart Energy has been awesome. Spoken at length to Leo from very helpful technical service team. I purchased 14 solar panels and 3 batteries. System is working really well but the level of past sales support has been so good e.g. resetting the system so batteries charge at certain times to benefit from better overnight tariffs with Octopus energy (who are also very good). I would definitely recommend Home Smart Energy and will be using them to install charging equipment for when we get an EV. More...
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