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Empire Home Solutions (EHS)

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About

Empire Home Solutions (EHS) are experts in all things heating and plumbing.

Our focus is on quality customer service and excellence. We offer long guarantees on our boiler installations and we can offer a wide range of products to suit all needs and budgets.

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17 hour response time

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Reviews (21)

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5/5

21 customer reviews

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2 June 2025

Excellent plumber, very speedy service. A very well presented young man, very informative. Would strongly recommend. The chairman of the BID West Ealing, Ken Devonshire

Reviewed on Google Maps

2 April 2025

Shane came in for a Boiler Service. Our boiler is situated in a tricky spot, which was no problem for Shane. He did the boiler service quickly with no mess. Would recommend!

31 March 2025

Shane carried out a boiler change for me I was extremely happy with the install Shane arrived on time and worked late to finish the install I would recommend Shane for plumbing and boiler works

Reviewed on Google Maps

29 March 2025

We were not getting enough hot water in the shower area. Shane replaced the faulty plate heat exchanger and we immediately saw the change in hot water temperature in the shower. He was happy to assist on other bits I had relating to the HWS. Overall a kind and helpful person who does his job professionally and ready to help. I would recommend him for any boiler related issues. More...

Reviewed on Google Maps

27 March 2025

Shane did a power flush and then came back and supplied and fitted a new Vailant boiler after our old Worcester Bosch boiler was no longer energy efficient but served us well for over 16 years. The new boiler is far more efficient and has cut down the amount of time we need to have the heating on so the costs are a lot less. Would highly recommend Shane of EHS More...

26 March 2025

I had a boiler repair and service. Problem solved quickly Service done with minimum mess which was cleared up on completion. I wouldn’t hesitate to recommend this company More...

25 March 2025

We have used Empire home solutions for about a year and a half. We were having huge difficulties in finding a reliable, honest and fair priced plumber since Covid. Shane has restored our faith with his total dedication, availability and fair price. We maintain 5 properties in which he has carried out landlords gas safety tests, installed 1 new boiler, carried out yearly service visits and attends very quickly for any reactive issues we have. I now use him at home to service my boiler yearly as he is so honest and hardworking, nothing is a problem for him, he will let you know if there is a cheaper option to resolve the issue. Don’t feel worried if he can fit you in quickly, this is due to his total dedication and commitment to his trade and as mentioned above the long hours he works to commit to any project he undertakes. His hourly rates are very very reasonable considering the service you will receive. It’s a five star review from us and we continue to use him regularly, he still offers os the outstanding service he gave us on his first visit, we do not have to wait for a callout despite now being a regular customer. More...

Reviewed on Google Maps

24 March 2025

Shane did a power flush for me just before Christmas. Arrived early, worked really hard all day and went above and beyond to help me with another issue not related to the power flush. Really appreciated all his efforts and would highly recommend him. Thanks Shane! More...

Reviewed on Google Maps

7 March 2025

Professional service. Gas safe engineer with extensive experience carried out Valiant boiler service without any issues.

Reviewed on Google Maps

5 February 2025

Excellent service. Would always recommend.

Reviewed on Google Maps

17 January 2025

I recently had a new boiler installed by Empire Home Solutions, and the experience was absolutely incredible! From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient. They arrived on time, explained the process in detail, and ensured everything was done to the highest standard. The installation was flawless, and they even took the time to show me how to use the new system, answering all my questions with patience and clarity. What impressed me most was their attention to detail and cleanliness—they left my home spotless, which was such a bonus! Empire Home Solutions truly went above and beyond to provide exceptional service, and I couldn’t be happier with the results. If you’re looking for a reliable, top-quality boiler installation service, I highly recommend Empire Home Solutions. They’re the best in the business! More...

Reviewed on Google Maps

15 January 2025

Superb service. Highly recommend EHS.

Reviewed on Google Maps

14 January 2025

Would highly recommend this company the gas engineer shane went above and beyond to get my 77 year old mothers boiler working and heating back on during the cold spike last week, can't thank him enough.

Reviewed on Google Maps

14 January 2025

Polite and punctual, Quickly resolved my issue with my boiler.

Reviewed on Google Maps

14 January 2025

Shane came out to fit a new boiler for my nan who is housebound and relies heavily on heating. Shane was absolutely amazing! He made sure everything was fitted to the best standard, cleaned up after himself and made sure he left no mess behind. It was really important for me that I could have someone trustworthy and Shane absolutely was. I will be using this company for any issues my family may have in the future. More...

Reviewed on Google Maps

14 January 2025

Shane fitted a boiler in my new property and done a fantastic job

Reviewed on Google Maps

11 January 2025

Reliable and great customer service. Very happy to explain everything and answer any questions. Highly recommend!

Reviewed on Google Maps

11 January 2025

I reached out to Shane on a bitterly cold -4 degree weekend morning for assistance with my malfunctioning boiler. He was very responsive, even on the weekend, and provided a fair quote with no hidden charges, unlike many other gas engineers. He took the time to listen to the issue, agreed with my suggested solution, and arrived at my home within 30 minutes of my call. The job was completed within an hour and heating worked well, and he took the time to thoroughly explain everything. Shane is a true professional and an independent gas engineer. I highly recommend his services. More...

Reviewed on Google Maps

10 January 2025

Great service, very friendly and helpful, would definitely recommend

Reviewed on Google Maps

10 January 2025

Great customer service, clean, tidy on time, quality install and a great price. Highly recommend

Reviewed on Google Maps

9 January 2025

Shane fitted our new boiler and it is the most efficient boiler we have ever had for our 5 bedroom home. The whole fitting was smooth and extremely cost effective including the ongoing energy costs. Highly recommend as he is genuinely sympathetic to the customer. More...

Reviewed on Google Maps

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