Fidelis prides itself on its people. They really do make the difference.
We provide the very best training for those involved at Fidelis from day one, offering continual development opportunities for everyone to learn and develop, both in their current role and in their ongoing career.
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22 customer reviews
dmental tv
Mark and Sal absalute grafters currently working on a a property my house overlooks ...for years it's been a horrific dumping ground for a fly tipper years and years of build up . Mark and Sal came to the rescue literally proud to walk out the back of my garden .they are down to earth friendly and hard working just wanted to let others no that these two deserve to be praised 🙏💯💪👌 the picture is so far the mess was up to the slate halfway up the building a few visits later and look 💯🙏😊 More...
Reviewed on Google Maps
Eileen McPhelim
Reviewed on Google Maps
Rosel Tammy
We have used Fidelis for over 6 months now and their cleaning services have been impeccable, very happy with their service and attention to detail!
Reviewed on Google Maps
Rosel Tammy
We have used Fidelis for over 6 months now and their cleaning services have been impeccable, very happy with their service and attention to detail!
Reviewed on Google Maps
Vitoria Rees
The attention to detail is second to none. The operatives we work with are friendly, professional and highly skilled. Everyone at the care home loves them and they are highly popular with the whole of the staff. Very pleased to be working with Fidelis for over a year now. More...
Reviewed on Google Maps
Padro Daneil
Excellent company to work with I'm very impressed overall with the service.
Reviewed on Google Maps
Vitoria Rees
The attention to detail is second to none. The operatives we work with are friendly, professional and highly skilled. Everyone at the care home loves them and they are highly popular with the whole of the staff. Very pleased to be working with Fidelis for over a year now. More...
Reviewed on Google Maps
Padro Daneil
Excellent company to work with I'm very impressed overall with the service.
Reviewed on Google Maps
Eric Berger
Fidelis is an incredible company from the ground up, never had any problems and they're always on time/professional/respectable and most importantly... friendly!!!!!
Reviewed on Google Maps
Karen Pang
The cleaners we've had at our office have always been amazing, Fidelis really does have the best staff.
Reviewed on Google Maps
Mark Cornell
I've known Lloyd for many years, he is a fantastic manager of people and always ensures his clients are looked after and respected. Fidelis is one of the best cleaning companies in Birmingham. More...
Reviewed on Google Maps
Karen Reid
Fidelis is a great company. The staff are friendly, helpful and very experienced in what they do. A very professional, high standard of service is provided and I would have no hesitation in recommending them for your cleaning requirements or as a company to work for.
Reviewed on Google Maps
Tom Kavanagh
Fidelis is a fantastic company. You can tell they look after their team, everyone seems so bright and vibrant when you visit their offices. Highly professional and on-the-ball when it comes to their work. They are an asset to the Birmingham area. More...
Reviewed on Google Maps
Johnny Horton
We have to manage many properties in the Birmingham and West Midlands area. We use Fidelis for the ground maintenance side of things. They are always reliable and always do a fantastic job. Our clients love their work. More...
Reviewed on Google Maps
Eva S. Pham
Fidelis are professional, friendly and dedicated to their clients. We are always impressed when we use them for cleaning services, all of their staff are highly trained and skilled.
Reviewed on Google Maps
Eric Berger
Fidelis is an incredible company from the ground up, never had any problems and they're always on time/professional/respectable and most importantly... friendly!!!!!
Reviewed on Google Maps
Karen Pang
The cleaners we've had at our office have always been amazing, Fidelis really does have the best staff.
Reviewed on Google Maps
Mark Cornell
I've known Lloyd for many years, he is a fantastic manager of people and always ensures his clients are looked after and respected. Fidelis is one of the best cleaning companies in Birmingham. More...
Reviewed on Google Maps
Karen Reid
Fidelis is a great company. The staff are friendly, helpful and very experienced in what they do. A very professional, high standard of service is provided and I would have no hesitation in recommending them for your cleaning requirements or as a company to work for.
Reviewed on Google Maps
Tom Kavanagh
Fidelis is a fantastic company. You can tell they look after their team, everyone seems so bright and vibrant when you visit their offices. Highly professional and on-the-ball when it comes to their work. They are an asset to the Birmingham area. More...
Reviewed on Google Maps
Johnny Horton
We have to manage many properties in the Birmingham and West Midlands area. We use Fidelis for the ground maintenance side of things. They are always reliable and always do a fantastic job. Our clients love their work. More...
Reviewed on Google Maps
Eva S. Pham
Fidelis are professional, friendly and dedicated to their clients. We are always impressed when we use them for cleaning services, all of their staff are highly trained and skilled.
Reviewed on Google Maps
What do you love most about your job?
At Fidelis Group, what we love most about our job is the ability to make a real difference for our clients by creating cleaner, safer, and more productive environments. We take pride in delivering exceptional cleaning and facilities management services, ensuring businesses, schools, and industrial sites run smoothly without the stress of managing cleaning in-house.
We also love:
✅ Building strong relationships – Working closely with our clients to understand their needs and provide tailored solutions.
✅ Consistency & Quality – Ensuring every space we clean meets the highest standards, every time.
✅ Supporting Our People – Investing in our teams, providing training, and fostering a culture of professionalism and care.
✅ Innovation in Cleaning – Using the latest technology, products, and techniques to drive efficiency and sustainability.
Ultimately, it’s about making a positive impact—helping businesses focus on what they do best while we take care of their cleaning and facilities needs. ?
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Why should our clients choose you?
At Fidelis Group, we go beyond just cleaning we partner with you to create a cleaner, safer, and more efficient environment tailored to your needs. Here’s why our clients trust us:
✅ Expertise & Industry Knowledge – With years of experience managing cleaning and facilities services across multiple sectors, we understand what it takes to deliver consistently high standards.
✅ Tailored Solutions – We don’t believe in one-size-fits-all cleaning. We customise our services to fit your business needs, ensuring you get the best value and efficiency.
✅ Reliability & Consistency – We manage and audit our teams closely, ensuring a dependable service that keeps your premises in top condition day after day.
✅ Comprehensive Service Offering – From daily cleaning to deep cleans, washroom services, industrial cleaning, and more, we provide a full range of services to support your business.
✅ Sustainability & Innovation – We use the latest cleaning technology and eco-friendly products to improve efficiency while reducing environmental impact.
✅ Proactive Management – We take the stress out of cleaning with dedicated account management, regular audits, and open communication, ensuring your expectations are always met.
When you choose Fidelis Group, you’re not just getting a cleaning provider—you’re gaining a trusted partner who genuinely cares about your business.
Let’s talk about how we can support you. ? Why settle for less when you can have Fidelis?
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What changes have you made to keep your customers safe from Covid-19?
At Fidelis Group, the health and safety of our clients, employees, and the wider community have always been our top priority. In response to COVID-19, we implemented enhanced cleaning protocols and infection control measures to ensure the highest levels of hygiene and safety across all the sites we manage.
Here’s what we’ve done to keep our customers safe:
✅ Increased Cleaning Frequency – High-touch areas such as door handles, light switches, desks, and communal spaces receive extra attention to reduce the risk of transmission.
✅ Hospital-Grade Disinfection – We use certified antiviral cleaning agents proven to eliminate 99.9% of viruses and bacteria, including COVID-19.
✅ Electrostatic & Fogging Disinfection – Where required, we provide deep cleaning services, including electrostatic spraying and fogging, to sanitise large areas quickly and effectively.
✅ Trained & Equipped Cleaning Teams – Our staff have been trained in infection control best practices, proper PPE usage, and COVID-safe cleaning techniques to ensure maximum protection for your workplace.
✅ Touch-Free Solutions & Hygiene Support – We assist in implementing touch-free hand sanitiser stations, soap dispensers, and upgraded washroom solutions to improve hygiene across your premises.
✅ Risk Assessments & Compliance – We stay fully up to date with the latest government and industry guidelines, carrying out thorough risk assessments to adapt our services as needed.
✅ Ongoing Audits & Quality Checks – Regular audits and inspections ensure our high standards are consistently met, giving you peace of mind that your environment remains safe and clean.
By choosing Fidelis Group, you’re partnering with a cleaning provider that takes safety seriously—helping your business stay operational while protecting employees and visitors.
Would you like to discuss how we can tailor our services for your site? Let’s talk! ?
Contract Cleaning
Daily Contract Cleaning
We deliver reliable, high-quality daily cleaning services tailored to your needs whether it’s an office, school, warehouse, or industrial site. Our trained teams ensure a clean, safe, and welcoming environment every day.
Deep Cleaning & Specialist Cleaning
For those times when a deeper level of cleanliness is required, we provide intensive deep cleans. This includes:
✔ Carpet & upholstery cleaning
✔ Floor scrubbing & polishing
✔ Kitchen & oven deep cleans
✔ High-level dusting & sanitisation
Industrial & Warehouse Cleaning
We specialise in cleaning industrial and warehouse environments, ensuring compliance with health & safety standards. Our services include:
✔ Machinery & equipment cleaning
✔ High-level racking and ceiling cleaning
✔ Dust control & spill management
Window Cleaning (Internal & External)
Using traditional methods and water-fed pole systems, we provide streak-free window cleaning for commercial, retail, and industrial properties.
Washroom & Hygiene Services
We supply and maintain washroom facilities, ensuring they remain fully stocked, hygienic, and pleasant for staff and visitors. Our services include:
✔ Feminine hygiene units
✔ Hand dryers & soap dispensers
✔ Sanitary bin servicing & waste disposal
Gutter Cleaning & External Maintenance
Blocked gutters can lead to expensive damage. We offer professional gutter cleaning and maintenance, using high-reach vacuum systems to clear debris safely and efficiently.
Gum Removal & Graffiti Cleaning
We use specialist equipment and eco-friendly products to remove chewing gum, graffiti, and stubborn stains from pavements, walls, and public areas.
Consumables Supply & Management
We manage and supply essential cleaning and hygiene products, including:
✔ Toilet paper, hand towels, and soaps
✔ Cleaning chemicals and sanitisers
✔ Waste bags and recycling solutions
